Sales Support Coordinator

{
  "content_hash": "28f49c45a581c7af2c242d3709cf60bede908a3be871520f166ebda9962c910f",
  "source_hash": "f835b5b17277ce5d66e8840a0a52dc07c5ee8adda97953c879b10cea5eb3f0e4",
  "last_changed_at": "2026-05-30T05:46:47.850Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "Warrenville, Illinois, United States",
    "city": "Warrenville",
    "region": "IL",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.8
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-06T10:27:47.065Z",
  "launch_scope": {
    "reason": "bamboohr_production_catalog",
    "included": true,
    "location": {
      "raw": "Warrenville, Illinois, United States",
      "city": "Warrenville",
      "region": "IL",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.8
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": null,
  "workplace_type": null,
  "salary_currency": null
}

{}

{
  "list_job": {
    "id": "329",
    "isRemote": null,
    "location": {
      "city": null,
      "state": null
    },
    "atsLocation": {
      "city": "Warrenville",
      "state": "Illinois",
      "country": "United States",
      "province": null
    },
    "departmentId": "18906",
    "locationType": "1",
    "jobOpeningName": "Sales Support Coordinator",
    "departmentLabel": "Sales Operations",
    "employmentStatusLabel": "Full-Time"
  },
  "detail_errors": [],
  "detail_job_opening": {
    "location": {
      "city": null,
      "state": null,
      "postalCode": null,
      "addressCountry": null
    },
    "datePosted": "2026-05-08",
    "atsLocation": {
      "city": "Warrenville",
      "state": "Illinois",
      "country": "United States",
      "countryId": "1"
    },
    "description": "<p><span style=\"font-weight: bold\"><span><span>Position Title: </span></span></span><span><span>Sales Support Coordinator </span></span></p>\n<p><span style=\"font-weight: bold\"><span><span>Reporting To: </span></span></span><span><span>Sales Support Manager </span></span><span> </span></p>\n<p><span style=\"font-weight: bold\"><span><span>Location: </span></span></span><span><span>West</span></span><span> </span></p>\n<p><span> </span></p>\n<p><span style=\"font-weight: bold\"><span><span>Position</span><span><span> </span></span><span>Summary:</span></span></span><span> </span></p>\n<p><span> </span></p>\n<p><span><span>As</span><span><span> </span></span><span>the</span><span><span> </span></span><span>Sales</span><span><span> </span></span><span>Support Coordinator,</span><span><span> </span></span><span>you</span><span><span> </span></span><span>will be</span><span><span> </span></span><span>part</span><span><span> </span></span><span>of</span><span><span> </span></span><span>the</span><span><span> </span></span><span>Field Service</span><span><span> </span></span><span>team</span><span><span> </span></span><span>within</span><span><span> </span></span><span>the Phigenics Sales Organization, reporting to the Sales Support Manager dedicated to supporting</span><span><span> </span></span><span>the West Area. This position will<span> </span></span><span>be responsible for</span><span><span> </span>a variety of administrative support services for the Account Managers within your assigned area.</span></span><span> </span></p>\n<p><br><br></p>\n<p><span style=\"font-weight: bold\"><span><span>Key</span><span><span> </span></span><span>Responsibilities:</span></span></span><span> </span></p>\n<ul>\n<li><span><span>Provide</span><span> </span><span>general</span><span> </span><span>support</span><span> </span><span>and</span><span> </span><span>coordinate</span><span> </span><span>a</span><span> </span><span>variety</span><span> </span><span>of</span><span> </span><span>administrative</span><span> </span><span>activities</span><span> </span><span>for</span><span> </span><span>the </span><span>field service team, </span><span>account management </span><span>team,</span><span> and external clients.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Act</span><span> </span><span>as</span><span> </span><span>a</span><span> </span><span>customer</span><span> </span><span>point</span><span> </span><span>of</span><span> </span><span>contact</span><span> </span><span>for</span><span> </span><span>issues</span><span> </span><span>and questions</span><span> </span><span>relating</span><span> </span><span>to</span><span> </span><span>their</span><span> </span><span>supply </span><span>orders</span><span> and lab reports</span><span>.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Initiate</span><span> </span><span>testing</span><span> </span><span>supply</span><span> </span><span>orders</span><span> </span><span>to</span><span> </span><span>designated</span><span> </span><span>internal</span><span> </span><span>and</span><span> </span><span>client</span><span> </span><span>collectors.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Work with different areas of the company to ensure the needed information is </span><span>facilitated</span><span> and received by the proper </span><span>personnel to complete tasks</span><span>.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Manage</span><span> </span><span>and</span><span> </span><span>facilitate</span><span> the </span><span>Chain</span><span> </span><span>of</span><span> </span><span>Custody</span><span> </span><span>process</span><span> </span><span>for</span><span> </span><span>testing </span><span>services.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Work</span><span> </span><span>in</span><span> </span><span>Phigenics</span><span> </span><span>customer</span><span> </span><span>software</span><span> </span><span>to</span><span> </span><span>ensure</span><span> </span><span>reports</span><span> </span><span>are</span><span> </span><span>properly</span><span> </span><span>uploaded</span><span>, correct people have </span><span>access, and</span><span> that they </span><span>are receiving proper notifications</span><span>.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Participate</span><span> </span><span>as</span><span> </span><span>needed in monthly planning meetings</span><span> </span><span>to confirm</span><span> </span><span>orders</span><span> </span><span>placed, tracking, and </span><span>rendered</span><span> services.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Maintain</span><span> </span><span>an</span><span> </span><span>understanding</span><span> </span><span>of</span><span> </span><span>the</span><span> </span><span>remaining</span><span> </span><span>PO</span><span> </span><span>balance</span><span> </span><span>per</span><span> </span><span>contract</span><span> </span><span>so</span><span> </span><span>proper bill</span><span>ing </span><span>can be </span><span>achieved</span><span>. A tracking system will be provided.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Maintain</span><span> </span><span>and</span><span> </span><span>update</span><span> </span><span>the</span><span> </span><span>pre-built</span><span> </span><span>distribution</span><span> </span><span>list</span><span> </span><span>for</span><span> </span><span>reports</span><span> </span><span>and</span><span> </span><span>scheduled</span><span> </span><span>orders.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Keep accurate records of contacts and ship to address in Phigenics designated </span><span>systems.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Support</span><span> </span><span>a</span><span>ccount</span><span> </span><span>m</span><span>anagers</span><span> </span><span>in </span><span>facilitating</span><span> retests or one-time quotes.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Pull and </span><span>maintain</span><span> spreadsheets for Monthly WMS scheduling and proper supply ordering.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Enter Jira Tickets for </span><span>a</span><span>ccount </span><span>m</span><span>anager</span><span>s:</span><span> PASL requests, IT requests, Weekend Work needs</span><span>, Procurement supply needs, etc.,</span><span> upon request.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Initiate recollection and retest supply order needs and work with field service and account </span><span>managers</span><span> to ensure events are scheduled and supplies ordered</span><span>.</span></span><span> </span></li>\n</ul>\n<p><span> </span></p>\n<p><span style=\"font-weight: bold\"><span><span>Key</span><span><span> </span></span><span>Qualifications:</span></span></span><span> </span></p>\n<ul>\n<li><span style=\"font-weight: bold\"><span><span>Education</span></span></span><span><span>:</span><span> </span><span>Bachelor’s</span><span> </span><span>degree</span><span> preferred</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span style=\"font-weight: bold\"><span><span>Experience</span></span></span><span><span>: 2+ years of experience in sales support, customer service, or an administrative </span><span>role</span><span>. Experience in a fast-paced sales environment is a plus.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span style=\"font-weight: bold\"><span><span>Technical Skills</span></span></span><span><span>: </span><span>Proficiency</span><span> in Microsoft Office (Word, Excel, PowerPoint) and familiarity with CRM systems such as HubSpot or Salesforce.</span></span><span> </span><br></li>\n</ul>\n<ul>\n<li><span style=\"font-weight: bold\"><span><span>Communication</span></span></span><span><span>: Strong</span><span> </span><span>verbal and written communication skills with the ability to interact professionally with customers and internal stakeholders.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span style=\"font-weight: bold\"><span><span>Organizational Skills</span></span></span><span><span>: Excellent organizational and multitasking abilities, with </span><span>keen</span><span> attention to detail.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span style=\"font-weight: bold\"><span><span>Problem-Solving</span></span></span><span><span>: Ability to troubleshoot and resolve customer and sales team issues in </span><span>a timely</span><span> and effective manner.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span style=\"font-weight: bold\"><span><span>Team Player</span></span></span><span><span>: A</span><span> </span><span>collaborative</span><span> </span><span>attitude</span><span> </span><span>and</span><span> </span><span>the</span><span> </span><span>ability</span><span> </span><span>to</span><span> </span><span>work</span><span> </span><span>well</span><span> </span><span>within a</span><span> </span><span>team environment</span><span> </span><span>while</span><span> </span><span>maintaining</span><span> </span><span>a</span><span> </span><span>proactive</span><span> </span><span>and</span><span> </span><span>independent</span><span> </span><span>approach</span><span> </span><span>to</span><span> </span><span>tasks.</span></span></li>\n</ul>",
    "compensation": "$55,000 - $60,000",
    "departmentId": "18906",
    "locationType": "1",
    "seekPromoted": false,
    "jobCategoryId": null,
    "jobOpeningName": "Sales Support Coordinator",
    "departmentLabel": "Sales Operations",
    "jobOpeningStatus": "Open",
    "minimumExperience": "Mid-level",
    "jobOpeningShareUrl": "https://phigenics.bamboohr.com/careers/329",
    "employmentStatusLabel": "Full-Time"
  }
}