Partner Program Coordinator

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    "raw": "Gouverneur, NY, US",
    "city": "Gouverneur",
    "region": "NY",
    "country": "United States",
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    "url": "https://kphcareers-kphhealthcareservices.icims.com/jobs/15700/partner-program-coordinator/job",
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    "title": "Partner Program Coordinator",
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    "datePosted": "2026-05-14T04:00:00.000Z",
    "description": "<h2>Overview</h2>\n<p><strong>Scope of Responsibilities:  </strong>Provide guidance, assistance and expertise regarding specialty assistance programs between ProAct and contract pharmacies to include Noble Health Services and other specialty and/or retail pharmacies. Coordinate with all appropriate parties to secure funding assistance, medication shipment and regularly communicate updates on member-specific cases. Works under direct supervision and follows standard procedures to accomplish assigned tasks.  </p>\n<p><strong> </strong></p>\n<p><strong>Job Summary:</strong> Responsible for coordinating functions related to specialty assistance programs to include, but not limited to ProActPLUS and other external copay sourcing program related operations on a day-to-day basis. Act as the liaison between ProAct, and Noble Health Services (or other network pharmacies) to support these programs and its components. </p>\n<h2>Responsibilities</h2>\n<p><strong>Job Duties:</strong></p>\n<ul>\n <li>Support ProAct clients and members regarding functions related to specialty assistance programs.</li>\n <li>Partner with Noble Health Services and other network pharmacies on the administration of ProAct-owned programs such as ProActPLUS as well as third party solutions and other utilization management programs.</li>\n <li>Perform outreach to physician offices and members to request prescriptions, confirm assistance components, etc.</li>\n <li>Process overrides in ProAct’s processing database to ensure claims are processing as intended after funding is secured.</li>\n <li>Assist Noble and other network pharmacies with various other ProAct-related inquiries or overrides that need to be entered for successful claim processing.</li>\n <li>Complete all mandatory KPH, state, and federal training programs.</li>\n <li>Perform other duties as assigned.</li>\n</ul>\n<h2>Qualifications</h2>\n<h2><strong>Experience Preferred:</strong></h2>\n<ul>\n <li>Preferred: 2 Years experience with Health Care, Insurance and/or Project Management</li>\n</ul>\n<p><strong> </strong></p>\n<p><strong>Special Conditions of Employment:</strong></p>\n<ul>\n <li>Drug test</li>\n <li>Initial and continuous exclusion and sanction/disciplinary monitoring</li>\n <li>Any and all additional eligibility requirements based on the specific position</li>\n</ul>\n<p> </p>\n<p><strong>Required Training:</strong></p>\n<ul>\n <li>HIPPA Privacy Course and CE Mastery Exam</li>\n <li>HIPPA Security Course and CE Mastery Exam</li>\n</ul>\n<p> </p>\n<p><strong>Job Requirements:</strong></p>\n<ul>\n <li>Successful completion of a pre-employment and/or random drug screening test</li>\n</ul>\n<p><strong> </strong></p>\n<p><strong>Job Skills Required:</strong></p>\n<ul>\n <li>Strong Communication Skills, must be able to effectively communicate both on the phone and in email setting </li>\n <li>Strong PC Skills, will be using multiple different PC programs</li>\n <li>Must be able to work independently</li>\n</ul>\n<p><strong><u> </u></strong></p>\n<p><strong>Behavioral Traits Required:</strong></p>\n<ul>\n <li>Customer Service: Must provide timely and accurate responses to all business associates and customers</li>\n <li>Organization: Must organize work in a systematic way, establish clear lines of responsibility, and delegate effectively</li>\n <li>Communication: Must write and speak clearly and effectively at all levels, listen and be attentive to others</li>\n <li>Technology: Must use technology to its fullest potential to achieve department and corporate goals</li>\n <li>Flexibility: Ability to adapt to changing business needs. To balance multiple priorities and deliver under pressure</li>\n</ul>",
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          "streetAddress": "1230 Highway 11",
          "addressCountry": "US",
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    "validThrough": "2026-08-31T04:00:00.000Z",
    "employmentType": "FULL_TIME",
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