Telemarketing Officer

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    "raw": "Lebanon, Saida, 1600, Lebanon",
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    "id": "133",
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    "location": {
      "city": "Lebanon",
      "state": "Saida"
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    "departmentLabel": "Marketing",
    "employmentStatusLabel": "Full-Time"
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    "location": {
      "city": "Lebanon",
      "state": "Saida",
      "postalCode": "1600",
      "addressCountry": "Lebanon"
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    "datePosted": "2025-07-29",
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    "description": "<p><span style=\"font-size: 24pt\"><span style=\"font-weight: bold\">Company Overview</span></span></p>\n<p>We are a fast-growing group of fintech, digital, and telemarketing companies, expanding rapidly across the GCC market. As part of our 2025 growth plan, we are hiring <span style=\"font-weight: bold\">30 to 50 Inside Sales Representatives</span> to drive our telemarketing campaigns.</p>\n<p>Successful candidates will receive <span style=\"font-weight: bold\">intensive training in marketing, telesales, and customer engagement</span>, equipping you with the skills and confidence to succeed in your role and grow with our organization.</p>\n<p><span style=\"font-size: 24pt\"><span style=\"font-weight: bold\">Position Summary</span></span></p>\n<p>The <span style=\"font-weight: bold\">Inside Sales Representative</span> is responsible for engaging prospects and clients through telemarketing campaigns, building trust, qualifying leads, and driving conversions into our financial and digital services. This role blends telesales, customer support, and relationship management, making you a key player in expanding our presence and ensuring client satisfaction across the GCC.<br><br>The Position will be located in Saidi City </p>\n<p><span style=\"font-size: 24pt\"><span style=\"font-weight: bold\">Key Responsibilities</span></span></p>\n<p><span style=\"font-size: 18pt\"><span style=\"font-weight: bold\">Telemarketing &amp; Sales</span></span></p>\n<ul>\n<li>Conduct outbound calls to targeted prospects in the GCC region.</li>\n<li>Present and promote company services, platforms, and offers with professionalism.</li>\n<li>Qualify leads, understand customer needs, and book follow-up calls or demos.</li>\n<li>Support the sales pipeline by scheduling meetings for senior advisors and closing smaller deals directly.</li>\n<li>Maintain high activity levels while meeting or exceeding monthly targets.</li>\n</ul>\n<p><span style=\"font-size: 18pt\"><span style=\"font-weight: bold\">Customer Relationship &amp; Support</span></span></p>\n<ul>\n<li>Act as the first point of contact via phone, chat, and email.</li>\n<li>Guide clients through onboarding, documentation, and account setup.</li>\n<li>Provide clear product and platform explanations to build confidence and trust.</li>\n<li>Handle objections, resolve complaints, and ensure customer satisfaction.</li>\n<li>Keep accurate records of all client communications in CRM systems.</li>\n</ul>\n<p><span style=\"font-size: 18pt\"><span style=\"font-weight: bold\">Client Engagement &amp; Retention</span></span></p>\n<ul>\n<li>Conduct follow-up calls to maximize client engagement and encourage adoption.</li>\n<li>Support platform demos, walkthroughs, and training sessions.</li>\n<li>Proactively maintain relationships with existing clients to encourage retention.</li>\n<li>Collect client feedback to improve products, services, and sales scripts.</li>\n</ul>\n<p><span style=\"font-size: 24pt\"><span style=\"font-weight: bold\">Qualifications</span></span></p>\n<ul>\n<li>Bachelor’s degree in Business, Marketing, Finance, or related field (preferred).</li>\n<li><span style=\"font-weight: bold\">2–5 years’ experience</span> in telemarketing, telesales, or inside sales.</li>\n<li>Experience in fintech, payments, or blockchain is an advantage.</li>\n<li>Strong communication and persuasive skills in both <span style=\"font-weight: bold\">English and Arabic</span>; French is a plus.</li>\n<li>Confident in handling client objections and closing conversations.</li>\n<li>Familiarity with CRM tools (HubSpot, Salesforce) and MS Office.</li>\n<li>Interest or knowledge in blockchain or financial markets is a strong plus.</li>\n</ul>\n<p><span style=\"font-size: 24pt\"><span style=\"font-weight: bold\">Core Skills &amp; Competencies</span></span></p>\n<ul>\n<li><span style=\"font-weight: bold\">Sales Drive:</span> Goal-oriented with a proven track record of meeting targets.</li>\n<li><span style=\"font-weight: bold\">Customer Focus:</span> Ability to engage clients with empathy and professionalism.</li>\n<li><span style=\"font-weight: bold\">Persuasive Communication:</span> Clear, confident, and impactful phone presence.</li>\n<li><span style=\"font-weight: bold\">Problem-Solving:</span> Quickly overcomes objections and finds solutions.</li>\n<li><span style=\"font-weight: bold\">Detail-Oriented:</span> Keeps accurate records and follows processes.</li>\n<li><span style=\"font-weight: bold\">Adaptability:</span> Thrives in a fast-paced, evolving environment.</li>\n<li><span style=\"font-weight: bold\">Team Collaboration:</span> Works seamlessly with sales, product, and operations teams.</li>\n</ul>",
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    "minimumExperience": "Entry-level",
    "jobOpeningShareUrl": "https://centuriongroup.bamboohr.com/careers/133",
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