Home › Companies › EE3881533517C8BF5D0E8D83D43B9A12 › Senior Director of Behavioral Health
Senior Director of Behavioral Health
EE3881533517C8BF5D0E8D83D43B9A12 · Creighton Road - Malone, NY 12953; 1003 Park Ogdensburg - Ogdensburg, NY 12953; 125 Finney Malone - Malone, NY 12953; 16 Phillip Massena - Massena, NY 13662; 31 6th Street Malone - Malone, NY 12953; 650 State Watertown - Watertown, NY 13601; Edgewood Saranac Lake - Saranac Lake, NY 12983; 324 County Route 51, Malone, NY, 12953, USA · Deleted · $130,000–$145,000 / year · Paycom ATS
Job facts
| Field | Value |
|---|---|
| Company | EE3881533517C8BF5D0E8D83D43B9A12 |
| Title | Senior Director of Behavioral Health |
| Normalized title | - |
| Department / team | - |
| Location | Malone, NY, United States |
| Work model | - |
| Employment type | Full Time |
| Salary | $130,000–$145,000 / year |
| Status | deleted |
| ATS provider | Paycom ATS |
| Posted / first seen | 2026-04-03 / 2026-05-31 |
| Changed / last seen | 2026-06-06 / 2026-06-03 |
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| Company jobs | Active postings from EE3881533517C8BF5D0E8D83D43B9A12. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Paycom ATS. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Malone. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | EE3881533517C8BF5D0E8D83D43B9A12 |
| Source | 19cedd58-7b40-46c5-bc9d-d3a988f271cb |
| ATS provider | Paycom ATS |
Description
Description
Summary/Objective:
Reporting directly to the Network Associate Vice President of Behavioral Health, the Senior Director of Operations (SD-BH) is an organizational leader responsible for the oversight of all current and future clinical operations at Citizen Advocates. The leader oversees day-to-day operations, builds strategies and influences the executive team to achieve business objectives for Behavioral Health. The SD-BH will collaborate with nursing, Customer Experience and Community Operations leadership to drive business initiatives forward.
The SD-BH is a people-oriented thought leader who spends up to fifty (50) percent of their time on strategy and collaboration. Though important, the SD-BH’s technical skills are outweighed by a familiarity with industry trends, the ability to manage and inspire direct reports, and the ability to build consensus through articulate and visual communication styles. The SD-BH must have exceptional people skills and live by our cultural beliefs, demonstrating poise and positivity through all interactions.
As a key member of the senior leadership team, the SD-BH has programmatic oversight of profitability, staffing, morale, certification, program development, budgeting, community networking, strategic initiatives, and special projects for all clinical operations. The SD-BH will drive the development and execution of short- and long-term business plans and strategic goals for clinical operations.
Essential Functions (Job Duties):
Collaborates with other Senior Directors and leadership to ensure high quality, profitable operations for the organization.
Manages and oversee the departments responsible for the provision of all clinical services at Citizen Advocates.
Creates and drives accountability for expectations, project plans and deliverables for clinical operations, completing performance appraisals and development plans for the team.
Acts as a trusted advisor to the Network Associate Vice President of Behavioral Health in our overall strategic plan within clinical operations with a devoted focus on efficiency, integrity, profitability, and high quality care.
Able to create compelling business plans, stunning PowerPoint presentations, and credible budgets using excel and other platforms.
Approves, coordinates and controls all projects related to growth, both programmatically and geographically, within clinical operations.
Ensures the successful execution of strategic initiatives related to clinical operations completion short- and long- term strategic plans for each department.
Highly skilled in effectively executing major capital projects, on time and on budget to facilitate programmatic and geographic expansion.
Provides advice on evaluation and selection of grant initiatives, crafting a grant strategy for clinical operations that ensures sustainability.
Cultivates a culture within clinical operations that ensures adequate staffing while maintaining fiscal viability of all programmatic offerings.
Evaluates current and future initiatives based three components – meeting our mission and vision, ability to be best in class, and driving our economic engine.
Develops and monitors the approved annual operating budget for clinical operations.
Maintains strong relationships with key stakeholders at the state and federal levels as well as partnerships with colleagues in the industry.
Evaluates alternatives, performs appropriate cost benefit analysis, and recommends solutions that maximize effectiveness and minimize costs commensurate with acceptable risks to ensure the provision of profitable programs.
Ensures that all clinical programs are operating according to internal standards, external accrediting agency standards, regulatory agencies, and legal requirements, being a subject matter expert in key regulations.
Ensures the gathering and distribution of pertinent information required by management to make decisions in a timely, accurate and cost-effective manner.
Analyzes and has a firm understanding of data analytics and financial reports and acts on significant trends affecting overall performance of the department - presents analytics and recommendations to the executive leadership team when directed to do so.
Establishes and meets targeted goals and development growth plans for self and staff; monitors employee performance and conducts effective performance evaluations.
Supervisory Responsibilities:
Yes
Competencies:
Strong people skills with a laser focus on coaching and development of the leadership team.
Ability to promote a team atmosphere of trust and professionalism, promoting the organization’s Cultural Beliefs.
Proven track record of demonstrating servant leadership with a strong focus on quality customer service
Ability to cultivate meaningful, positive relationships and partnerships and skilled in relating to and communicating with both internal and external parties
Demonstrates resiliency and ownership over work results, taking personal initiative displaying courtesy and respect, producing work with a high attention to detail and accuracy
Excellent public speaking and presentation skills are required, both verbal and written
Highly proficient in computer software applications
Demonstrated experience as a business partner who is motivated to help CA deliver its core mission
Ability to analyze, navigate and resolve complex issues with agility to adjust to multiple demands and shifting priorities
Experience with OPWDD, OMH, OASAS, and DOH with the ability to enforce regulations
Physical Demands:
Lifting Requirements:
X
Sedentary
Lift up to 10 lbs. maximum and occasionally lift and/or carry small items (files, manuals, binders)
Light
Lift up to 20 lbs. maximum with frequent lift and/or carry objects up to 10 pounds
Medium
Lift up to 50 lbs. maximum with frequent lift and/or carry objects weighing up to 25 lbs.
Heavy
Lift 100 lbs. maximum with frequent lift and/or carry objects up to 50 lbs.
Very Heavy
Lift objects more than 100 lbs. with frequent lift and/or carry objects weighing 50 lbs. or more
Physical Demands:
Task
0 – 1/3
Frequent
Constant
Task
0 – 1/3
Frequent
Constant
Bending
X
Seeing
X
Keying
X
Speaking
X
Hearing
X
Sitting
X
Reaching
X
Standing
X
Carrying
X
Walking
X
Pulling
X
Pushing
X
Definitions:
0 – 1/3 of the time:
Activity is needed to perform the essential functions of the job 0-1/3 of the time.
Frequent:
Activity is a customary part of the essential functions of the job 1/3 – 2/3 of the time.
Constant:
Activity is continually occurring and required to perform the essential functions of the job 2/3 of the time or more.
Qualifications
Required Education and Experience:
A master’s degree in health and human services, social work/mental health, public health or related field is preferred, a bachelor’s degree is required, with 10+ years of healthcare experience, 8+ of which is in a supervisory capacity.
Experience with OMH, OASAS, OPWDD, and DOH regulations and programs is required.
Additional Requirements:
N/A
Position Type/Expected Hours of Work
Please reference your current offer letter for specific details.
Hours and schedules may vary depending on Company need and workload. Employees will be given as much advance notice as possible when such changes occur.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Employees are required to maintain training, licenses, and certifications per regulatory and agency requirements.
Hours and schedules may vary depending on Company need and workload. Employees will be given as much advance notice as possible when such changes occur.
Employment at Citizen Advocates is “at will”. You are free to resign at any time and for any reason sufficient to you, just as Citizen Advocates is free to terminate your employment at any time and for any reason. We do not guarantee continued or permanent employment.
Full job record
| Job ID | 09d6f67aecf559d94da9808ce036c4b5975b4125 |
| Org ID | 36249941-5c91-4ac1-ba1d-a55eedc24cdd |
| Source ID | 19cedd58-7b40-46c5-bc9d-d3a988f271cb |
| Board ID | 19cedd58-7b40-46c5-bc9d-d3a988f271cb |
| Provider | paycom |
| Provider Job Key | 204379 |
| Title | Senior Director of Behavioral Health |
| Normalized Title | — |
| Status | deleted |
| Active | no |
| Location Text | Creighton Road - Malone, NY 12953; 1003 Park Ogdensburg - Ogdensburg, NY 12953; 125 Finney Malone - Malone, NY 12953; 16 Phillip Massena - Massena, NY 13662; 31 6th Street Malone - Malone, NY 12953; 650 State Watertown - Watertown, NY 13601; Edgewood Saranac Lake - Saranac Lake, NY 12983; 324 County Route 51, Malone, NY, 12953, USA |
| Department | — |
| Team | — |
| Employment Type | full_time |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | NY |
| City | Malone |
| Salary Raw | $130,000.00 - $145,000.00 Salary/year |
| Salary Min | 130,000 |
| Salary Max | 145,000 |
| Salary Currency | USD |
| Salary Period | year |
| Source URL | https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=204379&clientkey=EE3881533517C8BF5D0E8D83D43B9A12 |
| Apply URL | https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=204379&clientkey=EE3881533517C8BF5D0E8D83D43B9A12 |
| First Seen At | 2026-05-31 19:05:22Z |
| Last Seen At | 2026-06-03 10:05:50Z |
| Last Checked At | 2026-06-06 09:47:34Z |
| Last Changed At | 2026-06-06 09:47:34Z |
| Inactive At | 2026-06-06 09:47:34Z |
| Source Posted At | 2026-04-03 00:00:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://bluework-jobs-prod-raw-590183727216/raw/provider=paycom/board=EE3881533517C8BF5D0E8D83D43B9A12/date=2026-06-03/2026-06-03T10-05-47-969Z-49e868d1464602b251c7bfe3d596478c07ed09c53e06f4d69307b4520b155563.json |
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"description": "<p class=\"MsoBodyText\" style=\"margin-right:10px;margin-bottom:8px;\"><span style=\"font-size:11pt;\"><span style=\"background:#d9d9d9;\"><span><span style=\"font-family:Arial, sans-serif;\"><b><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#000000;\">Summary/Objective:</span></span></b></span></span></span></span></p>\r\n\r\n<p class=\"MsoBodyText\" style=\"margin-right:8px;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-family:Calibri, sans-serif;\">Reporting directly to the Network Associate Vice President of Behavioral Health, the Senior Director of Operations (SD-BH) is an organizational leader responsible for the oversight of all current and future clinical operations at Citizen Advocates. The leader oversees day-to-day operations, builds strategies and influences the executive team to achieve business objectives for Behavioral Health. The SD-BH will collaborate with nursing, Customer Experience and Community Operations leadership to drive business initiatives forward.</span></span></span></p>\r\n\r\n<p class=\"MsoBodyText\"> </p>\r\n\r\n<p class=\"MsoBodyText\" style=\"margin-right:8px;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-family:Calibri, sans-serif;\">The SD-BH is a people-oriented thought leader who spends up to fifty (50) percent of their time on strategy and collaboration. Though important, the SD-BH’s technical skills are outweighed by a familiarity with industry trends, the ability to manage and inspire direct reports, and the ability to build consensus through articulate and visual communication styles. The SD-BH must have exceptional people skills and live by our cultural beliefs, demonstrating poise and positivity through all interactions.</span></span></span></p>\r\n\r\n<p class=\"MsoBodyText\"> </p>\r\n\r\n<p class=\"MsoBodyText\" style=\"margin-right:48px;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-family:Calibri, sans-serif;\">As a key member of the senior leadership team, the SD-BH has programmatic oversight of profitability, staffing, morale, certification, program development, budgeting, community networking, strategic initiatives, and special projects for all clinical operations. The SD-BH will drive the development and execution of short- and long-term business plans and strategic goals for clinical operations.</span></span></span></p>\r\n\r\n<p class=\"MsoBodyText\" style=\"margin-right:10px;margin-bottom:4px;text-align:justify;\"><span style=\"font-size:11pt;\"><span style=\"background:#d9d9d9;\"><span><span><span style=\"font-family:Arial, sans-serif;\"><b><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#000000;\">Essential Functions (Job Duties):</span></span></b></span></span></span></span></span></p>\r\n\r\n<ul>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"vertical-align:baseline;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-family:Calibri, sans-serif;\">Collaborates with other Senior Directors and leadership to ensure high quality, profitable operations for the organization.</span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"vertical-align:baseline;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-family:Calibri, sans-serif;\">Manages and oversee the departments responsible for the provision of all clinical services at Citizen Advocates.</span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"vertical-align:baseline;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-family:Calibri, sans-serif;\">Creates and drives accountability for expectations, project plans and deliverables for clinical operations, completing performance appraisals and development plans for the team.</span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"vertical-align:baseline;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-family:Calibri, sans-serif;\">Acts as a trusted advisor to the Network Associate Vice President of Behavioral Health in our overall strategic plan within clinical operations with a devoted focus on efficiency, integrity, profitability, and high quality care.</span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"vertical-align:baseline;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-family:Calibri, sans-serif;\">Able to create compelling business plans, stunning PowerPoint presentations, and credible budgets using excel and other platforms.</span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"vertical-align:baseline;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-family:Calibri, sans-serif;\">Approves, coordinates and controls all projects related to growth, both programmatically and geographically, within clinical operations.</span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"vertical-align:baseline;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-family:Calibri, sans-serif;\">Ensures the successful execution of strategic initiatives related to clinical operations completion short- and long- term strategic plans for each department.</span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"vertical-align:baseline;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-family:Calibri, sans-serif;\">Highly skilled in effectively executing major capital projects, on time and on budget to facilitate programmatic and geographic expansion.</span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"vertical-align:baseline;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-family:Calibri, sans-serif;\">Provides advice on evaluation and selection of grant initiatives, crafting a grant strategy for clinical operations that ensures sustainability.</span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"vertical-align:baseline;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-family:Calibri, sans-serif;\">Cultivates a culture within clinical operations that ensures adequate staffing while maintaining fiscal viability of all programmatic offerings.</span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"vertical-align:baseline;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-family:Calibri, sans-serif;\">Evaluates current and future initiatives based three components – meeting our mission and vision, ability to be best in class, and driving our economic engine.</span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"vertical-align:baseline;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-family:Calibri, sans-serif;\">Develops and monitors the approved annual operating budget for clinical operations.</span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"vertical-align:baseline;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-family:Calibri, sans-serif;\">Maintains strong relationships with key stakeholders at the state and federal levels as well as partnerships with colleagues in the industry.</span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"vertical-align:baseline;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-family:Calibri, sans-serif;\">Evaluates alternatives, performs appropriate cost benefit analysis, and recommends solutions that maximize effectiveness and minimize costs commensurate with acceptable risks to ensure the provision of profitable programs.</span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"vertical-align:baseline;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-family:Calibri, sans-serif;\">Ensures that all clinical programs are operating according to internal standards, external accrediting agency standards, regulatory agencies, and legal requirements, being a subject matter expert in key regulations.</span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"vertical-align:baseline;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-family:Calibri, sans-serif;\">Ensures the gathering and distribution of pertinent information required by management to make decisions in a timely, accurate and cost-effective manner.</span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"vertical-align:baseline;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-family:Calibri, sans-serif;\">Analyzes and has a firm understanding of data analytics and financial reports and acts on significant trends affecting overall performance of the department - presents analytics and recommendations to the executive leadership team when directed to do so.</span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"vertical-align:baseline;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-family:Calibri, sans-serif;\">Establishes and meets targeted goals and development growth plans for self and staff; monitors employee performance and conducts effective performance evaluations.</span></span></span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-right:10px;margin-bottom:8px;\"><span style=\"font-size:11pt;\"><span style=\"background:#d9d9d9;\"><span><span style=\"font-family:Arial, sans-serif;\"><b><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#000000;\">Supervisory Responsibilities:</span></span></b></span></span></span></span></p>\r\n\r\n<p style=\"margin-bottom:8px;\"><span style=\"font-size:11pt;\"><span><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#000000;\">Yes</span></span></span></span></span></p>\r\n\r\n<p style=\"margin-right:10px;margin-bottom:8px;\"><span style=\"font-size:11pt;\"><span style=\"background:#d9d9d9;\"><span style=\"font-family:Arial, sans-serif;\"><b><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#000000;\">Competencies:</span></span></b></span></span></span></p>\r\n\r\n<ul>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#000000;\">Strong people skills with a laser focus on coaching and development of the leadership team.</span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#000000;\">Ability to promote a team atmosphere of trust and professionalism, promoting the organization’s Cultural Beliefs.</span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#000000;\">Proven track record of demonstrating servant leadership with a strong focus on quality customer service</span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#000000;\">Ability to cultivate meaningful, positive relationships and partnerships and skilled in relating to and communicating with both internal and external parties</span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#000000;\">Demonstrates resiliency and ownership over work results, taking personal initiative displaying courtesy and respect, producing work with a high attention to detail and accuracy</span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#000000;\">Excellent public speaking and presentation skills are required, both verbal and written</span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#000000;\">Highly proficient in computer software applications</span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#000000;\">Demonstrated experience as a business partner who is motivated to help CA deliver its core mission</span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#000000;\">Ability to analyze, navigate and resolve complex issues with agility to adjust to multiple demands and shifting priorities</span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#000000;\">Experience with OPWDD, OMH, OASAS, and DOH with the ability to enforce regulations</span></span></span></span></span></li>\r\n</ul>\r\n\r\n<p> </p>\r\n\r\n<p> </p>\r\n\r\n<p> </p>\r\n\r\n<p style=\"margin-top:8px;margin-right:10px;margin-bottom:8px;\"><span style=\"font-size:11pt;\"><span style=\"background:#d9d9d9;\"><span style=\"font-family:Arial, sans-serif;\"><b><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#000000;\">Physical Demands:</span></span></b></span></span></span></p>\r\n\r\n<p class=\"MsoBodyText\" style=\"margin-right:10px;margin-bottom:8px;\"><span style=\"font-size:11pt;\"><span><span style=\"font-family:Arial, sans-serif;\"><b><u><span style=\"font-family:Calibri, sans-serif;\">Lifting Requirements:</span></u></b></span></span></span></p>\r\n\r\n<table class=\"MsoTableGrid\" style=\"width:696px;border-collapse:collapse;border:none;\" width=\"696\">\r\n\t<tbody>\r\n\t\t<tr>\r\n\t\t\t<td style=\"border-bottom:1px solid #000000;width:35px;padding:0in 7px 0in 7px;border-top:1px solid #000000;border-right:1px solid #000000;border-left:1px solid #000000;\" valign=\"top\">\r\n\t\t\t<p align=\"center\" class=\"MsoBodyText\" style=\"margin-right:10px;text-align:center;\"><span style=\"font-size:11pt;\"><span><span style=\"font-family:Arial, sans-serif;\"><b><span style=\"font-family:Calibri, sans-serif;\">X</span></b></span></span></span></p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"border-bottom:1px solid #000000;width:97px;padding:0in 7px 0in 7px;border-top:1px solid #000000;border-right:1px solid #000000;border-left:none;\" valign=\"top\">\r\n\t\t\t<p class=\"MsoBodyText\" style=\"margin-right:10px;\"><span style=\"font-size:11pt;\"><span><span style=\"font-family:Arial, sans-serif;\"><b><span style=\"font-family:Calibri, sans-serif;\">Sedentary</span></b></span></span></span></p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"border-bottom:1px solid #000000;width:564px;padding:0in 7px 0in 7px;border-top:1px solid #000000;border-right:1px solid #000000;border-left:none;\" valign=\"top\">\r\n\t\t\t<p class=\"MsoBodyText\" style=\"margin-right:10px;\"><span style=\"font-size:11pt;\"><span><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-family:Calibri, sans-serif;\">Lift up to 10 lbs. maximum and occasionally lift and/or carry small items (files, manuals, binders)</span></span></span></span></p>\r\n\t\t\t</td>\r\n\t\t</tr>\r\n\t\t<tr>\r\n\t\t\t<td style=\"border-bottom:1px solid #000000;width:35px;padding:0in 7px 0in 7px;border-top:none;border-right:1px solid #000000;border-left:1px solid #000000;\" valign=\"top\">\r\n\t\t\t<p align=\"center\" class=\"MsoBodyText\" style=\"margin-right:10px;text-align:center;\"> </p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"border-bottom:1px solid #000000;width:97px;padding:0in 7px 0in 7px;border-top:none;border-right:1px solid #000000;border-left:none;\" valign=\"top\">\r\n\t\t\t<p class=\"MsoBodyText\" style=\"margin-right:10px;\"><span style=\"font-size:11pt;\"><span><span style=\"font-family:Arial, sans-serif;\"><b><span style=\"font-family:Calibri, sans-serif;\">Light</span></b></span></span></span></p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"border-bottom:1px solid #000000;width:564px;padding:0in 7px 0in 7px;border-top:none;border-right:1px solid #000000;border-left:none;\" valign=\"top\">\r\n\t\t\t<p class=\"MsoBodyText\" style=\"margin-right:10px;\"><span style=\"font-size:11pt;\"><span><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-family:Calibri, sans-serif;\">Lift up to 20 lbs. maximum with frequent lift and/or carry objects up to 10 pounds</span></span></span></span></p>\r\n\t\t\t</td>\r\n\t\t</tr>\r\n\t\t<tr>\r\n\t\t\t<td style=\"border-bottom:1px solid #000000;width:35px;padding:0in 7px 0in 7px;border-top:none;border-right:1px solid #000000;border-left:1px solid #000000;\" valign=\"top\">\r\n\t\t\t<p align=\"center\" class=\"MsoBodyText\" style=\"margin-right:10px;text-align:center;\"> </p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"border-bottom:1px solid #000000;width:97px;padding:0in 7px 0in 7px;border-top:none;border-right:1px solid #000000;border-left:none;\" valign=\"top\">\r\n\t\t\t<p class=\"MsoBodyText\" style=\"margin-right:10px;\"><span style=\"font-size:11pt;\"><span><span style=\"font-family:Arial, sans-serif;\"><b><span style=\"font-family:Calibri, sans-serif;\">Medium</span></b></span></span></span></p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"border-bottom:1px solid #000000;width:564px;padding:0in 7px 0in 7px;border-top:none;border-right:1px solid #000000;border-left:none;\" valign=\"top\">\r\n\t\t\t<p class=\"MsoBodyText\" style=\"margin-right:10px;\"><span style=\"font-size:11pt;\"><span><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-family:Calibri, sans-serif;\">Lift up to 50 lbs. maximum with frequent lift and/or carry objects weighing up to 25 lbs.</span></span></span></span></p>\r\n\t\t\t</td>\r\n\t\t</tr>\r\n\t\t<tr>\r\n\t\t\t<td style=\"border-bottom:1px solid #000000;width:35px;padding:0in 7px 0in 7px;border-top:none;border-right:1px solid #000000;border-left:1px solid #000000;\" valign=\"top\">\r\n\t\t\t<p align=\"center\" class=\"MsoBodyText\" style=\"margin-right:10px;text-align:center;\"> </p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"border-bottom:1px solid #000000;width:97px;padding:0in 7px 0in 7px;border-top:none;border-right:1px solid #000000;border-left:none;\" valign=\"top\">\r\n\t\t\t<p class=\"MsoBodyText\" style=\"margin-right:10px;\"><span style=\"font-size:11pt;\"><span><span style=\"font-family:Arial, sans-serif;\"><b><span style=\"font-family:Calibri, sans-serif;\">Heavy</span></b></span></span></span></p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"border-bottom:1px solid #000000;width:564px;padding:0in 7px 0in 7px;border-top:none;border-right:1px solid #000000;border-left:none;\" valign=\"top\">\r\n\t\t\t<p class=\"MsoBodyText\" style=\"margin-right:10px;\"><span style=\"font-size:11pt;\"><span><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-family:Calibri, sans-serif;\">Lift 100 lbs. maximum with frequent lift and/or carry objects up to 50 lbs.</span></span></span></span></p>\r\n\t\t\t</td>\r\n\t\t</tr>\r\n\t\t<tr>\r\n\t\t\t<td style=\"border-bottom:1px solid #000000;width:35px;padding:0in 7px 0in 7px;border-top:none;border-right:1px solid #000000;border-left:1px solid #000000;\" valign=\"top\">\r\n\t\t\t<p align=\"center\" class=\"MsoBodyText\" style=\"margin-right:10px;text-align:center;\"> </p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"border-bottom:1px solid #000000;width:97px;padding:0in 7px 0in 7px;border-top:none;border-right:1px solid #000000;border-left:none;\" valign=\"top\">\r\n\t\t\t<p class=\"MsoBodyText\" style=\"margin-right:10px;\"><span style=\"font-size:11pt;\"><span><span style=\"font-family:Arial, sans-serif;\"><b><span style=\"font-family:Calibri, sans-serif;\">Very Heavy</span></b></span></span></span></p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"border-bottom:1px solid #000000;width:564px;padding:0in 7px 0in 7px;border-top:none;border-right:1px solid #000000;border-left:none;\" valign=\"top\">\r\n\t\t\t<p class=\"MsoBodyText\" style=\"margin-right:10px;\"><span style=\"font-size:11pt;\"><span><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-family:Calibri, sans-serif;\">Lift objects more than 100 lbs. with frequent lift and/or carry objects weighing 50 lbs. or more</span></span></span></span></p>\r\n\t\t\t</td>\r\n\t\t</tr>\r\n\t</tbody>\r\n</table>\r\n\r\n<p class=\"MsoBodyText\" style=\"margin-top:4px;margin-right:10px;margin-bottom:8px;\"><span style=\"font-size:11pt;\"><span><span style=\"font-family:Arial, sans-serif;\"><b><u><span style=\"font-family:Calibri, sans-serif;\">Physical Demands:</span></u></b></span></span></span></p>\r\n\r\n<table class=\"MsoTableGrid\" style=\"border-collapse:collapse;border:none;\" width=\"702\">\r\n\t<tbody>\r\n\t\t<tr>\r\n\t\t\t<td style=\"border-bottom:1px solid #000000;width:90px;padding:0in 7px 0in 7px;background-color:#d9d9d9;border-top:1px solid #000000;border-right:1px solid #000000;border-left:1px solid #000000;\" valign=\"top\">\r\n\t\t\t<p align=\"center\" class=\"MsoBodyText\" style=\"margin-right:10px;text-align:center;\"><span style=\"font-size:11pt;\"><span><span style=\"font-family:Arial, sans-serif;\"><b><i><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#000000;\">Task</span></span></i></b></span></span></span></p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"border-bottom:1px solid #000000;width:72px;padding:0in 7px 0in 7px;background-color:#d9d9d9;border-top:1px solid #000000;border-right:1px solid #000000;border-left:none;\" valign=\"top\">\r\n\t\t\t<p align=\"center\" class=\"MsoBodyText\" style=\"margin-right:10px;text-align:center;\"><span style=\"font-size:11pt;\"><span><span style=\"font-family:Arial, sans-serif;\"><b><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#000000;\">0 – 1/3</span></span></b></span></span></span></p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"border-bottom:1px solid #000000;width:96px;padding:0in 7px 0in 7px;background-color:#d9d9d9;border-top:1px solid #000000;border-right:1px solid #000000;border-left:none;\" valign=\"top\">\r\n\t\t\t<p align=\"center\" class=\"MsoBodyText\" style=\"margin-right:10px;text-align:center;\"><span style=\"font-size:11pt;\"><span><span style=\"font-family:Arial, sans-serif;\"><b><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#000000;\">Frequent</span></span></b></span></span></span></p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"border-bottom:1px solid #000000;width:90px;padding:0in 7px 0in 7px;background-color:#d9d9d9;border-top:1px solid #000000;border-right:1px solid #000000;border-left:none;\" valign=\"top\">\r\n\t\t\t<p align=\"center\" class=\"MsoBodyText\" style=\"margin-right:10px;text-align:center;\"><span style=\"font-size:11pt;\"><span><span style=\"font-family:Arial, sans-serif;\"><b><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#000000;\">Constant</span></span></b></span></span></span></p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"border-bottom:none;width:18px;padding:0in 7px 0in 7px;border-top:none;border-right:1px solid #000000;border-left:none;\" valign=\"top\">\r\n\t\t\t<p align=\"center\" class=\"MsoBodyText\" style=\"margin-right:10px;text-align:center;\"> </p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"border-bottom:1px solid #000000;width:90px;padding:0in 7px 0in 7px;background-color:#d9d9d9;border-top:1px solid #000000;border-right:1px solid #000000;border-left:none;\" valign=\"top\">\r\n\t\t\t<p align=\"center\" class=\"MsoBodyText\" style=\"margin-right:10px;text-align:center;\"><span style=\"font-size:11pt;\"><span><span style=\"font-family:Arial, sans-serif;\"><b><i><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#000000;\">Task</span></span></i></b></span></span></span></p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"border-bottom:1px solid #000000;width:72px;padding:0in 7px 0in 7px;background-color:#d9d9d9;border-top:1px solid #000000;border-right:1px solid #000000;border-left:none;\" valign=\"top\">\r\n\t\t\t<p align=\"center\" class=\"MsoBodyText\" style=\"margin-right:10px;text-align:center;\"><span style=\"font-size:11pt;\"><span><span style=\"font-family:Arial, sans-serif;\"><b><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#000000;\">0 – 1/3</span></span></b></span></span></span></p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"border-bottom:1px solid #000000;width:90px;padding:0in 7px 0in 7px;background-color:#d9d9d9;border-top:1px solid #000000;border-right:1px solid #000000;border-left:none;\" valign=\"top\">\r\n\t\t\t<p align=\"center\" class=\"MsoBodyText\" style=\"margin-right:10px;text-align:center;\"><span style=\"font-size:11pt;\"><span><span style=\"font-family:Arial, sans-serif;\"><b><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#000000;\">Frequent</span></span></b></span></span></span></p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"border-bottom:1px solid #000000;width:84px;padding:0in 7px 0in 7px;background-color:#d9d9d9;border-top:1px solid #000000;border-right:1px solid #000000;border-left:none;\" valign=\"top\">\r\n\t\t\t<p align=\"center\" class=\"MsoBodyText\" style=\"margin-right:10px;text-align:center;\"><span style=\"font-size:11pt;\"><span><span style=\"font-family:Arial, sans-serif;\"><b><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#000000;\">Constant</span></span></b></span></span></span></p>\r\n\t\t\t</td>\r\n\t\t</tr>\r\n\t\t<tr>\r\n\t\t\t<td style=\"border-bottom:1px solid #000000;width:90px;padding:0in 7px 0in 7px;border-top:none;border-right:1px solid #000000;border-left:1px solid #000000;\" valign=\"top\">\r\n\t\t\t<p class=\"MsoBodyText\" style=\"margin-right:10px;\"><span style=\"font-size:11pt;\"><span><span style=\"font-family:Arial, sans-serif;\"><b><i><span style=\"font-family:Calibri, sans-serif;\">Bending</span></i></b></span></span></span></p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"border-bottom:1px solid #000000;width:72px;padding:0in 7px 0in 7px;border-top:none;border-right:1px solid #000000;border-left:none;\" valign=\"top\">\r\n\t\t\t<p align=\"center\" class=\"MsoBodyText\" style=\"margin-right:10px;text-align:center;\"><span style=\"font-size:11pt;\"><span><span style=\"font-family:Arial, sans-serif;\"><b><span style=\"font-family:Calibri, sans-serif;\">X</span></b></span></span></span></p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"border-bottom:1px solid #000000;width:96px;padding:0in 7px 0in 7px;border-top:none;border-right:1px solid #000000;border-left:none;\" valign=\"top\">\r\n\t\t\t<p align=\"center\" class=\"MsoBodyText\" style=\"margin-right:10px;text-align:center;\"> </p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"border-bottom:1px solid #000000;width:90px;padding:0in 7px 0in 7px;border-top:none;border-right:1px solid #000000;border-left:none;\" valign=\"top\">\r\n\t\t\t<p align=\"center\" class=\"MsoBodyText\" style=\"margin-right:10px;text-align:center;\"> </p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"border-bottom:none;width:18px;padding:0in 7px 0in 7px;border-top:none;border-right:1px solid #000000;border-left:none;\" valign=\"top\">\r\n\t\t\t<p class=\"MsoBodyText\" style=\"margin-right:10px;\"> </p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"border-bottom:1px solid #000000;width:90px;padding:0in 7px 0in 7px;border-top:none;border-right:1px solid #000000;border-left:none;\" valign=\"top\">\r\n\t\t\t<p class=\"MsoBodyText\" style=\"margin-right:10px;\"><span style=\"font-size:11pt;\"><span><span style=\"font-family:Arial, sans-serif;\"><b><i><span style=\"font-family:Calibri, sans-serif;\">Seeing</span></i></b></span></span></span></p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"border-bottom:1px solid #000000;width:72px;padding:0in 7px 0in 7px;border-top:none;border-right:1px solid #000000;border-left:none;\" valign=\"top\">\r\n\t\t\t<p align=\"center\" class=\"MsoBodyText\" style=\"margin-right:10px;text-align:center;\"> </p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"border-bottom:1px solid #000000;width:90px;padding:0in 7px 0in 7px;border-top:none;border-right:1px solid #000000;border-left:none;\" valign=\"top\">\r\n\t\t\t<p align=\"center\" class=\"MsoBodyText\" style=\"margin-right:10px;text-align:center;\"> </p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"border-bottom:1px solid #000000;width:84px;padding:0in 7px 0in 7px;border-top:none;border-right:1px solid #000000;border-left:none;\" valign=\"top\">\r\n\t\t\t<p align=\"center\" class=\"MsoBodyText\" style=\"margin-right:10px;text-align:center;\"><span style=\"font-size:11pt;\"><span><span style=\"font-family:Arial, sans-serif;\"><b><span style=\"font-family:Calibri, sans-serif;\">X</span></b></span></span></span></p>\r\n\t\t\t</td>\r\n\t\t</tr>\r\n\t\t<tr>\r\n\t\t\t<td style=\"border-bottom:1px solid #000000;width:90px;padding:0in 7px 0in 7px;border-top:none;border-right:1px solid #000000;border-left:1px solid #000000;\" valign=\"top\">\r\n\t\t\t<p class=\"MsoBodyText\" style=\"margin-right:10px;\"><span style=\"font-size:11pt;\"><span><span style=\"font-family:Arial, sans-serif;\"><b><i><span style=\"font-family:Calibri, sans-serif;\">Keying </span></i></b></span></span></span></p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"border-bottom:1px solid #000000;width:72px;padding:0in 7px 0in 7px;border-top:none;border-right:1px solid #000000;border-left:none;\" valign=\"top\">\r\n\t\t\t<p align=\"center\" class=\"MsoBodyText\" style=\"margin-right:10px;text-align:center;\"> </p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"border-bottom:1px solid #000000;width:96px;padding:0in 7px 0in 7px;border-top:none;border-right:1px solid #000000;border-left:none;\" valign=\"top\">\r\n\t\t\t<p align=\"center\" class=\"MsoBodyText\" style=\"margin-right:10px;text-align:center;\"> </p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"border-bottom:1px solid #000000;width:90px;padding:0in 7px 0in 7px;border-top:none;border-right:1px solid #000000;border-left:none;\" valign=\"top\">\r\n\t\t\t<p align=\"center\" class=\"MsoBodyText\" style=\"margin-right:10px;text-align:center;\"><span style=\"font-size:11pt;\"><span><span style=\"font-family:Arial, sans-serif;\"><b><span style=\"font-family:Calibri, sans-serif;\">X</span></b></span></span></span></p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"border-bottom:none;width:18px;padding:0in 7px 0in 7px;border-top:none;border-right:1px solid #000000;border-left:none;\" valign=\"top\">\r\n\t\t\t<p class=\"MsoBodyText\" style=\"margin-right:10px;\"> </p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"border-bottom:1px solid #000000;width:90px;padding:0in 7px 0in 7px;border-top:none;border-right:1px solid #000000;border-left:none;\" valign=\"top\">\r\n\t\t\t<p class=\"MsoBodyText\" style=\"margin-right:10px;\"><span style=\"font-size:11pt;\"><span><span style=\"font-family:Arial, sans-serif;\"><b><i><span style=\"font-family:Calibri, sans-serif;\">Speaking</span></i></b></span></span></span></p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"border-bottom:1px solid #000000;width:72px;padding:0in 7px 0in 7px;border-top:none;border-right:1px solid #000000;border-left:none;\" valign=\"top\">\r\n\t\t\t<p align=\"center\" class=\"MsoBodyText\" style=\"margin-right:10px;text-align:center;\"> </p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"border-bottom:1px solid #000000;width:90px;padding:0in 7px 0in 7px;border-top:none;border-right:1px solid #000000;border-left:none;\" valign=\"top\">\r\n\t\t\t<p align=\"center\" class=\"MsoBodyText\" style=\"margin-right:10px;text-align:center;\"> </p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"border-bottom:1px solid #000000;width:84px;padding:0in 7px 0in 7px;border-top:none;border-right:1px solid #000000;border-left:none;\" valign=\"top\">\r\n\t\t\t<p align=\"center\" class=\"MsoBodyText\" style=\"margin-right:10px;text-align:center;\"><span style=\"font-size:11pt;\"><span><span style=\"font-family:Arial, sans-serif;\"><b><span style=\"font-family:Calibri, sans-serif;\">X</span></b></span></span></span></p>\r\n\t\t\t</td>\r\n\t\t</tr>\r\n\t\t<tr>\r\n\t\t\t<td style=\"border-bottom:1px solid #000000;width:90px;padding:0in 7px 0in 7px;border-top:none;border-right:1px solid #000000;border-left:1px solid #000000;\" valign=\"top\">\r\n\t\t\t<p class=\"MsoBodyText\" style=\"margin-right:10px;\"><span style=\"font-size:11pt;\"><span><span style=\"font-family:Arial, sans-serif;\"><b><i><span style=\"font-family:Calibri, sans-serif;\">Hearing</span></i></b></span></span></span></p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"border-bottom:1px solid #000000;width:72px;padding:0in 7px 0in 7px;border-top:none;border-right:1px solid #000000;border-left:none;\" valign=\"top\">\r\n\t\t\t<p align=\"center\" class=\"MsoBodyText\" style=\"margin-right:10px;text-align:center;\"> </p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"border-bottom:1px solid #000000;width:96px;padding:0in 7px 0in 7px;border-top:none;border-right:1px solid #000000;border-left:none;\" valign=\"top\">\r\n\t\t\t<p align=\"center\" class=\"MsoBodyText\" style=\"margin-right:10px;text-align:center;\"> </p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"border-bottom:1px solid #000000;width:90px;padding:0in 7px 0in 7px;border-top:none;border-right:1px solid #000000;border-left:none;\" valign=\"top\">\r\n\t\t\t<p align=\"center\" class=\"MsoBodyText\" style=\"margin-right:10px;text-align:center;\"><span style=\"font-size:11pt;\"><span><span style=\"font-family:Arial, sans-serif;\"><b><span style=\"font-family:Calibri, sans-serif;\">X</span></b></span></span></span></p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"border-bottom:none;width:18px;padding:0in 7px 0in 7px;border-top:none;border-right:1px solid #000000;border-left:none;\" valign=\"top\">\r\n\t\t\t<p class=\"MsoBodyText\" style=\"margin-right:10px;\"> </p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"border-bottom:1px solid #000000;width:90px;padding:0in 7px 0in 7px;border-top:none;border-right:1px solid #000000;border-left:none;\" valign=\"top\">\r\n\t\t\t<p class=\"MsoBodyText\" style=\"margin-right:10px;\"><span style=\"font-size:11pt;\"><span><span style=\"font-family:Arial, sans-serif;\"><b><span style=\"font-family:Calibri, sans-serif;\">Sitting</span></b></span></span></span></p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"border-bottom:1px solid #000000;width:72px;padding:0in 7px 0in 7px;border-top:none;border-right:1px solid #000000;border-left:none;\" valign=\"top\">\r\n\t\t\t<p align=\"center\" class=\"MsoBodyText\" style=\"margin-right:10px;text-align:center;\"> </p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"border-bottom:1px solid #000000;width:90px;padding:0in 7px 0in 7px;border-top:none;border-right:1px solid #000000;border-left:none;\" valign=\"top\">\r\n\t\t\t<p align=\"center\" class=\"MsoBodyText\" style=\"margin-right:10px;text-align:center;\"><span style=\"font-size:11pt;\"><span><span style=\"font-family:Arial, sans-serif;\"><b><span style=\"font-family:Calibri, sans-serif;\">X</span></b></span></span></span></p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"border-bottom:1px solid #000000;width:84px;padding:0in 7px 0in 7px;border-top:none;border-right:1px solid #000000;border-left:none;\" valign=\"top\">\r\n\t\t\t<p align=\"center\" class=\"MsoBodyText\" style=\"margin-right:10px;text-align:center;\"> </p>\r\n\t\t\t</td>\r\n\t\t</tr>\r\n\t\t<tr>\r\n\t\t\t<td style=\"border-bottom:1px solid #000000;width:90px;padding:0in 7px 0in 7px;border-top:none;border-right:1px solid #000000;border-left:1px solid #000000;\" valign=\"top\">\r\n\t\t\t<p class=\"MsoBodyText\" style=\"margin-right:10px;\"><span style=\"font-size:11pt;\"><span><span style=\"font-family:Arial, sans-serif;\"><b><i><span style=\"font-family:Calibri, sans-serif;\">Reaching</span></i></b></span></span></span></p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"border-bottom:1px solid #000000;width:72px;padding:0in 7px 0in 7px;border-top:none;border-right:1px solid #000000;border-left:none;\" valign=\"top\">\r\n\t\t\t<p align=\"center\" class=\"MsoBodyText\" style=\"margin-right:10px;text-align:center;\"><span style=\"font-size:11pt;\"><span><span style=\"font-family:Arial, sans-serif;\"><b><span style=\"font-family:Calibri, sans-serif;\">X</span></b></span></span></span></p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"border-bottom:1px solid #000000;width:96px;padding:0in 7px 0in 7px;border-top:none;border-right:1px solid #000000;border-left:none;\" valign=\"top\">\r\n\t\t\t<p align=\"center\" class=\"MsoBodyText\" style=\"margin-right:10px;text-align:center;\"> </p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"border-bottom:1px solid #000000;width:90px;padding:0in 7px 0in 7px;border-top:none;border-right:1px solid #000000;border-left:none;\" valign=\"top\">\r\n\t\t\t<p align=\"center\" class=\"MsoBodyText\" style=\"margin-right:10px;text-align:center;\"> </p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"border-bottom:none;width:18px;padding:0in 7px 0in 7px;border-top:none;border-right:1px solid #000000;border-left:none;\" valign=\"top\">\r\n\t\t\t<p class=\"MsoBodyText\" style=\"margin-right:10px;\"> </p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"border-bottom:1px solid #000000;width:90px;padding:0in 7px 0in 7px;border-top:none;border-right:1px solid #000000;border-left:none;\" valign=\"top\">\r\n\t\t\t<p class=\"MsoBodyText\" style=\"margin-right:10px;\"><span style=\"font-size:11pt;\"><span><span style=\"font-family:Arial, sans-serif;\"><b><i><span style=\"font-family:Calibri, sans-serif;\">Standing</span></i></b></span></span></span></p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"border-bottom:1px solid #000000;width:72px;padding:0in 7px 0in 7px;border-top:none;border-right:1px solid #000000;border-left:none;\" valign=\"top\">\r\n\t\t\t<p align=\"center\" class=\"MsoBodyText\" style=\"margin-right:10px;text-align:center;\"><span style=\"font-size:11pt;\"><span><span style=\"font-family:Arial, sans-serif;\"><b><span style=\"font-family:Calibri, sans-serif;\">X</span></b></span></span></span></p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"border-bottom:1px solid #000000;width:90px;padding:0in 7px 0in 7px;border-top:none;border-right:1px solid #000000;border-left:none;\" valign=\"top\">\r\n\t\t\t<p align=\"center\" class=\"MsoBodyText\" style=\"margin-right:10px;text-align:center;\"> </p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"border-bottom:1px solid #000000;width:84px;padding:0in 7px 0in 7px;border-top:none;border-right:1px solid #000000;border-left:none;\" valign=\"top\">\r\n\t\t\t<p align=\"center\" class=\"MsoBodyText\" style=\"margin-right:10px;text-align:center;\"> </p>\r\n\t\t\t</td>\r\n\t\t</tr>\r\n\t\t<tr>\r\n\t\t\t<td style=\"border-bottom:1px solid #000000;width:90px;padding:0in 7px 0in 7px;border-top:none;border-right:1px solid #000000;border-left:1px solid #000000;\" valign=\"top\">\r\n\t\t\t<p class=\"MsoBodyText\" style=\"margin-right:10px;\"><span style=\"font-size:11pt;\"><span><span style=\"font-family:Arial, sans-serif;\"><b><i><span style=\"font-family:Calibri, sans-serif;\">Carrying</span></i></b></span></span></span></p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"border-bottom:1px solid #000000;width:72px;padding:0in 7px 0in 7px;border-top:none;border-right:1px solid #000000;border-left:none;\" valign=\"top\">\r\n\t\t\t<p align=\"center\" class=\"MsoBodyText\" style=\"margin-right:10px;text-align:center;\"><span style=\"font-size:11pt;\"><span><span style=\"font-family:Arial, sans-serif;\"><b><span style=\"font-family:Calibri, sans-serif;\">X</span></b></span></span></span></p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"border-bottom:1px solid #000000;width:96px;padding:0in 7px 0in 7px;border-top:none;border-right:1px solid #000000;border-left:none;\" valign=\"top\">\r\n\t\t\t<p align=\"center\" class=\"MsoBodyText\" style=\"margin-right:10px;text-align:center;\"> </p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"border-bottom:1px solid #000000;width:90px;padding:0in 7px 0in 7px;border-top:none;border-right:1px solid #000000;border-left:none;\" valign=\"top\">\r\n\t\t\t<p align=\"center\" class=\"MsoBodyText\" style=\"margin-right:10px;text-align:center;\"> </p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"border-bottom:none;width:18px;padding:0in 7px 0in 7px;border-top:none;border-right:1px solid #000000;border-left:none;\" valign=\"top\">\r\n\t\t\t<p class=\"MsoBodyText\" style=\"margin-right:10px;\"> </p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"border-bottom:1px solid #000000;width:90px;padding:0in 7px 0in 7px;border-top:none;border-right:1px solid #000000;border-left:none;\" valign=\"top\">\r\n\t\t\t<p class=\"MsoBodyText\" style=\"margin-right:10px;\"><span style=\"font-size:11pt;\"><span><span style=\"font-family:Arial, sans-serif;\"><b><i><span style=\"font-family:Calibri, sans-serif;\">Walking</span></i></b></span></span></span></p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"border-bottom:1px solid #000000;width:72px;padding:0in 7px 0in 7px;border-top:none;border-right:1px solid #000000;border-left:none;\" valign=\"top\">\r\n\t\t\t<p align=\"center\" class=\"MsoBodyText\" style=\"margin-right:10px;text-align:center;\"><span style=\"font-size:11pt;\"><span><span style=\"font-family:Arial, sans-serif;\"><b><span style=\"font-family:Calibri, sans-serif;\">X</span></b></span></span></span></p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"border-bottom:1px solid #000000;width:90px;padding:0in 7px 0in 7px;border-top:none;border-right:1px solid #000000;border-left:none;\" valign=\"top\">\r\n\t\t\t<p align=\"center\" class=\"MsoBodyText\" style=\"margin-right:10px;text-align:center;\"> </p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"border-bottom:1px solid #000000;width:84px;padding:0in 7px 0in 7px;border-top:none;border-right:1px solid #000000;border-left:none;\" valign=\"top\">\r\n\t\t\t<p align=\"center\" class=\"MsoBodyText\" style=\"margin-right:10px;text-align:center;\"> </p>\r\n\t\t\t</td>\r\n\t\t</tr>\r\n\t\t<tr>\r\n\t\t\t<td style=\"border-bottom:1px solid #000000;width:90px;padding:0in 7px 0in 7px;border-top:none;border-right:1px solid #000000;border-left:1px solid #000000;\" valign=\"top\">\r\n\t\t\t<p class=\"MsoBodyText\" style=\"margin-right:10px;\"><span style=\"font-size:11pt;\"><span><span style=\"font-family:Arial, sans-serif;\"><b><span style=\"font-family:Calibri, sans-serif;\">Pulling</span></b></span></span></span></p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"border-bottom:1px solid #000000;width:72px;padding:0in 7px 0in 7px;border-top:none;border-right:1px solid #000000;border-left:none;\" valign=\"top\">\r\n\t\t\t<p align=\"center\" class=\"MsoBodyText\" style=\"margin-right:10px;text-align:center;\"><span style=\"font-size:11pt;\"><span><span style=\"font-family:Arial, sans-serif;\"><b><span style=\"font-family:Calibri, sans-serif;\">X</span></b></span></span></span></p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"border-bottom:1px solid #000000;width:96px;padding:0in 7px 0in 7px;border-top:none;border-right:1px solid #000000;border-left:none;\" valign=\"top\">\r\n\t\t\t<p align=\"center\" class=\"MsoBodyText\" style=\"margin-right:10px;text-align:center;\"> </p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"border-bottom:1px solid #000000;width:90px;padding:0in 7px 0in 7px;border-top:none;border-right:1px solid #000000;border-left:none;\" valign=\"top\">\r\n\t\t\t<p align=\"center\" class=\"MsoBodyText\" style=\"margin-right:10px;text-align:center;\"> </p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"border-bottom:none;width:18px;padding:0in 7px 0in 7px;border-top:none;border-right:1px solid #000000;border-left:none;\" valign=\"top\">\r\n\t\t\t<p class=\"MsoBodyText\" style=\"margin-right:10px;\"> </p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"border-bottom:1px solid #000000;width:90px;padding:0in 7px 0in 7px;border-top:none;border-right:1px solid #000000;border-left:none;\" valign=\"top\">\r\n\t\t\t<p class=\"MsoBodyText\" style=\"margin-right:10px;\"><span style=\"font-size:11pt;\"><span><span style=\"font-family:Arial, sans-serif;\"><b><span style=\"font-family:Calibri, sans-serif;\">Pushing</span></b></span></span></span></p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"border-bottom:1px solid #000000;width:72px;padding:0in 7px 0in 7px;border-top:none;border-right:1px solid #000000;border-left:none;\" valign=\"top\">\r\n\t\t\t<p align=\"center\" class=\"MsoBodyText\" style=\"margin-right:10px;text-align:center;\"><span style=\"font-size:11pt;\"><span><span style=\"font-family:Arial, sans-serif;\"><b><span style=\"font-family:Calibri, sans-serif;\">X</span></b></span></span></span></p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"border-bottom:1px solid #000000;width:90px;padding:0in 7px 0in 7px;border-top:none;border-right:1px solid #000000;border-left:none;\" valign=\"top\">\r\n\t\t\t<p align=\"center\" class=\"MsoBodyText\" style=\"margin-right:10px;text-align:center;\"> </p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"border-bottom:1px solid #000000;width:84px;padding:0in 7px 0in 7px;border-top:none;border-right:1px solid #000000;border-left:none;\" valign=\"top\">\r\n\t\t\t<p align=\"center\" class=\"MsoBodyText\" style=\"margin-right:10px;text-align:center;\"> </p>\r\n\t\t\t</td>\r\n\t\t</tr>\r\n\t</tbody>\r\n</table>\r\n\r\n<p class=\"MsoBodyText\" style=\"margin-top:4px;margin-right:10px;margin-bottom:8px;\"><span style=\"font-size:11pt;\"><span><span style=\"font-family:Arial, sans-serif;\"><b><u><span style=\"font-family:Calibri, sans-serif;\">Definitions:</span></u></b></span></span></span></p>\r\n\r\n<table class=\"MsoTableGrid\" style=\"width:702px;border-collapse:collapse;border:none;\" width=\"702\">\r\n\t<tbody>\r\n\t\t<tr>\r\n\t\t\t<td style=\"border-bottom:1px solid #000000;width:144px;padding:0in 7px 0in 7px;border-top:1px solid #000000;border-right:1px solid #000000;border-left:1px solid #000000;\" valign=\"top\">\r\n\t\t\t<p class=\"MsoBodyText\" style=\"margin-right:10px;\"><span style=\"font-size:11pt;\"><span><span style=\"font-family:Arial, sans-serif;\"><b><span style=\"font-family:Calibri, sans-serif;\">0 – 1/3 of the time:</span></b></span></span></span></p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"border-bottom:1px solid #000000;width:558px;padding:0in 7px 0in 7px;border-top:1px solid #000000;border-right:1px solid #000000;border-left:none;\" valign=\"top\">\r\n\t\t\t<p class=\"MsoBodyText\" style=\"margin-right:10px;\"><span style=\"font-size:11pt;\"><span><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-family:Calibri, sans-serif;\">Activity is needed to perform the essential functions of the job 0-1/3 of the time.</span></span></span></span></p>\r\n\t\t\t</td>\r\n\t\t</tr>\r\n\t\t<tr>\r\n\t\t\t<td style=\"border-bottom:1px solid #000000;width:144px;padding:0in 7px 0in 7px;border-top:none;border-right:1px solid #000000;border-left:1px solid #000000;\" valign=\"top\">\r\n\t\t\t<p class=\"MsoBodyText\" style=\"margin-right:10px;\"><span style=\"font-size:11pt;\"><span><span style=\"font-family:Arial, sans-serif;\"><b><span style=\"font-family:Calibri, sans-serif;\">Frequent:</span></b></span></span></span></p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"border-bottom:1px solid #000000;width:558px;padding:0in 7px 0in 7px;border-top:none;border-right:1px solid #000000;border-left:none;\" valign=\"top\">\r\n\t\t\t<p class=\"MsoBodyText\" style=\"margin-right:10px;\"><span style=\"font-size:11pt;\"><span><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-family:Calibri, sans-serif;\">Activity is a customary part of the essential functions of the job 1/3 – 2/3 of the time.</span></span></span></span></p>\r\n\t\t\t</td>\r\n\t\t</tr>\r\n\t\t<tr>\r\n\t\t\t<td style=\"border-bottom:1px solid #000000;width:144px;padding:0in 7px 0in 7px;border-top:none;border-right:1px solid #000000;border-left:1px solid #000000;\" valign=\"top\">\r\n\t\t\t<p class=\"MsoBodyText\" style=\"margin-right:10px;\"><span style=\"font-size:11pt;\"><span><span style=\"font-family:Arial, sans-serif;\"><b><span style=\"font-family:Calibri, sans-serif;\">Constant:</span></b></span></span></span></p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"border-bottom:1px solid #000000;width:558px;padding:0in 7px 0in 7px;border-top:none;border-right:1px solid #000000;border-left:none;\" valign=\"top\">\r\n\t\t\t<p class=\"MsoBodyText\" style=\"margin-right:10px;\"><span style=\"font-size:11pt;\"><span><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-family:Calibri, sans-serif;\">Activity is continually occurring and required to perform the essential functions of the job 2/3 of the time or more.</span></span></span></span></p>\r\n\t\t\t</td>\r\n\t\t</tr>\r\n\t</tbody>\r\n</table>\r\n",
"jobCategory": "",
"salaryRange": "$130,000.00 - $145,000.00 Salary/year",
"socialMedia": {
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"text": "Citizen%2520Advocates%252C%2520Inc.%2520Job%2520Opportunity%2520Senior%2520Director%2520Of%2520Behavioral%2520Health"
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"subject": "Citizen%20Advocates%2C%20Inc.%20Job%20Opportunity%20Senior%20Director%20Of%20Behavioral%20Health",
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"googleJobJson": "{\"@context\":\"https://schema.org/\",\"@type\":\"JobPosting\",\"title\":\"Senior Director of Behavioral Health\",\"identifier\":\"J10086204379\",\"url\":\"https://www.paycomonline.net/v4/ats/web.php/portal/EE3881533517C8BF5D0E8D83D43B9A12/jobs/204379\",\"image\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=EE3881533517C8BF5D0E8D83D43B9A12\",\"baseSalary\":{\"@type\":\"MonetaryAmount\",\"currency\":\"USD\",\"value\":{\"@type\":\"QuantitativeValue\",\"minValue\":130000,\"maxValue\":145000,\"unitText\":\"\"}},\"datePosted\":\"2026-04-03\",\"description\":\"Job DetailsJob Location: Creighton Road - Malone, NY 12953Position Type: Full TimeSalary Range: $130,000.00 - $145,000.00 Salary/yearSummary/Objective:\\r\\n\\r\\nReporting directly to the Network Associate Vice President of Behavioral Health, the Senior Director of Operations (SD-BH) is an organizational leader responsible for the oversight of all current and future clinical operations at Citizen Advocates. The leader oversees day-to-day operations, builds strategies and influences the executive team to achieve business objectives for Behavioral Health. The SD-BH will collaborate with nursing, Customer Experience and Community Operations leadership to drive business initiatives forward.\\r\\n\\r\\n \\r\\n\\r\\nThe SD-BH is a people-oriented thought leader who spends up to fifty (50) percent of their time on strategy and collaboration. Though important, the SD-BH’s technical skills are outweighed by a familiarity with industry trends, the ability to manage and inspire direct reports, and the ability to build consensus through articulate and visual communication styles. The SD-BH must have exceptional people skills and live by our cultural beliefs, demonstrating poise and positivity through all interactions.\\r\\n\\r\\n \\r\\n\\r\\nAs a key member of the senior leadership team, the SD-BH has programmatic oversight of profitability, staffing, morale, certification, program development, budgeting, community networking, strategic initiatives, and special projects for all clinical operations. The SD-BH will drive the development and execution of short- and long-term business plans and strategic goals for clinical operations.\\r\\n\\r\\nEssential Functions (Job Duties):\\r\\n\\r\\n\\r\\n\\tCollaborates with other Senior Directors and leadership to ensure high quality, profitable operations for the organization.\\r\\n\\tManages and oversee the departments responsible for the provision of all clinical services at Citizen Advocates.\\r\\n\\tCreates and drives accountability for expectations, project plans and deliverables for clinical operations, completing performance appraisals and development plans for the team.\\r\\n\\tActs as a trusted advisor to the Network Associate Vice President of Behavioral Health in our overall strategic plan within clinical operations with a devoted focus on efficiency, integrity, profitability, and high quality care.\\r\\n\\tAble to create compelling business plans, stunning PowerPoint presentations, and credible budgets using excel and other platforms.\\r\\n\\tApproves, coordinates and controls all projects related to growth, both programmatically and geographically, within clinical operations.\\r\\n\\tEnsures the successful execution of strategic initiatives related to clinical operations completion short- and long- term strategic plans for each department.\\r\\n\\tHighly skilled in effectively executing major capital projects, on time and on budget to facilitate programmatic and geographic expansion.\\r\\n\\tProvides advice on evaluation and selection of grant initiatives, crafting a grant strategy for clinical operations that ensures sustainability.\\r\\n\\tCultivates a culture within clinical operations that ensures adequate staffing while maintaining fiscal viability of all programmatic offerings.\\r\\n\\tEvaluates current and future initiatives based three components – meeting our mission and vision, ability to be best in class, and driving our economic engine.\\r\\n\\tDevelops and monitors the approved annual operating budget for clinical operations.\\r\\n\\tMaintains strong relationships with key stakeholders at the state and federal levels as well as partnerships with colleagues in the industry.\\r\\n\\tEvaluates alternatives, performs appropriate cost benefit analysis, and recommends solutions that maximize effectiveness and minimize costs commensurate with acceptable risks to ensure the provision of profitable programs.\\r\\n\\tEnsures that all clinical programs are operating according to internal standards, external accrediting agency standards, regulatory agencies, and legal requirements, being a subject matter expert in key regulations.\\r\\n\\tEnsures the gathering and distribution of pertinent information required by management to make decisions in a timely, accurate and cost-effective manner.\\r\\n\\tAnalyzes and has a firm understanding of data analytics and financial reports and acts on significant trends affecting overall performance of the department - presents analytics and recommendations to the executive leadership team when directed to do so.\\r\\n\\tEstablishes and meets targeted goals and development growth plans for self and staff; monitors employee performance and conducts effective performance evaluations.\\r\\n\\r\\n\\r\\nSupervisory Responsibilities:\\r\\n\\r\\nYes\\r\\n\\r\\nCompetencies:\\r\\n\\r\\n\\r\\n\\tStrong people skills with a laser focus on coaching and development of the leadership team.\\r\\n\\tAbility to promote a team atmosphere of trust and professionalism, promoting the organization’s Cultural Beliefs.\\r\\n\\tProven track record of demonstrating servant leadership with a strong focus on quality customer service\\r\\n\\tAbility to cultivate meaningful, positive relationships and partnerships and skilled in relating to and communicating with both internal and external parties\\r\\n\\tDemonstrates resiliency and ownership over work results, taking personal initiative displaying courtesy and respect, producing work with a high attention to detail and accuracy\\r\\n\\tExcellent public speaking and presentation skills are required, both verbal and written\\r\\n\\tHighly proficient in computer software applications\\r\\n\\tDemonstrated experience as a business partner who is motivated to help CA deliver its core mission\\r\\n\\tAbility to analyze, navigate and resolve complex issues with agility to adjust to multiple demands and shifting priorities\\r\\n\\tExperience with OPWDD, OMH, OASAS, and DOH with the ability to enforce regulations\\r\\n\\r\\n\\r\\n \\r\\n\\r\\n \\r\\n\\r\\n \\r\\n\\r\\nPhysical Demands:\\r\\n\\r\\nLifting Requirements:\\r\\n\\r\\n\\r\\n\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tX\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tSedentary\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tLift up to 10 lbs. maximum and occasionally lift and/or carry small items (files, manuals, binders)\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t \\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tLight\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tLift up to 20 lbs. maximum with frequent lift and/or carry objects up to 10 pounds\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t \\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tMedium\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tLift up to 50 lbs. maximum with frequent lift and/or carry objects weighing up to 25 lbs.\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t \\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tHeavy\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tLift 100 lbs. maximum with frequent lift and/or carry objects up to 50 lbs.\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t \\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tVery Heavy\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tLift objects more than 100 lbs. with frequent lift and/or carry objects weighing 50 lbs. or more\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\r\\n\\r\\n\\r\\nPhysical Demands:\\r\\n\\r\\n\\r\\n\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tTask\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t0 – 1/3\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tFrequent\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tConstant\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t \\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tTask\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t0 – 1/3\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tFrequent\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tConstant\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tBending\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tX\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t \\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t \\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t \\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tSeeing\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t \\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t 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\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tReaching\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tX\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t \\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t \\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t \\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tStanding\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tX\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t \\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t \\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tCarrying\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tX\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t \\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t \\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t \\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tWalking\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tX\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t \\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t \\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tPulling\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tX\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t \\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t \\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t \\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tPushing\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tX\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t \\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t \\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\r\\n\\r\\n\\r\\nDefinitions:\\r\\n\\r\\n\\r\\n\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t0 – 1/3 of the time:\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tActivity is needed to perform the essential functions of the job 0-1/3 of the time.\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tFrequent:\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tActivity is a customary part of the essential functions of the job 1/3 – 2/3 of the time.\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tConstant:\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tActivity is continually occurring and required to perform the essential functions of the job 2/3 of the time or more.\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\r\\n\\r\\nQualificationsRequired Education and Experience:\\r\\n\\r\\n\\r\\n\\tA master’s degree in health and human services, social work/mental health, public health or related field is preferred, a bachelor’s degree is required, with 10+ years of healthcare experience, 8+ of which is in a supervisory capacity.\\r\\n\\tExperience with OMH, OASAS, OPWDD, and DOH regulations and programs is required.\\r\\n\\r\\n\\r\\nAdditional Requirements:\\r\\n\\r\\n\\r\\n\\tN/A\\r\\n\\r\\n\\r\\nPosition Type/Expected Hours of Work\\r\\n\\r\\nPlease reference your current offer letter for specific details.\\r\\n\\r\\n\\r\\n\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tHours and schedules may vary depending on Company need and workload. Employees will be given as much advance notice as possible when such changes occur.\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nOther Duties:\\r\\n\\r\\nPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.\\r\\n\\r\\nEmployees are required to maintain training, licenses, and certifications per regulatory and agency requirements.\\r\\n\\r\\nHours and schedules may vary depending on Company need and workload. Employees will be given as much advance notice as possible when such changes occur.\\r\\n\\r\\nEmployment at Citizen Advocates is “at will”. You are free to resign at any time and for any reason sufficient to you, just as Citizen Advocates is free to terminate your employment at any time and for any reason. We do not guarantee continued or permanent employment. \\r\\n\",\"responsibilities\":\"Summary/Objective:\\r\\n\\r\\nReporting directly to the Network Associate Vice President of Behavioral Health, the Senior Director of Operations (SD-BH) is an organizational leader responsible for the oversight of all current and future clinical operations at Citizen Advocates. The leader oversees day-to-day operations, builds strategies and influences the executive team to achieve business objectives for Behavioral Health. The SD-BH will collaborate with nursing, Customer Experience and Community Operations leadership to drive business initiatives forward.\\r\\n\\r\\n \\r\\n\\r\\nThe SD-BH is a people-oriented thought leader who spends up to fifty (50) percent of their time on strategy and collaboration. Though important, the SD-BH’s technical skills are outweighed by a familiarity with industry trends, the ability to manage and inspire direct reports, and the ability to build consensus through articulate and visual communication styles. The SD-BH must have exceptional people skills and live by our cultural beliefs, demonstrating poise and positivity through all interactions.\\r\\n\\r\\n \\r\\n\\r\\nAs a key member of the senior leadership team, the SD-BH has programmatic oversight of profitability, staffing, morale, certification, program development, budgeting, community networking, strategic initiatives, and special projects for all clinical operations. The SD-BH will drive the development and execution of short- and long-term business plans and strategic goals for clinical operations.\\r\\n\\r\\nEssential Functions (Job Duties):\\r\\n\\r\\n\\r\\n\\tCollaborates with other Senior Directors and leadership to ensure high quality, profitable operations for the organization.\\r\\n\\tManages and oversee the departments responsible for the provision of all clinical services at Citizen Advocates.\\r\\n\\tCreates and drives accountability for expectations, project plans and deliverables for clinical operations, completing performance appraisals and development plans for the team.\\r\\n\\tActs as a trusted advisor to the Network Associate Vice President of Behavioral Health in our overall strategic plan within clinical operations with a devoted focus on efficiency, integrity, profitability, and high quality care.\\r\\n\\tAble to create compelling business plans, stunning PowerPoint presentations, and credible budgets using excel and other platforms.\\r\\n\\tApproves, coordinates and controls all projects related to growth, both programmatically and geographically, within clinical operations.\\r\\n\\tEnsures the successful execution of strategic initiatives related to clinical operations completion short- and long- term strategic plans for each department.\\r\\n\\tHighly skilled in effectively executing major capital projects, on time and on budget to facilitate programmatic and geographic expansion.\\r\\n\\tProvides advice on evaluation and selection of grant initiatives, crafting a grant strategy for clinical operations that ensures sustainability.\\r\\n\\tCultivates a culture within clinical operations that ensures adequate staffing while maintaining fiscal viability of all programmatic offerings.\\r\\n\\tEvaluates current and future initiatives based three components – meeting our mission and vision, ability to be best in class, and driving our economic engine.\\r\\n\\tDevelops and monitors the approved annual operating budget for clinical operations.\\r\\n\\tMaintains strong relationships with key stakeholders at the state and federal levels as well as partnerships with colleagues in the industry.\\r\\n\\tEvaluates alternatives, performs appropriate cost benefit analysis, and recommends solutions that maximize effectiveness and minimize costs commensurate with acceptable risks to ensure the provision of profitable programs.\\r\\n\\tEnsures that all clinical programs are operating according to internal standards, external accrediting agency standards, regulatory agencies, and legal requirements, being a subject matter expert in key regulations.\\r\\n\\tEnsures the gathering and distribution of pertinent information required by management to make decisions in a timely, accurate and cost-effective manner.\\r\\n\\tAnalyzes and has a firm understanding of data analytics and financial reports and acts on significant trends affecting overall performance of the department - presents analytics and recommendations to the executive leadership team when directed to do so.\\r\\n\\tEstablishes and meets targeted goals and development growth plans for self and staff; monitors employee performance and conducts effective performance evaluations.\\r\\n\\r\\n\\r\\nSupervisory Responsibilities:\\r\\n\\r\\nYes\\r\\n\\r\\nCompetencies:\\r\\n\\r\\n\\r\\n\\tStrong people skills with a laser focus on coaching and development of the leadership team.\\r\\n\\tAbility to promote a team atmosphere of trust and professionalism, promoting the organization’s Cultural Beliefs.\\r\\n\\tProven track record of demonstrating servant leadership with a strong focus on quality customer service\\r\\n\\tAbility to cultivate meaningful, positive relationships and partnerships and skilled in relating to and communicating with both internal and external parties\\r\\n\\tDemonstrates resiliency and ownership over work results, taking personal initiative displaying courtesy and respect, producing work with a high 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