Program Supervisor (8092)

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    "jobTitle": "Program Supervisor (8092)",
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    "description": "<p>Terros Health is a healthcare organization of caring people, guided by our core values of integrity, compassion and empowerment. We engage people in whole person health through an integrated care delivery system, thus establishing a medical home for our patients.&nbsp; In caring for the whole person, we focus on overall wellness through physical health, mental health and substance use care. ​Terros Health and Lifewell have joined forces to provide&nbsp;<strong>extraordinary care</strong>&nbsp;by&nbsp;<strong>empowered people</strong>&nbsp;through&nbsp;<strong>exceptional outcomes.</strong></p>\r\n\r\n<hr />\r\n<p style=\"text-align: center;\"><strong>HOPE&nbsp; ~&nbsp; HEALTH&nbsp; ~&nbsp; HEALING</strong></p>\r\n\r\n<hr />\r\n<p style=\"text-align: center;\"><u><strong><img alt=\"\" src=\"https://www.paycomonline.net/v4/ats/web.php/portal-customization/logo?clientkey=6499B7A6E591611B9E0D8EA2196FA1CC\" style=\"width: 600px; height: 117px;\" /></strong></u></p>\r\n\r\n<hr />\r\n<p><strong>Under supervision of Program leadership, the Program Supervisor plans, organizes, and directs the activities of the assigned Terros Health - Community Living Program/Flexcare Program location in providing clinical therapeutic services to an adult population composed of substance-using, SMI, dual-diagnosed and/or referred persons.&nbsp;The Program Supervisor is responsible for the overall performance of the assigned location and employees, to include performance management, training, scheduling/coverage, crisis management, client screenings/assessments and required documentation.</strong></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p style=\"text-align: center;\"><strong>Full-Time Employed: 40 hours/week</strong></p>\r\n\r\n<p style=\"text-align: center;\"><strong>M-F 8:30a - 5:30p</strong></p>\r\n\r\n<p style=\"text-align: center;\"><strong>Location:&nbsp;</strong>8th St and Indian School, Phoenix, AZ 85014</p>\r\n\r\n<p style=\"text-align: center;\"><strong>Additional Language Differential Pay Available</strong></p>\r\n\r\n<p style=\"text-align: center;\"><strong>Full Benefits Package, including 401K</strong></p>\r\n\r\n<p style=\"text-align: center;\"><strong>Generous PTO/Sick Time (4+ weeks in year 1)</strong></p>\r\n\r\n<p style=\"text-align: center;\">&nbsp;</p>\r\n\r\n<p style=\"text-align: center;\">&nbsp;</p>\r\n\r\n<p style=\"text-align: center;\">&nbsp;</p>\r\n\r\n<p><strong>Duties Include:</strong></p>\r\n\r\n<ul>\r\n\t<li>Directs program functions; implements standards, policies, and procedures governing the performance of the program</li>\r\n\t<li>Revises services according to demonstrated client need and the program&rsquo;s contractual requirements</li>\r\n\t<li>Develops and implements site-specific plans that support Terros Health&#39;s strategic plan</li>\r\n\t<li>Develops program goals and objectives</li>\r\n\t<li>Defines and recommends objectives at site and issues specific objectives to direct reports</li>\r\n\t<li>Refers to the Program Manager or Director on matters requiring clarification, interpretation, or exception to policy or budget, develops and implements plans for program staffing patterns and facilities</li>\r\n\t<li>Coordinates communication and collaborates with other components of the organization and outside agencies involved with the program</li>\r\n\t<li>Seeks mutual agreement on problems involving coordination</li>\r\n\t<li>Consults with all segments of management responsible for policy or action</li>\r\n\t<li>Keeps supervisor and employees informed as to program plans and progress</li>\r\n\t<li>Fosters strong community relations and maintains productive working relationships with neighbors, landlords, area professionals, and organizations to coordinate client services</li>\r\n\t<li>Collects and maintains quality improvement data and program performance measurements</li>\r\n\t<li>Generates and maintains medical, organization, and program records including conducting&nbsp;preliminary and followup audits</li>\r\n\t<li>Requests and receives information, and updates information/forms according to established formats and timelines</li>\r\n\t<li>Selects and maintains qualified employees in all assigned program positions</li>\r\n\t<li>Provides orientation and on-the-job training for direct reports</li>\r\n\t<li>Ensures that the duties, responsibilities, authority, accountability, and performance standards of all direct reports are defined and understood</li>\r\n\t<li>Identifies training needs, initiates development of direct reports, proactively manages performance and conducts performance reviews as required</li>\r\n</ul>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><strong>Benefits &amp; Wellness:</strong></p>\r\n\r\n<ul>\r\n\t<li>Multiple medical plans - including a no premium plan for employees and their families</li>\r\n\t<li>Multiple dental plans - including orthodontia</li>\r\n\t<li>Financial well-being - 401(k) with a company match, interest free medical line of credit, financial education, planning, and support</li>\r\n\t<li>4 Weeks of paid time off in the first year</li>\r\n\t<li>Wellness program</li>\r\n\t<li>Pet Insurance</li>\r\n\t<li>Group life and disability insurance</li>\r\n\t<li>Employee Assistance Program for the Whole Family</li>\r\n\t<li>Personal and family mental and physical health access</li>\r\n\t<li>Professional growth &amp; development - including scholarships, clinical supervision, and CEUs</li>\r\n\t<li>Tuition discounts with GCU and The University of Phoenix</li>\r\n\t<li>Working Advantage - Employee perks and discounts\r\n\t<ul>\r\n\t\t<li>Gym memberships</li>\r\n\t\t<li>Car rentals</li>\r\n\t\t<li>Flights, hotels, movies and more</li>\r\n\t</ul>\r\n\t</li>\r\n\t<li>Additional language pay differential</li>\r\n</ul>\r\n\r\n<p>A bachelor&rsquo;s degree in the behavioral health field and a combination of education and full-time relevant experience in a behavioral health setting totaling two years; OR&nbsp;<br />\r\nA non-behavioral health field bachelor&rsquo;s degree and a combination of coursework in a field related to behavioral health and full-time relevant experience in a behavioral health setting totaling four years; OR<br />\r\nA high school diploma/GED and a combination of post-high school education in a field related to behavioral health and full-time relevant experience in a behavioral health setting totaling six years.<br />\r\nOne year of supervisory experience, in a behavioral health setting preferred.<br />\r\nMust have a valid Arizona Fingerprint Clearance card (Level 1) or apply for an Arizona Fingerprint Clearance card within 7 working days of employment.<br />\r\nValid AZ Driver License.&nbsp;Must have valid Arizona driver&rsquo;s license, be 21 years of age with minimum 4 years driving experience, and meet requirements of Terros Health&rsquo;s driving policy<br />\r\nMinimum 1 year recovery from drugs and/or alcohol.<br />\r\nMinimum typing speed of 25 wpm.<br />\r\nMust pass background check, TB test and other pre-employment screening.</p>\r\n\r\n<p>&nbsp;</p>\r\n",
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We engage people in whole person health through an integrated care delivery system, thus establishing a medical home for our patients.&nbsp; In caring for the whole person, we focus on overall wellness through physical health, mental health and substance use care. ​Terros Health and Lifewell have joined forces to provide&nbsp;extraordinary care&nbsp;by&nbsp;empowered people&nbsp;through&nbsp;exceptional outcomes.\\r\\n\\r\\n\\r\\nHOPE&nbsp; ~&nbsp; HEALTH&nbsp; ~&nbsp; HEALING\\r\\n\\r\\n\\r\\n\\r\\n\\r\\n\\r\\nUnder supervision of Program leadership, the Program Supervisor plans, organizes, and directs the activities of the assigned Terros Health - Community Living Program/Flexcare Program location in providing clinical therapeutic services to an adult population composed of substance-using, SMI, dual-diagnosed and/or referred persons.&nbsp;The Program Supervisor is responsible for the overall performance of the assigned location and employees, to include performance management, training, scheduling/coverage, crisis management, client screenings/assessments and required documentation.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nFull-Time Employed: 40 hours/week\\r\\n\\r\\nM-F 8:30a - 5:30p\\r\\n\\r\\nLocation:&nbsp;8th St and Indian School, Phoenix, AZ 85014\\r\\n\\r\\nAdditional Language Differential Pay Available\\r\\n\\r\\nFull Benefits Package, including 401K\\r\\n\\r\\nGenerous PTO/Sick Time (4+ weeks in year 1)\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nDuties Include:\\r\\n\\r\\n\\r\\n\\tDirects program functions; implements standards, policies, and procedures governing the performance of the program\\r\\n\\tRevises services according to demonstrated client need and the program&rsquo;s contractual requirements\\r\\n\\tDevelops and implements site-specific plans that support Terros Health&#39;s strategic plan\\r\\n\\tDevelops program goals and objectives\\r\\n\\tDefines and recommends objectives at site and issues specific objectives to direct reports\\r\\n\\tRefers to the Program Manager or Director on matters requiring clarification, interpretation, or exception to policy or budget, develops and implements plans for program staffing patterns and facilities\\r\\n\\tCoordinates communication and collaborates with other components of the organization and outside agencies involved with the program\\r\\n\\tSeeks mutual agreement on problems involving coordination\\r\\n\\tConsults with all segments of management responsible for policy or action\\r\\n\\tKeeps supervisor and employees informed as to program plans and progress\\r\\n\\tFosters strong community relations and maintains productive working relationships with neighbors, landlords, area professionals, and organizations to coordinate client services\\r\\n\\tCollects and maintains quality improvement data and program performance measurements\\r\\n\\tGenerates and maintains medical, organization, and program records including conducting&nbsp;preliminary and followup audits\\r\\n\\tRequests and receives information, and updates information/forms according to established formats and timelines\\r\\n\\tSelects and maintains qualified employees in all assigned program positions\\r\\n\\tProvides orientation and on-the-job training for direct reports\\r\\n\\tEnsures that the duties, responsibilities, authority, accountability, and performance standards of all direct reports are defined and understood\\r\\n\\tIdentifies training needs, initiates development of direct reports, proactively manages performance and conducts performance reviews as required\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nBenefits &amp; 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OR&nbsp;\\r\\nA non-behavioral health field bachelor&rsquo;s degree and a combination of coursework in a field related to behavioral health and full-time relevant experience in a behavioral health setting totaling four years; OR\\r\\nA high school diploma/GED and a combination of post-high school education in a field related to behavioral health and full-time relevant experience in a behavioral health setting totaling six years.\\r\\nOne year of supervisory experience, in a behavioral health setting preferred.\\r\\nMust have a valid Arizona Fingerprint Clearance card (Level 1) or apply for an Arizona Fingerprint Clearance card within 7 working days of employment.\\r\\nValid AZ Driver License.&nbsp;Must have valid Arizona driver&rsquo;s license, be 21 years of age with minimum 4 years driving experience, and meet requirements of Terros Health&rsquo;s driving policy\\r\\nMinimum 1 year recovery from drugs and/or alcohol.\\r\\nMinimum typing speed of 25 wpm.\\r\\nMust pass background check, TB test and other pre-employment screening.\\r\\n\\r\\n&nbsp;\\r\\nQualifications\\r\\n\\tEducation/Experience:\\r\\n\\t\\r\\n\\t\\tHigh School Diploma or GED, as well as a combination of post-high school education in a field related to behavioral health and full-time relevant experience in a behavioral health setting totaling six (6) years, OR\\r\\n\\t\\tAn associate&rsquo;s degree in the behavioral health field and a combination of education and full-time relevant experience in a behavioral health setting totaling four (4) years, OR\\r\\n\\t\\tA bachelor&rsquo;s degree in the behavioral health field and a combination of education and full-time relevant experience in a behavioral health setting totaling two (2) year, OR\\r\\n\\t\\tA master&rsquo;s degree in the behavioral health field.\\r\\n\\t\\r\\n\\t\\r\\n\\tA minimum of 1 year supervisor experience, preferred.\\r\\n\\tCustomer service skills, excellent oral and written communication skills.\\r\\n\\tAbility to utilize critical thinking skills and work independently, with flexibility, and within prescribed deadlines.\\r\\n\\tProficiency with computer-based systems including electronic health records, Microsoft Outlook, and other Microsoft Office products.\\r\\n\\tMust have a valid Arizona driver&rsquo;s license, be 21 years of age with a minimum of 4 years driving experience, and meet requirements of Terros Health&rsquo;s driving policy\\r\\n\\tMust have a valid Arizona Level One Fingerprint Clearance Card or apply for an Arizona Level One Fingerprint Clearance Card within 7 working days of assuming role.\\r\\n\\tMust pass background check, TB test and other pre-employment screening.\\r\\n\\tMust pass a typing assessment with a speed of at least 25 wpm.\\r\\n\\r\\n\",\"responsibilities\":\"Terros Health is a healthcare organization of caring people, guided by our core values of integrity, compassion and empowerment. We engage people in whole person health through an integrated care delivery system, thus establishing a medical home for our patients.&nbsp; In caring for the whole person, we focus on overall wellness through physical health, mental health and substance use care. ​Terros Health and Lifewell have joined forces to provide&nbsp;extraordinary care&nbsp;by&nbsp;empowered people&nbsp;through&nbsp;exceptional outcomes.\\r\\n\\r\\n\\r\\nHOPE&nbsp; ~&nbsp; HEALTH&nbsp; ~&nbsp; HEALING\\r\\n\\r\\n\\r\\n\\r\\n\\r\\n\\r\\nUnder supervision of Program leadership, the Program Supervisor plans, organizes, and directs the activities of the assigned Terros Health - Community Living Program/Flexcare Program location in providing clinical therapeutic services to an adult population composed of substance-using, SMI, dual-diagnosed and/or referred persons.&nbsp;The Program Supervisor is responsible for the overall performance of the assigned location and employees, to include performance management, training, scheduling/coverage, crisis management, client screenings/assessments and required documentation.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nFull-Time Employed: 40 hours/week\\r\\n\\r\\nM-F 8:30a - 5:30p\\r\\n\\r\\nLocation:&nbsp;8th St and Indian School, Phoenix, AZ 85014\\r\\n\\r\\nAdditional Language Differential Pay Available\\r\\n\\r\\nFull Benefits Package, including 401K\\r\\n\\r\\nGenerous PTO/Sick Time (4+ weeks in year 1)\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nDuties Include:\\r\\n\\r\\n\\r\\n\\tDirects program functions; implements standards, policies, and procedures governing the performance of the program\\r\\n\\tRevises services according to demonstrated client need and the program&rsquo;s contractual requirements\\r\\n\\tDevelops and implements site-specific plans that support Terros Health&#39;s strategic plan\\r\\n\\tDevelops program goals and objectives\\r\\n\\tDefines and recommends objectives at site and issues specific objectives to direct reports\\r\\n\\tRefers to the Program Manager or Director on matters requiring clarification, interpretation, or exception to policy or budget, develops and implements plans for program staffing patterns and facilities\\r\\n\\tCoordinates communication and collaborates with other components of the organization and outside agencies involved with the program\\r\\n\\tSeeks mutual agreement on problems involving coordination\\r\\n\\tConsults with all segments of management responsible for policy or action\\r\\n\\tKeeps supervisor and employees informed as to program plans and progress\\r\\n\\tFosters strong community relations and maintains productive working relationships with neighbors, landlords, area professionals, and organizations to coordinate client services\\r\\n\\tCollects and maintains quality improvement data and program performance measurements\\r\\n\\tGenerates and maintains medical, organization, and program records including conducting&nbsp;preliminary and followup audits\\r\\n\\tRequests and receives information, and updates information/forms according to established formats and timelines\\r\\n\\tSelects and maintains qualified employees in all assigned program positions\\r\\n\\tProvides orientation and on-the-job training for direct reports\\r\\n\\tEnsures that the duties, responsibilities, authority, accountability, and performance standards of all direct reports are defined and understood\\r\\n\\tIdentifies training needs, initiates development of direct reports, proactively manages performance and conducts performance reviews as required\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nBenefits &amp; Wellness:\\r\\n\\r\\n\\r\\n\\tMultiple medical plans - including a no premium plan for employees and their families\\r\\n\\tMultiple dental plans - including orthodontia\\r\\n\\tFinancial well-being - 401(k) with a company match, interest free medical line of credit, financial education, planning, and support\\r\\n\\t4 Weeks of paid time off in the first year\\r\\n\\tWellness program\\r\\n\\tPet Insurance\\r\\n\\tGroup life and disability insurance\\r\\n\\tEmployee Assistance Program for the Whole Family\\r\\n\\tPersonal and family mental and physical health access\\r\\n\\tProfessional growth &amp; development - including scholarships, clinical supervision, and CEUs\\r\\n\\tTuition discounts with GCU and The University of Phoenix\\r\\n\\tWorking Advantage - Employee perks and discounts\\r\\n\\t\\r\\n\\t\\tGym memberships\\r\\n\\t\\tCar rentals\\r\\n\\t\\tFlights, hotels, movies and more\\r\\n\\t\\r\\n\\t\\r\\n\\tAdditional language pay differential\\r\\n\\r\\n\\r\\nA bachelor&rsquo;s degree in the behavioral health field and a combination of education and full-time relevant experience in a behavioral health setting totaling two years; OR&nbsp;\\r\\nA non-behavioral health field bachelor&rsquo;s degree and a combination of coursework in a field related to behavioral health and full-time relevant experience in a behavioral health setting totaling four years; OR\\r\\nA high school diploma/GED and a combination of post-high school education in a field related to behavioral health and full-time relevant experience in a behavioral health setting totaling six years.\\r\\nOne year of supervisory experience, in a behavioral health setting preferred.\\r\\nMust have a valid Arizona Fingerprint Clearance card (Level 1) or apply for an Arizona Fingerprint Clearance card within 7 working days of employment.\\r\\nValid AZ Driver License.&nbsp;Must have valid Arizona driver&rsquo;s license, be 21 years of age with minimum 4 years driving experience, and meet requirements of Terros Health&rsquo;s driving policy\\r\\nMinimum 1 year recovery from drugs and/or alcohol.\\r\\nMinimum typing speed of 25 wpm.\\r\\nMust pass background check, TB test and other pre-employment screening.\\r\\n\\r\\n&nbsp;\\r\\n\",\"employmentType\":\"FULL_TIME\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Terros 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OR\\r\\n\\t\\tA master&rsquo;s degree in the behavioral health field.\\r\\n\\t\\r\\n\\t\\r\\n\\tA minimum of 1 year supervisor experience, preferred.\\r\\n\\tCustomer service skills, excellent oral and written communication skills.\\r\\n\\tAbility to utilize critical thinking skills and work independently, with flexibility, and within prescribed deadlines.\\r\\n\\tProficiency with computer-based systems including electronic health records, Microsoft Outlook, and other Microsoft Office products.\\r\\n\\tMust have a valid Arizona driver&rsquo;s license, be 21 years of age with a minimum of 4 years driving experience, and meet requirements of Terros Health&rsquo;s driving policy\\r\\n\\tMust have a valid Arizona Level One Fingerprint Clearance Card or apply for an Arizona Level One Fingerprint Clearance Card within 7 working days of assuming role.\\r\\n\\tMust pass background check, TB test and other pre-employment screening.\\r\\n\\tMust pass a typing assessment with a speed of at least 25 wpm.\\r\\n\\r\\n\",\"experienceRequirements\":\"\\r\\n\\tEducation/Experience:\\r\\n\\t\\r\\n\\t\\tHigh School Diploma or GED, as well as a combination of post-high school education in a field related to behavioral health and full-time relevant experience in a behavioral health setting totaling six (6) years, OR\\r\\n\\t\\tAn associate&rsquo;s degree in the behavioral health field and a combination of education and full-time relevant experience in a behavioral health setting totaling four (4) years, OR\\r\\n\\t\\tA bachelor&rsquo;s degree in the behavioral health field and a combination of education and full-time relevant experience in a behavioral health setting totaling two (2) year, OR\\r\\n\\t\\tA master&rsquo;s degree in the behavioral health field.\\r\\n\\t\\r\\n\\t\\r\\n\\tA minimum of 1 year supervisor experience, preferred.\\r\\n\\tCustomer service skills, excellent oral and written communication skills.\\r\\n\\tAbility to utilize critical thinking skills and work independently, with flexibility, and within prescribed deadlines.\\r\\n\\tProficiency with computer-based systems including electronic health records, Microsoft Outlook, and other Microsoft Office products.\\r\\n\\tMust have a valid Arizona driver&rsquo;s license, be 21 years of age with a minimum of 4 years driving experience, and meet requirements of Terros Health&rsquo;s driving policy\\r\\n\\tMust have a valid Arizona Level One Fingerprint Clearance Card or apply for an Arizona Level One Fingerprint Clearance Card within 7 working days of assuming role.\\r\\n\\tMust pass background check, TB test and other pre-employment screening.\\r\\n\\tMust pass a typing assessment with a speed of at least 25 wpm.\\r\\n\\r\\n\",\"industry\":\"Behavioral Health/Social Work \",\"validThrough\":\"-0001-11-30\",\"workHours\":\"Day Shift\",\"educationRequirements\":\"High School Diploma/GED\"}",
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