Service Admin / Advisor - Cummins

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    "location": {
      "city": "Cummins",
      "state": "South Australia",
      "postalCode": "5631",
      "addressCountry": "Australia"
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    "datePosted": "2026-03-23",
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    "description": "<p><span style=\"font-family: arial, helvetica, sans-serif\"><span style=\"font-weight: bold\">WSB Distributors</span> has an opportunity for <span style=\"font-weight: bold\">Service Admin / Advisor </span>to join our <span style=\"font-weight: bold\">Cummins Ag branch</span>. You will be joining our team and be part of the growing success of a third generation, family-owned, company.</span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif\">We are dedicated to supporting our people, rewarding successes and helping individuals grow.</span></p>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif\"><span style=\"font-weight: bold\">The </span>successful applicant will be motivated and understand the importance of being trusted to liaise with customers and work autonomously within the scope of the role under the management of the service manager.</span></p>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif\"><span style=\"font-weight: bold\">We</span> are looking for those who are willing to put in a good day's work and look after our customers. This role is integral to the daily operations of the business and WSB will provide support and time for training to get you up to speed.</span></p>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-weight: bold\">Duties &amp; Responsibilities:</span></p>\n<p><br></p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Manage service calls and enquiries promptly and courteously.</span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Booking vehicle services.</span><br></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Process repair orders and warranty claims accurately and efficiently.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Prepare and invoice service work and all other paperwork that goes with a smooth-running operation.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Prepare and supply accurate reports as required.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Processing of technician timesheets.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Complete monthly processing requirements.</span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Any other duties as directed</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif\">Your high work ethic &amp; strong customer service skills will ensure customers receive up to date information on all services we offer. The incumbent needs to be self motivated, forward thinking, have a strong sense of customer service &amp; adapt easily to multiple brands for all seasons. You will need to think on your feet during peak seasonal trade and handle busy workloads without fuss.</span><br></p>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-weight: bold\">Skills and Experience:</span></p>\n<p><br></p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">A good mechanical aptitude will be beneficial but not essential</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Previous Service Administration experience an advantage</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Excellent attention to detail</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Strong interpersonal, communication and time management skills</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Positive can-do attitude</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Computer Literacy</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif\"><span style=\"font-weight: bold\">Aside</span> from your qualifications you will possess the ability to establish strong connections with our existing customers and embrace this exciting opportunity to build on what WSB already offers in service. You will have loads of energy, drive, and autonomy, with a can-do attitude.  You will go the distance to deliver excellence to internal and external customers.</span></p>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif\"><span style=\"font-weight: bold\">WSB</span> encourages all employees to share their experience and knowledge and be willing to take on new tasks and challenges to provide the high level of customer service our clients have come to expect.</span><br></p>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif\"><em><span style=\"font-weight: bold\">Interested?</span></em></span><br><span style=\"font-family: arial, helvetica, sans-serif\">Submit your resume and covering letter &amp; further your career with WSB today!</span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif\"><a href=\"mailto:[email protected]\" target=\"_blank\" rel=\"noopener noreferrer\">[email protected]</a></span></p>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif\"><em><span style=\"font-weight: bold\">WSB is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.</span></em></span></p>",
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