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Universal Banker

0EE7B6E1E46585378C72870C849C0DD1 · Bolivar Main - Bolivar, MO 65613; 340 S Springfield Ave, Bolivar, MO, 65613, USA · Active · Paycom ATS

Job facts

Field	Value
Company	0EE7B6E1E46585378C72870C849C0DD1
Title	Universal Banker
Normalized title	-
Department / team	Banking
Location	Bolivar, MO, United States
Work model	-
Employment type	Full Time
Salary	-
Status	active
ATS provider	Paycom ATS
Posted / first seen	2026-05-18 / 2026-05-31
Changed / last seen	2026-05-31 / 2026-06-06

Related slices

Page	What it contains	Open
Company jobs	Active postings from 0EE7B6E1E46585378C72870C849C0DD1.	Open
Company breakdowns	Role, location, ATS, and work model facets for this company.	Open
ATS provider jobs	Active postings observed through Paycom ATS.	Open
Provider filtered search	The same provider as a filtered job collection.	Open
City jobs	Active postings in Bolivar.	Open
Department jobs	Active postings in Banking.	Open
Lifecycle events	Open, update, close, and reopen events for this posting.	Open
Original posting	Canonical source or apply URL captured from the ATS.	Open

Linked records

Company	0EE7B6E1E46585378C72870C849C0DD1
Source	353a4e80-3035-4a96-947c-174dee66195b
ATS provider	Paycom ATS

Description

Description At OakStar, strong relationships are at the heart of everything we do—including how we work together. Since 2005, we’ve grown from a single location in Springfield, Missouri, into a trusted, multi-state financial institution serving communities across Missouri, Kansas, and Colorado. As an SBA Preferred Lender and a recognized leader in small business banking, our work supports local economies and meaningful growth—giving our team members the opportunity to make real, visible impact through their roles. Working at OakStar means joining a fast-paced, collaborative, and supportive team guided by our SERVE values—stewardship, empathy, responsiveness, vision, and empowerment. We’re committed to service excellence, giving back to our communities, and fostering a workplace where team members are supported. Comprehensive benefits include health, dental, vision, life, and disability insurances, as well as 401(k), 401(k) match, paid time off, and paid holidays. Summary The Universal Banker is a versatile banking professional responsible for providing a wide range of services to customers, including opening accounts, account management, processing teller transactions, and cross-selling bank products. This role combines the responsibilities of both a Teller and a Banker, offering an opportunity to develop relationships with customers while addressing their full range of banking needs. The Universal Banker is a key point of contact for customers, ensuring high-quality service and efficient banking operations. Essential Duties • Greet and assist customers in a friendly and professional manner, creating a positive banking experience. • Build and maintain strong relationships with customers by understanding their financial needs and providing personalized banking solutions. • Resolve customer inquiries, concerns, and account issues efficiently, ensuring customer satisfaction. • Assist customers with opening new accounts, including checking, savings, certificates of deposit (CDs), Individual Retirement Accounts (IRAs), and other types ensuring compliance with bank policies and regulatory requirements. • Guide customers through account options and services, helping them select the best products to meet their needs. • Support customers in managing and maintaining their accounts, such as updating personal information, issuing debit cards, assisting with account closures, and providing notary services. • Perform routine teller functions, including processing deposits, withdrawals, money transfers, and other transactions with accuracy and attention to detail. Handle cash and negotiable instruments, ensuring that all transactions are processed securely and efficiently. • Balance your cash drawer at the end of each day, ensuring that all transactions are accurately recorded. • Promote and cross-sell bank products and services, such as credit cards. Identify customers’ financial needs and refer them to the appropriate department for additional loan products or financial services. • Maintain knowledge of current banking products and services to effectively inform customers and offer tailored solutions. • Adhere to all security procedures to prevent fraud and protect customer information. • Address and resolve customer complaints or concerns promptly and professionally, ensuring customer satisfaction. Escalate complex issues to the Retail Manager or other management as necessary. • Collaborate with branch team members to meet branch goals and contribute to a positive environment. • Assist in branch operations as needed, including supporting branch openings/closings, maintaining the branch’s appearance, and serving as a resource for tellers by providing guidance, support, and training. • Support and assist with retail training efforts of newly hired retail team members. Secondary Duties The Universal Banker performs duties specific to the position and other functions as assigned. Responsibilities • Ensure compliance with all bank policies and procedures, as well as all applicable state and federal banking regulations. • Treat people with respect, keep commitments, inspire the trust of others, work ethically and with integrity, uphold the bank’s values, and accept responsibility for one’s own actions. • Demonstrate knowledge of and adherence to EEO policy, show respect and sensitivity for cultural differences, educate others on the value of diversity, promote a working environment free of harassment of any type, and value a diverse workforce. • Follow policies and procedures, complete tasks accurately and on time, support the bank’s goals and values, and benefit the bank through outside activities. • Perform the position safely, without endangering the health or safety of yourself or others, and report potentially unsafe conditions to management. Comply with occupational safety and health standards and all rules, regulations, and orders issued pursuant to the OSHA Act of 1970 that are applicable to one’s position at the bank. • Possess and maintain a current driver's license and a vehicle with appropriate insurance coverage. Both are required to drive while performing assigned duties and responsibilities. • Possess and maintain adequate skills in computer operation, including email, word processing, spreadsheet, and specialty software programs. • Possess and maintain adequate typing skills to meet the needs of the position. • Possess and maintain adequate math skills to meet the needs of the position. This may include the ability to count currency and coin, calculate interest, balance accounts, add, subtract, multiply, and locate routine mathematical errors. • Practice effective and efficient organizational and time management skills. • Be able to work with general supervision while performing duties. • Use effective oral, written, and interpersonal communication skills. This includes the ability to apply common sense when carrying out instructions, interpreting documents, understanding procedures, writing reports and correspondence, and speaking clearly to customers and employees. • Be able to deal with routine problems involving multiple facets and variables in standardized situations. Supervisory Responsibility The Universal Banker is not responsible for the supervision of any employee(s). Environment, Mental, & Physical Demands The environment for this position is primarily a non-confined office-type setting in which employees are free to move about at will. This environment may include some minor annoyances, such as noise, odors, drafts, temperatures, etc. Physical demands include writing, typing, speaking, listening, lifting (up to 25 pounds), driving, carrying, seeing (such as close, color and peripheral vision, depth perception, and adjusted focus), sitting, walking, standing, squatting, kneeling, and reaching. Mental demands include analytical reasoning, reading and understanding documents or instruments, performing detailed work, following directions, problem solving, providing effective customer or employee communication, performing accurate math calculations, understanding language, engaging in effective verbal and written communication, enduring stress, conducting multiple concurrent tasks, and withstanding constant interruptions. Physical and mental demands also include correct usage of the following equipment: telephones, cellular phones, copy and fax machines, adding machines or calculators, encoders, money counters, credit card terminals, postage machines, cash recyclers, vaults, computers, and related printers. Work environment characteristics, physical demands, and mental demands are representative of those an employee encounters while performing the essential functions of this job and represent the knowledge, skill, and/or ability required to perform the job in a satisfactory manner. Individual abilities may result in some deviation from these guidelines. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Qualifications These qualifications are general guidelines normally considered essential to the satisfactory performance of this position. The specifications listed below are representative of the knowledge, skill, and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviations from these qualifications. • High school diploma or equivalent certification. • 2+ years of experience in customer service, sales, or banking (preferred). • Experience in cash handling and basic financial services. • Strong knowledge of banking terminology, products, services, and regulatory requirements. • Strong attention to detail with intermediate mathematical skills. • Proven ability to build and maintain customer relationships. • Excellent communication and interpersonal skills, with the ability to engage customers and work well within a team. • Intermediate knowledge of state and federal banking compliance regulations and banking operational policies. • Ability to sit or stand for extended periods of time. • Ability to identify customer needs and cross-sell bank products effectively. • Must hold a current Notary Public commission or the ability to obtain it within 60 days. • Strong attention to detail, organizational skills, and problem-solving abilities. • Ability to handle sensitive customer information with discretion and confidentiality. • Proficient computer skills, including proficiency in the Microsoft Office Suite and banking software. • Ability to work overtime to assist customers or to meet deadlines. Management reserves the right to change this position description at any time according to business needs.

Full job record

Job ID	099343328f34bb1d23319b7efe8db301a1094948
Org ID	c0095c17-c852-4702-8831-4c297f3bb327
Source ID	353a4e80-3035-4a96-947c-174dee66195b
Board ID	353a4e80-3035-4a96-947c-174dee66195b
Provider	paycom
Provider Job Key	80989
Title	Universal Banker
Normalized Title	—
Status	active
Active	yes
Location Text	Bolivar Main - Bolivar, MO 65613; 340 S Springfield Ave, Bolivar, MO, 65613, USA
Department	Banking
Team	—
Employment Type	full_time
Workplace Type	—
Remote Policy	—
Country	United States
Region	MO
City	Bolivar
Salary Raw	Description At OakStar, strong relationships are at the heart of everything we do—including how we work together. Since 2005, we’ve grown from a single location in Springfield, Missouri, into a trusted, multi-state financial institution serving communities across Missouri, Kansas, and Colorado. As an SBA Preferred Lender and a recognized leader in small business banking, our work supports local economies and meaningful growth—giving our team members the opportunity to make real, visible impact through their roles. Working at OakStar means joining a fast-paced, collaborative, and supportive team guided by our SERVE values—stewardship, empathy, responsiveness, vision, and empowerment. We’re committed to service excellence, giving back to our communities, and fostering a workplace where team members are supported. Comprehensive benefits include health, dental, vision, life, and disability insurances, as well as 401(k), 401(k) match, paid time off, and paid holidays. Summary The Universal Banker is a versatile banking professional responsible for providing a wide range of services to customers, including opening accounts, account management, processing teller transactions, and cross-selling bank products. This role combines the responsibilities of both a Teller and a Banker, offering an opportunity to develop relationships with customers while addressing their full range of banking needs. The Universal Banker is a key point of contact for customers, ensuring high-quality service and efficient banking operations. Essential Duties • Greet and assist customers in a friendly and professional manner, creating a positive banking experience. • Build and maintain strong relationships with customers by understanding their financial needs and providing personalized banking solutions. • Resolve customer inquiries, concerns, and account issues efficiently, ensuring customer satisfaction. • Assist customers with opening new accounts, including checking, savings, certificates of deposit (CDs), Individual Retirement Accounts (IRAs), and other types ensuring compliance with bank policies and regulatory requirements. • Guide customers through account options and services, helping them select the best products to meet their needs. • Support customers in managing and maintaining their accounts, such as updating personal information, issuing debit cards, assisting with account closures, and providing notary services. • Perform routine teller functions, including processing deposits, withdrawals, money transfers, and other transactions with accuracy and attention to detail. Handle cash and negotiable instruments, ensuring that all transactions are processed securely and efficiently. • Balance your cash drawer at the end of each day, ensuring that all transactions are accurately recorded. • Promote and cross-sell bank products and services, such as credit cards. Identify customers’ financial needs and refer them to the appropriate department for additional loan products or financial services. • Maintain knowledge of current banking products and services to effectively inform customers and offer tailored solutions. • Adhere to all security procedures to prevent fraud and protect customer information. • Address and resolve customer complaints or concerns promptly and professionally, ensuring customer satisfaction. Escalate complex issues to the Retail Manager or other management as necessary. • Collaborate with branch team members to meet branch goals and contribute to a positive environment. • Assist in branch operations as needed, including supporting branch openings/closings, maintaining the branch’s appearance, and serving as a resource for tellers by providing guidance, support, and training. • Support and assist with retail training efforts of newly hired retail team members. Secondary Duties The Universal Banker performs duties specific to the position and other functions as assigned. Responsibilities • Ensure compliance with all bank policies and procedures, as well as all applicable state and federal banking regulations. • Treat people with respect, keep commitments, inspire the trust of others, work ethically and with integrity, uphold the bank’s values, and accept responsibility for one’s own actions. • Demonstrate knowledge of and adherence to EEO policy, show respect and sensitivity for cultural differences, educate others on the value of diversity, promote a working environment free of harassment of any type, and value a diverse workforce. • Follow policies and procedures, complete tasks accurately and on time, support the bank’s goals and values, and benefit the bank through outside activities. • Perform the position safely, without endangering the health or safety of yourself or others, and report potentially unsafe conditions to management. Comply with occupational safety and health standards and all rules, regulations, and orders issued pursuant to the OSHA Act of 1970 that are applicable to one’s position at the bank. • Possess and maintain a current driver's license and a vehicle with appropriate insurance coverage. Both are required to drive while performing assigned duties and responsibilities. • Possess and maintain adequate skills in computer operation, including email, word processing, spreadsheet, and specialty software programs. • Possess and maintain adequate typing skills to meet the needs of the position. • Possess and maintain adequate math skills to meet the needs of the position. This may include the ability to count currency and coin, calculate interest, balance accounts, add, subtract, multiply, and locate routine mathematical errors. • Practice effective and efficient organizational and time management skills. • Be able to work with general supervision while performing duties. • Use effective oral, written, and interpersonal communication skills. This includes the ability to apply common sense when carrying out instructions, interpreting documents, understanding procedures, writing reports and correspondence, and speaking clearly to customers and employees. • Be able to deal with routine problems involving multiple facets and variables in standardized situations. Supervisory Responsibility The Universal Banker is not responsible for the supervision of any employee(s). Environment, Mental, & Physical Demands The environment for this position is primarily a non-confined office-type setting in which employees are free to move about at will. This environment may include some minor annoyances, such as noise, odors, drafts, temperatures, etc. Physical demands include writing, typing, speaking, listening, lifting (up to 25 pounds), driving, carrying, seeing (such as close, color and peripheral vision, depth perception, and adjusted focus), sitting, walking, standing, squatting, kneeling, and reaching. Mental demands include analytical reasoning, reading and understanding documents or instruments, performing detailed work, following directions, problem solving, providing effective customer or employee communication, performing accurate math calculations, understanding language, engaging in effective verbal and written communication, enduring stress, conducting multiple concurrent tasks, and withstanding constant interruptions. Physical and mental demands also include correct usage of the following equipment: telephones, cellular phones, copy and fax machines, adding machines or calculators, encoders, money counters, credit card terminals, postage machines, cash recyclers, vaults, computers, and related printers. Work environment characteristics, physical demands, and mental demands are representative of those an employee encounters while performing the essential functions of this job and represent the knowledge, skill, and/or ability required to perform the job in a satisfactory manner. Individual abilities may result in some deviation from these guidelines. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Qualifications These qualifications are general guidelines normally considered essential to the satisfactory performance of this position. The specifications listed below are representative of the knowledge, skill, and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviations from these qualifications. • High school diploma or equivalent certification. • 2+ years of experience in customer service, sales, or banking (preferred). • Experience in cash handling and basic financial services. • Strong knowledge of banking terminology, products, services, and regulatory requirements. • Strong attention to detail with intermediate mathematical skills. • Proven ability to build and maintain customer relationships. • Excellent communication and interpersonal skills, with the ability to engage customers and work well within a team. • Intermediate knowledge of state and federal banking compliance regulations and banking operational policies. • Ability to sit or stand for extended periods of time. • Ability to identify customer needs and cross-sell bank products effectively. • Must hold a current Notary Public commission or the ability to obtain it within 60 days. • Strong attention to detail, organizational skills, and problem-solving abilities. • Ability to handle sensitive customer information with discretion and confidentiality. • Proficient computer skills, including proficiency in the Microsoft Office Suite and banking software. • Ability to work overtime to assist customers or to meet deadlines. Management reserves the right to change this position description at any time according to business needs.
Salary Min	—
Salary Max	—
Salary Currency	—
Salary Period	day
Source URL	https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=80989&clientkey=0EE7B6E1E46585378C72870C849C0DD1
Apply URL	https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=80989&clientkey=0EE7B6E1E46585378C72870C849C0DD1
First Seen At	2026-05-31 19:04:37Z
Last Seen At	2026-06-06 19:52:40Z
Last Checked At	2026-06-06 19:52:40Z
Last Changed At	2026-05-31 19:04:37Z
Inactive At	—
Source Posted At	2026-05-18 00:00:00Z
Source Updated At	—
Raw Payload Uri	s3://job-postings-prod-raw-590183727216/raw/provider=paycom/board=0EE7B6E1E46585378C72870C849C0DD1/date=2026-06-06/2026-06-06T19-52-38-811Z-5106dd0607d4562790147bf74c39924b92508432d8d9b43d7afbdf73aa49712e.json

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Parsed Structured

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Extensions

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Native Structured

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    "description": "<p>At OakStar, strong relationships are at the heart of everything we do—including how we work together. Since 2005, we’ve grown from a single location in Springfield, Missouri, into a trusted, multi-state financial institution serving communities across Missouri, Kansas, and Colorado. As an SBA Preferred Lender and a recognized leader in small business banking, our work supports local economies and meaningful growth—giving our team members the opportunity to make real, visible impact through their roles. </p>\n\n<p>Working at OakStar means joining a fast-paced, collaborative, and supportive team guided by our SERVE values—stewardship, empathy, responsiveness, vision, and empowerment. We’re committed to service excellence, giving back to our communities, and fostering a workplace where team members are supported. Comprehensive benefits include health, dental, vision, life, and disability insurances, as well as 401(k), 401(k) match, paid time off, and paid holidays.</p>\n\n<p> </p>\n\n<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\"><strong>Summary</strong></span></span></span></p>\n\n<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">The Universal Banker is a versatile banking professional responsible for providing a wide range of services to customers, including opening accounts, account management, processing teller transactions, and cross-selling bank products. This role combines the responsibilities of both a Teller and a Banker, offering an opportunity to develop relationships with customers while addressing their full range of banking needs. The Universal Banker is a key point of contact for customers, ensuring high-quality service and efficient banking operations.</span></span></p>\n\n<p><br />\n<span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\"><strong>Essential Duties</strong></span></span></span></p>\n\n<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">• Greet and assist customers in a friendly and professional manner, creating a positive banking experience.</span></span></p>\n\n<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">• Build and maintain strong relationships with customers by understanding their financial needs and providing personalized banking solutions.</span></span></p>\n\n<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">• Resolve customer inquiries, concerns, and account issues efficiently, ensuring customer satisfaction.</span></span></p>\n\n<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">• Assist customers with opening new accounts, including checking, savings, certificates of deposit (CDs), Individual Retirement Accounts (IRAs), and other types ensuring compliance with bank policies and regulatory requirements.</span></span></p>\n\n<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">• Guide customers through account options and services, helping them select the best products to meet their needs. </span></span></p>\n\n<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">• Support customers in managing and maintaining their accounts, such as updating personal information, issuing debit cards, assisting with account closures, and providing notary services.</span></span></p>\n\n<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">• Perform routine teller functions, including processing deposits, withdrawals, money transfers, and other transactions with accuracy and attention to detail. Handle cash and negotiable instruments, ensuring that all transactions are processed securely and efficiently.</span></span></p>\n\n<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">• Balance your cash drawer at the end of each day, ensuring that all transactions are accurately recorded.</span></span></p>\n\n<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">• Promote and cross-sell bank products and services, such as credit cards. Identify customers’ financial needs and refer them to the appropriate department for additional loan products or financial services.  </span></span></p>\n\n<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">• Maintain knowledge of current banking products and services to effectively inform customers and offer tailored solutions.</span></span></p>\n\n<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">• Adhere to all security procedures to prevent fraud and protect customer information.</span></span></p>\n\n<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">• Address and resolve customer complaints or concerns promptly and professionally, ensuring customer satisfaction. Escalate complex issues to the Retail Manager or other management as necessary.</span></span></p>\n\n<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">• Collaborate with branch team members to meet branch goals and contribute to a positive environment.</span></span></p>\n\n<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">• Assist in branch operations as needed, including supporting branch openings/closings, maintaining the branch’s appearance, and serving as a resource for tellers by providing guidance, support, and training. </span></span></p>\n\n<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">• Support and assist with retail training efforts of newly hired retail team members.</span></span></p>\n\n<p><br />\n<span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\"><strong>Secondary Duties </strong></span></span></span></p>\n\n<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">The Universal Banker performs duties specific to the position and other functions as assigned.<br />\n<br />\n<span style=\"font-size:16px;\"><strong>Responsibilities</strong></span></span></span></p>\n\n<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">• Ensure compliance with all bank policies and procedures, as well as all applicable state and federal banking regulations.</span></span></p>\n\n<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">• Treat people with respect, keep commitments, inspire the trust of others, work ethically and with integrity, uphold the bank’s values, and accept responsibility for one’s own actions.</span></span></p>\n\n<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">• Demonstrate knowledge of and adherence to EEO policy, show respect and sensitivity for cultural differences, educate others on the value of diversity, promote a working environment free of harassment of any type, and value a diverse workforce.</span></span></p>\n\n<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">• Follow policies and procedures, complete tasks accurately and on time, support the bank’s goals and values, and benefit the bank through outside activities.</span></span></p>\n\n<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">• Perform the position safely, without endangering the health or safety of yourself or others, and report potentially unsafe conditions to management. Comply with occupational safety and health standards and all rules, regulations, and orders issued pursuant to the OSHA Act of 1970 that are applicable to one’s position at the bank.</span></span></p>\n\n<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">• Possess and maintain a current driver's license and a vehicle with appropriate insurance coverage. Both are required to drive while performing assigned duties and responsibilities. </span></span></p>\n\n<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">• Possess and maintain adequate skills in computer operation, including email, word processing, spreadsheet, and specialty software programs.</span></span></p>\n\n<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">• Possess and maintain adequate typing skills to meet the needs of the position.</span></span></p>\n\n<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">• Possess and maintain adequate math skills to meet the needs of the position. This may include the ability to count currency and coin, calculate interest, balance accounts, add, subtract, multiply, and locate routine mathematical errors.</span></span></p>\n\n<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">• Practice effective and efficient organizational and time management skills.</span></span></p>\n\n<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">• Be able to work with general supervision while performing duties.</span></span></p>\n\n<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">• Use effective oral, written, and interpersonal communication skills. This includes the ability to apply common sense when carrying out instructions, interpreting documents, understanding procedures, writing reports and correspondence, and speaking clearly to customers and employees.</span></span></p>\n\n<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">• Be able to deal with routine problems involving multiple facets and variables in standardized situations.<br />\n<br />\n<span style=\"font-size:16px;\"><strong>Supervisory Responsibility</strong></span></span></span></p>\n\n<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">The Universal Banker is not responsible for the supervision of any employee(s).<br />\n<br />\n<span style=\"font-size:16px;\"><strong>Environment, Mental, &amp; Physical Demands</strong></span></span></span></p>\n\n<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">The environment for this position is primarily a non-confined office-type setting in which employees are free to move about at will. This environment may include some minor annoyances, such as noise, odors, drafts, temperatures, etc.</span></span></p>\n\n<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Physical demands include writing, typing, speaking, listening, lifting (up to 25 pounds), driving, carrying, seeing (such as close, color and peripheral vision, depth perception, and adjusted focus), sitting, walking, standing, squatting, kneeling, and reaching.  </span></span></p>\n\n<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Mental demands include analytical reasoning, reading and understanding documents or instruments, performing detailed work, following directions, problem solving, providing effective customer or employee communication, performing accurate math calculations, understanding language, engaging in effective verbal and written communication, enduring stress, conducting multiple concurrent tasks, and withstanding constant interruptions.</span></span></p>\n\n<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Physical and mental demands also include correct usage of the following equipment:  telephones, cellular phones, copy and fax machines, adding machines or calculators, encoders, money counters, credit card terminals, postage machines, cash recyclers, vaults, computers, and related printers.  </span></span></p>\n\n<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Work environment characteristics, physical demands, and mental demands are representative of those an employee encounters while performing the essential functions of this job and represent the knowledge, skill, and/or ability required to perform the job in a satisfactory manner. Individual abilities may result in some deviation from these guidelines.</span></span></p>\n\n<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.</span></span><br />\n </p>",
    "jobCategory": "Banking",
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    "googleJobJson": "{\"@context\":\"https://schema.org/\",\"@type\":\"JobPosting\",\"title\":\"Universal Banker\",\"identifier\":\"J16S5080989\",\"url\":\"https://www.paycomonline.net/v4/ats/web.php/portal/0EE7B6E1E46585378C72870C849C0DD1/jobs/80989\",\"image\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=0EE7B6E1E46585378C72870C849C0DD1\",\"datePosted\":\"2026-05-18\",\"description\":\"Job DetailsJob Location: Bolivar Main - Bolivar, MO 65613Position Type: Full TimeJob Category: BankingAt OakStar, strong relationships are at the heart of everything we do—including how we work together. Since 2005, we’ve grown from a single location in Springfield, Missouri, into a trusted, multi-state financial institution serving communities across Missouri, Kansas, and Colorado. As an SBA Preferred Lender and a recognized leader in small business banking, our work supports local economies and meaningful growth—giving our team members the opportunity to make real, visible impact through their roles. \\n\\nWorking at OakStar means joining a fast-paced, collaborative, and supportive team guided by our SERVE values—stewardship, empathy, responsiveness, vision, and empowerment. We’re committed to service excellence, giving back to our communities, and fostering a workplace where team members are supported. Comprehensive benefits include health, dental, vision, life, and disability insurances, as well as 401(k), 401(k) match, paid time off, and paid holidays.\\n\\n \\n\\nSummary\\n\\nThe Universal Banker is a versatile banking professional responsible for providing a wide range of services to customers, including opening accounts, account management, processing teller transactions, and cross-selling bank products. This role combines the responsibilities of both a Teller and a Banker, offering an opportunity to develop relationships with customers while addressing their full range of banking needs. The Universal Banker is a key point of contact for customers, ensuring high-quality service and efficient banking operations.\\n\\n\\nEssential Duties\\n\\n• Greet and assist customers in a friendly and professional manner, creating a positive banking experience.\\n\\n• Build and maintain strong relationships with customers by understanding their financial needs and providing personalized banking solutions.\\n\\n• Resolve customer inquiries, concerns, and account issues efficiently, ensuring customer satisfaction.\\n\\n• Assist customers with opening new accounts, including checking, savings, certificates of deposit (CDs), Individual Retirement Accounts (IRAs), and other types ensuring compliance with bank policies and regulatory requirements.\\n\\n• Guide customers through account options and services, helping them select the best products to meet their needs. \\n\\n• Support customers in managing and maintaining their accounts, such as updating personal information, issuing debit cards, assisting with account closures, and providing notary services.\\n\\n• Perform routine teller functions, including processing deposits, withdrawals, money transfers, and other transactions with accuracy and attention to detail. Handle cash and negotiable instruments, ensuring that all transactions are processed securely and efficiently.\\n\\n• Balance your cash drawer at the end of each day, ensuring that all transactions are accurately recorded.\\n\\n• Promote and cross-sell bank products and services, such as credit cards. Identify customers’ financial needs and refer them to the appropriate department for additional loan products or financial services.  \\n\\n• Maintain knowledge of current banking products and services to effectively inform customers and offer tailored solutions.\\n\\n• Adhere to all security procedures to prevent fraud and protect customer information.\\n\\n• Address and resolve customer complaints or concerns promptly and professionally, ensuring customer satisfaction. Escalate complex issues to the Retail Manager or other management as necessary.\\n\\n• Collaborate with branch team members to meet branch goals and contribute to a positive environment.\\n\\n• Assist in branch operations as needed, including supporting branch openings/closings, maintaining the branch’s appearance, and serving as a resource for tellers by providing guidance, support, and training. \\n\\n• Support and assist with retail training efforts of newly hired retail team members.\\n\\n\\nSecondary Duties \\n\\nThe Universal Banker performs duties specific to the position and other functions as assigned.\\n\\nResponsibilities\\n\\n• Ensure compliance with all bank policies and procedures, as well as all applicable state and federal banking regulations.\\n\\n• Treat people with respect, keep commitments, inspire the trust of others, work ethically and with integrity, uphold the bank’s values, and accept responsibility for one’s own actions.\\n\\n• Demonstrate knowledge of and adherence to EEO policy, show respect and sensitivity for cultural differences, educate others on the value of diversity, promote a working environment free of harassment of any type, and value a diverse workforce.\\n\\n• Follow policies and procedures, complete tasks accurately and on time, support the bank’s goals and values, and benefit the bank through outside activities.\\n\\n• Perform the position safely, without endangering the health or safety of yourself or others, and report potentially unsafe conditions to management. Comply with occupational safety and health standards and all rules, regulations, and orders issued pursuant to the OSHA Act of 1970 that are applicable to one’s position at the bank.\\n\\n• Possess and maintain a current driver's license and a vehicle with appropriate insurance coverage. Both are required to drive while performing assigned duties and responsibilities. \\n\\n• Possess and maintain adequate skills in computer operation, including email, word processing, spreadsheet, and specialty software programs.\\n\\n• Possess and maintain adequate typing skills to meet the needs of the position.\\n\\n• Possess and maintain adequate math skills to meet the needs of the position. This may include the ability to count currency and coin, calculate interest, balance accounts, add, subtract, multiply, and locate routine mathematical errors.\\n\\n• Practice effective and efficient organizational and time management skills.\\n\\n• Be able to work with general supervision while performing duties.\\n\\n• Use effective oral, written, and interpersonal communication skills. This includes the ability to apply common sense when carrying out instructions, interpreting documents, understanding procedures, writing reports and correspondence, and speaking clearly to customers and employees.\\n\\n• Be able to deal with routine problems involving multiple facets and variables in standardized situations.\\n\\nSupervisory Responsibility\\n\\nThe Universal Banker is not responsible for the supervision of any employee(s).\\n\\nEnvironment, Mental, &amp; Physical Demands\\n\\nThe environment for this position is primarily a non-confined office-type setting in which employees are free to move about at will. This environment may include some minor annoyances, such as noise, odors, drafts, temperatures, etc.\\n\\nPhysical demands include writing, typing, speaking, listening, lifting (up to 25 pounds), driving, carrying, seeing (such as close, color and peripheral vision, depth perception, and adjusted focus), sitting, walking, standing, squatting, kneeling, and reaching.  \\n\\nMental demands include analytical reasoning, reading and understanding documents or instruments, performing detailed work, following directions, problem solving, providing effective customer or employee communication, performing accurate math calculations, understanding language, engaging in effective verbal and written communication, enduring stress, conducting multiple concurrent tasks, and withstanding constant interruptions.\\n\\nPhysical and mental demands also include correct usage of the following equipment:  telephones, cellular phones, copy and fax machines, adding machines or calculators, encoders, money counters, credit card terminals, postage machines, cash recyclers, vaults, computers, and related printers.  \\n\\nWork environment characteristics, physical demands, and mental demands are representative of those an employee encounters while performing the essential functions of this job and represent the knowledge, skill, and/or ability required to perform the job in a satisfactory manner. Individual abilities may result in some deviation from these guidelines.\\n\\nReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.\\n QualificationsThese qualifications are general guidelines normally considered essential to the satisfactory performance of this position. The specifications listed below are representative of the knowledge, skill, and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviations from these qualifications.\\n\\n• High school diploma or equivalent certification.\\n\\n• 2+ years of experience in customer service, sales, or banking (preferred).\\n\\n• Experience in cash handling and basic financial services.\\n\\n• Strong knowledge of banking terminology, products, services, and regulatory requirements.\\n\\n• Strong attention to detail with intermediate mathematical skills.\\n\\n• Proven ability to build and maintain customer relationships.\\n\\n• Excellent communication and interpersonal skills, with the ability to engage customers and work well within a team.\\n\\n• Intermediate knowledge of state and federal banking compliance regulations and banking operational policies.\\n\\n• Ability to sit or stand for extended periods of time.\\n\\n• Ability to identify customer needs and cross-sell bank products effectively.\\n\\n• Must hold a current Notary Public commission or the ability to obtain it within 60 days.\\n\\n• Strong attention to detail, organizational skills, and problem-solving abilities.\\n\\n• Ability to handle sensitive customer information with discretion and confidentiality.\\n\\n• Proficient computer skills, including proficiency in the Microsoft Office Suite and banking software.\\n\\n• Ability to work overtime to assist customers or to meet deadlines.\\n\\n \\n\\nManagement reserves the right to change this position description at any time according to business needs.\",\"responsibilities\":\"At OakStar, strong relationships are at the heart of everything we do—including how we work together. Since 2005, we’ve grown from a single location in Springfield, Missouri, into a trusted, multi-state financial institution serving communities across Missouri, Kansas, and Colorado. As an SBA Preferred Lender and a recognized leader in small business banking, our work supports local economies and meaningful growth—giving our team members the opportunity to make real, visible impact through their roles. \\n\\nWorking at OakStar means joining a fast-paced, collaborative, and supportive team guided by our SERVE values—stewardship, empathy, responsiveness, vision, and empowerment. We’re committed to service excellence, giving back to our communities, and fostering a workplace where team members are supported. Comprehensive benefits include health, dental, vision, life, and disability insurances, as well as 401(k), 401(k) match, paid time off, and paid holidays.\\n\\n \\n\\nSummary\\n\\nThe Universal Banker is a versatile banking professional responsible for providing a wide range of services to customers, including opening accounts, account management, processing teller transactions, and cross-selling bank products. This role combines the responsibilities of both a Teller and a Banker, offering an opportunity to develop relationships with customers while addressing their full range of banking needs. The Universal Banker is a key point of contact for customers, ensuring high-quality service and efficient banking operations.\\n\\n\\nEssential Duties\\n\\n• Greet and assist customers in a friendly and professional manner, creating a positive banking experience.\\n\\n• Build and maintain strong relationships with customers by understanding their financial needs and providing personalized banking solutions.\\n\\n• Resolve customer inquiries, concerns, and account issues efficiently, ensuring customer satisfaction.\\n\\n• Assist customers with opening new accounts, including checking, savings, certificates of deposit (CDs), Individual Retirement Accounts (IRAs), and other types ensuring compliance with bank policies and regulatory requirements.\\n\\n• Guide customers through account options and services, helping them select the best products to meet their needs. \\n\\n• Support customers in managing and maintaining their accounts, such as updating personal information, issuing debit cards, assisting with account closures, and providing notary services.\\n\\n• Perform routine teller functions, including processing deposits, withdrawals, money transfers, and other transactions with accuracy and attention to detail. Handle cash and negotiable instruments, ensuring that all transactions are processed securely and efficiently.\\n\\n• Balance your cash drawer at the end of each day, ensuring that all transactions are accurately recorded.\\n\\n• Promote and cross-sell bank products and services, such as credit cards. Identify customers’ financial needs and refer them to the appropriate department for additional loan products or financial services.  \\n\\n• Maintain knowledge of current banking products and services to effectively inform customers and offer tailored solutions.\\n\\n• Adhere to all security procedures to prevent fraud and protect customer information.\\n\\n• Address and resolve customer complaints or concerns promptly and professionally, ensuring customer satisfaction. Escalate complex issues to the Retail Manager or other management as necessary.\\n\\n• Collaborate with branch team members to meet branch goals and contribute to a positive environment.\\n\\n• Assist in branch operations as needed, including supporting branch openings/closings, maintaining the branch’s appearance, and serving as a resource for tellers by providing guidance, support, and training. \\n\\n• Support and assist with retail training efforts of newly hired retail team members.\\n\\n\\nSecondary Duties \\n\\nThe Universal Banker performs duties specific to the position and other functions as assigned.\\n\\nResponsibilities\\n\\n• Ensure compliance with all bank policies and procedures, as well as all applicable state and federal banking regulations.\\n\\n• Treat people with respect, keep commitments, inspire the trust of others, work ethically and with integrity, uphold the bank’s values, and accept responsibility for one’s own actions.\\n\\n• Demonstrate knowledge of and adherence to EEO policy, show respect and sensitivity for cultural differences, educate others on the value of diversity, promote a working environment free of harassment of any type, and value a diverse workforce.\\n\\n• Follow policies and procedures, complete tasks accurately and on time, support the bank’s goals and values, and benefit the bank through outside activities.\\n\\n• Perform the position safely, without endangering the health or safety of yourself or others, and report potentially unsafe conditions to management. Comply with occupational safety and health standards and all rules, regulations, and orders issued pursuant to the OSHA Act of 1970 that are applicable to one’s position at the bank.\\n\\n• Possess and maintain a current driver's license and a vehicle with appropriate insurance coverage. Both are required to drive while performing assigned duties and responsibilities. \\n\\n• Possess and maintain adequate skills in computer operation, including email, word processing, spreadsheet, and specialty software programs.\\n\\n• Possess and maintain adequate typing skills to meet the needs of the position.\\n\\n• Possess and maintain adequate math skills to meet the needs of the position. This may include the ability to count currency and coin, calculate interest, balance accounts, add, subtract, multiply, and locate routine mathematical errors.\\n\\n• Practice effective and efficient organizational and time management skills.\\n\\n• Be able to work with general supervision while performing duties.\\n\\n• Use effective oral, written, and interpersonal communication skills. This includes the ability to apply common sense when carrying out instructions, interpreting documents, understanding procedures, writing reports and correspondence, and speaking clearly to customers and employees.\\n\\n• Be able to deal with routine problems involving multiple facets and variables in standardized situations.\\n\\nSupervisory Responsibility\\n\\nThe Universal Banker is not responsible for the supervision of any employee(s).\\n\\nEnvironment, Mental, &amp; Physical Demands\\n\\nThe environment for this position is primarily a non-confined office-type setting in which employees are free to move about at will. This environment may include some minor annoyances, such as noise, odors, drafts, temperatures, etc.\\n\\nPhysical demands include writing, typing, speaking, listening, lifting (up to 25 pounds), driving, carrying, seeing (such as close, color and peripheral vision, depth perception, and adjusted focus), sitting, walking, standing, squatting, kneeling, and reaching.  \\n\\nMental demands include analytical reasoning, reading and understanding documents or instruments, performing detailed work, following directions, problem solving, providing effective customer or employee communication, performing accurate math calculations, understanding language, engaging in effective verbal and written communication, enduring stress, conducting multiple concurrent tasks, and withstanding constant interruptions.\\n\\nPhysical and mental demands also include correct usage of the following equipment:  telephones, cellular phones, copy and fax machines, adding machines or calculators, encoders, money counters, credit card terminals, postage machines, cash recyclers, vaults, computers, and related printers.  \\n\\nWork environment characteristics, physical demands, and mental demands are representative of those an employee encounters while performing the essential functions of this job and represent the knowledge, skill, and/or ability required to perform the job in a satisfactory manner. Individual abilities may result in some deviation from these guidelines.\\n\\nReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.\\n \",\"employmentType\":\"FULL_TIME\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"OakStar Bank\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=0EE7B6E1E46585378C72870C849C0DD1\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"340 S Springfield Ave\",\"addressLocality\":\"Bolivar\",\"addressRegion\":\"MO\",\"postalCode\":65613,\"addressCountry\":\"USA\"}},\"qualifications\":\"These qualifications are general guidelines normally considered essential to the satisfactory performance of this position. The specifications listed below are representative of the knowledge, skill, and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviations from these qualifications.\\n\\n• High school diploma or equivalent certification.\\n\\n• 2+ years of experience in customer service, sales, or banking (preferred).\\n\\n• Experience in cash handling and basic financial services.\\n\\n• Strong knowledge of banking terminology, products, services, and regulatory requirements.\\n\\n• Strong attention to detail with intermediate mathematical skills.\\n\\n• Proven ability to build and maintain customer relationships.\\n\\n• Excellent communication and interpersonal skills, with the ability to engage customers and work well within a team.\\n\\n• Intermediate knowledge of state and federal banking compliance regulations and banking operational policies.\\n\\n• Ability to sit or stand for extended periods of time.\\n\\n• Ability to identify customer needs and cross-sell bank products effectively.\\n\\n• Must hold a current Notary Public commission or the ability to obtain it within 60 days.\\n\\n• Strong attention to detail, organizational skills, and problem-solving abilities.\\n\\n• Ability to handle sensitive customer information with discretion and confidentiality.\\n\\n• Proficient computer skills, including proficiency in the Microsoft Office Suite and banking software.\\n\\n• Ability to work overtime to assist customers or to meet deadlines.\\n\\n \\n\\nManagement reserves the right to change this position description at any time according to business needs.\",\"experienceRequirements\":\"These qualifications are general guidelines normally considered essential to the satisfactory performance of this position. The specifications listed below are representative of the knowledge, skill, and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviations from these qualifications.\\n\\n• High school diploma or equivalent certification.\\n\\n• 2+ years of experience in customer service, sales, or banking (preferred).\\n\\n• Experience in cash handling and basic financial services.\\n\\n• Strong knowledge of banking terminology, products, services, and regulatory requirements.\\n\\n• Strong attention to detail with intermediate mathematical skills.\\n\\n• Proven ability to build and maintain customer relationships.\\n\\n• Excellent communication and interpersonal skills, with the ability to engage customers and work well within a team.\\n\\n• Intermediate knowledge of state and federal banking compliance regulations and banking operational policies.\\n\\n• Ability to sit or stand for extended periods of time.\\n\\n• Ability to identify customer needs and cross-sell bank products effectively.\\n\\n• Must hold a current Notary Public commission or the ability to obtain it within 60 days.\\n\\n• Strong attention to detail, organizational skills, and problem-solving abilities.\\n\\n• Ability to handle sensitive customer information with discretion and confidentiality.\\n\\n• Proficient computer skills, including proficiency in the Microsoft Office Suite and banking software.\\n\\n• Ability to work overtime to assist customers or to meet deadlines.\\n\\n \\n\\nManagement reserves the right to change this position description at any time according to business needs.\",\"industry\":\"Banking\",\"validThrough\":\"2026-06-18\"}",
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    "qualifications": "<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">These qualifications are general guidelines normally considered essential to the satisfactory performance of this position. The specifications listed below are representative of the knowledge, skill, and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviations from these qualifications.</span></span></p>\n\n<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">• High school diploma or equivalent certification.</span></span></p>\n\n<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">• 2+ years of experience in customer service, sales, or banking (preferred).</span></span></p>\n\n<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">• Experience in cash handling and basic financial services.</span></span></p>\n\n<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">• Strong knowledge of banking terminology, products, services, and regulatory requirements.</span></span></p>\n\n<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">• Strong attention to detail with intermediate mathematical skills.</span></span></p>\n\n<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">• Proven ability to build and maintain customer relationships.</span></span></p>\n\n<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">• Excellent communication and interpersonal skills, with the ability to engage customers and work well within a team.</span></span></p>\n\n<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">• Intermediate knowledge of state and federal banking compliance regulations and banking operational policies.</span></span></p>\n\n<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">• Ability to sit or stand for extended periods of time.</span></span></p>\n\n<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">• Ability to identify customer needs and cross-sell bank products effectively.</span></span></p>\n\n<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">• Must hold a current Notary Public commission or the ability to obtain it within 60 days.</span></span></p>\n\n<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">• Strong attention to detail, organizational skills, and problem-solving abilities.</span></span></p>\n\n<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">• Ability to handle sensitive customer information with discretion and confidentiality.</span></span></p>\n\n<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">• Proficient computer skills, including proficiency in the Microsoft Office Suite and banking software.</span></span></p>\n\n<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">• Ability to work overtime to assist customers or to meet deadlines.</span></span></p>\n\n<p> </p>\n\n<p><em><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Management reserves the right to change this position description at any time according to business needs.</span></span></em></p>",
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