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HomeCompanies6D1353D45F206B1C1F44D6CCC28333BACasino Ambassador (Full TIme) (35614)

Casino Ambassador (Full TIme) (35614)

6D1353D45F206B1C1F44D6CCC28333BA · Agua Caliente Rancho Mirage - Rancho Mirage, CA 92270; 32250 Bob Hope Drive, Rancho Mirage, CA, 92270, USA · Active · Paycom ATS

Job facts

FieldValue
Company6D1353D45F206B1C1F44D6CCC28333BA
TitleCasino Ambassador (Full TIme) (35614)
Normalized title-
Department / team-
LocationRancho Mirage, CA, United States
Work model-
Employment typeFull Time
Salary-
Statusactive
ATS providerPaycom ATS
Posted / first seen2026-05-20 / 2026-05-31
Changed / last seen2026-05-31 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from 6D1353D45F206B1C1F44D6CCC28333BA.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through Paycom ATS.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Rancho Mirage.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company6D1353D45F206B1C1F44D6CCC28333BA
Source9660be27-03be-4aae-9db0-314cfcf21f4f
ATS providerPaycom ATS

Description

Description Job Description Summary Meets and greets guests of the casino to ensure a high level of customer service is maintained by answering all guest inquiries concerning casino promotions, live entertainment, special events, and casino amenities. Enhance the growth of gaming revenues through the development of a targeted customer base by building relationships with premium-valued guests   Required Education and/or Experience High school diploma or GED required. 2 years of experience in a casino customer service position. Must have excellent organizational skills, be computer literate, have the ability to work with all departments, and have excellent customer relation skills. Must have good oral and written communication skills. Must have strong problem solving and analytical skills Essential Duties and Responsibilities (other duties may be assigned) Act as property ambassador for guests, providing outstanding customer service to guests and all other employees. Provide the highest level of ongoing guest service resolving applicable guest concerns and inquiries. Must be knowledgeable of and be able to explain games offered by the casino. Be thoroughly familiar with all casino promotions, including but not limited to rules and guidelines for guest participation, the location where guests can enter the promotions and advise guests accordingly. Must be knowledgeable of all services and amenities . Know the casino layout in order to assist customers in locating such services as restrooms, cash cage, table games areas, cafe, specific slot machines games, etc. Act as a liaison between Marketing and the casino guest, communicating with both to expedite customer requests. Identify, initiate, and foster relationships with new and loyal guests that are deemed developmental. Enhance growth of gaming revenues by developing internal players identified by the Player Development Manager. Perform various customer service and marketing functions as directed. May assist security with I.D. checks when necessary. Must adhere to all Tribal Ordinance, Regulations, and the ACCRS and SRC System of Internal Controls, and Standard Operating Procedures Qualifications Supervisory Responsibilities None Access to Sensitive Areas and Information (ACCRS & SRC) As per the ACGC Access Matrix Signatory Ability None Working Conditions/Physical Demands To perform this job successfully, the individual must me able to stand, move and work throughout the office area and properties, including walking up to 1 ½ mile, climbing stairs and sitting at a desk/work station for the duration of the shift.  Also may be subjected to a smoke filled environment Typically the individual will be housed in an office environment.  The noise level in the work environment is usually moderate, but will escalate when located in the casino environment.  Must be able to grasp, bend, lift and/or carry or otherwise move goods weighing a minimum of 25 lbs. on an intermittent basis, and sufficient dexterity of hand in order to use office equipment including, but not limited to:  a computer keyboard, calculator, general office equipment and multi-line telephone.

Full job record

Job ID098047acd5dacf05b871c118d7c018911b232a94
Org ID6ab11108-133a-4cac-9a44-40ffbe7e16b3
Source ID9660be27-03be-4aae-9db0-314cfcf21f4f
Board ID9660be27-03be-4aae-9db0-314cfcf21f4f
Providerpaycom
Provider Job Key391072
TitleCasino Ambassador (Full TIme) (35614)
Normalized Title
Statusactive
Activeyes
Location TextAgua Caliente Rancho Mirage - Rancho Mirage, CA 92270; 32250 Bob Hope Drive, Rancho Mirage, CA, 92270, USA
Department
Team
Employment Typefull_time
Workplace Type
Remote Policy
CountryUnited States
RegionCA
CityRancho Mirage
Salary RawDescription Job Description Summary Meets and greets guests of the casino to ensure a high level of customer service is maintained by answering all guest inquiries concerning casino promotions, live entertainment, special events, and casino amenities. Enhance the growth of gaming revenues through the development of a targeted customer base by building relationships with premium-valued guests   Required Education and/or Experience High school diploma or GED required. 2 years of experience in a casino customer service position. Must have excellent organizational skills, be computer literate, have the ability to work with all departments, and have excellent customer relation skills. Must have good oral and written communication skills. Must have strong problem solving and analytical skills Essential Duties and Responsibilities (other duties may be assigned) Act as property ambassador for guests, providing outstanding customer service to guests and all other employees. Provide the highest level of ongoing guest service resolving applicable guest concerns and inquiries. Must be knowledgeable of and be able to explain games offered by the casino. Be thoroughly familiar with all casino promotions, including but not limited to rules and guidelines for guest participation, the location where guests can enter the promotions and advise guests accordingly. Must be knowledgeable of all services and amenities . Know the casino layout in order to assist customers in locating such services as restrooms, cash cage, table games areas, cafe, specific slot machines games, etc. Act as a liaison between Marketing and the casino guest, communicating with both to expedite customer requests. Identify, initiate, and foster relationships with new and loyal guests that are deemed developmental. Enhance growth of gaming revenues by developing internal players identified by the Player Development Manager. Perform various customer service and marketing functions as directed. May assist security with I.D. checks when necessary. Must adhere to all Tribal Ordinance, Regulations, and the ACCRS and SRC System of Internal Controls, and Standard Operating Procedures Qualifications Supervisory Responsibilities None Access to Sensitive Areas and Information (ACCRS & SRC) As per the ACGC Access Matrix Signatory Ability None Working Conditions/Physical Demands To perform this job successfully, the individual must me able to stand, move and work throughout the office area and properties, including walking up to 1 ½ mile, climbing stairs and sitting at a desk/work station for the duration of the shift.  Also may be subjected to a smoke filled environment Typically the individual will be housed in an office environment.  The noise level in the work environment is usually moderate, but will escalate when located in the casino environment.  Must be able to grasp, bend, lift and/or carry or otherwise move goods weighing a minimum of 25 lbs. on an intermittent basis, and sufficient dexterity of hand in order to use office equipment including, but not limited to:  a computer keyboard, calculator, general office equipment and multi-line telephone.
Salary Min
Salary Max
Salary Currency
Salary Period
Source URLhttps://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=391072&clientkey=6D1353D45F206B1C1F44D6CCC28333BA
Apply URLhttps://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=391072&clientkey=6D1353D45F206B1C1F44D6CCC28333BA
First Seen At2026-05-31 19:07:05Z
Last Seen At2026-06-06 09:54:47Z
Last Checked At2026-06-06 09:54:47Z
Last Changed At2026-05-31 19:07:05Z
Inactive At
Source Posted At2026-05-20 00:00:00Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=paycom/board=6D1353D45F206B1C1F44D6CCC28333BA/date=2026-06-06/2026-06-06T09-54-43-515Z-876690fbcf2b4fb8267f874f3389e80e9b1c5969ebb23ef63f5a3e19a83eda8a.json
Event Fields
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    "jobTitle": "Casino Ambassador (Full TIme) (35614)",
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    "locations": "Agua Caliente Rancho Mirage - Rancho Mirage, CA 92270",
    "remoteType": "",
    "description": "Job Description Summary\r\n\r\nMeets and greets guests of the casino to ensure a high level of customer service is maintained by answering all guest inqui...",
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