Home › Companies › 6D1353D45F206B1C1F44D6CCC28333BA › Casino Ambassador (Full TIme) (35614)
Casino Ambassador (Full TIme) (35614)
6D1353D45F206B1C1F44D6CCC28333BA · Agua Caliente Rancho Mirage - Rancho Mirage, CA 92270; 32250 Bob Hope Drive, Rancho Mirage, CA, 92270, USA · Active · Paycom ATS
Job facts
| Field | Value |
|---|---|
| Company | 6D1353D45F206B1C1F44D6CCC28333BA |
| Title | Casino Ambassador (Full TIme) (35614) |
| Normalized title | - |
| Department / team | - |
| Location | Rancho Mirage, CA, United States |
| Work model | - |
| Employment type | Full Time |
| Salary | - |
| Status | active |
| ATS provider | Paycom ATS |
| Posted / first seen | 2026-05-20 / 2026-05-31 |
| Changed / last seen | 2026-05-31 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from 6D1353D45F206B1C1F44D6CCC28333BA. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Paycom ATS. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Rancho Mirage. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | 6D1353D45F206B1C1F44D6CCC28333BA |
| Source | 9660be27-03be-4aae-9db0-314cfcf21f4f |
| ATS provider | Paycom ATS |
Description
Description
Job Description Summary
Meets and greets guests of the casino to ensure a high level of customer service is maintained by answering all guest inquiries concerning casino promotions, live entertainment, special events, and casino amenities. Enhance the growth of gaming revenues through the development of a targeted customer base by building relationships with premium-valued guests
Required Education and/or Experience
High school diploma or GED required.
2 years of experience in a casino customer service position.
Must have excellent organizational skills, be computer literate, have the ability to work with all departments, and have excellent customer relation skills.
Must have good oral and written communication skills.
Must have strong problem solving and analytical skills
Essential Duties and Responsibilities (other duties may be assigned)
Act as property ambassador for guests, providing outstanding customer service to guests and all other employees. Provide the highest level of ongoing guest service resolving applicable guest concerns and inquiries.
Must be knowledgeable of and be able to explain games offered by the casino.
Be thoroughly familiar with all casino promotions, including but not limited to rules and guidelines for guest participation, the location where guests can enter the promotions and advise guests accordingly.
Must be knowledgeable of all services and amenities . Know the casino layout in order to assist customers in locating such services as restrooms, cash cage, table games areas, cafe, specific slot machines games, etc.
Act as a liaison between Marketing and the casino guest, communicating with both to expedite customer requests.
Identify, initiate, and foster relationships with new and loyal guests that are deemed developmental.
Enhance growth of gaming revenues by developing internal players identified by the Player Development Manager.
Perform various customer service and marketing functions as directed.
May assist security with I.D. checks when necessary.
Must adhere to all Tribal Ordinance, Regulations, and the ACCRS and SRC System of Internal Controls, and Standard Operating Procedures
Qualifications
Supervisory Responsibilities
None
Access to Sensitive Areas and Information (ACCRS & SRC)
As per the ACGC Access Matrix
Signatory Ability
None
Working Conditions/Physical Demands
To perform this job successfully, the individual must me able to stand, move and work throughout the office area and properties, including walking up to 1 ½ mile, climbing stairs and sitting at a desk/work station for the duration of the shift. Also may be subjected to a smoke filled environment
Typically the individual will be housed in an office environment. The noise level in the work environment is usually moderate, but will escalate when located in the casino environment. Must be able to grasp, bend, lift and/or carry or otherwise move goods weighing a minimum of 25 lbs. on an intermittent basis, and sufficient dexterity of hand in order to use office equipment including, but not limited to: a computer keyboard, calculator, general office equipment and multi-line telephone.
Full job record
| Job ID | 098047acd5dacf05b871c118d7c018911b232a94 |
| Org ID | 6ab11108-133a-4cac-9a44-40ffbe7e16b3 |
| Source ID | 9660be27-03be-4aae-9db0-314cfcf21f4f |
| Board ID | 9660be27-03be-4aae-9db0-314cfcf21f4f |
| Provider | paycom |
| Provider Job Key | 391072 |
| Title | Casino Ambassador (Full TIme) (35614) |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Agua Caliente Rancho Mirage - Rancho Mirage, CA 92270; 32250 Bob Hope Drive, Rancho Mirage, CA, 92270, USA |
| Department | — |
| Team | — |
| Employment Type | full_time |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | CA |
| City | Rancho Mirage |
| Salary Raw | Description Job Description Summary Meets and greets guests of the casino to ensure a high level of customer service is maintained by answering all guest inquiries concerning casino promotions, live entertainment, special events, and casino amenities. Enhance the growth of gaming revenues through the development of a targeted customer base by building relationships with premium-valued guests Required Education and/or Experience High school diploma or GED required. 2 years of experience in a casino customer service position. Must have excellent organizational skills, be computer literate, have the ability to work with all departments, and have excellent customer relation skills. Must have good oral and written communication skills. Must have strong problem solving and analytical skills Essential Duties and Responsibilities (other duties may be assigned) Act as property ambassador for guests, providing outstanding customer service to guests and all other employees. Provide the highest level of ongoing guest service resolving applicable guest concerns and inquiries. Must be knowledgeable of and be able to explain games offered by the casino. Be thoroughly familiar with all casino promotions, including but not limited to rules and guidelines for guest participation, the location where guests can enter the promotions and advise guests accordingly. Must be knowledgeable of all services and amenities . Know the casino layout in order to assist customers in locating such services as restrooms, cash cage, table games areas, cafe, specific slot machines games, etc. Act as a liaison between Marketing and the casino guest, communicating with both to expedite customer requests. Identify, initiate, and foster relationships with new and loyal guests that are deemed developmental. Enhance growth of gaming revenues by developing internal players identified by the Player Development Manager. Perform various customer service and marketing functions as directed. May assist security with I.D. checks when necessary. Must adhere to all Tribal Ordinance, Regulations, and the ACCRS and SRC System of Internal Controls, and Standard Operating Procedures Qualifications Supervisory Responsibilities None Access to Sensitive Areas and Information (ACCRS & SRC) As per the ACGC Access Matrix Signatory Ability None Working Conditions/Physical Demands To perform this job successfully, the individual must me able to stand, move and work throughout the office area and properties, including walking up to 1 ½ mile, climbing stairs and sitting at a desk/work station for the duration of the shift. Also may be subjected to a smoke filled environment Typically the individual will be housed in an office environment. The noise level in the work environment is usually moderate, but will escalate when located in the casino environment. Must be able to grasp, bend, lift and/or carry or otherwise move goods weighing a minimum of 25 lbs. on an intermittent basis, and sufficient dexterity of hand in order to use office equipment including, but not limited to: a computer keyboard, calculator, general office equipment and multi-line telephone. |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | — |
| Source URL | https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=391072&clientkey=6D1353D45F206B1C1F44D6CCC28333BA |
| Apply URL | https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=391072&clientkey=6D1353D45F206B1C1F44D6CCC28333BA |
| First Seen At | 2026-05-31 19:07:05Z |
| Last Seen At | 2026-06-06 09:54:47Z |
| Last Checked At | 2026-06-06 09:54:47Z |
| Last Changed At | 2026-05-31 19:07:05Z |
| Inactive At | — |
| Source Posted At | 2026-05-20 00:00:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=paycom/board=6D1353D45F206B1C1F44D6CCC28333BA/date=2026-06-06/2026-06-06T09-54-43-515Z-876690fbcf2b4fb8267f874f3389e80e9b1c5969ebb23ef63f5a3e19a83eda8a.json |
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Enhance the growth of gaming revenues through the development of a targeted customer base by building relationships with premium-valued guests\\r\\n\\r\\n \\r\\n\\r\\n Required Education and/or Experience\\r\\n\\r\\n\\r\\n\\tHigh school diploma or GED required. \\r\\n\\t2 years of experience in a casino customer service position.\\r\\n\\tMust have excellent organizational skills, be computer literate, have the ability to work with all departments, and have excellent customer relation skills.\\r\\n\\tMust have good oral and written communication skills.\\r\\n\\tMust have strong problem solving and analytical skills\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nEssential Duties and Responsibilities (other duties may be assigned)\\r\\n\\r\\n\\r\\n\\tAct as property ambassador for guests, providing outstanding customer service to guests and all other employees. Provide the highest level of ongoing guest service resolving applicable guest concerns and inquiries.\\r\\n\\tMust be knowledgeable of and be able to explain games offered by the casino. \\r\\n\\tBe thoroughly familiar with all casino promotions, including but not limited to rules and guidelines for guest participation, the location where guests can enter the promotions and advise guests accordingly. \\r\\n\\tMust be knowledgeable of all services and amenities. Know the casino layout in order to assist customers in locating such services as restrooms, cash cage, table games areas, cafe, specific slot machines games, etc. \\r\\n\\tAct as a liaison between Marketing and the casino guest, communicating with both to expedite customer requests. \\r\\n\\tIdentify, initiate, and foster relationships with new and loyal guests that are deemed developmental.\\r\\n\\tEnhance growth of gaming revenues by developing internal players identified by the Player Development Manager.\\r\\n\\tPerform various customer service and marketing functions as directed. \\r\\n\\tMay assist security with I.D. checks when necessary.\\r\\n\\r\\n\\r\\nMust adhere to all Tribal Ordinance, Regulations, and the ACCRS and SRC System of Internal Controls, and Standard Operating Procedures\",\"employmentType\":\"FULL_TIME\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Agua Caliente Casinos\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=6D1353D45F206B1C1F44D6CCC28333BA\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"32250 Bob Hope Drive\",\"addressLocality\":\"Rancho Mirage\",\"addressRegion\":\"CA\",\"postalCode\":92270,\"addressCountry\":\"USA\"}},\"qualifications\":\"Supervisory Responsibilities\\r\\n\\r\\nNone\\r\\n\\r\\n \\r\\n\\r\\nAccess to Sensitive Areas and Information (ACCRS & SRC)\\r\\n\\r\\nAs per the ACGC Access Matrix\\r\\n\\r\\n \\r\\n\\r\\nSignatory Ability\\r\\n\\r\\nNone\\r\\n\\r\\n \\r\\n\\r\\nWorking Conditions/Physical Demands\\r\\n\\r\\nTo perform this job successfully, the individual must me able to stand, move and work throughout the office area and properties, including walking up to 1 ½ mile, climbing stairs and sitting at a desk/work station for the duration of the shift.  Also may be subjected to a smoke filled environment\\r\\n\\r\\nTypically the individual will be housed in an office environment.  The noise level in the work environment is usually moderate, but will escalate when located in the casino environment.  Must be able to grasp, bend, lift and/or carry or otherwise move goods weighing a minimum of 25 lbs. on an intermittent basis, and sufficient dexterity of hand in order to use office equipment including, but not limited to:  a computer keyboard, calculator, general office equipment and multi-line telephone. \\r\\n\\r\\n \",\"experienceRequirements\":\"Supervisory Responsibilities\\r\\n\\r\\nNone\\r\\n\\r\\n \\r\\n\\r\\nAccess to Sensitive Areas and Information (ACCRS & SRC)\\r\\n\\r\\nAs per the ACGC Access Matrix\\r\\n\\r\\n \\r\\n\\r\\nSignatory Ability\\r\\n\\r\\nNone\\r\\n\\r\\n \\r\\n\\r\\nWorking Conditions/Physical Demands\\r\\n\\r\\nTo perform this job successfully, the individual must me able to stand, move and work throughout the office area and properties, including walking up to 1 ½ mile, climbing stairs and sitting at a desk/work station for the duration of the shift.  Also may be subjected to a smoke filled environment\\r\\n\\r\\nTypically the individual will be housed in an office environment.  The noise level in the work environment is usually moderate, but will escalate when located in the casino environment.  Must be able to grasp, bend, lift and/or carry or otherwise move goods weighing a minimum of 25 lbs. on an intermittent basis, and sufficient dexterity of hand in order to use office equipment including, but not limited to:  a computer keyboard, calculator, general office equipment and multi-line telephone. \\r\\n\\r\\n \",\"validThrough\":\"2026-08-19\"}",
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"qualifications": "<p style=\"margin-left:0in;margin-right:0in;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong><u><span style=\"font-size:11pt;\"><span style=\"color:#000000;\">Supervisory Responsibilities</span></span></u></strong></span></p>\r\n\r\n<p style=\"margin-left:0in;margin-right:0in;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"color:#000000;\">None</span></span></span></p>\r\n\r\n<p style=\"margin-left:0in;margin-right:0in;\"> </p>\r\n\r\n<p style=\"margin-right:0in;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong><u><span style=\"font-size:11pt;\"><span style=\"color:#000000;\">Access to Sensitive Areas and Information (ACCRS & SRC)</span></span></u></strong></span></p>\r\n\r\n<p style=\"margin-left:0in;margin-right:31.5pt;text-align:left;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"color:#000000;\">As per the ACGC Access Matrix</span></span></span></p>\r\n\r\n<p style=\"margin-left:0in;margin-right:31.5pt;text-align:left;\"> </p>\r\n\r\n<p style=\"margin-right:0in;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong><u><span style=\"font-size:11pt;\"><span style=\"color:#000000;\">Signatory Ability</span></span></u></strong></span></p>\r\n\r\n<p style=\"margin-left:0in;margin-right:31.5pt;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"color:#000000;\">None</span></span></span></p>\r\n\r\n<p style=\"margin-left:.5in;margin-right:0in;\"> </p>\r\n\r\n<p style=\"margin-right:0in;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong><u><span style=\"font-size:11pt;\"><span style=\"color:#000000;\">Working Conditions/Physical Demands</span></span></u></strong></span></p>\r\n\r\n<p style=\"margin-left:0in;margin-right:0in;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"color:#000000;\">To perform this job successfully, the individual must me able to stand, move and work throughout the <span style=\"font-size:11pt;\"><span style=\"color:#000000;\">office area and properties, including walking up to 1 ½ mile, climbing stairs and sitting at a desk/work <span style=\"font-size:11pt;\"><span style=\"color:#000000;\">station for the duration of the shift.  Also may be subjected to a smoke filled environment</span></span></span></span></span></span></span></p>\r\n\r\n<p style=\"margin-left:0in;margin-right:0in;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"color:#000000;\">Typically the individual will be housed in an office environment.  The noise level in the work environment is usually moderate, but will escalate when located in the casino environment.  Must be able to grasp, bend, lift and/or carry or otherwise move goods weighing a minimum of 25 lbs. on an intermittent basis, and sufficient dexterity of hand in order to use office equipment including, but not limited to:  a computer keyboard, calculator, general office equipment and multi-line telephone. </span></span></span></p>\r\n\r\n<p style=\"margin-left:0in;margin-right:0in;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"color:#000000;\"> </span></span></span></p>",
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"date": "2025-09-15T12:50:03.000Z",
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"jobTitle": "Casino Ambassador (Full TIme) (35614)",
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"locations": "Agua Caliente Rancho Mirage - Rancho Mirage, CA 92270",
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