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Senior IT Manager

Sambatv · San Francisco, California · Hybrid · Active · $90,000–$110,000 / year · Lever

Job facts

FieldValue
CompanySambatv
TitleSenior IT Manager
Normalized title-
Department / teamEngineering / Technology Operations and Enablement
LocationSan Francisco, CA, United States
Work modelHybrid / Hybrid
Employment typeUS Full Time Salaried
Salary$90,000–$110,000 / year
Statusactive
ATS providerLever
Posted / first seen2026-04-29 / 2026-05-29
Changed / last seen2026-06-03 / 2026-06-06

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City jobsActive postings in San Francisco.Open
Department jobsActive postings in Engineering.Open
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Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanySambatv
Sourced459f587-2ba3-486e-a163-d3a8ce07809e
ATS providerLever

Description

POSITION SUMMARY We are seeking a highly skilled and motivated IT Operations Manager (IC) to serve as the West Coast site lead for our San Francisco and Los Angeles offices. This role is designed for an experienced IT professional who can independently manage the full scope of corporate IT at their assigned locations — from end-user support and device management to identity and access management, office infrastructure, and security compliance. The IT Operations Manager will serve as a subject matter expert across multiple IT disciplines without direct team management responsibilities, operating autonomously day-to-day with strategic direction from the VP of Technology Operations. You will be the single point of ownership for all things IT at your sites. If an employee needs a laptop on day one, a conference room AV system fixed, an Okta access issue resolved, or audit evidence gathered — that’s you. This role is ideal for a versatile IT professional who thrives on variety, takes pride in full ownership, and wants to be the person who keeps an entire office running smoothly. KEY RESPONSIBILITIES System Administration & End-User Support Serve as the primary IT contact for all employees at assigned West Coast office locations Maintain, monitor, and manage IT infrastructure including end-user devices, office networks, SaaS services, and AV systems Troubleshoot and resolve hardware, software, and connectivity issues with a focus on rapid resolution and high system availability Manage IT helpdesk tickets, ensuring issues are prioritized, tracked, and resolved within SLA targets Build and maintain a local knowledge base and self-service resources to empower users and reduce repeat requests Device Management & Procurement Own the full device lifecycle: procurement, imaging, deployment, maintenance, and decommissioning for Mac and PC environments Manage MDM platforms (Jamf, Intune, or similar) including device enrollment, policy enforcement, app deployment, and compliance monitoring Coordinate hardware procurement with vendors, managing orders, inventory tracking, and asset management Oversee hardware and software asset management, maintaining accurate records and ensuring devices meet organizational standards Employee Onboarding & Offboarding Execute the full IT onboarding workflow for new hires: account creation, device provisioning, application access, and day-one readiness Manage IT offboarding processes including account deactivation, access revocation, device collection, and data handling Continuously refine onboarding and offboarding workflows to improve efficiency and employee experience Collaborate with HR, Finance, and hiring managers to ensure seamless technology transitions Identity & Access Management Administer Okta (or equivalent IdP) including user provisioning, SSO configurations, MFA enforcement, and group/policy management Process access requests, role changes, and entitlement reviews in alignment with security policies Implement and maintain security measures across the identity stack, monitoring for vulnerabilities and responding to incidents Troubleshoot authentication and authorization issues across the SaaS application stack Office Infrastructure & AV Manage and maintain office network infrastructure including Wi-Fi, switches, and local connectivity Own conference room AV systems: setup, maintenance, troubleshooting, and upgrades Coordinate with building management and ISPs for connectivity issues and office moves Ensure office technology environments are reliable, secure, and support hybrid work requirements Security & Compliance Participate in ISO audit processes including evidence gathering, controls documentation, and audit walkthroughs Enforce endpoint security policies through MDM and ensure devices meet compliance standards Support vulnerability management and patch compliance at the endpoint level Establish and maintain IT policies, procedures, and best practices to improve operational efficiency and security posture Escalate security incidents appropriately and assist with incident response as needed Vendor & Partner Management Engage with external vendors for hardware, software, and services procurement Manage vendor relationships to ensure quality service delivery and cost-effectiveness Oversee contract renewals, maintenance agreements, and software licensing Evaluate new tools and technologies that could improve IT service delivery at your sites Project Management & Cross-Functional Support Lead and execute IT projects at your sites, including system upgrades, office buildouts, and technology rollouts Define project scope, timelines, deliverables, and resource requirements for site-level initiatives Collaborate with other departments such as HR, Finance, and Operations to ensure alignment on technology needs and implementations Provide input into long-term IT strategy and roadmap development based on site-level observations and needs REQUIRED QUALIFICATIONS Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent practical experience 5+ years of experience in IT system administration, IT operations, or a similar multi-discipline IT role Proven ability to independently manage corporate IT across multiple disciplines in a fast-paced technology environment Strong hands-on experience with macOS and Windows endpoint management in enterprise environments Proficiency with MDM platforms (Jamf, Intune, Kandji, or similar) including policy configuration, app deployment, and compliance enforcement Experience administering identity providers (Okta, Azure AD, or similar) including SSO, MFA, and user lifecycle management Working knowledge of networking fundamentals: Wi-Fi, DNS, DHCP, VPNs, and basic firewall concepts Strong problem-solving skills with the ability to work independently and manage multiple priorities simultaneously Excellent communication skills, with the ability to explain complex technical concepts to non-technical stakeholders PREFERRED QUALFICATIIONS Experience supporting technology teams in AdTech, MarTech, or data-driven industries Relevant certifications (Apple Certified Support Professional, Jamf Certified, Okta Certified Professional, CompTIA, ITIL) Experience with IT service management tools (Jira Service Management, ServiceNow, Freshservice, or similar) Comfort with scripting and automation to streamline repetitive IT tasks (Bash, PowerShell, Python, or similar) Experience with AV/conference room technology setup and support Experience supporting distributed, international teams across multiple time zones Familiarity with cloud services (AWS, Azure, Google Cloud) in a supporting capacity Background scaling IT operations during rapid company growth phases Experience supporting ISO, SOC 2, or similar compliance frameworks in an IT capacity Knowledge of cybersecurity principles, including endpoint encryption, patch management, and data protection CULTURAL FIT Tenacious & Zealous: You take ownership of your sites and take pride in keeping everything running smoothly. No problem is someone else’s problem. Courageous Voice: You advocate for the right technology decisions and raise concerns early, regardless of hierarchy. Simplify Complexity: You have the ability to manage complex IT environments but always seek the simplest, most maintainable solution. Fast Learner: Technology changes constantly and you stay current, adapting quickly to new tools and platforms. Humble & Grateful: No task is too small. You’ll image a laptop, crawl under a desk to fix a cable, and present to leadership in the same day.

Full job record

Job ID09695cc37a2a970e6281529cc7e0da40ec7bd852
Org IDb04562e2-9dff-452b-aff5-a374f4791d19
Source IDd459f587-2ba3-486e-a163-d3a8ce07809e
Board IDd459f587-2ba3-486e-a163-d3a8ce07809e
Providerlever
Provider Job Key34237a68-abc9-4c95-8f52-6fde2d708d89
TitleSenior IT Manager
Normalized Title—
Statusactive
Activeyes
Location TextSan Francisco, California
DepartmentEngineering
TeamTechnology Operations and Enablement
Employment TypeUS Full-time Salaried
Workplace Typehybrid
Remote Policyhybrid
CountryUnited States
RegionCA
CitySan Francisco
Salary RawUSD 90000-110000 per-year-salary
Salary Min90,000
Salary Max110,000
Salary CurrencyUSD
Salary Periodyear
Source URLhttps://jobs.lever.co/sambatv/34237a68-abc9-4c95-8f52-6fde2d708d89
Apply URLhttps://jobs.lever.co/sambatv/34237a68-abc9-4c95-8f52-6fde2d708d89/apply
First Seen At2026-05-29 07:02:07Z
Last Seen At2026-06-06 07:56:57Z
Last Checked At2026-06-06 07:56:57Z
Last Changed At2026-06-03 12:29:17Z
Inactive At—
Source Posted At2026-04-29 15:08:10Z
Source Updated At—
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=lever/board=sambatv/date=2026-06-06/2026-06-06T07-56-56-657Z-9b5c0775563cda1fb860ba88903689b62536e8683ebc3e8bd065ceb14662c401.json
Event Fields
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  "last_changed_at": "2026-06-03T12:29:17.324Z",
  "active_status": "active"
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Parsed Structured
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  "salary_max": 110000,
  "salary_min": 90000,
  "inferred_at": "2026-06-06T07:56:57.146Z",
  "launch_scope": {
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  "remote_policy": "hybrid",
  "salary_period": "year",
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  "salary_currency": "USD"
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Extensions
{}
Native Structured
{
  "lists": [
    {
      "text": "POSITION SUMMARY",
      "content": "<div>\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 6pt;\"><span style=\"font-size: 11pt; font-family: Arial, sans-serif;\">We are seeking a highly skilled and motivated IT Operations Manager (IC) to serve as the West Coast site lead for our San Francisco and Los Angeles offices. This role is designed for an experienced IT professional who can independently manage the full scope of corporate IT at their assigned locations — from end-user support and device management to identity and access management, office infrastructure, and security compliance. The IT Operations Manager will serve as a subject matter expert across multiple IT disciplines without direct team management responsibilities, operating autonomously day-to-day with strategic direction from the VP of Technology Operations.</span></p>\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 6pt;\"><span style=\"font-size: 11pt; font-family: Arial, sans-serif;\">You will be the single point of ownership for all things IT at your sites. If an employee needs a laptop on day one, a conference room AV system fixed, an Okta access issue resolved, or audit evidence gathered — that’s you. This role is ideal for a versatile IT professional who thrives on variety, takes pride in full ownership, and wants to be the person who keeps an entire office running smoothly.</span></p>\n</div>"
    },
    {
      "text": "KEY RESPONSIBILITIES ",
      "content": "<div>\n<h3 style=\"line-height: 1.2; margin-top: 12pt; margin-bottom: 6pt;\"><strong><span style=\"font-size: 12pt; font-family: Arial, sans-serif; color: #333333;\">System Administration &amp; End-User Support</span></strong></h3>\n<ul style=\"margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;\">\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 3pt;\"><span style=\"font-size: 11pt;\">Serve as the primary IT contact for all employees at assigned West Coast office locations</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 3pt;\"><span style=\"font-size: 11pt;\">Maintain, monitor, and manage IT infrastructure including end-user devices, office networks, SaaS services, and AV systems</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 3pt;\"><span style=\"font-size: 11pt;\">Troubleshoot and resolve hardware, software, and connectivity issues with a focus on rapid resolution and high system availability</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 3pt;\"><span style=\"font-size: 11pt;\">Manage IT helpdesk tickets, ensuring issues are prioritized, tracked, and resolved within SLA targets</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 3pt;\"><span style=\"font-size: 11pt;\">Build and maintain a local knowledge base and self-service resources to empower users and reduce repeat requests</span></p>\n</li>\n\n<h3 style=\"line-height: 1.2; margin-top: 12pt; margin-bottom: 6pt;\"><strong><span style=\"font-size: 12pt; font-family: Arial, sans-serif; color: #333333;\">Device Management &amp; Procurement</span></strong></h3>\n<ul style=\"margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;\">\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 3pt;\"><span style=\"font-size: 11pt;\">Own the full device lifecycle: procurement, imaging, deployment, maintenance, and decommissioning for Mac and PC environments</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 3pt;\"><span style=\"font-size: 11pt;\">Manage MDM platforms (Jamf, Intune, or similar) including device enrollment, policy enforcement, app deployment, and compliance monitoring</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 3pt;\"><span style=\"font-size: 11pt;\">Coordinate hardware procurement with vendors, managing orders, inventory tracking, and asset management</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 3pt;\"><span style=\"font-size: 11pt;\">Oversee hardware and software asset management, maintaining accurate records and ensuring devices meet organizational standards</span></p>\n</li>\n\n<h3 style=\"line-height: 1.2; margin-top: 12pt; margin-bottom: 6pt;\"><strong><span style=\"font-size: 12pt; font-family: Arial, sans-serif; color: #333333;\">Employee Onboarding &amp; Offboarding</span></strong></h3>\n<ul style=\"margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;\">\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 3pt;\"><span style=\"font-size: 11pt;\">Execute the full IT onboarding workflow for new hires: account creation, device provisioning, application access, and day-one readiness</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 3pt;\"><span style=\"font-size: 11pt;\">Manage IT offboarding processes including account deactivation, access revocation, device collection, and data handling</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 3pt;\"><span style=\"font-size: 11pt;\">Continuously refine onboarding and offboarding workflows to improve efficiency and employee experience</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 3pt;\"><span style=\"font-size: 11pt;\">Collaborate with HR, Finance, and hiring managers to ensure seamless technology transitions</span></p>\n</li>\n\n<h3 style=\"line-height: 1.2; margin-top: 12pt; margin-bottom: 6pt;\"><strong><span style=\"font-size: 12pt; font-family: Arial, sans-serif; color: #333333;\">Identity &amp; Access Management</span></strong></h3>\n<ul style=\"margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;\">\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 3pt;\"><span style=\"font-size: 11pt;\">Administer Okta (or equivalent IdP) including user provisioning, SSO configurations, MFA enforcement, and group/policy management</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 3pt;\"><span style=\"font-size: 11pt;\">Process access requests, role changes, and entitlement reviews in alignment with security policies</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 3pt;\"><span style=\"font-size: 11pt;\">Implement and maintain security measures across the identity stack, monitoring for vulnerabilities and responding to incidents</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 3pt;\"><span style=\"font-size: 11pt;\">Troubleshoot authentication and authorization issues across the SaaS application stack</span></p>\n</li>\n\n<h3 style=\"line-height: 1.2; margin-top: 12pt; margin-bottom: 6pt;\"><strong><span style=\"font-size: 12pt; font-family: Arial, sans-serif; color: #333333;\">Office Infrastructure &amp; AV</span></strong></h3>\n<ul style=\"margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;\">\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 3pt;\"><span style=\"font-size: 11pt;\">Manage and maintain office network infrastructure including Wi-Fi, switches, and local connectivity</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 3pt;\"><span style=\"font-size: 11pt;\">Own conference room AV systems: setup, maintenance, troubleshooting, and upgrades</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 3pt;\"><span style=\"font-size: 11pt;\">Coordinate with building management and ISPs for connectivity issues and office moves</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 3pt;\"><span style=\"font-size: 11pt;\">Ensure office technology environments are reliable, secure, and support hybrid work requirements</span></p>\n</li>\n\n<h3 style=\"line-height: 1.2; margin-top: 12pt; margin-bottom: 6pt;\"><strong><span style=\"font-size: 12pt; font-family: Arial, sans-serif; color: #333333;\">Security &amp; Compliance</span></strong></h3>\n<ul style=\"margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;\">\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 3pt;\"><span style=\"font-size: 11pt;\">Participate in ISO audit processes including evidence gathering, controls documentation, and audit walkthroughs</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 3pt;\"><span style=\"font-size: 11pt;\">Enforce endpoint security policies through MDM and ensure devices meet compliance standards</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 3pt;\"><span style=\"font-size: 11pt;\">Support vulnerability management and patch compliance at the endpoint level</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 3pt;\"><span style=\"font-size: 11pt;\">Establish and maintain IT policies, procedures, and best practices to improve operational efficiency and security posture</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 3pt;\"><span style=\"font-size: 11pt;\">Escalate security incidents appropriately and assist with incident response as needed</span></p>\n</li>\n\n<h3 style=\"line-height: 1.2; margin-top: 12pt; margin-bottom: 6pt;\"><strong><span style=\"font-size: 12pt; font-family: Arial, sans-serif; color: #333333;\">Vendor &amp; Partner Management</span></strong></h3>\n<ul style=\"margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;\">\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 3pt;\"><span style=\"font-size: 11pt;\">Engage with external vendors for hardware, software, and services procurement</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 3pt;\"><span style=\"font-size: 11pt;\">Manage vendor relationships to ensure quality service delivery and cost-effectiveness</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 3pt;\"><span style=\"font-size: 11pt;\">Oversee contract renewals, maintenance agreements, and software licensing</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 3pt;\"><span style=\"font-size: 11pt;\">Evaluate new tools and technologies that could improve IT service delivery at your sites</span></p>\n</li>\n\n<h3 style=\"line-height: 1.2; margin-top: 12pt; margin-bottom: 6pt;\"><strong><span style=\"font-size: 12pt; font-family: Arial, sans-serif; color: #333333;\">Project Management &amp; Cross-Functional Support</span></strong></h3>\n<ul style=\"margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;\">\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 3pt;\"><span style=\"font-size: 11pt;\">Lead and execute IT projects at your sites, including system upgrades, office buildouts, and technology rollouts</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 3pt;\"><span style=\"font-size: 11pt;\">Define project scope, timelines, deliverables, and resource requirements for site-level initiatives</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 3pt;\"><span style=\"font-size: 11pt;\">Collaborate with other departments such as HR, Finance, and Operations to ensure alignment on technology needs and implementations</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 3pt;\"><span style=\"font-size: 11pt;\">Provide input into long-term IT strategy and roadmap development based on site-level observations and needs</span></p>\n</li>\n\n</ul></ul></ul></ul></ul></ul></ul></ul></div>"
    },
    {
      "text": "REQUIRED QUALIFICATIONS ",
      "content": "<div>\n<ul style=\"margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;\">\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 3pt;\"><span style=\"font-size: 11pt;\">Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent practical experience</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 3pt;\"><span style=\"font-size: 11pt;\">5+ years of experience in IT system administration, IT operations, or a similar multi-discipline IT role</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 3pt;\"><span style=\"font-size: 11pt;\">Proven ability to independently manage corporate IT across multiple disciplines in a fast-paced technology environment</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 3pt;\"><span style=\"font-size: 11pt;\">Strong hands-on experience with macOS and Windows endpoint management in enterprise environments</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 3pt;\"><span style=\"font-size: 11pt;\">Proficiency with MDM platforms (Jamf, Intune, Kandji, or similar) including policy configuration, app deployment, and compliance enforcement</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 3pt;\"><span style=\"font-size: 11pt;\">Experience administering identity providers (Okta, Azure AD, or similar) including SSO, MFA, and user lifecycle management</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 3pt;\"><span style=\"font-size: 11pt;\">Working knowledge of networking fundamentals: Wi-Fi, DNS, DHCP, VPNs, and basic firewall concepts</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 3pt;\"><span style=\"font-size: 11pt;\">Strong problem-solving skills with the ability to work independently and manage multiple priorities simultaneously</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 3pt;\"><span style=\"font-size: 11pt;\">Excellent communication skills, with the ability to explain complex technical concepts to non-technical stakeholders</span></p>\n</li>\n\n</ul></div>"
    },
    {
      "text": "PREFERRED QUALFICATIIONS",
      "content": "<div>\n<ul style=\"margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;\">\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 3pt;\"><span style=\"font-size: 11pt;\">Experience supporting technology teams in AdTech, MarTech, or data-driven industries</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 3pt;\"><span style=\"font-size: 11pt;\">Relevant certifications (Apple Certified Support Professional, Jamf Certified, Okta Certified Professional, CompTIA, ITIL)</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 3pt;\"><span style=\"font-size: 11pt;\">Experience with IT service management tools (Jira Service Management, ServiceNow, Freshservice, or similar)</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 3pt;\"><span style=\"font-size: 11pt;\">Comfort with scripting and automation to streamline repetitive IT tasks (Bash, PowerShell, Python, or similar)</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 3pt;\"><span style=\"font-size: 11pt;\">Experience with AV/conference room technology setup and support</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 3pt;\"><span style=\"font-size: 11pt;\">Experience supporting distributed, international teams across multiple time zones</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 3pt;\"><span style=\"font-size: 11pt;\">Familiarity with cloud services (AWS, Azure, Google Cloud) in a supporting capacity</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 3pt;\"><span style=\"font-size: 11pt;\">Background scaling IT operations during rapid company growth phases</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 3pt;\"><span style=\"font-size: 11pt;\">Experience supporting ISO, SOC 2, or similar compliance frameworks in an IT capacity</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 3pt;\"><span style=\"font-size: 11pt;\">Knowledge of cybersecurity principles, including endpoint encryption, patch management, and data protection</span></p>\n</li>\n\n</ul></div>"
    },
    {
      "text": "CULTURAL FIT",
      "content": "<div>\n<ul style=\"margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;\">\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 3pt;\"><strong><span style=\"font-size: 11pt;\">Tenacious &amp; Zealous: </span></strong><span style=\"font-size: 11pt;\">You take ownership of your sites and take pride in keeping everything running smoothly. No problem is someone else’s problem.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 3pt;\"><strong><span style=\"font-size: 11pt;\">Courageous Voice: </span></strong><span style=\"font-size: 11pt;\">You advocate for the right technology decisions and raise concerns early, regardless of hierarchy.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 3pt;\"><strong><span style=\"font-size: 11pt;\">Simplify Complexity: </span></strong><span style=\"font-size: 11pt;\">You have the ability to manage complex IT environments but always seek the simplest, most maintainable solution.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"line-height: 1.2; margin-top: 0pt; margin-bottom: 3pt;\"><strong><span style=\"font-size: 11pt;\">Fast Learner: </span></strong><span style=\"font-size: 11pt;\">Technology changes constantly and you stay current, adapting quickly to new tools and platforms.</span></p>\n</li>\n\n<strong><span style=\"font-size: 11pt; font-family: Arial, sans-serif;\">Humble &amp; Grateful: </span></strong><span style=\"font-size: 11pt; font-family: Arial, sans-serif;\">No task is too small. You’ll image a laptop, crawl under a desk to fix a cable, and present to leadership in the same day.</span></ul></div>"
    }
  ],
  "country": "US",
  "createdAt": 1777475290088,
  "updatedAt": null,
  "categories": {
    "team": "Technology Operations and Enablement",
    "location": "San Francisco, California",
    "commitment": "US Full-time Salaried",
    "department": "Engineering",
    "allLocations": [
      "San Francisco, California",
      "Los Angeles, California"
    ]
  },
  "salaryRange": {
    "max": 110000,
    "min": 90000,
    "currency": "USD",
    "interval": "per-year-salary"
  },
  "workplaceType": "hybrid"
}
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