Clinical Performance Coach

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  "last_changed_at": "2026-05-31T19:06:09.946Z",
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    "city": "Clearwater",
    "jobId": 30103,
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    "jobShift": "Day",
    "jobTitle": "Clinical Performance Coach",
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    "clientCode": "19X52",
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    "description": "<p>ROMTech&nbsp;is a medical technology company that has created and patented a revolutionary medical device and telemedical platform which delivers in-home rehabilitative care. Our disruptive technology has proven to yield faster recoveries and better outcomes with unmatched patient compliance. We began in orthopedics and have entered scale-up&nbsp;of our orthopedic business. We are now&nbsp;leveraging&nbsp;our core technology, infrastructure, and first mover position to enter cardiology, followed by other adjacent markets. Having created this new lane, we have a unique opportunity to serve as the global leader in the business, technology, and science of recovery, and to bring life-changing help to many millions of people.&nbsp;</p>\n\n<p>Summary</p>\n\n<p>The Clinical Performance Manager leads clinical performance across Physical Therapy (PT) and CRS teams, driving patient adherence, clinician productivity, documentation quality, utilization, and revenue optimization. This role bridges clinical operations and financial performance through KPI management, structured coaching, and process improvement initiatives. The position is responsible for ensuring care is delivered effectively, documented accurately, and aligned with measurable patient outcomes and revenue goals.</p>\n\n<p>Key Responsibilities&nbsp;</p>\n\n<p>Essential Duties&nbsp;</p>\n\n<p>Performance Ownership (KPI‑Driven)&nbsp;</p>\n\n<ul>\n\t<li>\n\t<p>Own and actively&nbsp;monitor&nbsp;clinical performance KPIs, including patient adherence rate, time to first patient contact, session completion, documentation completion, clinician&nbsp;utilization, and billing capture accuracy.&nbsp;</p>\n\t</li>\n</ul>\n\n<ul>\n\t<li>\n\t<p>Identify&nbsp;underperformance at the individual clinician, team, and process/system levels.&nbsp;</p>\n\t</li>\n</ul>\n\n<p>Root Cause Analysis and Execution&nbsp;</p>\n\n<ul>\n\t<li>\n\t<p>Diagnose performance gaps across skill, will, process, and system factors.&nbsp;</p>\n\t</li>\n</ul>\n\n<ul>\n\t<li>\n\t<p>Translate findings into actionable coaching plans, workflow corrections, and cross‑functional escalations to Operations, Technology, and Revenue Cycle Management (RCM).&nbsp;</p>\n\t</li>\n</ul>\n\n<p>Coaching and Quality Execution&nbsp;</p>\n\n<ul>\n\t<li>\n\t<p>Conduct structured 1:1 coaching sessions, including weekly coaching for underperforming clinicians.&nbsp;</p>\n\t</li>\n</ul>\n\n<ul>\n\t<li>\n\t<p>Perform live or recorded call and session reviews.&nbsp;</p>\n\t</li>\n</ul>\n\n<ul>\n\t<li>\n\t<p>Execute daily and weekly documentation audits to ensure accuracy, timeliness, and billing alignment.&nbsp;</p>\n\t</li>\n</ul>\n\n<ul>\n\t<li>\n\t<p>Standardize &ldquo;what good looks like&rdquo; across first patient contact, session delivery, and follow‑up cadence.&nbsp;</p>\n\t</li>\n</ul>\n\n<p>Patient Experience and Engagement&nbsp;</p>\n\n<ul>\n\t<li>\n\t<p>Ensure first patient contact occurs within established SLAs.&nbsp;</p>\n\t</li>\n</ul>\n\n<ul>\n\t<li>\n\t<p>Prevent patient disengagement following device delivery.&nbsp;</p>\n\t</li>\n</ul>\n\n<ul>\n\t<li>\n\t<p>Prioritize high‑risk patients, including early‑cycle and low‑adherence patients.&nbsp;</p>\n\t</li>\n</ul>\n\n<ul>\n\t<li>\n\t<p>Drive patient confidence in device usage and reduce post‑delivery drop‑off.&nbsp;</p>\n\t</li>\n</ul>\n\n<p>Documentation and Revenue Integrity&nbsp;</p>\n\n<ul>\n\t<li>\n\t<p>Enforce completion of all required clinical documentation, including plans of care, daily notes, discharge notes, and active monitoring documentation.&nbsp;</p>\n\t</li>\n</ul>\n\n<ul>\n\t<li>\n\t<p>Ensure&nbsp;accurate&nbsp;session documentation tied to billable encounters.&nbsp;</p>\n\t</li>\n</ul>\n\n<ul>\n\t<li>\n\t<p>Partner with RCM to reduce documentation‑related denials and&nbsp;maintain&nbsp;encounter‑to‑billing linkage integrity.&nbsp;</p>\n\t</li>\n</ul>\n\n<p>Capacity and Utilization Management&nbsp;</p>\n\n<ul>\n\t<li>\n\t<p>Monitor and rebalance patient‑to‑clinician ratios, board assignments, and daily coverage&nbsp;relative&nbsp;to patient inflow.&nbsp;</p>\n\t</li>\n</ul>\n\n<ul>\n\t<li>\n\t<p>Identify&nbsp;underutilized clinicians, overloaded clinicians, and assignment inefficiencies.&nbsp;</p>\n\t</li>\n</ul>\n\n<p>Training and Competency Alignment&nbsp;</p>\n\n<ul>\n\t<li>\n\t<p>Execute 30/60/90‑day competency validation and ongoing recertification.&nbsp;</p>\n\t</li>\n</ul>\n\n<ul>\n\t<li>\n\t<p>Close gaps in clinical workflows, system usage, and patient communication standards.&nbsp;</p>\n\t</li>\n</ul>\n\n<p>Cross‑Functional Alignment&nbsp;</p>\n\n<ul>\n\t<li>\n\t<p>Partner with RCM, Operations, Product/Technology, and HRC to resolve systemic issues&nbsp;impacting&nbsp;care delivery and performance.&nbsp;</p>\n\t</li>\n</ul>\n\n<ul>\n\t<li>\n\t<p>Escalate dashboard inaccuracies, call failures, and data integrity issues&nbsp;impacting&nbsp;clinical and revenue outcomes.&nbsp;</p>\n\t</li>\n</ul>\n\n<p>&nbsp;</p>\n\n<p>Other Functions&nbsp;</p>\n\n<ul>\n\t<li>\n\t<p>Prepare and deliver executive‑level performance summaries.&nbsp;</p>\n\t</li>\n</ul>\n\n<ul>\n\t<li>\n\t<p>Support continuous improvement initiatives related to clinical operations and performance management.&nbsp;</p>\n\t</li>\n</ul>\n\n<p>Performs other related duties as assigned to support operational and business needs.</p>\n",
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Our disruptive technology has proven to yield faster recoveries and better outcomes with unmatched patient compliance. We began in orthopedics and have entered scale-up&nbsp;of our orthopedic business. We are now&nbsp;leveraging&nbsp;our core technology, infrastructure, and first mover position to enter cardiology, followed by other adjacent markets. Having created this new lane, we have a unique opportunity to serve as the global leader in the business, technology, and science of recovery, and to bring life-changing help to many millions of people.&nbsp;\\n\\nSummary\\n\\nThe Clinical Performance Manager leads clinical performance across Physical Therapy (PT) and CRS teams, driving patient adherence, clinician productivity, documentation quality, utilization, and revenue optimization. This role bridges clinical operations and financial performance through KPI management, structured coaching, and process improvement initiatives. The position is responsible for ensuring care is delivered effectively, documented accurately, and aligned with measurable patient outcomes and revenue goals.\\n\\nKey Responsibilities&nbsp;\\n\\nEssential Duties&nbsp;\\n\\nPerformance Ownership (KPI‑Driven)&nbsp;\\n\\n\\n\\t\\n\\tOwn and actively&nbsp;monitor&nbsp;clinical performance KPIs, including patient adherence rate, time to first patient contact, session completion, documentation completion, clinician&nbsp;utilization, and billing capture accuracy.&nbsp;\\n\\t\\n\\n\\n\\n\\t\\n\\tIdentify&nbsp;underperformance at the individual clinician, team, and process/system levels.&nbsp;\\n\\t\\n\\n\\nRoot Cause Analysis and Execution&nbsp;\\n\\n\\n\\t\\n\\tDiagnose performance gaps across skill, will, process, and system factors.&nbsp;\\n\\t\\n\\n\\n\\n\\t\\n\\tTranslate findings into actionable coaching plans, workflow corrections, and cross‑functional escalations to Operations, Technology, and Revenue Cycle Management (RCM).&nbsp;\\n\\t\\n\\n\\nCoaching and Quality Execution&nbsp;\\n\\n\\n\\t\\n\\tConduct structured 1:1 coaching sessions, including weekly coaching for underperforming clinicians.&nbsp;\\n\\t\\n\\n\\n\\n\\t\\n\\tPerform live or recorded call and session reviews.&nbsp;\\n\\t\\n\\n\\n\\n\\t\\n\\tExecute daily and weekly documentation audits to ensure accuracy, timeliness, and billing alignment.&nbsp;\\n\\t\\n\\n\\n\\n\\t\\n\\tStandardize &ldquo;what good looks like&rdquo; across first patient contact, session delivery, and follow‑up cadence.&nbsp;\\n\\t\\n\\n\\nPatient Experience and Engagement&nbsp;\\n\\n\\n\\t\\n\\tEnsure first patient contact occurs within established SLAs.&nbsp;\\n\\t\\n\\n\\n\\n\\t\\n\\tPrevent patient disengagement following device delivery.&nbsp;\\n\\t\\n\\n\\n\\n\\t\\n\\tPrioritize high‑risk patients, including early‑cycle and low‑adherence patients.&nbsp;\\n\\t\\n\\n\\n\\n\\t\\n\\tDrive patient confidence in device usage and reduce post‑delivery drop‑off.&nbsp;\\n\\t\\n\\n\\nDocumentation and Revenue Integrity&nbsp;\\n\\n\\n\\t\\n\\tEnforce completion of all required clinical documentation, including plans of care, daily notes, discharge notes, and active monitoring documentation.&nbsp;\\n\\t\\n\\n\\n\\n\\t\\n\\tEnsure&nbsp;accurate&nbsp;session documentation tied to billable encounters.&nbsp;\\n\\t\\n\\n\\n\\n\\t\\n\\tPartner with RCM to reduce documentation‑related denials and&nbsp;maintain&nbsp;encounter‑to‑billing linkage integrity.&nbsp;\\n\\t\\n\\n\\nCapacity and Utilization Management&nbsp;\\n\\n\\n\\t\\n\\tMonitor and rebalance patient‑to‑clinician ratios, board assignments, and daily coverage&nbsp;relative&nbsp;to patient inflow.&nbsp;\\n\\t\\n\\n\\n\\n\\t\\n\\tIdentify&nbsp;underutilized clinicians, overloaded clinicians, and assignment inefficiencies.&nbsp;\\n\\t\\n\\n\\nTraining and Competency Alignment&nbsp;\\n\\n\\n\\t\\n\\tExecute 30/60/90‑day competency validation and ongoing recertification.&nbsp;\\n\\t\\n\\n\\n\\n\\t\\n\\tClose gaps in clinical workflows, system usage, and patient communication standards.&nbsp;\\n\\t\\n\\n\\nCross‑Functional Alignment&nbsp;\\n\\n\\n\\t\\n\\tPartner with RCM, Operations, Product/Technology, and HRC to resolve systemic issues&nbsp;impacting&nbsp;care delivery and performance.&nbsp;\\n\\t\\n\\n\\n\\n\\t\\n\\tEscalate dashboard inaccuracies, call failures, and data integrity issues&nbsp;impacting&nbsp;clinical and revenue outcomes.&nbsp;\\n\\t\\n\\n\\n&nbsp;\\n\\nOther Functions&nbsp;\\n\\n\\n\\t\\n\\tPrepare and deliver executive‑level performance summaries.&nbsp;\\n\\t\\n\\n\\n\\n\\t\\n\\tSupport continuous improvement initiatives related to clinical operations and performance management.&nbsp;\\n\\t\\n\\n\\nPerforms other related duties as assigned to support operational and business needs.\\nQualifications\\r\\na {\\r\\n    text-decoration: none;\\r\\n    color: #464feb;\\r\\n}\\r\\ntr th, tr td {\\r\\n    border: 1px solid #e6e6e6;\\r\\n}\\r\\ntr th {\\r\\n    background-color: #f5f5f5;\\r\\n}\\r\\n\\r\\n\\r\\n\\r\\nJOB QUALIFICATIONS\\r\\n\\r\\nSkills and Abilities\\r\\n\\r\\nRequired\\r\\n\\r\\n\\r\\n\\tAbility to own and drive KPI‑based clinical performance\\r\\n\\tStrong coaching, accountability, and performance management skills\\r\\n\\tExpertise in documentation standards and revenue‑impacting workflows\\r\\n\\tOperational mindset with ability to diagnose Skill / Will / Process / System gaps\\r\\n\\tProficiency working within EMR, CRM, and performance dashboards\\r\\n\\r\\n\\r\\nPreferred\\r\\n\\r\\n\\r\\n\\tExperience with clinician guided at‑home rehab or remote therapeutic monitoring workflows\\r\\n\\tExposure to denial management and revenue cycle collaboration\\r\\n\\r\\n\\r\\n\\r\\na {\\r\\n    text-decoration: none;\\r\\n    color: #464feb;\\r\\n}\\r\\ntr th, tr td {\\r\\n    border: 1px solid #e6e6e6;\\r\\n}\\r\\ntr th {\\r\\n    background-color: #f5f5f5;\\r\\n}\\r\\n\\r\\n\\r\\n\\r\\nWork Experience Requirements\\r\\n\\r\\nRequired\\r\\n\\r\\n\\r\\n\\t3+ years of hands‑on clinical care delivery\\r\\n\\tDemonstrated experience coaching or supervising clinicians with measurable KPI outcomes\\r\\n\\tPrior accountability for adherence, utilization, documentation, or billing performance\\r\\n\\r\\n\\r\\nPreferred\\r\\n\\r\\n\\r\\n\\tExperience supporting high‑volume patient inflow across clinical teams\\r\\n\\tExperience partnering cross‑functionally with Ops, RCM, and Technology\\r\\n\\r\\n\\r\\n\\r\\na {\\r\\n    text-decoration: none;\\r\\n    color: #464feb;\\r\\n}\\r\\ntr th, tr td {\\r\\n    border: 1px solid #e6e6e6;\\r\\n}\\r\\ntr th {\\r\\n    background-color: #f5f5f5;\\r\\n}\\r\\n\\r\\n\\r\\n\\r\\nEducation Requirements\\r\\n\\r\\nPreferred\\r\\n\\r\\n\\r\\n\\tDegree or equivalent training in a clinical discipline\\r\\n\\r\\n\\r\\n\\r\\na {\\r\\n    text-decoration: none;\\r\\n    color: #464feb;\\r\\n}\\r\\ntr th, tr td {\\r\\n    border: 1px solid #e6e6e6;\\r\\n}\\r\\ntr th {\\r\\n    background-color: #f5f5f5;\\r\\n}\\r\\n\\r\\n\\r\\n\\r\\nLicense and Certification Requirements\\r\\n\\r\\nPreferred\\r\\n\\r\\n\\r\\n\\tActive or prior clinical licensure as PT, OTA, RN, or Cardiac Rehab Specialist (CRS / ACSM‑CES)\\r\\n\\r\\n\\r\\nPhysical Demands and Working Conditions\\r\\n\\r\\nThe following describes the physical demands and work environment characteristics required to perform the essential functions of this position. These requirements are representative of those an employee may encounter while performing the&nbsp;job&nbsp;and are not intended to be an exhaustive list. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tAbility to sit at a computer terminal for an extended period.&nbsp;\\r\\n\\t\\r\\n\\t\\r\\n\\tModerate noise (i.e., phone calls, online meetings, computer audio)&nbsp;\\r\\n\\t\\r\\n\\t\\r\\n\\tWhile performing the duties of this&nbsp;job, the employee may be regularly required to stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer, telephone, and keyboard.&nbsp;\\r\\n\\t\\r\\n\\t\\r\\n\\tSpecific vision abilities required by this&nbsp;job&nbsp;include close vision requirements due to computer work.&nbsp;\\r\\n\\t\\r\\n\\t\\r\\n\\tRegular, predictable attendance is required.&nbsp;\\r\\n\\t\\r\\n\\t\\r\\n\\tMust be able to communicate clearly and professionally in both verbal and written formats.\\r\\n\\t\\r\\n\\t\\r\\n\\tMust be able to engage in active listening and express ideas effectively in person, by phone, and via virtual meetings.\\r\\n\\t\\r\\n\\r\\n\\r\\nThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this&nbsp;job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Reasonable accommodation requests must be made in writing by emailing&nbsp;[email protected].\\r\\n\\r\\n&nbsp;&nbsp;\\r\\n\",\"responsibilities\":\"ROMTech&nbsp;is a medical technology company that has created and patented a revolutionary medical device and telemedical platform which delivers in-home rehabilitative care. Our disruptive technology has proven to yield faster recoveries and better outcomes with unmatched patient compliance. We began in orthopedics and have entered scale-up&nbsp;of our orthopedic business. We are now&nbsp;leveraging&nbsp;our core technology, infrastructure, and first mover position to enter cardiology, followed by other adjacent markets. Having created this new lane, we have a unique opportunity to serve as the global leader in the business, technology, and science of recovery, and to bring life-changing help to many millions of people.&nbsp;\\n\\nSummary\\n\\nThe Clinical Performance Manager leads clinical performance across Physical Therapy (PT) and CRS teams, driving patient adherence, clinician productivity, documentation quality, utilization, and revenue optimization. This role bridges clinical operations and financial performance through KPI management, structured coaching, and process improvement initiatives. The position is responsible for ensuring care is delivered effectively, documented accurately, and aligned with measurable patient outcomes and revenue goals.\\n\\nKey Responsibilities&nbsp;\\n\\nEssential Duties&nbsp;\\n\\nPerformance Ownership (KPI‑Driven)&nbsp;\\n\\n\\n\\t\\n\\tOwn and actively&nbsp;monitor&nbsp;clinical performance KPIs, including patient adherence rate, time to first patient contact, session completion, documentation completion, clinician&nbsp;utilization, and billing capture accuracy.&nbsp;\\n\\t\\n\\n\\n\\n\\t\\n\\tIdentify&nbsp;underperformance at the individual clinician, team, and process/system levels.&nbsp;\\n\\t\\n\\n\\nRoot Cause Analysis and Execution&nbsp;\\n\\n\\n\\t\\n\\tDiagnose performance gaps across skill, will, process, and system factors.&nbsp;\\n\\t\\n\\n\\n\\n\\t\\n\\tTranslate findings into actionable coaching plans, workflow corrections, and cross‑functional escalations to Operations, Technology, and Revenue Cycle Management (RCM).&nbsp;\\n\\t\\n\\n\\nCoaching and Quality Execution&nbsp;\\n\\n\\n\\t\\n\\tConduct structured 1:1 coaching sessions, including weekly coaching for underperforming clinicians.&nbsp;\\n\\t\\n\\n\\n\\n\\t\\n\\tPerform live or recorded call and session reviews.&nbsp;\\n\\t\\n\\n\\n\\n\\t\\n\\tExecute daily and weekly documentation audits to ensure accuracy, timeliness, and billing alignment.&nbsp;\\n\\t\\n\\n\\n\\n\\t\\n\\tStandardize &ldquo;what good looks like&rdquo; across first patient contact, session delivery, and follow‑up cadence.&nbsp;\\n\\t\\n\\n\\nPatient Experience and Engagement&nbsp;\\n\\n\\n\\t\\n\\tEnsure first patient contact occurs within established SLAs.&nbsp;\\n\\t\\n\\n\\n\\n\\t\\n\\tPrevent patient disengagement following device delivery.&nbsp;\\n\\t\\n\\n\\n\\n\\t\\n\\tPrioritize high‑risk patients, including early‑cycle and low‑adherence patients.&nbsp;\\n\\t\\n\\n\\n\\n\\t\\n\\tDrive patient confidence in device usage and reduce post‑delivery drop‑off.&nbsp;\\n\\t\\n\\n\\nDocumentation and Revenue Integrity&nbsp;\\n\\n\\n\\t\\n\\tEnforce completion of all required clinical documentation, including plans of care, daily notes, discharge notes, and active monitoring documentation.&nbsp;\\n\\t\\n\\n\\n\\n\\t\\n\\tEnsure&nbsp;accurate&nbsp;session documentation tied to billable encounters.&nbsp;\\n\\t\\n\\n\\n\\n\\t\\n\\tPartner with RCM to reduce documentation‑related denials and&nbsp;maintain&nbsp;encounter‑to‑billing linkage integrity.&nbsp;\\n\\t\\n\\n\\nCapacity and Utilization Management&nbsp;\\n\\n\\n\\t\\n\\tMonitor and rebalance patient‑to‑clinician ratios, board assignments, and daily coverage&nbsp;relative&nbsp;to patient inflow.&nbsp;\\n\\t\\n\\n\\n\\n\\t\\n\\tIdentify&nbsp;underutilized clinicians, overloaded clinicians, and assignment inefficiencies.&nbsp;\\n\\t\\n\\n\\nTraining and Competency Alignment&nbsp;\\n\\n\\n\\t\\n\\tExecute 30/60/90‑day competency validation and ongoing recertification.&nbsp;\\n\\t\\n\\n\\n\\n\\t\\n\\tClose gaps in clinical workflows, system usage, and patient communication standards.&nbsp;\\n\\t\\n\\n\\nCross‑Functional Alignment&nbsp;\\n\\n\\n\\t\\n\\tPartner with RCM, Operations, Product/Technology, and HRC to resolve systemic issues&nbsp;impacting&nbsp;care delivery and performance.&nbsp;\\n\\t\\n\\n\\n\\n\\t\\n\\tEscalate dashboard inaccuracies, call failures, and data integrity issues&nbsp;impacting&nbsp;clinical and revenue outcomes.&nbsp;\\n\\t\\n\\n\\n&nbsp;\\n\\nOther Functions&nbsp;\\n\\n\\n\\t\\n\\tPrepare and deliver executive‑level performance summaries.&nbsp;\\n\\t\\n\\n\\n\\n\\t\\n\\tSupport continuous improvement initiatives related to clinical operations and performance management.&nbsp;\\n\\t\\n\\n\\nPerforms other related duties as assigned to support operational and business needs.\\n\",\"employmentType\":\"OTHER\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"ROM TECHNOLOGIES INC\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=74B8425BF3D1B3ACB19CC1353DC5FA0E\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"311 Park Place\",\"addressLocality\":\"Clearwater\",\"addressRegion\":\"FL\",\"postalCode\":33759,\"addressCountry\":\"USA\"}},\"qualifications\":\"\\r\\na {\\r\\n    text-decoration: none;\\r\\n    color: #464feb;\\r\\n}\\r\\ntr th, tr td {\\r\\n    border: 1px solid #e6e6e6;\\r\\n}\\r\\ntr th {\\r\\n    background-color: #f5f5f5;\\r\\n}\\r\\n\\r\\n\\r\\n\\r\\nJOB QUALIFICATIONS\\r\\n\\r\\nSkills and Abilities\\r\\n\\r\\nRequired\\r\\n\\r\\n\\r\\n\\tAbility to own and drive KPI‑based clinical performance\\r\\n\\tStrong coaching, accountability, and performance management skills\\r\\n\\tExpertise in documentation standards and revenue‑impacting workflows\\r\\n\\tOperational mindset with ability to diagnose Skill / Will / Process / System gaps\\r\\n\\tProficiency working within EMR, CRM, and performance dashboards\\r\\n\\r\\n\\r\\nPreferred\\r\\n\\r\\n\\r\\n\\tExperience with clinician guided at‑home rehab or remote therapeutic monitoring workflows\\r\\n\\tExposure to denial management and revenue cycle collaboration\\r\\n\\r\\n\\r\\n\\r\\na {\\r\\n    text-decoration: none;\\r\\n    color: #464feb;\\r\\n}\\r\\ntr th, tr td {\\r\\n    border: 1px solid #e6e6e6;\\r\\n}\\r\\ntr th {\\r\\n    background-color: #f5f5f5;\\r\\n}\\r\\n\\r\\n\\r\\n\\r\\nWork Experience Requirements\\r\\n\\r\\nRequired\\r\\n\\r\\n\\r\\n\\t3+ years of hands‑on clinical care delivery\\r\\n\\tDemonstrated experience coaching or supervising clinicians with measurable KPI outcomes\\r\\n\\tPrior accountability for adherence, utilization, documentation, or billing performance\\r\\n\\r\\n\\r\\nPreferred\\r\\n\\r\\n\\r\\n\\tExperience supporting high‑volume patient inflow across clinical teams\\r\\n\\tExperience partnering cross‑functionally with Ops, RCM, and Technology\\r\\n\\r\\n\\r\\n\\r\\na {\\r\\n 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    "qualifications": "<p><meta content=\"text/html; charset=us-ascii\" http-equiv=\"Content-Type\" />\r\n<style type=\"text/css\">a {\r\n    text-decoration: none;\r\n    color: #464feb;\r\n}\r\ntr th, tr td {\r\n    border: 1px solid #e6e6e6;\r\n}\r\ntr th {\r\n    background-color: #f5f5f5;\r\n}\r\n</style>\r\n</p>\r\n\r\n<h2>JOB QUALIFICATIONS</h2>\r\n\r\n<h3>Skills and Abilities</h3>\r\n\r\n<p><strong>Required</strong></p>\r\n\r\n<ul>\r\n\t<li>Ability to own and drive KPI‑based clinical performance</li>\r\n\t<li>Strong coaching, accountability, and performance management skills</li>\r\n\t<li>Expertise in documentation standards and revenue‑impacting workflows</li>\r\n\t<li>Operational mindset with ability to diagnose Skill / Will / Process / System gaps</li>\r\n\t<li>Proficiency working within EMR, CRM, and performance dashboards</li>\r\n</ul>\r\n\r\n<p><strong>Preferred</strong></p>\r\n\r\n<ul>\r\n\t<li>Experience with clinician guided at‑home rehab or remote therapeutic monitoring workflows</li>\r\n\t<li>Exposure to denial management and revenue cycle collaboration</li>\r\n</ul>\r\n\r\n<p><meta content=\"text/html; charset=us-ascii\" http-equiv=\"Content-Type\" />\r\n<style type=\"text/css\">a {\r\n    text-decoration: none;\r\n    color: #464feb;\r\n}\r\ntr th, tr td {\r\n    border: 1px solid #e6e6e6;\r\n}\r\ntr th {\r\n    background-color: #f5f5f5;\r\n}\r\n</style>\r\n</p>\r\n\r\n<h3>Work Experience Requirements</h3>\r\n\r\n<p><strong>Required</strong></p>\r\n\r\n<ul>\r\n\t<li>3+ years of hands‑on clinical care delivery</li>\r\n\t<li>Demonstrated experience coaching or supervising clinicians with measurable KPI outcomes</li>\r\n\t<li>Prior accountability for adherence, utilization, documentation, or billing performance</li>\r\n</ul>\r\n\r\n<p><strong>Preferred</strong></p>\r\n\r\n<ul>\r\n\t<li>Experience supporting high‑volume patient inflow across clinical teams</li>\r\n\t<li>Experience partnering cross‑functionally with Ops, RCM, and Technology</li>\r\n</ul>\r\n\r\n<p><meta content=\"text/html; charset=us-ascii\" http-equiv=\"Content-Type\" />\r\n<style type=\"text/css\">a {\r\n    text-decoration: none;\r\n    color: #464feb;\r\n}\r\ntr th, tr td {\r\n    border: 1px solid #e6e6e6;\r\n}\r\ntr th {\r\n    background-color: #f5f5f5;\r\n}\r\n</style>\r\n</p>\r\n\r\n<h3>Education Requirements</h3>\r\n\r\n<p><strong>Preferred</strong></p>\r\n\r\n<ul>\r\n\t<li>Degree or equivalent training in a clinical discipline</li>\r\n</ul>\r\n\r\n<p><meta content=\"text/html; charset=us-ascii\" http-equiv=\"Content-Type\" />\r\n<style type=\"text/css\">a {\r\n    text-decoration: none;\r\n    color: #464feb;\r\n}\r\ntr th, tr td {\r\n    border: 1px solid #e6e6e6;\r\n}\r\ntr th {\r\n    background-color: #f5f5f5;\r\n}\r\n</style>\r\n</p>\r\n\r\n<h3>License and Certification Requirements</h3>\r\n\r\n<p><strong>Preferred</strong></p>\r\n\r\n<ul>\r\n\t<li>Active or prior clinical licensure as PT, OTA, RN, or Cardiac Rehab Specialist (CRS / ACSM‑CES)</li>\r\n</ul>\r\n\r\n<p><b data-olk-copy-source=\"MessageBody\">Physical Demands and Working Conditions</b></p>\r\n\r\n<p>The following describes the physical demands and work environment characteristics required to perform the essential functions of this position. 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