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Home › Companies › 8ef91327 Cc8a 487d Bad5 D852d4712e77 19000101 000001 › Account Specialist (FMSI)

Account Specialist (FMSI)

8ef91327 Cc8a 487d Bad5 D852d4712e77 19000101 000001 · Moville, IA, US, Moville, IA · Active · ADP Workforce Now Recruiting

Job facts

FieldValue
Company8ef91327 Cc8a 487d Bad5 D852d4712e77 19000101 000001
TitleAccount Specialist (FMSI)
Normalized title-
Department / team-
LocationMoville, IA, United States
Work model-
Employment type-
Salary-
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-05-27 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from 8ef91327 Cc8a 487d Bad5 D852d4712e77 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Moville.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company8ef91327 Cc8a 487d Bad5 D852d4712e77 19000101 000001
Source10660e77-0afc-417a-b006-54290f0ccd59
ATS providerADP Workforce Now Recruiting

Description

First MainStreet Insurance (FMSI), a TrueNorth entity, is seeking an Account Specialist in our EGR location to maintain relationships with our valued clients by helping them with their insurance protection needs. Account Specialists support the Account Manager (s), Account Executive (s), and Risk Advisor(s), and overall office needs. FMSI uses our core values of Exceptionalism, Collaboration, and Resourcefulness to enthusiastically serve our clients, colleagues, and communities. About First MainStreet Insurance: First MainStreet Insurance was established in 2017 as an organization dedicated to supporting local insurance agencies. Its mission is to help agencies preserve their hometown identity while gaining access to broader resources, expanding carrier markets, and the operational strength needed to stay competitive. FMSI operates as an affiliate of TrueNorth Companies, a leading insurance and risk-management firm. TrueNorth established FMSI as a strategic platform to connect with and elevate community-based agencies across the Midwest. For years, FMSI has delivered innovative solutions and personal, relationship-driven service to meet our clients’ evolving needs. Our integrated platform spanning risk management, employee benefits, and personal financial strategies creates a comprehensive approach to the complex challenges of today’s world. Come join our amazing team! What FMSI Offers: FMSI offers a lineup of excellent benefits to all full-time employees, including: Annual Bonus Medical, Dental, Vision, Life, and Disability Insurance 401(k) with Company Contributions Paid Time Off (PTO): Paid time off ensures rest and balance, plus 11 paid holidays Donation Match Program Tuition reimbursement and paid certifications, licenses, and designations Employee Assistance Program (EAP) and wellness program with financial incentives $3,000 Referral Bonus POSITION SUMMARY: The primary responsibility of the Account Specialist is delivering high-quality service and support to our valued clients. Service Specialists will support the Account Manager(s), Account Executive(s), Risk Advisor(s), and any overall office needs. ESSENTIAL JOB FUNCTIONS & RESPONSIBILITIES: Support client relationships by assisting with a book of business in conjunction with a Risk Advisor or Account Manager Develop and nurture strong relationships with clients by providing excellent service and support to clients Serve as a contributing member of an exceptional, resourceful, and collaborative High-Performance Team (HPT) Regularly communicate with accounts to proactively address concerns Manage and report information from clients to ensure we are assisting to minimize exposures Process all administrative responsibilities promptly, including data integration and reporting for the team Monitor account satisfaction levels and assist with proactive measures to ensure high levels of account retention Assist with marketing new business and/or renewal business, in conjunction with a Risk Advisor or Account Manager Accurately assist with managing all account work in our agency management system (EPIC) to ensure all data is accurate and deadlines are met Embrace the tools provided including following established workflows & processes Manage assigned office operations such as – mail, phones, office supplies, etc. Assist with agency autonomy items including marketing, facilities as appropriate for your agency location Seek and develop opportunities to increase knowledge of insurance industry trends and market conditions Build and maintain strong, long-lasting relationships with clients and carriers, both internal and external Maintain confidentiality of client and company information Perform other duties, as assigned, appropriate to the position SKILLS & COMPETENCIES: Proven experience in service/support management or a related client-facing role Desire to obtain a license as required, if not currently licensed Experience in the insurance industry is preferred Experience with Microsoft Office, including Word, Excel, Outlook, and basic PowerPoint functions Excellent communication and interpersonal skills, with the ability to interact effectively with clients and stakeholders at all levels Exceptional problem-solving skills with a strong focus on client satisfaction Strong organization and time management skills Managing both client-facing responsibilities and internal office operations seamlessly Ability to adapt to a fast-paced and dynamic environment Ability to work with internal teams to report information, track tasks, and align efforts toward achieving client goals\Strong collaborative and morale skills to motivate and assist the internal high-performing team Physical Demands: The primary language of First MainStreet is English. Excellent communication skills are defined as the ability to actively listen for total comprehension, ask questions that enhance the understanding of a certain topic, and relay information and/or instruction in a descriptive and understandable fashion in both written and verbal forms. Occasional lifting up to 20 lbs. may be necessary from time to time. Must be able to sit for long periods of time, view a computer monitor, and type (up to 8 hours a day). Specific vision abilities required include close vision, distance vision, color vision, depth perception, and ability to adjust focus.

Full job record

Job ID0912daa9821ab504b3a56f0387d0759ffdd393c0
Org ID96fc61be-d04f-451f-a5e0-825993218e94
Source ID10660e77-0afc-417a-b006-54290f0ccd59
Board ID10660e77-0afc-417a-b006-54290f0ccd59
Provideradp_workforcenow
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TitleAccount Specialist (FMSI)
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Statusactive
Activeyes
Location TextMoville, IA, US, Moville, IA
Department—
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CountryUnited States
RegionIA
CityMoville
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First Seen At2026-05-31 18:11:04Z
Last Seen At2026-06-06 13:20:56Z
Last Checked At2026-06-06 13:20:56Z
Last Changed At2026-06-06 13:20:56Z
Inactive At—
Source Posted At2026-05-27 20:21:00Z
Source Updated At—
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    "requisitionDescription": "<div><div><div><div><div><div><div><div><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/25.10.27/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\"></div><p><img src=\"https://static.workforcenow.adp.com/cccustom/Client/Recruitment/01-logo-fms-gold-blue-stack_larger%20(002)_07428daa-d576-477e-8a5f-630e5964bc28.png\" style=\"width: 300px;\" class=\"fr-fic fr-dib\" filepath=\"/Client/Recruitment/01-logo-fms-gold-blue-stack_larger%20(002)_07428daa-d576-477e-8a5f-630e5964bc28.png\" status=\"success\" isreadonly=\"false\" requestresponseid=\"4e80bcf5-7fa7-4003-a6b3-8f839d5e0dcb\" servertimetaken=\"887\"></p><p><br></p><p data-pasted=\"true\" style='box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; line-height: 1.25; margin-top: 0px; margin-bottom: 1rem; color: rgb(38, 35, 33); font-family: Circular, -apple-system, BlinkMacSystemFont, \"Segoe UI\", Roboto, Oxygen, Ubuntu, Cantarell, \"Fira Sans\", \"Droid Sans\", \"Helvetica Neue\", sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; margin-left: 0in;'><span style=\"font-family: arial, sans-serif; font-size: 16px;\">First MainStreet Insurance (FMSI), a TrueNorth entity, is seeking an Account Specialist in our EGR location to maintain relationships with our valued clients by helping them with their insurance protection needs. Account Specialists support the Account Manager (s), Account Executive (s), and Risk Advisor(s), and overall office needs. FMSI uses our core values of Exceptionalism, Collaboration, and Resourcefulness to enthusiastically serve our clients, colleagues, and communities.</span></p><p style='box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; line-height: 1.25; margin-top: 0px; margin-bottom: 1rem; color: rgb(38, 35, 33); font-family: Circular, -apple-system, BlinkMacSystemFont, \"Segoe UI\", Roboto, Oxygen, Ubuntu, Cantarell, \"Fira Sans\", \"Droid Sans\", \"Helvetica Neue\", sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; margin-left: 0in;'><span style=\"font-family: arial, sans-serif; font-size: 16px;\"><strong style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000;\">About First MainStreet Insurance:</strong></span></p><p style='box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; line-height: 1.25; margin-top: 0px; margin-bottom: 1rem; color: rgb(38, 35, 33); font-family: Circular, -apple-system, BlinkMacSystemFont, \"Segoe UI\", Roboto, Oxygen, Ubuntu, Cantarell, \"Fira Sans\", \"Droid Sans\", \"Helvetica Neue\", sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; margin-left: 0in;'><span style=\"font-family: arial, sans-serif; font-size: 16px;\">First MainStreet Insurance was established in 2017 as an organization dedicated to supporting local insurance agencies. Its mission is to help agencies preserve their hometown identity while gaining access to broader resources, expanding carrier markets, and the operational strength needed to stay competitive.</span></p><p style='box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; line-height: 1.25; margin-top: 0px; margin-bottom: 1rem; color: rgb(38, 35, 33); font-family: Circular, -apple-system, BlinkMacSystemFont, \"Segoe UI\", Roboto, Oxygen, Ubuntu, Cantarell, \"Fira Sans\", \"Droid Sans\", \"Helvetica Neue\", sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; margin-left: 0in;'><span style=\"font-family: arial, sans-serif; font-size: 16px;\">FMSI operates as an affiliate of TrueNorth Companies, a leading insurance and risk-management firm. TrueNorth established FMSI as a strategic platform to connect with and elevate community-based agencies across the Midwest. For years, FMSI has delivered innovative solutions and personal, relationship-driven service to meet our clients&rsquo; evolving needs. Our integrated platform spanning risk management, employee benefits, and personal financial strategies creates a comprehensive approach to the complex challenges of today&rsquo;s world.</span></p><p style='box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; line-height: 1.25; margin-top: 0px; margin-bottom: 1rem; color: rgb(38, 35, 33); font-family: Circular, -apple-system, BlinkMacSystemFont, \"Segoe UI\", Roboto, Oxygen, Ubuntu, Cantarell, \"Fira Sans\", \"Droid Sans\", \"Helvetica Neue\", sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; margin-left: 0in;'><span style=\"font-family: arial, sans-serif; font-size: 16px;\">Come join our amazing team!</span></p><p style='box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; line-height: 1.25; margin-top: 0px; margin-bottom: 1rem; color: rgb(38, 35, 33); font-family: Circular, -apple-system, BlinkMacSystemFont, \"Segoe UI\", Roboto, Oxygen, Ubuntu, Cantarell, \"Fira Sans\", \"Droid Sans\", \"Helvetica Neue\", sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; margin-left: 0in;'><span style=\"font-family: arial, sans-serif; font-size: 16px;\"><strong style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000;\">What FMSI Offers:&nbsp;</strong></span></p><p style='box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; line-height: 1.25; margin-top: 0px; margin-bottom: 1rem; color: rgb(38, 35, 33); font-family: Circular, -apple-system, BlinkMacSystemFont, \"Segoe UI\", Roboto, Oxygen, Ubuntu, Cantarell, \"Fira Sans\", \"Droid Sans\", \"Helvetica Neue\", sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; margin-left: 0in;'><span style=\"font-family: arial, sans-serif; font-size: 16px;\">FMSI offers a lineup of excellent benefits to all full-time employees, including:&nbsp;</span></p><div style='box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; color: rgb(38, 35, 33); font-family: Circular, -apple-system, BlinkMacSystemFont, \"Segoe UI\", Roboto, Oxygen, Ubuntu, Cantarell, \"Fira Sans\", \"Droid Sans\", \"Helvetica Neue\", sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; margin-left: 0in;'><ul style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; list-style-type: disc; margin-left: 0in;\"><li style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; margin-left: 0in; font-family: arial, sans-serif; font-size: 16px;\">Annual Bonus&nbsp;</li><li style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; margin-left: 0in; font-family: arial, sans-serif; font-size: 16px;\">Medical, Dental, Vision, Life, and Disability Insurance&nbsp;</li><li style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; margin-left: 0in; font-family: arial, sans-serif; font-size: 16px;\">401(k) with Company Contributions&nbsp;</li><li style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; margin-left: 0in; font-family: arial, sans-serif; font-size: 16px;\">Paid Time Off (PTO): Paid time off ensures rest and balance, plus 11 paid holidays&nbsp;</li><li style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; margin-left: 0in; font-family: arial, sans-serif; font-size: 16px;\">Donation Match Program&nbsp;</li><li style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; margin-left: 0in; font-family: arial, sans-serif; font-size: 16px;\">Tuition reimbursement and paid certifications, licenses, and designations&nbsp;</li><li style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; margin-left: 0in; font-family: arial, sans-serif; font-size: 16px;\">Employee Assistance Program (EAP) and wellness program with financial incentives&nbsp;</li><li style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; margin-left: 0in; font-family: arial, sans-serif; font-size: 16px;\">$3,000 Referral Bonus&nbsp;</li></ul></div><div><div class=\"fr-view\"><div><div class=\"fr-view\"><p><span style=\"font-family: arial, sans-serif; font-size: 16px;\">&nbsp;<strong>POSITION SUMMARY:</strong></span></p><p style=\"margin-left:0in;\"><span style=\"font-family: arial, sans-serif; font-size: 16px;\">The primary responsibility of the Account Specialist is delivering high-quality service and support to our valued clients. Service Specialists will support the Account Manager(s), Account Executive(s), Risk Advisor(s), and any overall office needs.</span></p><p style=\"margin-left:0in;\"><span style=\"font-family: arial, sans-serif; font-size: 16px;\"><strong>ESSENTIAL JOB FUNCTIONS &amp; RESPONSIBILITIES:</strong></span></p><ul type=\"disc\"><li style=\"margin-left: 0in; font-family: arial, sans-serif; font-size: 16px;\">Support client relationships by assisting with a book of business in conjunction with a Risk Advisor or Account Manager</li><li style=\"margin-left: 0in; font-family: arial, sans-serif; font-size: 16px;\">Develop and nurture strong relationships with clients by providing excellent service and support to clients</li><li style=\"margin-left: 0in; font-family: arial, sans-serif; font-size: 16px;\">Serve as a contributing member of an exceptional, resourceful, and collaborative High-Performance Team (HPT)</li><li style=\"margin-left: 0in; font-family: arial, sans-serif; font-size: 16px;\">Regularly communicate with accounts to proactively address concerns</li><li style=\"margin-left: 0in; font-family: arial, sans-serif; font-size: 16px;\">Manage and report information from clients to ensure we are assisting to minimize exposures</li><li style=\"margin-left: 0in; font-family: arial, sans-serif; font-size: 16px;\">Process all administrative responsibilities promptly, including data integration and reporting for the team</li><li style=\"margin-left: 0in; font-family: arial, sans-serif; font-size: 16px;\">Monitor account satisfaction levels and assist with proactive measures to ensure high levels of account retention</li><li style=\"margin-left: 0in; font-family: arial, sans-serif; font-size: 16px;\">Assist with marketing new business and/or renewal business, in conjunction with a Risk Advisor or Account Manager</li><li style=\"margin-left: 0in; font-family: arial, sans-serif; font-size: 16px;\">Accurately assist with managing all account work in our agency management system (EPIC) to ensure all data is accurate and deadlines are met</li><li style=\"margin-left: 0in; font-family: arial, sans-serif; font-size: 16px;\">Embrace the tools provided including following established workflows &amp; processes</li><li style=\"margin-left: 0in; font-family: arial, sans-serif; font-size: 16px;\">Manage assigned office operations such as &ndash; mail, phones, office supplies, etc.</li><li style=\"margin-left: 0in; font-family: arial, sans-serif; font-size: 16px;\">Assist with agency autonomy items including marketing, facilities as appropriate for your agency location</li><li style=\"margin-left: 0in; font-family: arial, sans-serif; font-size: 16px;\">Seek and develop opportunities to increase knowledge of insurance industry trends and market conditions</li><li style=\"margin-left: 0in; font-family: arial, sans-serif; font-size: 16px;\">Build and maintain strong, long-lasting relationships with clients and carriers, both internal and external</li><li style=\"margin-left: 0in; font-family: arial, sans-serif; font-size: 16px;\">Maintain confidentiality of client and company information</li><li style=\"margin-left: 0in; font-family: arial, sans-serif; font-size: 16px;\">Perform other duties, as assigned, appropriate to the position</li></ul><p style=\"margin-left:0in;\"><span style=\"font-family: arial, sans-serif; font-size: 16px;\"><strong>SKILLS &amp; COMPETENCIES:</strong></span></p><ul type=\"disc\"><li style=\"margin-left: 0in; font-family: arial, sans-serif; font-size: 16px;\">Proven experience in service/support management or a related client-facing role</li><li style=\"margin-left: 0in; font-family: arial, sans-serif; font-size: 16px;\">Desire to obtain a license as required, if not currently licensed</li><li style=\"margin-left: 0in; font-family: arial, sans-serif; font-size: 16px;\">Experience in the insurance industry is preferred</li><li style=\"margin-left: 0in; font-family: arial, sans-serif; font-size: 16px;\">Experience with Microsoft Office, including Word, Excel, Outlook, and basic PowerPoint functions</li><li style=\"margin-left: 0in; font-family: arial, sans-serif; font-size: 16px;\">Excellent communication and interpersonal skills, with the ability to interact effectively with clients and stakeholders at all levels</li><li style=\"margin-left: 0in; font-family: arial, sans-serif; font-size: 16px;\">Exceptional problem-solving skills with a strong focus on client satisfaction</li><li style=\"margin-left: 0in; font-family: arial, sans-serif; font-size: 16px;\">Strong organization and time management skills</li><li style=\"margin-left: 0in; font-family: arial, sans-serif; font-size: 16px;\">Managing both client-facing responsibilities and internal office operations seamlessly</li><li style=\"margin-left: 0in; font-family: arial, sans-serif; font-size: 16px;\">Ability to adapt to a fast-paced and dynamic environment</li><li style=\"margin-left: 0in; font-family: arial, sans-serif; font-size: 16px;\">Ability to work with internal teams to report information, track tasks, and align efforts toward achieving client goals\\Strong collaborative and morale skills to motivate and assist the internal high-performing team</li></ul><p style=\"margin-left:0in;\"><span style=\"font-family: arial, sans-serif; font-size: 16px;\">Physical Demands: The primary language of First MainStreet is English. Excellent communication skills are defined as the ability to actively listen for total comprehension, ask questions that enhance the understanding of a certain topic, and relay information and/or instruction in a descriptive and understandable fashion in both written and verbal forms. Occasional lifting up to 20 lbs. may be necessary from time to time. Must be able to sit for long periods of time, view a computer monitor, and type (up to 8 hours a day). Specific vision abilities required include close vision, distance vision, color vision, depth perception, and ability to adjust focus.</span></p></div></div></div></div></div></div></div></div></div></div></div></div>\n",
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