Senior Residential Loan Servicer

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    "requisitionDescription": "<div><div><p>Actual compensation for this role is commensurate with experience, skill set, and other qualifications.</p><p><br></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;' id=\"isPasted\"><span style='font-family:\"Calibri\",sans-serif;color:#365F91;'>&nbsp;</span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;text-align:center;'><span style='font-size:19px;font-family:\"Calibri\",sans-serif;'>East Cambridge Savings Bank&rsquo;s Lending Division is actively recruiting for a</span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;text-align:center;'><strong><span style='font-size:19px;font-family:\"Calibri\",sans-serif;color:#4F81BD;'>Senior Residential Loan Servicer.</span></strong></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><span style='font-family:\"Calibri\",sans-serif;'>&nbsp;</span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;line-height:12.0pt;'><strong><span style='font-family:\"Calibri\",sans-serif;color:#365F91;'>Function:</span></strong></p><p style=\"margin:0in;text-align:justify;font-size:16px;font-family:Courier;\"><span style='font-family:\"Calibri\",sans-serif;'>Under the general direction of the Assistant Manager-Loan Servicing, performs a variety of administrative duties pertaining to the servicing of Residential and Consumer loans.</span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><span style='font-family:\"Calibri\",sans-serif;'>&nbsp;</span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;line-height:12.0pt;'><strong><span style='font-family:\"Calibri\",sans-serif;color:#365F91;'>We are looking for candidates with:</span></strong></p><ul style=\"list-style-type: disc;margin-left:0in;\"><li><span style='font-family:\"Calibri\",sans-serif;'>3-5 years of loan servicing experience&nbsp;</span></li><li><span style='font-family:\"Calibri\",sans-serif;'>3 years customer service experience&nbsp;</span></li><li><span style='font-family:\"Calibri\",sans-serif;'>Working knowledge of Microsoft Word and Excel</span></li><li><span style='font-family:\"Calibri\",sans-serif;'>Working knowledge of CORE processing system, COCC preferred</span></li><li><span style='font-family:\"Calibri\",sans-serif;'>Strong verbal and written communication skills</span></li><li><span style='font-family:\"Calibri\",sans-serif;'>Strong attention to detail, able to work independently, manage multiple priorities, and meet deadlines in a fast-paced environment&nbsp;</span></li><li><span style='font-family:\"Calibri\",sans-serif;'>Well-developed analytical, problem solving and organizational skills</span></li><li><span style='font-family:\"Calibri\",sans-serif;'>Must be willing to work additional hours as needed.</span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in;font-size:16px;font-family:\"Times New Roman\",serif;'><span style='font-family:\"Calibri\",sans-serif;'>&nbsp;</span></p><p style=\"margin:0in;text-align:justify;font-size:16px;font-family:Courier;\"><strong><span style='font-family:\"Calibri\",sans-serif;color:#365F91;'>&nbsp;</span></strong></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><strong><span style='font-family:\"Calibri\",sans-serif;color:#365F91;'>Essential Job Functions:</span></strong></p><ul style=\"list-style-type: disc;margin-left:undefined;\"><li><span style='font-family:\"Calibri\",sans-serif;'>Responsible for ensuring the accurate set up of all new residential, Freddie Mac, and consumer loans on the core system. &nbsp;Reviews loan notes for accuracy and compliance with rate and general lending policy and guidelines. &nbsp;Reviews and monitors new loans on Loan Registers ensuring accuracy and making corrections as needed. Tracks and performs necessary maintenance on HELOC loans going into repayment.</span></li><li><span style='font-family:\"Calibri\",sans-serif;'>Sets up investor trailers on the core system and funds GSE loans. Balances funds received from investors for all purchased loans.</span></li><li><span style='font-family:\"Calibri\",sans-serif;'>Prepares and submits monthly loan reports to investors and Solar loans. Submits requests for interest subsidies and reconciles funds received.</span></li><li><span style='font-family:\"Calibri\",sans-serif;'>Contacts Banking Center personnel for missing or incorrect information and follows through to ensure information is received. &nbsp;Answers questions and provides guidance as needed.</span></li><li><span style='font-family:\"Calibri\",sans-serif;'>Manages the MERS system to assure that all new and paid off loans are being assigned/deleted as required. &nbsp; Prepares the monthly reconciliation on MERS.</span></li><li><span style='font-family:\"Calibri\",sans-serif;'>Assists customers and team members with inquiries resolving issues as needed.&nbsp;Works with senior management to handle escalated situations and provide problem resolution.</span></li><li><span style='font-family:\"Calibri\",sans-serif;'>Manages the PMI process from registration, monthly remittance, monitoring and cancellation.</span></li><li><span style='font-family:\"Calibri\",sans-serif;'>Processes general ledger entries on a monthly basis for all Purchased Loan payments received via wire. Reviews various general ledger accounts, researches, and clears outstanding entries. &nbsp;Responsible for the payment of several vendor invoices as assigned.</span></li><li><span style='font-family:\"Calibri\",sans-serif;'>Assists in processing all index changes on the core system on either a daily, weekly or monthly basis. Processes loan modifications and updates on the core system.</span></li><li><span style='font-family:\"Calibri\",sans-serif;'>Responsible for preparing Loan Servicing reports for the Executive Committee, as well as month end and quarter end reports. &nbsp;Ensures that data is accurate.</span></li><li><span style='font-family:\"Calibri\",sans-serif;'>Assists management with gathering information needed for audits and regulatory exams.</span></li><li><span style='font-family:\"Calibri\",sans-serif;'>Makes recommendations to management when needed in regards to the development and updating of procedures and department work methods. &nbsp;Maintains procedures manual, loan documents and forms. &nbsp;Assists management with communication and training of appropriate staff on updated or revised Lending products, policies and procedures. Keeps abreast of all loan servicing tasks and assists as necessary to maintain efficiency in loan servicing.</span></li></ul><p style=\"margin:0in;text-align:left;font-size:16px;font-family:Courier;\"><span style='font-family:\"Calibri\",sans-serif;'>&nbsp;</span></p><p style=\"margin:0in;text-align:left;font-size:16px;font-family:Courier;\"><strong><span style='font-family:\"Calibri\",sans-serif;color:#365F91;'>Supportive Functions:</span></strong></p><ul style=\"list-style-type: disc;margin-left:0in;\"><li><span style='font-family:\"Calibri\",sans-serif;'>Performs related lending tasks and special projects as may be required or assigned.</span></li><li><span style='font-family:\"Calibri\",sans-serif;'>Assists with functions related to the servicing of Commercial loans.</span></li></ul><p id=\"isPasted\"><br></p><p><br></p><p>Contact our Human Resources Division or visit <a data-fr-linked=\"true\" href=\"https://www.ecsb.com/about-us/careers\">https://www.ecsb.com/about-us/careers</a> for more details and to apply.&nbsp;</p><p><br></p><p>Or submit your resume to:</p><p>Email: <a data-fr-linked=\"true\" href=\"mailto:[email protected]\">[email protected]</a> Fax: 617-252-6877 Phone: 617-354-7700</p><p><br></p><p>East Cambridge Savings Bank, Attn: Human Resources</p><p>344 Cambridge Street Cambridge, MA 02141</p><p><br></p><p>East Cambridge Savings Bank is an Equal Opportunity Employer/Veterans/Disabled</p></div></div>\n",
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