Home › Companies › 4b747a44 28f7 4693 B5cf 86caeceebe33 19000101 000001 › Passenger Service Agent
Passenger Service Agent
4b747a44 28f7 4693 B5cf 86caeceebe33 19000101 000001 · Atlanta, GA, US, Atlanta, GA · Active · $20–$20 / hour · ADP Workforce Now Recruiting
Job facts
| Field | Value |
|---|---|
| Company | 4b747a44 28f7 4693 B5cf 86caeceebe33 19000101 000001 |
| Title | Passenger Service Agent |
| Normalized title | - |
| Department / team | - |
| Location | Atlanta, GA, United States |
| Work model | - |
| Employment type | Part Time |
| Salary | $20–$20 / hour |
| Status | active |
| ATS provider | ADP Workforce Now Recruiting |
| Posted / first seen | 2026-06-01 / 2026-06-03 |
| Changed / last seen | 2026-06-06 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from 4b747a44 28f7 4693 B5cf 86caeceebe33 19000101 000001. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through ADP Workforce Now Recruiting. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Atlanta. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | 4b747a44 28f7 4693 B5cf 86caeceebe33 19000101 000001 |
| Source | 5408c029-e68c-486a-81a2-1c3cebf063b6 |
| ATS provider | ADP Workforce Now Recruiting |
Description
Summary/Objective
Provide check-in services for passengers, ensuring that all security procedures are met. Exhibiting exceptional customer service and communication skills. Process passenger luggage and claims. Serve as gate agent for the outbound flight, including boarding of passengers,
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Working at the front counter assisting passengers with check-in. Using the airline system, issues tickets, create or change reservations and provides flight information. Will solve ticket-related travel problems. Check-in the passenger baggage using the airline internal baggage system. Will provide assistance and handle baggage claims for inbound and outbound flights. Review all necessary documentation to travel, following all regulations and security procedures, including company and government agencies regulations. Greet and provide excellent customer service, ensuring each passenger feels welcome and supported. Communicate clearly and effectively to address concerns and resolve issues on the spot, strong communication and interpersonal skills.
Check in guests, verify documents, and ensure all details are accurate. Multitask efficiently in a fast-paced environment, staying calm and organized under pressure. Take ownership of your area, always ensuring a safe and professional environment. Accurately enter passenger data into our systems and uphold a professional appearance. Stay attentive to our standards and policies. Taking initiative throughout your duties. Attention to details Issue boarding passes & baggage tags
Competencies
Teamwork Orientation Stress Management Ethical Conduct Good Communication Customer/Client Focus Supervisory Responsibility
This position has no supervisory responsibilities.
Work Environment
This job operates at an airport setting (inside terminal).
Physical Demands
This position is very active and requires stand or walk constantly (for up to an entire shift) on various surfaces (tile, concrete, carpet). Occasionally bend/twist at waist/knees/neck, pulling and pushing to perform various duties. The employee occasionally lift and/or move up to 70 pounds or more.
Position Type and Expected Hours of Work
This is a full-time or part-time position. Days and hours of work varied from Monday through Sunday, with different shifts (service provided to customers is 24/7).
Travel
No travel is expected for this position.
Required Education and Experience
High school diploma or GED. Computer and reservation system knowledge in Amadeus & World Tracer required Additional Eligibility Qualifications
Must exhibit exceptional customer service As a condition of employment, employee must successfully complete a background investigation. Must be able to read, write and speak English. Maintain a relationship with both employees and clients Long period of standing and interacting with large crowds. Must be flexible and able to adapt to last-minute schedule changes Must possess effective interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner. Must be able to read and understand all operating and airport procedures and instructions. Must be able to handle pressure of working with high volume general public (constantly to occasionally depending on assignment) Follow Grooming standards
Full job record
| Job ID | 08ce8cd4f83a7952f5942482b0affe525a1ac1f8 |
| Org ID | 422e6332-5bf7-4839-915a-e8fed7ddba09 |
| Source ID | 5408c029-e68c-486a-81a2-1c3cebf063b6 |
| Board ID | 5408c029-e68c-486a-81a2-1c3cebf063b6 |
| Provider | adp_workforcenow |
| Provider Job Key | 632883 |
| Title | Passenger Service Agent |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Atlanta, GA, US, Atlanta, GA |
| Department | — |
| Team | — |
| Employment Type | part_time |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | GA |
| City | Atlanta |
| Salary Raw | 20 To 20 (USD) Hourly |
| Salary Min | 20 |
| Salary Max | 20 |
| Salary Currency | USD |
| Salary Period | hour |
| Source URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=4b747a44-28f7-4693-b5cf-86caeceebe33&ccId=19000101_000001&lang=en_US&type=JS&jobId=632883&jwId=9205204716755_1 |
| Apply URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=4b747a44-28f7-4693-b5cf-86caeceebe33&ccId=19000101_000001&lang=en_US&type=JS&jobId=632883&jwId=9205204716755_1 |
| First Seen At | 2026-06-03 08:39:33Z |
| Last Seen At | 2026-06-06 12:14:24Z |
| Last Checked At | 2026-06-06 12:14:24Z |
| Last Changed At | 2026-06-06 12:14:24Z |
| Inactive At | — |
| Source Posted At | 2026-06-01 18:18:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=4b747a44-28f7-4693-b5cf-86caeceebe33|19000101_000001/date=2026-06-06/2026-06-06T12-14-24-095Z-20e0474a9e1a66f4d9309701f2bf354523a8190960f6ce73d9c8c8b29fbd35ef.json |
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"requisitionDescription": "<div><div><div><p><br></p><p id=\"isPasted\" style='margin-top:0in;margin-right:0in;margin-bottom:7.5pt;margin-left:0in;line-height:16.5pt;font-size:15px;font-family:\"Calibri\",sans-serif;'><strong><span style='font-family:\"Arial\",sans-serif;color:#494949;'>Summary/Objective<br> </span></strong><span style='font-family:\"Arial\",sans-serif;color:#494949;'>Provide check-in services for passengers, ensuring that all security procedures are met. Exhibiting exceptional customer service and communication skills. Process passenger luggage and claims. Serve as gate agent for the outbound flight, including boarding of passengers,<strong><br> </strong> <strong>Essential Functions</strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:7.5pt;margin-left:0in;line-height:16.5pt;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-family:\"Arial\",sans-serif;color:#494949;'>Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</span></p><ol start=\"1\" style=\"margin-bottom:0in;margin-top:0in;\" type=\"1\"><li style='margin-top:0in;margin-right:0in;margin-bottom:7.5pt;margin-left:0in;line-height:16.5pt;font-size:15px;font-family:\"Calibri\",sans-serif;color:#494949;background:white;'><span style='font-size:14px;font-family:\"Arial\",sans-serif;color:#222222;'>Working at the front counter assisting passengers with check-in. Using the airline system, issues tickets, create or change reservations and provides flight information. Will solve ticket-related travel problems.</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:7.5pt;margin-left:0in;line-height:16.5pt;font-size:15px;font-family:\"Calibri\",sans-serif;color:#494949;background:white;'><span style='font-size:14px;font-family:\"Arial\",sans-serif;color:#222222;'>Check-in the passenger baggage using the airline internal baggage system. Will provide assistance and handle baggage claims for inbound and outbound flights.</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:7.5pt;margin-left:0in;line-height:16.5pt;font-size:15px;font-family:\"Calibri\",sans-serif;color:#494949;background:white;'><span style='font-size:14px;font-family:\"Arial\",sans-serif;color:#222222;'>Review all necessary documentation to travel, following all regulations and security procedures, including company and government agencies regulations. </span></li><li style=\"margin-left:0in;\">Greet and provide excellent customer service, ensuring each passenger feels welcome and supported.</li><li style=\"margin-left:0in;\">Communicate clearly and effectively to address concerns and resolve issues on the spot, strong communication and interpersonal skills.<br> Check in guests, verify documents, and ensure all details are accurate.</li><li style=\"margin-left:0in;\">Multitask efficiently in a fast-paced environment, staying calm and organized under pressure.</li><li style=\"margin-left:0in;\">Take ownership of your area, always ensuring a safe and professional environment.</li><li style=\"margin-left:0in;\">Accurately enter passenger data into our systems and uphold a professional appearance.</li><li style=\"margin-left:0in;\">Stay attentive to our standards and policies.</li><li style=\"margin-left:0in;\">Taking initiative throughout your duties.</li><li style=\"margin-left:0in;\">Attention to details</li><li style=\"margin-left:0in;\">Issue boarding passes & baggage tags</li></ol><p style=\"margin-left: 0in; text-align: left;\"><br></p><p style='margin-top:0in;margin-right:0in;margin-bottom:7.5pt;margin-left:0in;line-height:16.5pt;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-family:\"Arial\",sans-serif;color:#494949;'> <strong>Competencies</strong></span></p><div style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:107%;font-size:15px;font-family:\"Calibri\",sans-serif;'><ol style=\"margin-left: 48px ;\"><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; line-height: 107%; font-size: 15px; font-family: Calibri, sans-serif;\"><span style='font-family:\"Arial\",sans-serif;color:#494949;'>Teamwork Orientation</span></li></ol></div><ol style=\"margin-left: 48px ;\"><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; line-height: normal; font-size: 15px; font-family: Calibri, sans-serif; color: rgb(73, 73, 73);\"><span style='font-family:\"Arial\",sans-serif;'>Stress Management</span></li><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; line-height: normal; font-size: 15px; font-family: Calibri, sans-serif; color: rgb(73, 73, 73);\"><span style='font-family:\"Arial\",sans-serif;'>Ethical Conduct</span></li><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; line-height: normal; font-size: 15px; font-family: Calibri, sans-serif; color: rgb(73, 73, 73);\"><span style='font-family:\"Arial\",sans-serif;'>Good Communication</span></li><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; line-height: normal; font-size: 15px; font-family: Calibri, sans-serif; color: black;\"><span style='font-family:\"Arial\",sans-serif;color:#494949;'>Customer/Client Focus</span></li></ol><p style='margin-top:0in;margin-right:0in;margin-bottom:7.5pt;margin-left:0in;line-height:16.5pt;font-size:15px;font-family:\"Calibri\",sans-serif;'><strong><span style='font-family:\"Arial\",sans-serif;color:#494949;'>Supervisory Responsibility</span></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:7.5pt;margin-left:0in;line-height:16.5pt;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-family:\"Arial\",sans-serif;color:#494949;'>This position has no supervisory responsibilities.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:7.5pt;margin-left:0in;line-height:16.5pt;font-size:15px;font-family:\"Calibri\",sans-serif;'><strong><span style='font-family:\"Arial\",sans-serif;color:#494949;'>Work Environment</span></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;background:white;'><span style='font-family:\"Arial\",sans-serif;color:#494949;'>This job operates at an airport setting</span><span style='font-family:\"Arial\",sans-serif;color:#494949;'> (inside terminal).</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:7.5pt;margin-left:0in;line-height:16.5pt;font-size:15px;font-family:\"Calibri\",sans-serif;'><strong><span style='font-family:\"Arial\",sans-serif;color:#494949;'>Physical Demands</span></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;background:white;'><span style='font-family:\"Arial\",sans-serif;color:#494949;'>This position is very active and requires stand or walk constantly (for up to an entire shift) on various surfaces (tile, concrete, carpet). Occasionally bend/twist at waist/knees/neck, pulling and pushing to perform various duties. The employee occasionally lift and/or move up to 70 pounds</span><span style='font-family:\"Arial\",sans-serif;color:black;'> </span><span style='font-family:\"Arial\",sans-serif;color:#494949;'>or more. </span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:7.5pt;margin-left:0in;line-height:16.5pt;font-size:15px;font-family:\"Calibri\",sans-serif;'><strong><span style='font-family:\"Arial\",sans-serif;color:#494949;'>Position Type and Expected Hours of Work</span></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:7.5pt;margin-left:0in;line-height:16.5pt;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-family:\"Arial\",sans-serif;color:#494949;'>This is a full-time or part-time position. Days and hours of work varied from Monday through Sunday, with different shifts (service provided to customers is 24/7). </span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:7.5pt;margin-left:0in;line-height:16.5pt;font-size:15px;font-family:\"Calibri\",sans-serif;background:white;'><strong><span style='font-family:\"Arial\",sans-serif;color:#494949;'>Travel</span></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:7.5pt;margin-left:0in;line-height:16.5pt;font-size:15px;font-family:\"Calibri\",sans-serif;background:white;'><span style='font-family:\"Arial\",sans-serif;color:#494949;'>No travel is expected for this position.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:7.5pt;margin-left:0in;line-height:16.5pt;font-size:15px;font-family:\"Calibri\",sans-serif;background:white;'><strong><span style='font-family:\"Arial\",sans-serif;color:#494949;'>Required Education and Experience</span></strong></p><div style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:107%;font-size:15px;font-family:\"Calibri\",sans-serif;'><ol style=\"margin-bottom:0in;list-style-type: decimal;margin-left:undefined;\"><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:107%;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-family:\"Arial\",sans-serif;color:#494949;'>High school diploma or GED.</span></li><li style=\"margin-left:0in;\">Computer and reservation system knowledge in Amadeus & World Tracer required</li></ol></div><p style='margin-top:0in;margin-right:0in;margin-bottom:7.5pt;margin-left:0in;line-height:16.5pt;font-size:15px;font-family:\"Calibri\",sans-serif;background:white;'><strong><span style='font-family:\"Arial\",sans-serif;color:#494949;'>Additional Eligibility Qualifications</span></strong></p><ol start=\"1\" style=\"margin-bottom:0in;\" type=\"1\"><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:#494949;background:white;'><span style='font-family:\"Arial\",sans-serif;'>Must exhibit exceptional customer service</span></li></ol><ol style=\"list-style-type: undefined;margin-left:undefined;\"><li><span style='font-family:\"Arial\",sans-serif;color:#494949;'>As a condition of employment, employee must successfully complete a background investigation.</span></li><li><span style='font-family:\"Arial\",sans-serif;color:#494949;'>Must be able to read, write and speak English.</span></li><li><span style='font-family:\"Arial\",sans-serif;color:#494949;'>Maintain a relationship with both employees and clients</span></li><li style=\"margin-left:0in;\">Long period of standing and interacting with large crowds.</li><li style=\"margin-left:0in;\">Must be flexible and able to adapt to last-minute schedule changes</li><li style=\"margin-left:0in;\"><span style='font-family:\"Arial\",sans-serif;'>Must possess effective interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner.</span></li><li style=\"margin-left:0in;\"><span style='font-family:\"Arial\",sans-serif;'>Must be able to read and understand all operating and airport procedures and instructions.</span></li><li style=\"margin-left:0in;\"><span style='font-family:\"Arial\",sans-serif;'>Must be able to handle pressure of working with high volume general public (constantly to occasionally depending on assignment)</span></li><li style=\"margin-left:0in;\"><span style='font-family:\"Arial\",sans-serif;'>Follow Grooming standards</span></li></ol><p><br></p></div></div></div>\n",
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"requisitionTitle": "Passenger Service Agent",
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"detail_errors": []
}Get this page with API
Rendered from the bluedoor Job Postings API. Reproduce it:
GET https://api.bluedoor.sh/job-postings/v1/jobs/08ce8cd4f83a7952f5942482b0affe525a1ac1f8?include=descriptionJSONGET https://api.bluedoor.sh/job-postings/v1/orgs/422e6332-5bf7-4839-915a-e8fed7ddba09JSONGET https://api.bluedoor.sh/job-postings/v1/sources/5408c029-e68c-486a-81a2-1c3cebf063b6JSONGET https://api.bluedoor.sh/job-postings/v1/jobs/08ce8cd4f83a7952f5942482b0affe525a1ac1f8/eventsJSON