Customer Care Specialist/Receptionist - Jaguar Land Rover South Dade

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    "title": "Customer Care Specialist/Receptionist - Jaguar Land Rover South Dade",
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    "datePosted": "2026-03-25T04:00:00.000Z",
    "description": "<h2>Position Overview</h2>\n<p>Our <strong>Jaguar Land Rover South Dade</strong> dealership is hiring for a full-time Customer Care Specialist to join our team! This team member must be flexible to work weekends and holidays, if needed. </p>\n<p>This position requires a highly adaptable individual to be able to point customers to the correct information/individual being sought. Incumbent is the first point of contact with customers and shall represent the company in a positive light by greeting customers in a friendly upbeat manner, answer inquiries and provide information to the walk-in and phone-in customers, potential customers, visitors, and other interested parties regarding product, activities conducted at establishment and location of departments, offices, and employees within the organization.</p>\n<h2>Responsibilities</h2>\n<ul>\n <li>Operate telephone switchboard to answer, screen, or forward calls, providing information and taking messages.</li>\n <li>Greet persons entering the premises in a cheerful upbeat manner, determine nature and purpose of visit, and direct or escort them to specific destinations.</li>\n <li>Assist in uploading factory parts invoices</li>\n <li>Assist in uploading / reviewing dealer tire invoices to DI</li>\n <li>Process vendor invoices for parts (creating purchase orders ad submitting for payment)</li>\n <li>Provide and deliver the highest standards of service to our customers and provide assistance as needed.</li>\n <li>Works closely with salesperson</li>\n <li>Transmit information or documents to customers, using computer, mail, or fax.</li>\n <li>Hear and resolve complaints from customers or the public.</li>\n <li>Provide information about the company, such as location of departments or offices, employees within the organization, or services provided.</li>\n <li>Collect, sort, distribute, or prepare mail, messages, or courier deliveries.</li>\n <li>Process and prepare memos, correspondence, or other documents.</li>\n <li>Participates in required training</li>\n <li>Keep a current record of staff members' availability.</li>\n <li>Maintain lobby or reception area clean, neat and well organized.</li>\n <li>Maintains an organized, clean and safe work area</li>\n <li>Complies with company’s policies and procedures</li>\n <li>Other duties as assigned</li>\n</ul>\n<h2>Qualifications</h2>\n<p><strong>Education:</strong> High School Graduate or General Education Degree (GED): Required</p>\n<p> </p>\n<p><strong>Experience:</strong> One year of customer service oriented experience in a position with high walk-in traffic.</p>\n<p> </p>\n<p><strong>Computer Skills:</strong> This position requires an intermediate level of competency using Microsoft Office Suite. </p>\n<p> </p>\n<p><strong>Other Requirements: </strong></p>\n<p>Bilingual in English and Spanish is required.Incumbent must maintain a polished, professional appearance. This position requires incumbent to be highly reliable and on time to work as scheduled. </p>\n<p> </p>\n<p><strong>Work Environment:</strong></p>\n<p>The work environment is extremely fast paced and energetic. </p>",
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    "validThrough": "2027-03-25T04:00:00.000Z",
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      "name": "Warren Henry Automotive Group",
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