Home › Companies › Hctq Fa Us2 Oraclecloud Com CX 1 › Client Services Specialist
Client Services Specialist
Hctq Fa Us2 Oraclecloud Com CX 1 · Philadelphia, PA, United States; Philadelphia HQ, Philadelphia, PA, US · Hybrid · Active · $50,000–$60,000 / year · Oracle Recruiting Cloud / Fusion HCM
Job facts
| Field | Value |
|---|---|
| Company | Hctq Fa Us2 Oraclecloud Com CX 1 |
| Title | Client Services Specialist |
| Normalized title | - |
| Department / team | Business Professionals |
| Location | Philadelphia, PA, United States |
| Work model | Hybrid / Hybrid |
| Employment type | Full Time |
| Salary | $50,000–$60,000 / year |
| Status | active |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
| Posted / first seen | 2026-05-15 / 2026-05-31 |
| Changed / last seen | 2026-05-31 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Hctq Fa Us2 Oraclecloud Com CX 1. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Oracle Recruiting Cloud / Fusion HCM. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Philadelphia. | Open |
| Department jobs | Active postings in Business Professionals. | Open |
| Work model jobs | Active Hybrid postings. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Hctq Fa Us2 Oraclecloud Com CX 1 |
| Source | 95929d50-d7b5-4c1d-a6d5-2f4c1dfa5d6e |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
Description
Description
Cozen O’Connor is seeking a Client Services Specialist to join our Philadelphia team. The position of Client Services Specialist reports directly to the Client Services Supervisor and will work closely with the Senior Manager of Client Services and Billing in collection efforts. This is a hybrid position in the Philadelphia office.
Responsibilities
Assist with various client requests for additional information on invoices Ensure proper administration of internal write-off policies Monitor e-billed invoices deductions and assist with helping to reduce deductions Maintain accurate files of attempts to contact clients and records of discussions Assist with the cleanup of unallocated receipts and short paid invoices Process write-offs for identified accounts Build relationships with attorneys to identify clients that can be contacted for paying outstanding balances Perform tasks at a high level with customer service being top priority Research and resolve invoice inquiries/issues Place direct phone calls and emails to customers that are past due Provide copies of past due invoices and recapping invoices when necessary Update comments in Aderant system Assist with payment posting, client refunds and fund reallocations Research payment allocations and unidentified payments
Qualifications
High School Diploma or equivalent experience required College degree preferred 2+ years’ experience in collections, accounts receivable or a related area Excellent written, oral and reading communication skills in order for the incumbent to accurately obtain, interpret and transcribe a variety of communications and instructions Proficiency in Microsoft applications with advanced level in Microsoft Word and Outlook Professional interpersonal skills and the ability to adjust and interact with all levels of personnel including clients, attorneys and staff Be able to multitask, organized, set priorities and meet deadlines and take pride in one’s work Professional judgement, strong attention to detail and great interpersonal skills required The salary range for this role is $50,000 - $60,000 and represents the Firm’s good faith and reasonable estimate of the range of possible compensation at the time of posting. Actual compensation will be dependent upon a number of factors, including but not limited to, the candidate’s relevant experience, qualifications and location.
Full job record
| Job ID | 08b5a3377bdbf1ee5efe9b0689a3812e4f4f302b |
| Org ID | 32e2d08f-754a-4f8c-b2aa-a6f723e0c5a0 |
| Source ID | 95929d50-d7b5-4c1d-a6d5-2f4c1dfa5d6e |
| Board ID | 95929d50-d7b5-4c1d-a6d5-2f4c1dfa5d6e |
| Provider | oracle_hcm |
| Provider Job Key | 333 |
| Title | Client Services Specialist |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Philadelphia, PA, United States; Philadelphia HQ, Philadelphia, PA, US |
| Department | Business Professionals |
| Team | — |
| Employment Type | full_time |
| Workplace Type | hybrid |
| Remote Policy | hybrid |
| Country | United States |
| Region | PA |
| City | Philadelphia |
| Salary Raw | salary range for this role is $50,000 - $60,000 and represents the Firm’s good faith and reasonable estimate of the range of po |
| Salary Min | 50,000 |
| Salary Max | 60,000 |
| Salary Currency | USD |
| Salary Period | year |
| Source URL | https://hctq.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/333 |
| Apply URL | https://hctq.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/333 |
| First Seen At | 2026-05-31 18:03:00Z |
| Last Seen At | 2026-06-06 11:36:57Z |
| Last Checked At | 2026-06-06 11:36:57Z |
| Last Changed At | 2026-05-31 18:03:00Z |
| Inactive At | — |
| Source Posted At | 2026-05-15 18:48:24Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=oracle_hcm/board=hctq.fa.us2.oraclecloud.com|CX_1/date=2026-06-06/2026-06-06T11-36-53-498Z-b134525bd00adad33170f3eb2c2d4e0931644fed9ed40d4be6d121b6e1ecea1d.json |
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