Luxury Auto Dealership Porter/Valet Supervisor - Audi Fremont

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    "description": "<p><strong>Join our team as a Service Porter Supervisor at Alliance Dealer Solutions!</strong></p>\n\n<p>Alliance Dealer Solutions is seeking a self-motivated, entrepreneurial individual to serve as a Service Porter Supervisor for our dealership partner. As a Service Porter Supervisor, you play a vital role in ensuring the service department operates efficiently and smoothly. This leadership position is a significant step towards future opportunities, demonstrating accountability, efficiency, and stellar communication. You are responsible for assisting your leader in making sure everything within your power runs seamlessly.</p>\n\n<p><strong>Responsibilities</strong></p>\n\n<ul>\n\t<li>\n\t<p><strong>Physical Presence:</strong> Maintain a physical presence on the service drive to ensure a high-quality appearance.</p>\n\t</li>\n\t<li>\n\t<p><strong>Customer Interaction:</strong> Acknowledge and assist all vehicles with a smile and a friendly greeting (\"Good morning, afternoon, or evening\").</p>\n\t</li>\n\t<li>\n\t<p><strong>Log Requests:</strong> Properly log all pick-up requests from advisors and cashiers as needed.</p>\n\t</li>\n\t<li>\n\t<p><strong>Traffic Flow:</strong> Maintain a steady traffic flow on the service drive, using cones for any lane closures if necessary. Key control is paramount.</p>\n\t</li>\n\t<li>\n\t<p><strong>Monitor Return Times:</strong> Monitor porter return times when assisting guests with customer pick-up to ensure a quick and memorable experience.</p>\n\t</li>\n\t<li>\n\t<p><strong>Assign Duties:</strong> Assign downtime duties such as sweeping, picking up trash, maintaining the lounge, cleaning, etc.</p>\n\t</li>\n\t<li>\n\t<p><strong>Rotate Breaks:</strong> Rotate lunch breaks to ensure the drive is always properly staffed.</p>\n\t</li>\n\t<li>\n\t<p><strong>Service Drive Supervision:</strong> Assist with supervising the service department to ensure guests receive their vehicles in a timely manner as promised.</p>\n\t</li>\n\t<li>\n\t<p><strong>Supervise Employees:</strong> Oversee and manage the service porter team, providing guidance, training, and support to ensure high performance and adherence to dealership standards.</p>\n\t</li>\n\t<li>\n\t<p><strong>Other Duties as Assigned:</strong> Perform other tasks as required to ensure the smooth operation of the dealership.</p>\n\t</li>\n</ul>\n\n<p><strong>Ways to Shine</strong></p>\n\n<ul>\n\t<li>\n\t<p><strong>Smile and Eye Contact:</strong> Use eye contact and smile when speaking to others.</p>\n\t</li>\n\t<li>\n\t<p><strong>Strong Communication:</strong> Demonstrate strong communication skills with your team and clients.</p>\n\t</li>\n\t<li>\n\t<p><strong>Professional and Organized:</strong> Maintain a professional demeanor and be organized in your tasks.</p>\n\t</li>\n\t<li>\n\t<p><strong>Claim Prevention:</strong> Help build the team’s knowledge on claim prevention.</p>\n\t</li>\n\t<li>\n\t<p><strong>Build Rapport:</strong> Develop strong rapport with both your team and clients.</p>\n\t</li>\n</ul>\n\n<p><strong>Skills</strong></p>\n\n<ul>\n\t<li>\n\t<p><strong>Leadership Skills:</strong> Strong leadership and team management skills to effectively guide and support the porter team.</p>\n\t</li>\n\t<li>\n\t<p><strong>Customer Service Skills:</strong> Exceptional customer service skills and the ability to interact professionally and courteously with customers.</p>\n\t</li>\n\t<li>\n\t<p><strong>Organizational Skills:</strong> Excellent organizational skills to manage multiple tasks and ensure efficient service operations.</p>\n\t</li>\n\t<li>\n\t<p><strong>Attention to Detail:</strong> Meticulous attention to detail to ensure vehicles are serviced to the highest standards.</p>\n\t</li>\n\t<li>\n\t<p><strong>Communication Skills:</strong> Excellent verbal and written communication skills to ensure clear and effective interaction with customers and team members.</p>\n\t</li>\n\t<li>\n\t<p><strong>Professional Appearance:</strong> Neat and professional appearance is required.</p>\n\t</li>\n\t<li>\n\t<p><strong>Reliability:</strong> Strong time management skills and the ability to adhere to schedules and deadlines.</p>\n\t</li>\n</ul>",
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