Customer Access Representative

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        "AddressLine1": "1300 Enterprise Rd",
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    "ExternalDescriptionStr": "<p><span style=\"font-family:Tahoma, Verdana, sans-serif;font-size:14px;\"><strong>JOB CATEGORY: COMMUNITY HEALTH CENTER / ADMINISTRATION</strong></span></p><p><span style=\"font-family:Tahoma,Verdana,sans-serif;font-size:11pt;\"><strong>POSITION SUMMARY: </strong>This position provides receptionist duties for the center and performs a variety of clerical duties including patient appointments and registration, management of patient flow, billing, and payment collections.</span></p>",
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    "ExternalQualificationsStr": "<p><span style=\"font-family: Tahoma, Verdana, sans-serif;\"><span style=\"font-size: 11pt;\"><strong>REQUIREMENTS</strong></span></span></p><p><span style=\"font-family: Tahoma, Verdana, sans-serif;\"><span style=\"font-size: 11pt;\"><strong>EDUCATION AND/OR EXPERIENCE:</strong></span></span></p><ul><li><span style=\"font-family: Tahoma, Verdana, sans-serif;\"><span style=\"font-size: 11pt;\">High school diploma or general education degree (GED) required.</span></span></li><li><span style=\"font-family: Tahoma, Verdana, sans-serif;\"><span style=\"font-size: 11pt;\">Six months experience in healthcare setting OR one year administrative and/or customer service background.</span></span></li><li><span style=\"font-family: Tahoma, Verdana, sans-serif;\"><span style=\"font-size: 11pt;\">Computer experience required; ability to work with Windows-based programs strongly preferred.</span></span></li><li><span style=\"font-family: Tahoma, Verdana, sans-serif;\"><span style=\"font-size: 11pt;\">Experience or training in customer service industry preferred.</span></span></li><li><span style=\"font-family: Tahoma, Verdana, sans-serif;\"><span style=\"font-size: 11pt;\">Experience in medical billing preferred.</span></span></li><li><span style=\"font-family: Tahoma, Verdana, sans-serif;\"><span style=\"font-size: 11pt;\">Bilingual Spanish / English or Navajo / English preferred.</span></span></li></ul><p><span style=\"font-family: Tahoma, Verdana, sans-serif;\"><span style=\"font-size: 11pt;\"><strong>CERTIFICATES, LICENSES, REGISTRATIONS:</strong></span></span></p><ul><li><span style=\"font-family: Tahoma, Verdana, sans-serif;\"><span style=\"font-size: 11pt;\">If required to assist with state Centennial Care / Medicaid enrollment and/or NM Health Insurance Exchange (NMHIX) enrollment, must successfully complete required state and federal health insurance enrollment assistance training programs and obtain related certifications before providing enrollment services and maintain current while required to provide these services.</span></span></li></ul><p><span style=\"font-family: Tahoma, Verdana, sans-serif;\"><span style=\"font-size: 11pt;\"><strong>SCREENING REQUIREMENTS:</strong></span></span></p><p><span style=\"font-family: Tahoma, Verdana, sans-serif;\"><span style=\"font-size: 11pt;\">This position requires successful completion of an initial post-offer of employment:</span></span></p><ul><li><span style=\"font-family: Tahoma, Verdana, sans-serif;\"><span style=\"font-size: 11pt;\">According to PMS Human Resources Policy 205.006, “Healthcare Personnel Testing &amp; Immunization Requirements,” this position must comply with required testing and immunizations. Testing and immunizations including TB, Hepatitis B (consent or waiver), Tdap, MMR, and Varicella, will be available at the employee’s PMS health center. Influenza vaccines will be required according to dates set by the CDC and NMDOH.&nbsp;</span></span></li></ul><p>&nbsp;</p><ul><li><span style=\"font-family: Tahoma, Verdana, sans-serif;\">If required to assist with NM Health Insurance Exchange (NMHIX) enrollment, this position requires successful completion of a Criminal Records Check conducted by the NM Insurance Exchange as a part of their assistor’s application process, prior to providing these services.&nbsp;</span></li></ul><p>&nbsp;</p><p><span style=\"font-family: Tahoma, Verdana, sans-serif;\"><span style=\"font-size: 14px;\"><strong>$100 EMPLOYEE REFERRAL BONUS</strong></span></span></p><p><span style=\"font-family: Tahoma, Verdana, sans-serif;\"><span style=\"font-size: 14px;\"><strong>BONUSES</strong></span></span></p><ul><li><span style=\"font-family: Tahoma, Verdana, sans-serif;\"><span style=\"font-size: 14px;\">All bonuses subject to tax withholding and eligibility requirements.</span></span></li></ul><p><span style=\"font-family: Tahoma, Verdana, sans-serif;\"><span style=\"font-size: 14px;\"><strong>ABOUT PMS</strong></span></span></p><ul><li><span style=\"font-family: Tahoma, Verdana, sans-serif;\"><span style=\"font-size: 14px;\">Founded in 1969, PMS is a non-profit organization with over 1,300 employees providing services at 100+ locations in New Mexico.</span></span></li><li><span style=\"font-family: Tahoma, Verdana, sans-serif;\"><span style=\"font-size: 14px;\">Our diverse services include primary care, dental, behavioral health, early childhood education, supportive living, and senior programs.</span></span></li><li><span style=\"font-family: Tahoma, Verdana, sans-serif;\"><span style=\"font-size: 14px;\">We concentrate our resources on meeting the needs of underserved areas of New Mexico.</span></span></li><li><span style=\"font-family: Tahoma, Verdana, sans-serif;\"><span style=\"font-size: 14px;\">We operate the largest network of federally qualified health centers in the state.</span></span></li><li><span style=\"font-family: Tahoma, Verdana, sans-serif;\"><span style=\"font-size: 14px;\">PMS is not affiliated with Presbyterian Healthcare Services, Presbyterian Hospitals or Presbyterian Health Plan.</span></span></li></ul><p><span style=\"font-family: Tahoma, Verdana, sans-serif;\"><span style=\"font-size: 14px;\"><strong>WHY PMS?</strong></span></span></p><ul><li><span style=\"font-family: Tahoma, Verdana, sans-serif;\"><span style=\"font-size: 14px;\">Mission-driven organization</span></span></li><li><span style=\"font-family: Tahoma, Verdana, sans-serif;\"><span style=\"font-size: 14px;\">Competitive salaries</span></span></li><li><span style=\"font-family: Tahoma, Verdana, sans-serif;\"><span style=\"font-size: 14px;\">Nine paid holidays and generous PTO</span></span></li><li><span style=\"font-family: Tahoma, Verdana, sans-serif;\"><span style=\"font-size: 14px;\">Medical, dental &amp; vision insurance&nbsp;</span></span></li><li><span style=\"font-family: Tahoma, Verdana, sans-serif;\"><span style=\"font-size: 14px;\">Free Life &amp; LTD coverage</span></span></li><li><span style=\"font-family: Tahoma, Verdana, sans-serif;\"><span style=\"font-size: 14px;\">Free discretionary pension plan contribution</span></span></li><li><span style=\"font-family: Tahoma, Verdana, sans-serif;\"><span style=\"font-size: 14px;\">Employee recognition and engagement activities</span></span></li><li><span style=\"font-family: Tahoma, Verdana, sans-serif;\"><span style=\"font-size: 14px;\">Robust training program</span></span></li><li><span style=\"font-family: Tahoma, Verdana, sans-serif;\"><span style=\"font-size: 14px;\">Tuition Reimbursement</span></span></li></ul><p><span style=\"font-family: Tahoma, Verdana, sans-serif;\"><span style=\"font-size: 11pt;\"><strong>EOE/AA/M/F/SO/Vet/Disability</strong></span></span></p>",
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Testing and immunizations including TB, Hepatitis B (consent or waiver), Tdap, MMR, and Varicella, will be available at the employee’s PMS health center. Influenza vaccines will be required according to dates set by the CDC and NMDOH.&nbsp;</span></span></li></ul><p>&nbsp;</p><ul><li><span style=\"font-family: Tahoma, Verdana, sans-serif;\">If required to assist with NM Health Insurance Exchange (NMHIX) enrollment, this position requires successful completion of a Criminal Records Check conducted by the NM Insurance Exchange as a part of their assistor’s application process, prior to providing these services.&nbsp;</span></li></ul><p>&nbsp;</p><p><span style=\"font-family: Tahoma, Verdana, sans-serif;\"><span style=\"font-size: 14px;\"><strong>$100 EMPLOYEE REFERRAL BONUS</strong></span></span></p><p><span style=\"font-family: Tahoma, Verdana, sans-serif;\"><span style=\"font-size: 14px;\"><strong>BONUSES</strong></span></span></p><ul><li><span style=\"font-family: Tahoma, Verdana, sans-serif;\"><span style=\"font-size: 14px;\">All bonuses subject to tax withholding and eligibility requirements.</span></span></li></ul><p><span style=\"font-family: Tahoma, Verdana, sans-serif;\"><span style=\"font-size: 14px;\"><strong>ABOUT PMS</strong></span></span></p><ul><li><span style=\"font-family: Tahoma, Verdana, sans-serif;\"><span style=\"font-size: 14px;\">Founded in 1969, PMS is a non-profit organization with over 1,300 employees providing services at 100+ locations in New Mexico.</span></span></li><li><span style=\"font-family: Tahoma, Verdana, sans-serif;\"><span style=\"font-size: 14px;\">Our diverse services include primary care, dental, behavioral health, early childhood education, supportive living, and senior programs.</span></span></li><li><span style=\"font-family: Tahoma, Verdana, sans-serif;\"><span style=\"font-size: 14px;\">We concentrate our resources on meeting the needs of underserved areas of New Mexico.</span></span></li><li><span style=\"font-family: Tahoma, Verdana, sans-serif;\"><span style=\"font-size: 14px;\">We operate the largest network of federally qualified health centers in the state.</span></span></li><li><span style=\"font-family: Tahoma, Verdana, sans-serif;\"><span style=\"font-size: 14px;\">PMS is not affiliated with Presbyterian Healthcare Services, Presbyterian Hospitals or Presbyterian Health Plan.</span></span></li></ul><p><span style=\"font-family: Tahoma, Verdana, sans-serif;\"><span style=\"font-size: 14px;\"><strong>WHY PMS?</strong></span></span></p><ul><li><span style=\"font-family: Tahoma, Verdana, sans-serif;\"><span style=\"font-size: 14px;\">Mission-driven organization</span></span></li><li><span style=\"font-family: Tahoma, Verdana, sans-serif;\"><span style=\"font-size: 14px;\">Competitive salaries</span></span></li><li><span style=\"font-family: Tahoma, Verdana, sans-serif;\"><span style=\"font-size: 14px;\">Nine paid holidays and generous PTO</span></span></li><li><span style=\"font-family: Tahoma, Verdana, sans-serif;\"><span style=\"font-size: 14px;\">Medical, dental &amp; vision insurance&nbsp;</span></span></li><li><span style=\"font-family: Tahoma, Verdana, sans-serif;\"><span style=\"font-size: 14px;\">Free Life &amp; LTD coverage</span></span></li><li><span style=\"font-family: Tahoma, Verdana, sans-serif;\"><span style=\"font-size: 14px;\">Free discretionary pension plan contribution</span></span></li><li><span style=\"font-family: Tahoma, Verdana, sans-serif;\"><span style=\"font-size: 14px;\">Employee recognition and engagement activities</span></span></li><li><span style=\"font-family: Tahoma, Verdana, sans-serif;\"><span style=\"font-size: 14px;\">Robust training program</span></span></li><li><span style=\"font-family: Tahoma, Verdana, sans-serif;\"><span style=\"font-size: 14px;\">Tuition Reimbursement</span></span></li></ul><p><span style=\"font-family: Tahoma, Verdana, sans-serif;\"><span style=\"font-size: 11pt;\"><strong>EOE/AA/M/F/SO/Vet/Disability</strong></span></span></p>",
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