Senior Customer Care Representative- Eastern Time Zone

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  "Title": "Senior Customer Care Representative- Eastern Time Zone",
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          "Name": "New York"
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          "Code": "USA",
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  "MatchScore": 1,
  "PostedDate": "2026-06-04T19:26:31.357Z",
  "JobCategoryName": "Customer Support & Service",
  "JobLocationType": 2,
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  "BriefDescription": "The Senior Customer Care Representative is responsible for maintaining and enhancing customer business through order management, customer and sales team support, and problem resolution. This position provides elevated support to team members including training, independent resolution of escalated customer issues, advanced product questions, and product troubleshooting while ensuring a positive customer experience and building customer relationships through timely and consistent communication and follow up. S/he applies thorough understanding of companywide processes to deliver enhanced customer experience to drive sales and loyalty.",
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  "RequisitionNumber": "SENIO004641"
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