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NOC Engineer III

59bf7377 54d8 4844 Ba05 A05d310f25e9 19000101 000001 · Remote, TX, US, Remote, TX; Remote, GA, US, Remote, GA · Remote · Active · ADP Workforce Now Recruiting

Job facts

FieldValue
Company59bf7377 54d8 4844 Ba05 A05d310f25e9 19000101 000001
TitleNOC Engineer III
Normalized title-
Department / team-
LocationTX, TX, United States
Work modelRemote / Remote
Employment type-
Salary-
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2025-02-07 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

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Company jobsActive postings from 59bf7377 54d8 4844 Ba05 A05d310f25e9 19000101 000001.Open
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ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in TX.Open
Work model jobsActive Remote postings.Open
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Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company59bf7377 54d8 4844 Ba05 A05d310f25e9 19000101 000001
Source8a00591e-0f7c-4f2b-ab65-e4a6c9ced484
ATS providerADP Workforce Now Recruiting

Description

Position Overview The NOC Engineer III functions as the technical troubleshooting lead for the Network Operations Center. They are responsible for applying in-depth knowledge of the network and networking protocols along with excellent communication skills to perform advanced troubleshooting of all issues presented. Their primary function is to perform escalated troubleshooting, following initial efforts from Tier I and II engineers and drive to resolution. This includes not only the technical troubleshooting, but accurate, verbal and written communication to both external customers and internal stakeholders. Additional functions include executing internal projects related to network performance, assisting to test and onboard new tools and processes, and mentoring the Tier I and II engineers on technologies and best practices. The Network Operations Center is a 24x7x365 environment, and the Tier III NOC Engineer is expected to be available after hours (On-Call) for troubleshooting support during emergencies. Essential Job Functions Perform advanced technical troubleshooting of Carrier Ethernet and Internet services for customers in a 24x7x365 network operations center. Receive and work escalations from Tier I and II engineers, driving issues toward resolution. Assist with Tier I and II functions, including: Answering inbound customer calls into the NOC queue during high-volume events. Generating and processing trouble tickets for technical support. Identifying alarms, performing diagnostics, troubleshooting, and dispatching, as required, to the appropriate Carriers or FiberLight field service technicians. Mentor Tier I and II engineers on technologies and best practices, working alongside NOC management and to raise overall performance of the team. Identify potential improvements in NOC systems and processes, communicating those opportunities to NOC leadership. Understand and support multiple network topologies simultaneously, with a variety of differing standards, protocols, and equipment models. Execute tactical projects in support of network growth and stability. Work with internal teams, including Engineering, Field Operations, and vendor technical support as needed. Participate in new service validation, ensuring that circuits are working and ready to be supported by the NOC before they are released to customers. Assist NOC Leadership in crafting RFO’s and other customer-facing documents as required. · Perform duties in a high pressure, reactive environment. Requirements Bachelor’s Degree in Telecommunications, Engineering, a related field or the equivalent in training and experience. 5+ years of work experience with communications networks or the equivalent in training and experience. Flexibility in work schedule as this position will require occasional escalation during network events. Familiarity with the following technologies and protocols: OSPF, MPLS, BGP, ERP, STP and variations DWDM s trongly preferred Relevant network certifications (for example, CCNA, CCNP, JNCIA). Hands-on experience with some or all of the following vendor equipment: Cisco NCS and ASR; Fujitsu 1finity and Flashwave; Ciena switches (6.x and 8.x platforms); Juniper JUNOS. Other Skills/Abilities Superior troubleshooting skills and methodologies. Experience in analyzing issues, being able to distill and communicate their relevant aspects. Strong technical background in Fiber Networks, Optical Networking, and Ethernet based solutions. Excellent written and verbal communication skills, particularly in giving direction and in summarizing complex tasks and events. Attention to detail with good organizational capabilities. Ability to prioritize workload with good time management skills. Familiarity with software-defined networks and network-oriented scripting a plus. Must be a self-starter with the ability to work independently. Ability to learn new equipment, processes, procedures, design & architecture, and seek continuous professional development to your ability to support the NOC and FiberLight customers. Physical Requirements Must be able to sit, stand, walk, stoop, kneel and reach. Must be able to speak, write, read and understand English. Must have visual acuity. Must be able to lift 0-25 pounds.

Full job record

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Source ID8a00591e-0f7c-4f2b-ab65-e4a6c9ced484
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Provideradp_workforcenow
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TitleNOC Engineer III
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CountryUnited States
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Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=59bf7377-54d8-4844-ba05-a05d310f25e9&ccId=19000101_000001&lang=en_US&type=JS&jobId=567978&jwId=9201211576189_1
First Seen At2026-05-31 18:41:46Z
Last Seen At2026-06-06 12:06:35Z
Last Checked At2026-06-06 12:06:35Z
Last Changed At2026-06-06 12:06:35Z
Inactive At—
Source Posted At2025-02-07 20:53:00Z
Source Updated At—
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    "requisitionDescription": "<p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:13px;font-family:\"Trebuchet MS\",sans-serif;font-weight:bold;' id=\"isPasted\"><span style='font-size:15px;font-family:\"Arial\",sans-serif;'>&nbsp;</span><span style='font-size:15px;font-family:\"Arial\",sans-serif;'>Position Overview&nbsp;</span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;text-align:justify;'><span style='font-size:14px;font-family:\"Arial\",sans-serif;'>&nbsp;</span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;text-align:justify;'><span style='font-size:14px;font-family:\"Arial\",sans-serif;color:#414141;'>The NOC Engineer III functions as the technical troubleshooting lead for the Network Operations Center. They are responsible for applying in-depth knowledge of the network and networking protocols along with excellent communication skills to perform advanced troubleshooting of all issues presented.&nbsp;&nbsp;</span><span style='font-size:14px;font-family:\"Arial\",sans-serif;color:#414141;'>Their primary function is to perform escalated troubleshooting, following initial efforts from Tier I and II engineers and drive to resolution. This includes not only the technical troubleshooting, but accurate, verbal and written communication to both external customers and internal stakeholders. Additional functions include executing internal projects related to network performance, assisting to test and onboard new tools and processes, and mentoring the Tier I and II engineers on technologies and best practices. &nbsp;</span><span style='font-size:14px;font-family:\"Arial\",sans-serif;color:#414141;'>The Network Operations Center is a 24x7x365 environment, and the Tier III NOC Engineer is expected to be available after hours (On-Call) for troubleshooting support during emergencies.</span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;text-align:justify;'><span style='font-size:14px;font-family:\"Arial\",sans-serif;color:#414141;'>&nbsp;</span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><span style='font-size:15px;font-family:\"Arial\",sans-serif;'>&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:13px;font-family:\"Trebuchet MS\",sans-serif;font-weight:bold;'><span style='font-size:15px;font-family:\"Arial\",sans-serif;'>Essential Job Functions</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:13px;font-family:\"Trebuchet MS\",sans-serif;font-weight:bold;'><span style='font-size:15px;font-family:\"Arial\",sans-serif;'>&nbsp;</span></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:#414141;text-align:justify;'><span style='font-size:14px;font-family:\"Arial\",sans-serif;'>Perform advanced technical troubleshooting of Carrier Ethernet and Internet services for customers in a 24x7x365 network operations center.</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:#414141;text-align:justify;'><span style='font-size:14px;font-family:\"Arial\",sans-serif;'>Receive and work escalations from Tier I and II engineers, driving issues toward resolution.</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:#414141;text-align:justify;'><span style='font-size:14px;font-family:\"Arial\",sans-serif;'>Assist with Tier I and II functions, including:</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:#414141;text-align:justify;'><span style='font-size:14px;font-family:\"Arial\",sans-serif;'>Answering inbound customer calls into the NOC queue during high-volume events.</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:#414141;text-align:justify;'><span style='font-size:14px;font-family:\"Arial\",sans-serif;'>Generating and processing trouble tickets for technical support.</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:#414141;text-align:justify;'><span style='font-size:14px;font-family:\"Arial\",sans-serif;'>Identifying alarms, performing diagnostics, troubleshooting, and dispatching, as required, to the appropriate Carriers or FiberLight field service technicians.</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:#414141;text-align:justify;'><span style='font-size:14px;font-family:\"Arial\",sans-serif;'>Mentor Tier I and II engineers on technologies and best practices, working alongside NOC management and to raise overall performance of the team.</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:#414141;text-align:justify;'><span style='font-size:14px;font-family:\"Arial\",sans-serif;'>Identify potential improvements in NOC systems and processes, communicating those opportunities to NOC leadership.</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:#414141;text-align:justify;'><span style='font-size:14px;font-family:\"Arial\",sans-serif;'>Understand and support multiple network topologies simultaneously, with a variety of differing standards, protocols, and equipment models.</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:#414141;text-align:justify;'><span style='font-size:14px;font-family:\"Arial\",sans-serif;'>Execute tactical projects in support of network growth and stability.</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:#414141;text-align:justify;'><span style='font-size:14px;font-family:\"Arial\",sans-serif;'>Work with internal teams, including Engineering, Field Operations, and vendor technical support as needed.</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:#414141;text-align:justify;'><span style='font-size:14px;font-family:\"Arial\",sans-serif;'>Participate in new service validation, ensuring that circuits are working and ready to be supported by the NOC before they are released to customers.</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:#414141;text-align:justify;'><span style='font-size:14px;font-family:\"Arial\",sans-serif;'>Assist NOC Leadership in crafting RFO&rsquo;s and other customer-facing documents as required.</span></li></ul><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;text-align:justify;'><span style='font-size:14px;font-family:\"Arial\",sans-serif;color:#414141;'>&middot; &nbsp; &nbsp; &nbsp; &nbsp;Perform duties in a high pressure, reactive environment.</span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;text-align:justify;'><span style='font-size:15px;font-family:\"Arial\",sans-serif;'>&nbsp;</span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;text-align:justify;'><span style='font-size:15px;font-family:\"Arial\",sans-serif;'>&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:13px;font-family:\"Trebuchet MS\",sans-serif;font-weight:bold;text-align:justify;'><span style='font-size:15px;font-family:\"Arial\",sans-serif;'>Requirements</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:13px;font-family:\"Trebuchet MS\",sans-serif;font-weight:bold;text-align:justify;'><span style='font-size:14px;font-family:\"Arial\",sans-serif;color:#414141;font-weight:normal;'>&nbsp;</span></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:#414141;text-align:justify;'><span style='font-size:14px;font-family:\"Arial\",sans-serif;'>Bachelor&rsquo;s Degree in Telecommunications, Engineering, a related field or the equivalent in training and</span><span style='font-size:14px;font-family:     \"Segoe UI\",sans-serif;color:windowtext;'>&nbsp;</span><span style='font-size:14px;font-family:\"Arial\",sans-serif;'>experience.</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:#414141;text-align:justify;'><span style='font-size:14px;font-family:\"Arial\",sans-serif;'>5+ years of work experience with communications networks or the equivalent in training and experience.&nbsp;</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:#414141;text-align:justify;'><span style='font-size:14px;font-family:\"Arial\",sans-serif;'>Flexibility in work schedule as this position will require occasional escalation during network events.</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:#414141;text-align:justify;'><span style='font-size:14px;font-family:\"Arial\",sans-serif;'>Familiarity with the following technologies and protocols: OSPF, MPLS, BGP, ERP, STP and variations DWDM s</span><span style='font-size:14px;font-family:\"Arial\",sans-serif;color:#414141;'>trongly preferred</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:#414141;text-align:justify;'><span style='font-size:14px;font-family:\"Arial\",sans-serif;'>Relevant network certifications (for example, CCNA, CCNP, JNCIA).</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:#414141;text-align:justify;'><span style='font-size:14px;font-family:\"Arial\",sans-serif;'>Hands-on experience with some or all of the following vendor equipment: Cisco NCS and ASR; Fujitsu 1finity and Flashwave; Ciena switches (6.x and 8.x platforms); Juniper JUNOS.</span></li></ul><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin-left:.5in;text-align:justify;'><span style='font-size:14px;font-family:\"Arial\",sans-serif;color:#414141;'><br>&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:13px;font-family:\"Trebuchet MS\",sans-serif;font-weight:bold;text-align:justify;'><span style='font-size:15px;font-family:\"Arial\",sans-serif;'>Other Skills/Abilities</span></p><ul style=\"list-style-type: disc;\"><li><span style='font-family:\"Arial\",sans-serif;font-size:14px;color:#414141;'>Superior troubleshooting skills and methodologies.</span></li><li><span style='font-family:\"Arial\",sans-serif;font-size:14px;color:#414141;'>Experience in analyzing issues, being able to distill and communicate their relevant aspects.</span></li><li><span style='font-family:\"Arial\",sans-serif;font-size:14px;color:#414141;'>Strong technical background in Fiber Networks, Optical Networking, and Ethernet based solutions.</span></li><li><span style='font-family:\"Arial\",sans-serif;font-size:14px;color:#414141;'>Excellent written and verbal communication skills, particularly in giving direction and in summarizing complex tasks and events.</span></li><li><span style='font-family:\"Arial\",sans-serif;font-size:14px;color:#414141;'>Attention to detail with good organizational capabilities.</span></li><li><span style='font-family:\"Arial\",sans-serif;font-size:14px;color:#414141;'>Ability to prioritize workload with good time management skills.</span></li><li><span style='font-family:\"Arial\",sans-serif;font-size:14px;color:#414141;'>Familiarity with software-defined networks and network-oriented scripting a plus.</span></li><li><span style='font-family:\"Arial\",sans-serif;font-size:14px;color:#414141;'>Must be a self-starter with the ability to work independently.</span></li><li><span style='font-family:\"Arial\",sans-serif;font-size:14px;color:#414141;'>Ability to learn new equipment, processes, procedures, design &amp; architecture, and seek continuous professional development to your ability to support the NOC and FiberLight customers.</span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in;text-indent:0in;font-size:13px;font-family:\"Trebuchet MS\",sans-serif;text-align:justify;'><span style='font-size:15px;font-family:\"Arial\",sans-serif;'>&nbsp;</span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;text-align:justify;'><span style='font-size:15px;font-family:\"Arial\",sans-serif;'>&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:13px;font-family:\"Trebuchet MS\",sans-serif;font-weight:bold;text-align:justify;'><span style='font-size:15px;font-family:\"Arial\",sans-serif;'>Physical Requirements</span></p><ul style=\"list-style-type: disc;\"><li><span style='font-family:\"Arial\",sans-serif;font-size:14px;color:#414141;'>Must be able to sit, stand, walk, stoop, kneel and reach.</span></li><li><span style='font-family:\"Arial\",sans-serif;font-size:14px;color:#414141;'>Must be able to speak, write, read and 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