Home › Companies › Fooda › Client Success Lead
Client Success Lead
Fooda · Los Angeles, CA · On Site · Active · $80,000–$85,000 / year · JazzHR / ApplyToJob
Job facts
| Field | Value |
|---|---|
| Company | Fooda |
| Title | Client Success Lead |
| Normalized title | - |
| Department / team | - |
| Location | Los Angeles, CA, United States |
| Work model | On Site |
| Employment type | Full Time |
| Salary | $80,000–$85,000 / year |
| Status | active |
| ATS provider | JazzHR / ApplyToJob |
| Posted / first seen | 2026-06-05 / 2026-06-06 |
| Changed / last seen | 2026-06-06 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Fooda. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through JazzHR / ApplyToJob. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Los Angeles. | Open |
| Work model jobs | Active On Site postings. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Fooda |
| Source | 9a3003e0-1376-472a-8589-6ddfd59bd8ca |
| ATS provider | JazzHR / ApplyToJob |
Description
Who We Are:
Our story began in 2011 when a group of office workers at a major logistics company in Chicago had a lunch problem. Nearby options were limited and the team was spending too much time and money traveling to their favorite restaurants. They had an idea: bring Chicago’s local restaurant culture inside the office to sell food. It was an immediate hit. When they discovered people from other companies sneaking into their office, they knew they were on to something and Fooda was born.
Fooda pioneered the concept of rotating popup restaurants inside offices. Today, we operate in 45 cities with over 120 million meals served and continue to grow rapidly. Powered by technology and a network of 2500+ restaurants, we feed hungry people at work through a platform of food programs located within companies, office buildings, hospitals, schools, distribution centers, and more. At Fooda, we believe a workplace food program should be something employees love and look forward to every day.
Position Overview:
As a Client Success Lead you will play a key role in managing day-to-day operations for the Los Angeles market, one of Fooda’s largest and most dynamic markets. Your “North Star” is delivering a consistently exceptional lunch experience for our clients and their employees while ensuring operational excellence across multiple sites.
In this role, you will serve as the primary point of contact for clients, oversee on-site staff, and support the launch of new accounts. This role requires approximately 30% local travel within Los Angeles, along with weekly in-office attendance at our Playa Vista location.
What You’ll Be Doing:
Serve as the primary client-facing point of contact, managing day-to-day communications, recurring meetings, and Client Business Reviews to ensure proactive account management, timely issue resolution, and long-term relationship success. Support daily Popup operations of the Los Angeles market and drive execution success across a portfolio of clients. Manage the On-Site Coordinator Team, including scheduling, coaching and mentorship, and site-specific performance. Lead the successful launch of new client accounts, including coordinating with stakeholders, conducting on-site walk-throughs, overseeing system setup, and managing on-site implementation. Regularly visit client locations to gather feedback from customers, audit restaurants, and build strong relationships with clients. Coordinate site evaluations and inspections with the health department. Collaborate closely with your team to deliver a consistently excellent service experience that meets and exceeds client expectations.
Who You Are: You have 4-6+ years of experience in client success, account management, hospitality, and/or food service. You’re a proactive relationship builder who anticipates client needs and brings insight, not just updates. Experience managing part-time or full-time staff preferred You love process, work fast, and care about the details You are savvy with technology and comfortable in a fast-paced environment You are optimistic in the face of problems and know that you’re capable of finding solutions You can lift and carry up to 40 lbs. and stand for up to two hours You have strong communication skills and are comfortable giving direction
What We’ll Hook You Up With: Competitive market salary and stock options, based on experience Comprehensive health, dental and vision plans 401k retirement plan with company match Paid maternity and parental leave benefits Flexible spending accounts Monthly cell phone stipend Company-issued laptop Subsidized lunch program (ours!) A fulfilling, challenging adventure of a work experience Must be authorized to work in the United States on a full-time basis. No phone calls or recruiters please.
The salary range for this role is between $80,000- $85,000 and is dependent on a number of factors, including but not limited to work experience, training, location, and skills.
Full job record
| Job ID | 0845d2324359f0016a4c0e038a856c37aa8d7978 |
| Org ID | 5ffe5414-620e-42a0-8c29-e79290fe7093 |
| Source ID | 9a3003e0-1376-472a-8589-6ddfd59bd8ca |
| Board ID | 9a3003e0-1376-472a-8589-6ddfd59bd8ca |
| Provider | jazzhr |
| Provider Job Key | r58llfFJ6L |
| Title | Client Success Lead |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Los Angeles, CA |
| Department | — |
| Team | — |
| Employment Type | full_time |
| Workplace Type | on_site |
| Remote Policy | — |
| Country | United States |
| Region | CA |
| City | Los Angeles |
| Salary Raw | salary range for this role is between $80,000- $85,000 and is dependent on a number of factors, including but not limited to work expe |
| Salary Min | 80,000 |
| Salary Max | 85,000 |
| Salary Currency | USD |
| Salary Period | year |
| Source URL | https://fooda.applytojob.com/apply/r58llfFJ6L/Client-Success-Lead |
| Apply URL | https://fooda.applytojob.com/apply/r58llfFJ6L/Client-Success-Lead |
| First Seen At | 2026-06-06 10:43:55Z |
| Last Seen At | 2026-06-06 10:43:55Z |
| Last Checked At | 2026-06-06 10:43:55Z |
| Last Changed At | 2026-06-06 10:43:55Z |
| Inactive At | — |
| Source Posted At | 2026-06-05 00:00:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=jazzhr/board=fooda/date=2026-06-06/2026-06-06T10-43-40-423Z-b08b289ddf39e6a84f1a190942047aacff3368e602b59053dc3d557c81526877.json |
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"description_html": "<p><span style=\"font-size:12pt;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><b style=\"font-family:Aptos, sans-serif;\"><u><span style=\"background:#FFFFFF;\"><span style=\"font-family:'Avenir Next', sans-serif;\"><span style=\"color:#000000;\">Who We Are:</span></span></span></u></b><br><span style=\"font-family:Aptos, sans-serif;background:rgb(255,255,255);\"><span style=\"font-family:'Avenir Next', sans-serif;\"><span style=\"color:#000000;\">Our story began in 2011 when a group of office workers at a major logistics company in Chicago had a lunch problem. Nearby options were limited and the team was spending too much time and money traveling to their favorite restaurants. They had an idea: bring Chicago’s local restaurant culture inside the office to sell food. It was an immediate hit. When they discovered people from other companies sneaking into their office, they knew they were on to something and Fooda was born.</span></span></span><font face=\"Aptos, sans-serif\"> </font><br><br><span style=\"font-family:Aptos, sans-serif;background:rgb(255,255,255);\"><span style=\"font-family:'Avenir Next', sans-serif;\"><span style=\"color:#000000;\">Fooda pioneered the concept of rotating popup restaurants inside offices. Today, we operate in 45 cities with over 120 million meals served and continue to grow rapidly. Powered by technology and a network of 2500+ restaurants, we feed hungry people at work through a platform of food programs located within companies, office buildings, hospitals, schools, distribution centers, and more. At Fooda, we believe a workplace food program should be something employees love and look forward to every day.</span></span></span></span></span><br><br><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><b><u><span style=\"background:#FFFFFF;\"><span style=\"font-family:'Avenir Next', sans-serif;\"><span style=\"color:#000000;\">Position Overview:</span></span></span></u></b><br><span style=\"background:#FFFFFF;\"><span style=\"font-family:'Avenir Next', sans-serif;\"><span style=\"color:#000000;\">As a Client Success Lead you will play a key role in managing day-to-day operations for the Los Angeles market, one of Fooda’s largest and most dynamic markets. Your “North Star” is delivering a consistently exceptional lunch experience for our clients and their employees while ensuring operational excellence across multiple sites. </span></span></span><br><br><span style=\"background:#FFFFFF;\"><span style=\"font-family:'Avenir Next', sans-serif;\"><span style=\"color:#000000;\">In this role, you will serve as the primary point of contact for clients, oversee on-site staff, and support the launch of new accounts. This role requires approximately 30% local travel within Los Angeles, along with weekly in-office attendance at our Playa Vista location.</span></span></span><br><br><b><u><span style=\"background:#FFFFFF;\"><span style=\"font-family:'Avenir Next', sans-serif;\"><span style=\"color:#000000;\">What You’ll Be Doing:</span></span></span></u></b></span></span></span></span></p><ul style=\"margin-bottom:11px;\"><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"background:#FFFFFF;\"><span style=\"color:#000000;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"font-family:'Avenir Next', sans-serif;\">Serve as the primary client-facing point of contact, managing day-to-day communications, recurring meetings, and Client Business Reviews to ensure proactive account management, timely issue resolution, and long-term relationship success.</span></span></span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"background:#FFFFFF;\"><span style=\"color:#000000;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"font-family:'Avenir Next', sans-serif;\">Support daily Popup operations of the Los Angeles market and drive execution success across a portfolio of clients.</span></span></span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"background:#FFFFFF;\"><span style=\"color:#000000;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"font-family:'Avenir Next', sans-serif;\">Manage the On-Site Coordinator Team, including scheduling, coaching and mentorship, and site-specific performance.</span></span></span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"background:#FFFFFF;\"><span style=\"color:#000000;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"font-family:'Avenir Next', sans-serif;\">Lead the successful launch of new client accounts, including coordinating with stakeholders, conducting on-site walk-throughs, overseeing system setup, and managing on-site implementation.</span></span></span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"background:#FFFFFF;\"><span style=\"color:#000000;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"font-family:'Avenir Next', sans-serif;\">Regularly visit client locations to gather feedback from customers, audit restaurants, and build strong relationships with clients.</span></span></span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"background:#FFFFFF;\"><span style=\"color:#000000;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"font-family:'Avenir Next', sans-serif;\">Coordinate site evaluations and inspections with the health department.</span></span></span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"background:#FFFFFF;\"><span style=\"color:#000000;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"font-family:'Avenir Next', sans-serif;\">Collaborate closely with your team to deliver a consistently excellent service experience that meets and exceeds client expectations.</span></span></span></span></span></span></span></span></li></ul><br><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><b><u><span style=\"background:#FFFFFF;\"><span style=\"font-family:'Avenir Next', sans-serif;\"><span style=\"color:#000000;\">Who You Are:</span></span></span></u></b></span></span></span><ul style=\"margin-bottom:11px;\"><li style=\"margin-bottom:11px;margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:'Avenir Next', sans-serif;\"><span style=\"color:#000000;\">You have 4-6+ years of experience in client success, account management, hospitality, and/or food service.</span></span></span></span></span></li><li style=\"margin-bottom:11px;margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:'Avenir Next', sans-serif;\"><span style=\"color:#000000;\">You’re a proactive relationship builder who anticipates client needs and brings insight, not just updates.</span></span></span></span></span></li><li style=\"margin-bottom:11px;margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:'Avenir Next', sans-serif;\"><span style=\"color:#000000;\">Experience managing part-time or full-time staff preferred</span></span></span></span></span></li><li style=\"margin-bottom:11px;margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:'Avenir Next', sans-serif;\"><span style=\"color:#000000;\">You love process, work fast, and care about the details</span></span></span></span></span></li><li style=\"margin-bottom:11px;margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:'Avenir Next', sans-serif;\"><span style=\"color:#000000;\">You are savvy with technology and comfortable in a fast-paced environment</span></span></span></span></span></li><li style=\"margin-bottom:11px;margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:'Avenir Next', sans-serif;\"><span style=\"color:#000000;\">You are optimistic in the face of problems and know that you’re capable of finding solutions</span></span></span></span></span></li><li style=\"margin-bottom:11px;margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:'Avenir Next', sans-serif;\"><span style=\"color:#000000;\">You can lift and carry up to 40 lbs. and stand for up to two hours</span></span></span></span></span></li><li style=\"margin-bottom:11px;margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:'Avenir Next', sans-serif;\"><span style=\"color:#000000;\">You have strong communication skills and are comfortable giving direction</span></span></span></span></span></li></ul><br><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><b><u><span style=\"background:#FFFFFF;\"><span style=\"font-family:'Avenir Next', sans-serif;\"><span style=\"color:#000000;\">What We’ll Hook You Up With:</span></span></span></u></b></span></span></span><ul style=\"margin-bottom:11px;\"><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"background:#FFFFFF;\"><span style=\"color:#000000;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:'Avenir Next', sans-serif;\">Competitive market salary and stock options, based on experience</span></span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"background:#FFFFFF;\"><span style=\"color:#000000;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:'Avenir Next', sans-serif;\">Comprehensive health, dental and vision plans</span></span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"background:#FFFFFF;\"><span style=\"color:#000000;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:'Avenir Next', sans-serif;\">401k retirement plan with company match</span></span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"background:#FFFFFF;\"><span style=\"color:#000000;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:'Avenir Next', sans-serif;\">Paid maternity and parental leave benefits</span></span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"background:#FFFFFF;\"><span style=\"color:#000000;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:'Avenir Next', sans-serif;\">Flexible spending accounts</span></span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"background:#FFFFFF;\"><span style=\"color:#000000;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:'Avenir Next', sans-serif;\">Monthly cell phone stipend</span></span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"background:#FFFFFF;\"><span style=\"color:#000000;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:'Avenir Next', sans-serif;\">Company-issued laptop </span></span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"background:#FFFFFF;\"><span style=\"color:#000000;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:'Avenir Next', sans-serif;\">Subsidized lunch program (ours!)</span></span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"background:#FFFFFF;\"><span style=\"color:#000000;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:'Avenir Next', sans-serif;\">A fulfilling, challenging adventure of a work experience</span></span></span></span></span></span></span></li></ul><p><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span style=\"font-family:'Avenir Next', sans-serif;\">Must be authorized to work in the United States on a full-time basis. No phone calls or recruiters please.</span></b></span></span><br><br><i>The salary range for this role is between </i>$80,000- $85,000 <i>and is dependent on a number of factors, including but not limited to work experience, training, location, and skills.</i></p>",
"description_text": "Who We Are:\n Our story began in 2011 when a group of office workers at a major logistics company in Chicago had a lunch problem. Nearby options were limited and the team was spending too much time and money traveling to their favorite restaurants. They had an idea: bring Chicago’s local restaurant culture inside the office to sell food. It was an immediate hit. When they discovered people from other companies sneaking into their office, they knew they were on to something and Fooda was born.\n Fooda pioneered the concept of rotating popup restaurants inside offices. Today, we operate in 45 cities with over 120 million meals served and continue to grow rapidly. Powered by technology and a network of 2500+ restaurants, we feed hungry people at work through a platform of food programs located within companies, office buildings, hospitals, schools, distribution centers, and more. At Fooda, we believe a workplace food program should be something employees love and look forward to every day.\n Position Overview:\n As a Client Success Lead you will play a key role in managing day-to-day operations for the Los Angeles market, one of Fooda’s largest and most dynamic markets. Your “North Star” is delivering a consistently exceptional lunch experience for our clients and their employees while ensuring operational excellence across multiple sites.\n In this role, you will serve as the primary point of contact for clients, oversee on-site staff, and support the launch of new accounts. This role requires approximately 30% local travel within Los Angeles, along with weekly in-office attendance at our Playa Vista location.\n What You’ll Be Doing:\n Serve as the primary client-facing point of contact, managing day-to-day communications, recurring meetings, and Client Business Reviews to ensure proactive account management, timely issue resolution, and long-term relationship success.\n Support daily Popup operations of the Los Angeles market and drive execution success across a portfolio of clients.\n Manage the On-Site Coordinator Team, including scheduling, coaching and mentorship, and site-specific performance.\n Lead the successful launch of new client accounts, including coordinating with stakeholders, conducting on-site walk-throughs, overseeing system setup, and managing on-site implementation.\n Regularly visit client locations to gather feedback from customers, audit restaurants, and build strong relationships with clients.\n Coordinate site evaluations and inspections with the health department.\n Collaborate closely with your team to deliver a consistently excellent service experience that meets and exceeds client expectations.\n Who You Are: You have 4-6+ years of experience in client success, account management, hospitality, and/or food service.\n You’re a proactive relationship builder who anticipates client needs and brings insight, not just updates.\n Experience managing part-time or full-time staff preferred\n You love process, work fast, and care about the details\n You are savvy with technology and comfortable in a fast-paced environment\n You are optimistic in the face of problems and know that you’re capable of finding solutions\n You can lift and carry up to 40 lbs. and stand for up to two hours\n You have strong communication skills and are comfortable giving direction\n What We’ll Hook You Up With: Competitive market salary and stock options, based on experience\n Comprehensive health, dental and vision plans\n 401k retirement plan with company match\n Paid maternity and parental leave benefits\n Flexible spending accounts\n Monthly cell phone stipend\n Company-issued laptop\n Subsidized lunch program (ours!)\n A fulfilling, challenging adventure of a work experience\n Must be authorized to work in the United States on a full-time basis. No phone calls or recruiters please.\n The salary range for this role is between $80,000- $85,000 and is dependent on a number of factors, including but not limited to work experience, training, location, and skills.",
"jsonld_jobposting": {
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"description": "<p><span style=\"font-size:12pt;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><b style=\"font-family:Aptos, sans-serif;\"><u><span style=\"background:#FFFFFF;\"><span style=\"font-family:'Avenir Next', sans-serif;\"><span style=\"color:#000000;\">Who We Are:</span></span></span></u></b><br><span style=\"font-family:Aptos, sans-serif;background:rgb(255,255,255);\"><span style=\"font-family:'Avenir Next', sans-serif;\"><span style=\"color:#000000;\">Our story began in 2011 when a group of office workers at a major logistics company in Chicago had a lunch problem. Nearby options were limited and the team was spending too much time and money traveling to their favorite restaurants. They had an idea: bring Chicago’s local restaurant culture inside the office to sell food. It was an immediate hit. When they discovered people from other companies sneaking into their office, they knew they were on to something and Fooda was born.</span></span></span><font face=\"Aptos, sans-serif\"> </font><br><br><span style=\"font-family:Aptos, sans-serif;background:rgb(255,255,255);\"><span style=\"font-family:'Avenir Next', sans-serif;\"><span style=\"color:#000000;\">Fooda pioneered the concept of rotating popup restaurants inside offices. Today, we operate in 45 cities with over 120 million meals served and continue to grow rapidly. Powered by technology and a network of 2500+ restaurants, we feed hungry people at work through a platform of food programs located within companies, office buildings, hospitals, schools, distribution centers, and more. At Fooda, we believe a workplace food program should be something employees love and look forward to every day.</span></span></span></span></span><br><br><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><b><u><span style=\"background:#FFFFFF;\"><span style=\"font-family:'Avenir Next', sans-serif;\"><span style=\"color:#000000;\">Position Overview:</span></span></span></u></b><br><span style=\"background:#FFFFFF;\"><span style=\"font-family:'Avenir Next', sans-serif;\"><span style=\"color:#000000;\">As a Client Success Lead you will play a key role in managing day-to-day operations for the Los Angeles market, one of Fooda’s largest and most dynamic markets. Your “North Star” is delivering a consistently exceptional lunch experience for our clients and their employees while ensuring operational excellence across multiple sites. </span></span></span><br><br><span style=\"background:#FFFFFF;\"><span style=\"font-family:'Avenir Next', sans-serif;\"><span style=\"color:#000000;\">In this role, you will serve as the primary point of contact for clients, oversee on-site staff, and support the launch of new accounts. This role requires approximately 30% local travel within Los Angeles, along with weekly in-office attendance at our Playa Vista location.</span></span></span><br><br><b><u><span style=\"background:#FFFFFF;\"><span style=\"font-family:'Avenir Next', sans-serif;\"><span style=\"color:#000000;\">What You’ll Be Doing:</span></span></span></u></b></span></span></span></span></p><ul style=\"margin-bottom:11px;\"><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"background:#FFFFFF;\"><span style=\"color:#000000;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"font-family:'Avenir Next', sans-serif;\">Serve as the primary client-facing point of contact, managing day-to-day communications, recurring meetings, and Client Business Reviews to ensure proactive account management, timely issue resolution, and long-term relationship success.</span></span></span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"background:#FFFFFF;\"><span style=\"color:#000000;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"font-family:'Avenir Next', sans-serif;\">Support daily Popup operations of the Los Angeles market and drive execution success across a portfolio of clients.</span></span></span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"background:#FFFFFF;\"><span style=\"color:#000000;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"font-family:'Avenir Next', sans-serif;\">Manage the On-Site Coordinator Team, including scheduling, coaching and mentorship, and site-specific performance.</span></span></span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"background:#FFFFFF;\"><span style=\"color:#000000;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"font-family:'Avenir Next', sans-serif;\">Lead the successful launch of new client accounts, including coordinating with stakeholders, conducting on-site walk-throughs, overseeing system setup, and managing on-site implementation.</span></span></span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"background:#FFFFFF;\"><span style=\"color:#000000;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"font-family:'Avenir Next', sans-serif;\">Regularly visit client locations to gather feedback from customers, audit restaurants, and build strong relationships with clients.</span></span></span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"background:#FFFFFF;\"><span style=\"color:#000000;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"font-family:'Avenir Next', sans-serif;\">Coordinate site evaluations and inspections with the health department.</span></span></span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"background:#FFFFFF;\"><span style=\"color:#000000;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"font-family:'Avenir Next', sans-serif;\">Collaborate closely with your team to deliver a consistently excellent service experience that meets and exceeds client expectations.</span></span></span></span></span></span></span></span></li></ul><br><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><b><u><span style=\"background:#FFFFFF;\"><span style=\"font-family:'Avenir Next', sans-serif;\"><span style=\"color:#000000;\">Who You Are:</span></span></span></u></b></span></span></span><ul style=\"margin-bottom:11px;\"><li style=\"margin-bottom:11px;margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:'Avenir Next', sans-serif;\"><span style=\"color:#000000;\">You have 4-6+ years of experience in client success, account management, hospitality, and/or food service.</span></span></span></span></span></li><li style=\"margin-bottom:11px;margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:'Avenir Next', sans-serif;\"><span style=\"color:#000000;\">You’re a proactive relationship builder who anticipates client needs and brings insight, not just updates.</span></span></span></span></span></li><li style=\"margin-bottom:11px;margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:'Avenir Next', sans-serif;\"><span style=\"color:#000000;\">Experience managing part-time or full-time staff preferred</span></span></span></span></span></li><li style=\"margin-bottom:11px;margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:'Avenir Next', sans-serif;\"><span style=\"color:#000000;\">You love process, work fast, and care about the details</span></span></span></span></span></li><li style=\"margin-bottom:11px;margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:'Avenir Next', sans-serif;\"><span style=\"color:#000000;\">You are savvy with technology and comfortable in a fast-paced environment</span></span></span></span></span></li><li style=\"margin-bottom:11px;margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:'Avenir Next', sans-serif;\"><span style=\"color:#000000;\">You are optimistic in the face of problems and know that you’re capable of finding solutions</span></span></span></span></span></li><li style=\"margin-bottom:11px;margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:'Avenir Next', sans-serif;\"><span style=\"color:#000000;\">You can lift and carry up to 40 lbs. and stand for up to two hours</span></span></span></span></span></li><li style=\"margin-bottom:11px;margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:'Avenir Next', sans-serif;\"><span style=\"color:#000000;\">You have strong communication skills and are comfortable giving direction</span></span></span></span></span></li></ul><br><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><b><u><span style=\"background:#FFFFFF;\"><span style=\"font-family:'Avenir Next', sans-serif;\"><span style=\"color:#000000;\">What We’ll Hook You Up With:</span></span></span></u></b></span></span></span><ul style=\"margin-bottom:11px;\"><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"background:#FFFFFF;\"><span style=\"color:#000000;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:'Avenir Next', sans-serif;\">Competitive market salary and stock options, based on experience</span></span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"background:#FFFFFF;\"><span style=\"color:#000000;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:'Avenir Next', sans-serif;\">Comprehensive health, dental and vision plans</span></span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"background:#FFFFFF;\"><span style=\"color:#000000;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:'Avenir Next', sans-serif;\">401k retirement plan with company match</span></span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"background:#FFFFFF;\"><span style=\"color:#000000;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:'Avenir Next', sans-serif;\">Paid maternity and parental leave benefits</span></span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"background:#FFFFFF;\"><span style=\"color:#000000;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:'Avenir Next', sans-serif;\">Flexible spending accounts</span></span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"background:#FFFFFF;\"><span style=\"color:#000000;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:'Avenir Next', sans-serif;\">Monthly cell phone stipend</span></span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"background:#FFFFFF;\"><span style=\"color:#000000;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:'Avenir Next', sans-serif;\">Company-issued laptop </span></span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"background:#FFFFFF;\"><span style=\"color:#000000;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:'Avenir Next', sans-serif;\">Subsidized lunch program (ours!)</span></span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"background:#FFFFFF;\"><span style=\"color:#000000;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:'Avenir Next', sans-serif;\">A fulfilling, challenging adventure of a work experience</span></span></span></span></span></span></span></li></ul><p><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span style=\"font-family:'Avenir Next', sans-serif;\">Must be authorized to work in the United States on a full-time basis. No phone calls or recruiters please.</span></b></span></span><br><br><i>The salary range for this role is between </i>$80,000- $85,000 <i>and is dependent on a number of factors, including but not limited to work experience, training, location, and skills.</i></p>",
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