Delivery Manager

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    "location": {
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      "state": "Washington",
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    "datePosted": "2025-01-21",
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    "description": "<p><span style=\"color: rgb(67, 67, 67); font-family: arial, helvetica, sans-serif; font-size: 12pt\">Dura Digital is growing, and we need amazing talent like you to join our team of creative, innovative, and caring consulting professionals to achieve our vision to make our clients’ digital future a reality.    If you are passionate about helping organizations achieve their goals of digital transformation, and you dream about building a company that excels in everything it does and never stops improving, you have found the right team. </span></p>\n<p><br></p>\n<p><span style=\"color: rgb(67, 67, 67); font-family: arial, helvetica, sans-serif; font-size: 12pt\">You are applying to an organization that is founded on creativity, challenging technological boundaries, and providing our customers with amazing solutions. We challenge the status quo, create unforgettable experiences, and deliver innovation to ultimately realize your digital potential. With your active involvement, creativity, and support, Dura Digital will continue to achieve and surpass its goals.</span></p>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\">DELIVERY MANAGER - MICROSOFT</span></p>\n<p><span style=\"color: rgb(67, 67, 67); font-family: arial, helvetica, sans-serif; font-size: 12pt\">We are seeking a dynamic and experienced Delivery Manager to oversee and drive the successful delivery of projects for our key client, Microsoft. This role is critical to managing client relationships, ensuring exceptional project outcomes, and fostering growth within the account. The ideal candidate will possess strong account management skills alongside proven expertise in delivery management, enabling them to strategically build and expand Dura Digital's presence with Microsoft.</span></p>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\">Key responsibilities</span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Client engagement and account management:</span></p>\n<ul>\n<li><span style=\"color: rgb(67, 67, 67); font-family: arial, helvetica, sans-serif; font-size: 12pt\">Act as the primary point of contact for Microsoft, fostering a deep partnership based on trust and consistent value delivery.</span></li>\n<li><span style=\"color: rgb(67, 67, 67); font-family: arial, helvetica, sans-serif; font-size: 12pt\">Proactively identify opportunities to expand Dura Digital's services within the Microsoft account by understanding their strategic goals and challenges.</span></li>\n<li><span style=\"color: rgb(67, 67, 67); font-family: arial, helvetica, sans-serif; font-size: 12pt\">Develop and execute account growth strategies, aligning Dura Digital's capabilities with client needs to drive long-term value.</span></li>\n<li><span style=\"color: rgb(67, 67, 67); font-family: arial, helvetica, sans-serif; font-size: 12pt\">Gain a strong understanding of Microsoft’s procurement processes, onboarding, and vendor management to ensure Dura Digital can continue to transact with Microsoft as a client  without friction.</span></li>\n<li><span style=\"color: rgb(67, 67, 67); font-family: arial, helvetica, sans-serif; font-size: 12pt\">Regularly present performance metrics, insights, and strategic recommendations to client stakeholders, demonstrating ROI and partnership effectiveness.</span></li>\n</ul>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Team leadership:</span></p>\n<ul>\n<li><span style=\"color: rgb(67, 67, 67); font-family: arial, helvetica, sans-serif; font-size: 12pt\">Manage and mentor cross-functional teams, promoting a collaborative, innovative, and results-oriented environment aligned with Dura Digital's core values.</span></li>\n<li><span style=\"color: rgb(67, 67, 67); font-family: arial, helvetica, sans-serif; font-size: 12pt\">Ensure teams are empowered and equipped to deliver exceptional client experiences while maintaining operational excellence.</span></li>\n</ul>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Project management:</span></p>\n<ul>\n<li><span style=\"color: rgb(67, 67, 67); font-family: arial, helvetica, sans-serif; font-size: 12pt\">Lead the planning, execution, and delivery of digital transformation projects for Microsoft, ensuring they are completed on time, within scope, and budget.</span></li>\n<li><span style=\"color: rgb(67, 67, 67); font-family: arial, helvetica, sans-serif; font-size: 12pt\">Collaborate with internal teams to define project objectives, deliverables, and success criteria, aligning closely with client needs.</span></li>\n</ul>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Quality and risk management:</span></p>\n<ul>\n<li><span style=\"color: rgb(67, 67, 67); font-family: arial, helvetica, sans-serif; font-size: 12pt\">Implement and maintain rigorous quality control processes to ensure deliverables meet or exceed client expectations.</span></li>\n<li><span style=\"color: rgb(67, 67, 67); font-family: arial, helvetica, sans-serif; font-size: 12pt\">Anticipate and mitigate risks, addressing challenges promptly to ensure project success and maintain client trust.</span></li>\n</ul>\n<p><span style=\"color: rgb(67, 67, 67); font-family: arial, helvetica, sans-serif; font-size: 12pt\">Continuous improvement:</span></p>\n<ul>\n<li><span style=\"color: rgb(67, 67, 67); font-family: arial, helvetica, sans-serif; font-size: 12pt\">Leverage client feedback, project retrospectives, and market trends to drive ongoing improvements in delivery processes and account management strategies.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\"><span style=\"color: rgb(67, 67, 67)\">Qualifications</span></span></p>\n<ul>\n<li><span style=\"color: rgb(67, 67, 67); font-family: arial, helvetica, sans-serif; font-size: 12pt\">Bachelor’s degree in Business, Information Technology, or a related field.</span></li>\n<li><span style=\"color: rgb(67, 67, 67); font-family: arial, helvetica, sans-serif; font-size: 12pt\">Minimum of 5 years of experience in project or delivery management within the technology sector, preferably with exposure to Microsoft technologies.</span></li>\n<li><span style=\"color: rgb(67, 67, 67); font-family: arial, helvetica, sans-serif; font-size: 12pt\">Proven experience in account management and client relationship building, particularly with large-scale enterprise clients.</span></li>\n<li><span style=\"color: rgb(67, 67, 67); font-family: arial, helvetica, sans-serif; font-size: 12pt\">Strong understanding of Agile methodologies and experience leading Agile teams.</span></li>\n<li><span style=\"color: rgb(67, 67, 67); font-family: arial, helvetica, sans-serif; font-size: 12pt\">Exceptional communication, negotiation, and interpersonal skills, with a track record of engaging effectively with senior stakeholders.</span></li>\n<li><span style=\"color: rgb(67, 67, 67); font-family: arial, helvetica, sans-serif; font-size: 12pt\">Demonstrated ability to identify, pursue, and close new opportunities within an existing account.</span></li>\n<li><span style=\"color: rgb(67, 67, 67); font-family: arial, helvetica, sans-serif; font-size: 12pt\">Proficiency in project management tools and software.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Complete alignment with <a rel=\"noopener noreferrer\" href=\"https://www.duradigital.com/about\">Dura Digital’s values.</a></span><br></li>\n</ul>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\"> </span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\"><span style=\"color: rgb(45, 45, 45)\">Why join our team</span></span></p>\n<ul>\n<li><span style=\"color: rgb(67, 67, 67); font-family: arial, helvetica, sans-serif; font-size: 12pt\">We provide a competitive salary and group benefits for employees working in Canada, US, or Uruguay. </span></li>\n<li><span style=\"color: rgb(67, 67, 67); font-family: arial, helvetica, sans-serif; font-size: 12pt\">We ensure extensive training is provided to help you continuously level-up. </span></li>\n<li><span style=\"color: rgb(67, 67, 67); font-family: arial, helvetica, sans-serif; font-size: 12pt\">We’ll provide the tools and equipment to enable you to do your best work.</span></li>\n<li><span style=\"color: rgb(67, 67, 67); font-family: arial, helvetica, sans-serif; font-size: 12pt\">We constantly pursue and deliver on challenging and engaging projects.</span></li>\n<li><span style=\"color: rgb(67, 67, 67); font-family: arial, helvetica, sans-serif; font-size: 12pt\">We are building an incredibly diverse and international team that you will be proud of.</span></li>\n<li><span style=\"color: rgb(67, 67, 67); font-family: arial, helvetica, sans-serif; font-size: 12pt\">We continue to build on our amazing culture and would love for you to be part of it.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Dura Digital is an equal opportunity employer. Employment decisions are based on merit and business needs, and not on the basis of race, color, religion, citizenship, marital status, age, national origin, ancestry, physical or mental disability, medical condition, sexual orientation, veteran status, family care status, sex, or any other basis protected by federal, state, or local law.</span></p>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">The estimated salary range for this position is $120,000 – $140,000 annually. Actual compensation may vary based on factors such as location, experience, and qualifications. Employees are also eligible for health, dental, and vision insurance, and paid time off.</span></p>\n<p><br></p>",
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