Shelter Advocate 3pm-11pm (Fri.-Mon.)

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      "city": "Saint Joseph",
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    "departmentLabel": "Shelter",
    "employmentStatusLabel": "Full-Time (30-39 hours weekly)"
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    "location": {
      "city": "Saint Joseph",
      "state": "Missouri",
      "postalCode": "64501",
      "addressCountry": "United States"
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    "datePosted": "2026-03-26",
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    "description": "<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\"><span style=\"font-weight: bold\">Job Title</span>:  Shelter Advocate</span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\"><span style=\"font-weight: bold\">FLSA Status:</span>  Non-exempt</span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\"><span style=\"font-weight: bold\">Reports to</span>:  Shelter Manager</span></p>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt; font-weight: bold\">Job Purpose:</span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">Provide trauma-informed services and support to individuals who are experiencing domestic violence, sexual violence and/or homelessness.</span></p>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt; font-weight: bold\">Primary Duties and Responsibilities:</span><br></p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">Provide all services in accordance with a woman-defined, empowerment model.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">Answer crisis hotline calls and assists callers by providing safety planning, crisis intervention, education, and information/referral.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">Triage requests for shelter services and complete Lethality Assessment, as appropriate.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">Provide crisis intervention, safety planning and/or assistance with completing ex-parte applications to walk-in victims of domestic and/or sexual violence.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">Complete intake paperwork and orientation for new shelter guests.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">Provide services and support to shelter guests throughout their stay.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">Provide assistance with needs/issues related to group living.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">Assist with conflict resolution and mediate disagreements, as appropriate.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">Maintain safety and security of guests and shelter facility.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">Prompt compliance with shelter guidelines and take corrective action as needed.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">Assist with packing vacated guest rooms, cleaning, preparing/serving guest meals and similar tasks necessary for the operation of shelter.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">Document all services provided and enter information into database withing 3 days of direct service.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">Maintain statistics and complete reports as assigned.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">Complete filing</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">Attend staff meetings and trainings as required and/or assigned.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">Commitment to the YWCA mission of Eliminating Racism and Empowering Women.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">Other related duties as assigned.</span><br></li>\n</ul>\n<p><br><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt; font-weight: bold\">Qualifications:</span><br></p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">Bachelor’s degree in a human services field or equivalent combination of education and experience required</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">Knowledge of domestic &amp; sexual violence dynamics preferred.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">Excellent interpersonal and communication skills.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">Ability to maintain confidentiality.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">Ability to effectively engage and build relationships with diverse populations.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">Intermediate computer skills required.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">Must be able to pass State Child Abuse/Neglect screening &amp; Criminal Background Check.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt; font-weight: bold\">Working Conditions:</span><br><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">• Employee works in an office environment and is protected from weather conditions and contaminants.</span><br><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">• Some on-call responsibilities possible on a rotating basis.</span></p>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt; font-weight: bold\">Physical Requirements:</span><br></p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">Standing or sitting for long periods, bending, stooping, and occasional lifting.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">Repetitive hand motion (such as typing).</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">Ability, on a consistent basis, to perform activities requiring cooperation, instruction, persuasion, or speaking with others.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">Ability to communicate effectively in person and on the telephone with guests.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">Ability to monitor guests activities and security systems.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt; font-weight: bold\">Personal Characteristics:</span><br><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">The successful individual will demonstrate the following:</span><br><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">• Behave Ethically: Understand ethical behavior and professional boundaries and ensure own behavior is consistent with professional ethical standards.</span><br><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">• Build Relationships: Establish and maintain positive working relationships with others both internally and externally to achieve the organizations goals of empowering women and eliminating racism.</span><br><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">• Communicate Effectively: Speak, listen and write in a clear, thorough and timely manner using appropriate and effective communication tools and techniques.</span><br><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">• Focus on Guest Needs: Anticipate, understand and respond to the needs of guests.</span><br><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">• Make Decisions: Assess situations to determine the importance, urgency and risks and make clear decisions which are timely and in the best interests of the guest and the organization.</span><br><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">• Organization: Set priorities, develop a work schedule, monitor progress towards goals and track details/data/information/activities.</span><br><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">• Technological Aptitude: Understand software applications and maintain skills necessary to effectively perform key responsibilities through use of company utilized programs.</span></p>\n<p><br><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">***YWCA St. Joseph provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.***</span></p>",
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    "employmentStatusLabel": "Full-Time (30-39 hours weekly)"
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