Operational Planner (Non-Civils Planner)

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  "last_changed_at": "2026-05-30T06:04:56.182Z",
  "active_status": "active"
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  "language": "en",
  "location": {
    "raw": "Bodelwyddan, Denbighshire, LL18 5TQ, United Kingdom",
    "city": "Bodelwyddan",
    "region": "Denbighshire",
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    "confidence": 0.8
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  "inferred_at": "2026-06-06T10:03:50.361Z",
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    "location": {
      "raw": "Bodelwyddan, Denbighshire, LL18 5TQ, United Kingdom",
      "city": "Bodelwyddan",
      "region": "Denbighshire",
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  "workplace_type": "on_site",
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{
  "list_job": {
    "id": "2837",
    "isRemote": null,
    "location": {
      "city": "Bodelwyddan",
      "state": "Denbighshire"
    },
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    "departmentId": "21539",
    "locationType": "0",
    "jobOpeningName": "Operational Planner (Non-Civils Planner)",
    "departmentLabel": "Welsh Water",
    "employmentStatusLabel": "Permanent Full Time"
  },
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  "detail_job_opening": {
    "location": {
      "city": "Bodelwyddan",
      "state": "Denbighshire",
      "postalCode": "LL18 5TQ",
      "addressCountry": "United Kingdom"
    },
    "datePosted": "2026-04-15",
    "atsLocation": {
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      "state": null,
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    "description": "<p><span style=\"font-weight: bold\">Non-Civils Planner</span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif\">We are delighted to announce a major new contract win with Welsh Water, supporting them over the next four years and beyond, delivering proactive and reactive maintenance of their Wastewater Network. </span><br><br></p>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif\">We’re now recruiting a Non-Civils Planner to join our team on site. This is a great opportunity to build a long‑term career with Sapphire Utility Solutions and Lanes Group</span></p>\n<p><br></p>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Location:</span> Kimnel Bay, Bodelwyddan</p>\n<p><span style=\"font-weight: bold\">Salary:</span> up to £28 500.00 depending on experience</p>\n<p><span style=\"font-weight: bold\">Hours:</span> Monday - Friday (8am - 5pm) flexibility within the role is needed. <br></p>\n<p><br></p>\n<p><br></p>\n<p><span style=\"font-weight: bold\">What you’ll be doing</span></p>\n<p>As an Operational Planner, you will:</p>\n<ul>\n<li>Plan <span style=\"font-weight: bold\">preventive, planned, and reactive maintenance</span> in line with contractual SLAs, taking a <em>Right First Time</em> approach while maximising productivity and efficient travel routes</li>\n<li>Monitor non‑completions throughout the day and proactively plan top‑up work to meet daily completion targets</li>\n<li>Work closely with supervisors, stores, and field teams to ensure jobs are planned and completed effectively</li>\n<li>Respond to customer enquiries with confidence, taking ownership and seeing issues through to resolution</li>\n<li>Build strong, collaborative relationships with operational colleagues and key stakeholders</li>\n<li>Maintain accurate and timely data within works management systems, ensuring issues are logged, tracked, and escalated where needed</li>\n<li>Support continuous improvement by improving data quality and identifying opportunities to enhance planning and scheduling processes</li>\n<li>Take part in internal and external meetings and contribute positively to team discussions and change initiatives</li>\n</ul>\n<p><br><br></p>\n<p><span style=\"font-weight: bold\">What we’re looking for</span></p>\n<p>We’re keen to hear from people who bring enthusiasm, organisation, and a customer‑first mindset. Ideally, you’ll have:</p>\n<ul>\n<li>Experience in a planning or scheduling role, preferably within <span style=\"font-weight: bold\">utilities or a similar operational environment</span></li>\n<li>Strong attention to detail and the ability to manage multiple priorities at pace</li>\n<li>Confidence making decisions in time‑pressured situations</li>\n<li>Good working knowledge of <span style=\"font-weight: bold\">Microsoft Office</span>, particularly Excel</li>\n<li>Clear communication skills and the ability to work effectively with a wide range of stakeholders</li>\n</ul>\n<p><br></p>\n<p>Experience in <span style=\"font-weight: bold\">reactive wastewater network maintenance</span>, scheduling software, customer access planning, or traffic management is advantageous – but not essential. We’re happy to support development in these areas.</p>\n<p><br><br></p>\n<p><span style=\"font-weight: bold\">Why join Lanes Group?</span></p>\n<ul>\n<li>Be part of a collaborative and supportive planning team</li>\n<li>Work on meaningful projects that directly impact customers and communities</li>\n<li>Develop your skills within a growing business and a critical industry</li>\n<li>Contribute ideas, improve processes, and help shape how we work</li>\n</ul>\n<p><br><br></p>\n<p><span style=\"font-weight: bold\">This position is open to Internal and External candidates.  Any internal candidates currently employed within a division of the Lanes Group must complete an Internal Application form and submit to recruitment.</span></p>\n<p><br></p>\n<p><span style=\"font-weight: bold\"><span>The Lanes Group plc comprises of a range of established service providers subsidiaries, which complement the specialist service of Lanes, by both work type and geography. Increasing our overall capability, assets and offering to our customers.</span></span></p>\n<p><span style=\"font-weight: bold\"><br></span></p>\n<p><em><span style=\"font-size: 13px\"> </span></em></p>\n<p><em><span style=\"font-size: 13px\">We are an equal opportunities employer and welcome applications from under-represented members of the community.</span></em></p>\n<p><em><span style=\"font-size: 13px\">Strictly no agencies please</span></em></p>\n<p><br></p>\n<p>LAN</p>\n<p> </p>",
    "compensation": "£28 500.00",
    "departmentId": "21539",
    "locationType": "0",
    "seekPromoted": false,
    "jobCategoryId": null,
    "jobOpeningName": "Operational Planner (Non-Civils Planner)",
    "departmentLabel": "Welsh Water",
    "jobOpeningStatus": "Open",
    "minimumExperience": "Mid-level",
    "jobOpeningShareUrl": "https://lanesgroup.bamboohr.com/careers/2837",
    "employmentStatusLabel": "Permanent Full Time"
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