Medical Receptionist (Northwest Austin) - Texas Orthopedics

{
  "content_hash": "649b36cdb4bf35fc69981ac33177080bc9b998250ee54a82e4a5a483a1857ad4",
  "source_hash": "090ba4cb55aafcb4a2af6c8a69bd8d250ba03cc9cc59a97daf76dd34db91fce5",
  "last_changed_at": "2026-06-04T10:03:37.984Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "Austin, TX 78759; 4700 Seton Center Pkwy Suite 200, Austin, TX, 78759, USA",
    "city": "Austin",
    "region": "TX",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.8
  },
  "salary_max": 22.5,
  "salary_min": 18,
  "inferred_at": "2026-06-06T18:51:51.851Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "Austin, TX 78759; 4700 Seton Center Pkwy Suite 200, Austin, TX, 78759, USA",
      "city": "Austin",
      "region": "TX",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.8
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": "hour",
  "workplace_type": "on_site",
  "salary_currency": "USD"
}

{}

{
  "detail": {
    "city": "Austin",
    "jobId": 44325,
    "level": "",
    "endDate": "",
    "legalId": 113,
    "isHotJob": false,
    "jobShift": "",
    "jobTitle": "Medical Receptionist (Northwest Austin) - Texas Orthopedics",
    "location": "Austin, TX 78759",
    "startDate": "",
    "clientCode": "18S59",
    "remoteType": "",
    "description": "<p><span style=\"display:block;font-size:14px;\"><span style=\"line-height:15.0pt\"><span style=\"font-family:Aptos,sans-serif\"><b>ABOUT TEXAS ORTHOPEDICS, A DIVISION OF ORTHOLONESTAR</b></span></span></span></p>\r\n\r\n<p><span style=\"display:block;font-size:14px;\"><span style=\"line-height:15.0pt\"><span style=\"font-family:Aptos,sans-serif\"><b>Join the Team!</b></span></span></span></p>\r\n\r\n<p><span style=\"display:block;font-size:14px;\"><span style=\"line-height:15.0pt\"><span style=\"font-family:Aptos,sans-serif\">Since opening our doors in 1986, Texas Orthopedics has grown into one of Central Texas&rsquo;s most trusted names in musculoskeletal care. For nearly four decades, we&rsquo;ve been committed to delivering exceptional orthopedic, rheumatologic, and physical therapy services to our community. With multiple locations throughout the Austin area and a comprehensive team of highly skilled physicians, we continue to expand our reach and elevate patient experience.&nbsp;&nbsp;Texas Orthopedics is a proud division of OrthoLoneStar, the largest independent orthopedic practice in Texas.</span></span></span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"display:block;font-size:14px;\"><span style=\"line-height:15.0pt\"><span style=\"font-family:Aptos,sans-serif\"><b>Experience the Texas Orthopedics Work Environment</b></span></span></span></p>\r\n\r\n<p><span style=\"display:block;font-size:14px;\"><span style=\"line-height:15.0pt\"><span style=\"font-family:Aptos,sans-serif\">At Texas Orthopedics, we strive to create a workplace where excellence and support go hand in hand. We prioritize a culture that encourages collaboration, professional growth, work&ndash;life balance and a team-driven environment. Through ongoing communication, staff feedback initiatives, and continuous process improvements, we work together to ensure our clinics operate with the highest standards of efficiency, innovation, and comfort. This commitment helps us deliver an exceptional experience not only to our patients, but also to every member of our team.</span></span></span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"font-size:8pt;\"><span style=\"font-family:Tahoma, sans-serif;\"><b><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">GENERAL JOB DESCRIPTION</span></span></b><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">: </span></span><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Perform all responsibilities of the reception area, which primarily involves; checking in and checking out patients, scheduling new and follow-up appointments, verifying insurance benefits, and collecting payments due at time of service.</span></span></span></span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"font-size:8pt;\"><span style=\"font-family:Tahoma, sans-serif;\"><b><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\">ESSENTIAL FUNCTIONS: </span></span></b></span></span></p>\r\n\r\n<ul>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:8pt;\"><span style=\"font-family:Tahoma, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Answer telephones, schedule appointments and redirect to appropriate departments as needed.</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:8pt;\"><span style=\"font-family:Tahoma, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Schedule and reschedule appointments for patients with attention to all insurance rules and limitations per physician preferences, including physical therapy appointments. </span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:8pt;\"><span style=\"font-family:Tahoma, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Confirm appointments in advance; reach out to patient when necessary.</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:8pt;\"><span style=\"font-family:Tahoma, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Prepare schedules for clinic and identify any issues prior to visit.</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:8pt;\"><span style=\"font-family:Tahoma, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Greet patients, check-in and help patients complete necessary intake forms.</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:8pt;\"><span style=\"font-family:Tahoma, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Confirm, capture, and correct any changes in patient demographics and insurance.</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:8pt;\"><span style=\"font-family:Tahoma, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Verify insurance and obtain benefits as needed; identify remaining deductible amount and/or copay to collect.</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:8pt;\"><span style=\"font-family:Tahoma, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Collect patient payment according to the patient&rsquo;s benefits and as noted within the EHR and other applicable software.</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:8pt;\"><span style=\"font-family:Tahoma, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Collect and scan patient&rsquo;s insurance card and photo ID.</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:8pt;\"><span style=\"font-family:Tahoma, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Mail no show letters daily.</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:8pt;\"><span style=\"font-family:Tahoma, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Review daily superbills for completion from clinic team, make edits necessary to collect proper time of service payment due at check-out.</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:8pt;\"><span style=\"font-family:Tahoma, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Balance payments received and prepare deposit daily.</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:8pt;\"><span style=\"font-family:Tahoma, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Complete all scheduling tasks, messages, requests, referrals, and faxes.</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:8pt;\"><span style=\"font-family:Tahoma, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Return voicemails as well as making second and third attempts to patients who have left voicemails. </span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:8pt;\"><span style=\"font-family:Tahoma, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Provide EOB to patients and thoroughly explain balance as needed.</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:8pt;\"><span style=\"font-family:Tahoma, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Fax DWC forms to proper recipients.</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:8pt;\"><span style=\"font-family:Tahoma, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Collate, sort and identify a variety of medical information for scanning/queuing into EMR system</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:8pt;\"><span style=\"font-family:Tahoma, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Sort faxes and assist with any fax failures and distributing to appropriate departments as needed. </span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:8pt;\"><span style=\"font-family:Tahoma, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Assist with Release of Information requests by completing in office or sending to third party accordingly.</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:8pt;\"><span style=\"font-family:Tahoma, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">All other duties as assigned.</span></span></span></span></li>\r\n</ul>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"display:block;font-size:14px;\"><span style=\"line-height:15.0pt\"><span style=\"font-family:Aptos,sans-serif\"><b>BENEFITS:</b></span></span></span></p>\r\n\r\n<ul>\r\n\t<li style=\"margin-left:8px\"><span style=\"display:block;font-size:14px;\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\"><b>Medical Insurance</b> with VIP Health Advocate Service</span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"display:block;font-size:14px;\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\"><b>Health Savings Account (HSA)</b> with employer contribution </span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"display:block;font-size:14px;\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\"><b>Flexible Spending Account (FSA)</b></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"display:block;font-size:14px;\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\"><b>Dental Coverage</b></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"display:block;font-size:14px;\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\"><b>Vision Coverage</b></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"display:block;font-size:14px;\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\"><b>7-8 Paid Holidays</b> each year</span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"display:block;font-size:14px;\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\"><b>12 PTO Days</b> to start, with increases based on tenure (up to 22 days)</span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"display:block;font-size:14px;\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\"><b>401(k)</b> with <b>Safe Harbor</b> contribution <b>plus Profit Sharing </b>(once eligible)</span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"display:block;font-size:14px;\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\"><b>Life Insurance</b></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"display:block;font-size:14px;\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\"><b>Short &amp; Long-Term Disability</b></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"display:block;font-size:14px;\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\"><b>Additional Supplemental Plans</b></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"display:block;font-size:14px;\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\"><b>Mileage Reimbursement + Travel Time</b> &ndash; (for eligible positions)</span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"display:block;font-size:14px;\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\"><b>Colleague Recognition Program</b></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"display:block;font-size:14px;\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\"><b>Well-being support: </b>Employee Assistance Program</span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"display:block;font-size:14px;\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">To learn more, visit: <a href=\"https://www.txortho.com/\" style=\"color:#467886; text-decoration:underline\">https://www.txortho.com/</a></span></span></span></p>\r\n",
    "jobCategory": "Health Care",
    "salaryRange": "$18.00 - $22.50 Hourly",
    "socialMedia": {
      "xLink": {
        "text": "Ortholonestar%2520Job%2520Opportunity%2520Medical%2520Receptionist%2520%2528Northwest%2520Austin%2529%2520-%2520Texas%2520Orthopedics"
      },
      "emailLink": {
        "subject": "Ortholonestar%20Job%20Opportunity%20Medical%20Receptionist%20%28Northwest%20Austin%29%20-%20Texas%20Orthopedics",
        "summary": "ABOUT%20TEXAS%20ORTHOPEDICS%2C%20A%20DIVISION%20OF%20ORTHOLONESTAR%0D%0A%0D%0AJoin%20the%20Team%21%0D%0A%0D%0ASince%20opening%20our%20doors%20in%201986%2C%20Texas%20Orthopedics%20has%20grown%20into%20one%20of%20Central%20Texas%E2%80%99s%20most%20trusted%20names%20in%20musculoskeletal%20care.%20For%20nearly%20four%20decades%2C%20we%E2%80%99ve%20been%20committed%20to%20delivering%20exceptional%20orthopedic%2C%20rheumatologic%2C%20and%20physical%20therapy%20services%20to%20our%20community.%20With%20multiple%20locations%20throughout%20the%20Austin%20area%20and%20a%20comprehensive%20team%20of%20highly%20skilled%20physicians%2C%20we%20continue%20to%20expand%20our%20reach%20and%20elevate%20patient%20experience.%C2%C2Texas%20Orthopedics%20is%20a%20proud%20division%20of%20OrthoLoneStar%2C%20the%20largest%20independent%20orthopedic%20practice%20in%20Texas.%0D%0A%0D%0A%C2%0D%0A%0D%0AExperience%20the%20Texas%20Orthopedics%20Work%20Environment%0D%0A%0D%0AAt%20Texas%20Orthopedics%2C%20we%20strive%20to%20create%20a%20workplace%20where%20excellence%20and%20support%20go%20hand%20in%20hand.%20We%20prioritize%20a%20culture%20that%20encourages%20collaboration%2C%20professional%20growth%2C%20work%E2%80%93life%20balance%20and%20a%20team-driven%20environment.%20Through%20ongoing%20communication%2C%20staff%20feedback%20initiatives%2C%20and..."
      },
      "facebookLink": {
        "redirectUri": "",
        "facebookAppId": "773759036043100"
      },
      "linkedInLink": {}
    },
    "isQuickApply": false,
    "positionType": "",
    "countryPaidIn": "",
    "googleJobJson": "{\"@context\":\"https://schema.org/\",\"@type\":\"JobPosting\",\"title\":\"Medical Receptionist (Northwest Austin) - Texas Orthopedics\",\"identifier\":\"J18S5944325\",\"url\":\"https://www.paycomonline.net/v4/ats/web.php/portal/978728D181DF73A07D71FF4C844ABA0E/jobs/44325\",\"image\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=978728D181DF73A07D71FF4C844ABA0E\",\"baseSalary\":{\"@type\":\"MonetaryAmount\",\"currency\":\"USD\",\"value\":{\"@type\":\"QuantitativeValue\",\"minValue\":18,\"maxValue\":22.5,\"unitText\":\"\"}},\"datePosted\":\"2026-06-03\",\"description\":\"Job DetailsJob Location: Austin, TX 78759Salary Range: $18.00 - $22.50 HourlyJob Category: Health CareABOUT TEXAS ORTHOPEDICS, A DIVISION OF ORTHOLONESTAR\\r\\n\\r\\nJoin the Team!\\r\\n\\r\\nSince opening our doors in 1986, Texas Orthopedics has grown into one of Central Texas&rsquo;s most trusted names in musculoskeletal care. For nearly four decades, we&rsquo;ve been committed to delivering exceptional orthopedic, rheumatologic, and physical therapy services to our community. With multiple locations throughout the Austin area and a comprehensive team of highly skilled physicians, we continue to expand our reach and elevate patient experience.&nbsp;&nbsp;Texas Orthopedics is a proud division of OrthoLoneStar, the largest independent orthopedic practice in Texas.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nExperience the Texas Orthopedics Work Environment\\r\\n\\r\\nAt Texas Orthopedics, we strive to create a workplace where excellence and support go hand in hand. We prioritize a culture that encourages collaboration, professional growth, work&ndash;life balance and a team-driven environment. Through ongoing communication, staff feedback initiatives, and continuous process improvements, we work together to ensure our clinics operate with the highest standards of efficiency, innovation, and comfort. This commitment helps us deliver an exceptional experience not only to our patients, but also to every member of our team.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nGENERAL JOB DESCRIPTION: Perform all responsibilities of the reception area, which primarily involves; checking in and checking out patients, scheduling new and follow-up appointments, verifying insurance benefits, and collecting payments due at time of service.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nESSENTIAL FUNCTIONS: \\r\\n\\r\\n\\r\\n\\tAnswer telephones, schedule appointments and redirect to appropriate departments as needed.\\r\\n\\tSchedule and reschedule appointments for patients with attention to all insurance rules and limitations per physician preferences, including physical therapy appointments. \\r\\n\\tConfirm appointments in advance; reach out to patient when necessary.\\r\\n\\tPrepare schedules for clinic and identify any issues prior to visit.\\r\\n\\tGreet patients, check-in and help patients complete necessary intake forms.\\r\\n\\tConfirm, capture, and correct any changes in patient demographics and insurance.\\r\\n\\tVerify insurance and obtain benefits as needed; identify remaining deductible amount and/or copay to collect.\\r\\n\\tCollect patient payment according to the patient&rsquo;s benefits and as noted within the EHR and other applicable software.\\r\\n\\tCollect and scan patient&rsquo;s insurance card and photo ID.\\r\\n\\tMail no show letters daily.\\r\\n\\tReview daily superbills for completion from clinic team, make edits necessary to collect proper time of service payment due at check-out.\\r\\n\\tBalance payments received and prepare deposit daily.\\r\\n\\tComplete all scheduling tasks, messages, requests, referrals, and faxes.\\r\\n\\tReturn voicemails as well as making second and third attempts to patients who have left voicemails. \\r\\n\\tProvide EOB to patients and thoroughly explain balance as needed.\\r\\n\\tFax DWC forms to proper recipients.\\r\\n\\tCollate, sort and identify a variety of medical information for scanning/queuing into EMR system\\r\\n\\tSort faxes and assist with any fax failures and distributing to appropriate departments as needed. \\r\\n\\tAssist with Release of Information requests by completing in office or sending to third party accordingly.\\r\\n\\tAll other duties as assigned.\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nBENEFITS:\\r\\n\\r\\n\\r\\n\\tMedical Insurance with VIP Health Advocate Service\\r\\n\\tHealth Savings Account (HSA) with employer contribution \\r\\n\\tFlexible Spending Account (FSA)\\r\\n\\tDental Coverage\\r\\n\\tVision Coverage\\r\\n\\t7-8 Paid Holidays each year\\r\\n\\t12 PTO Days to start, with increases based on tenure (up to 22 days)\\r\\n\\t401(k) with Safe Harbor contribution plus Profit Sharing (once eligible)\\r\\n\\tLife Insurance\\r\\n\\tShort &amp; Long-Term Disability\\r\\n\\tAdditional Supplemental Plans\\r\\n\\tMileage Reimbursement + Travel Time &ndash; (for eligible positions)\\r\\n\\tColleague Recognition Program\\r\\n\\tWell-being support: Employee Assistance Program\\r\\n\\r\\n\\r\\nTo learn more, visit: https://www.txortho.com/\\r\\nQualificationsQUALIFICATIONS\\r\\n\\r\\nEducation: \\r\\n\\r\\n\\r\\n\\tHigh School diploma\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nExperience:\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n\\r\\n\\tPrevious experience in a medical office setting\\r\\n\\tComputer experience\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nLicensure: \\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nSpecial Skills:\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n\\r\\n\\tFluent in Spanish (preferable)\\r\\n\\tKnowledge of medical and insurance terminology\\r\\n\\tAttention to detail\\r\\n\\tAbility to multitask between multiple applications\\r\\n\\tAbility to effectively communicate both orally and written\\r\\n\\tAbility to work in a fast paced environment\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nPhysical Demands:\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n\\r\\n\\tMust have adequate visual acuity to read, the ability to interpret and understand written material\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nEnvironmental Working Conditions:\\r\\n\\r\\n\\r\\n\\tIndoors with rare conditions of extreme noise.\\r\\n\\tContinuously handle multiple tasks simultaneously and work as a part of a team.\\r\\n\\tFrequently performs tedious and exacting work in high volume conditions with frequent changes in tasks.\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\",\"responsibilities\":\"ABOUT TEXAS ORTHOPEDICS, A DIVISION OF ORTHOLONESTAR\\r\\n\\r\\nJoin the Team!\\r\\n\\r\\nSince opening our doors in 1986, Texas Orthopedics has grown into one of Central Texas&rsquo;s most trusted names in musculoskeletal care. For nearly four decades, we&rsquo;ve been committed to delivering exceptional orthopedic, rheumatologic, and physical therapy services to our community. With multiple locations throughout the Austin area and a comprehensive team of highly skilled physicians, we continue to expand our reach and elevate patient experience.&nbsp;&nbsp;Texas Orthopedics is a proud division of OrthoLoneStar, the largest independent orthopedic practice in Texas.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nExperience the Texas Orthopedics Work Environment\\r\\n\\r\\nAt Texas Orthopedics, we strive to create a workplace where excellence and support go hand in hand. We prioritize a culture that encourages collaboration, professional growth, work&ndash;life balance and a team-driven environment. Through ongoing communication, staff feedback initiatives, and continuous process improvements, we work together to ensure our clinics operate with the highest standards of efficiency, innovation, and comfort. This commitment helps us deliver an exceptional experience not only to our patients, but also to every member of our team.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nGENERAL JOB DESCRIPTION: Perform all responsibilities of the reception area, which primarily involves; checking in and checking out patients, scheduling new and follow-up appointments, verifying insurance benefits, and collecting payments due at time of service.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nESSENTIAL FUNCTIONS: \\r\\n\\r\\n\\r\\n\\tAnswer telephones, schedule appointments and redirect to appropriate departments as needed.\\r\\n\\tSchedule and reschedule appointments for patients with attention to all insurance rules and limitations per physician preferences, including physical therapy appointments. \\r\\n\\tConfirm appointments in advance; reach out to patient when necessary.\\r\\n\\tPrepare schedules for clinic and identify any issues prior to visit.\\r\\n\\tGreet patients, check-in and help patients complete necessary intake forms.\\r\\n\\tConfirm, capture, and correct any changes in patient demographics and insurance.\\r\\n\\tVerify insurance and obtain benefits as needed; identify remaining deductible amount and/or copay to collect.\\r\\n\\tCollect patient payment according to the patient&rsquo;s benefits and as noted within the EHR and other applicable software.\\r\\n\\tCollect and scan patient&rsquo;s insurance card and photo ID.\\r\\n\\tMail no show letters daily.\\r\\n\\tReview daily superbills for completion from clinic team, make edits necessary to collect proper time of service payment due at check-out.\\r\\n\\tBalance payments received and prepare deposit daily.\\r\\n\\tComplete all scheduling tasks, messages, requests, referrals, and faxes.\\r\\n\\tReturn voicemails as well as making second and third attempts to patients who have left voicemails. \\r\\n\\tProvide EOB to patients and thoroughly explain balance as needed.\\r\\n\\tFax DWC forms to proper recipients.\\r\\n\\tCollate, sort and identify a variety of medical information for scanning/queuing into EMR system\\r\\n\\tSort faxes and assist with any fax failures and distributing to appropriate departments as needed. \\r\\n\\tAssist with Release of Information requests by completing in office or sending to third party accordingly.\\r\\n\\tAll other duties as assigned.\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nBENEFITS:\\r\\n\\r\\n\\r\\n\\tMedical Insurance with VIP Health Advocate Service\\r\\n\\tHealth Savings Account (HSA) with employer contribution \\r\\n\\tFlexible Spending Account (FSA)\\r\\n\\tDental Coverage\\r\\n\\tVision Coverage\\r\\n\\t7-8 Paid Holidays each year\\r\\n\\t12 PTO Days to start, with increases based on tenure (up to 22 days)\\r\\n\\t401(k) with Safe Harbor contribution plus Profit Sharing (once eligible)\\r\\n\\tLife Insurance\\r\\n\\tShort &amp; Long-Term Disability\\r\\n\\tAdditional Supplemental Plans\\r\\n\\tMileage Reimbursement + Travel Time &ndash; (for eligible positions)\\r\\n\\tColleague Recognition Program\\r\\n\\tWell-being support: Employee Assistance Program\\r\\n\\r\\n\\r\\nTo learn more, visit: https://www.txortho.com/\\r\\n\",\"employmentType\":\"OTHER\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"ORTHOLONESTAR\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=978728D181DF73A07D71FF4C844ABA0E\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"4700 Seton Center Pkwy Suite 200\",\"addressLocality\":\"Austin\",\"addressRegion\":\"TX\",\"postalCode\":78759,\"addressCountry\":\"USA\"}},\"qualifications\":\"QUALIFICATIONS\\r\\n\\r\\nEducation: \\r\\n\\r\\n\\r\\n\\tHigh School diploma\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nExperience:\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n\\r\\n\\tPrevious experience in a medical office setting\\r\\n\\tComputer experience\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nLicensure: \\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nSpecial Skills:\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n\\r\\n\\tFluent in Spanish (preferable)\\r\\n\\tKnowledge of medical and insurance terminology\\r\\n\\tAttention to detail\\r\\n\\tAbility to multitask between multiple applications\\r\\n\\tAbility to effectively communicate both orally and written\\r\\n\\tAbility to work in a fast paced environment\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nPhysical Demands:\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n\\r\\n\\tMust have adequate visual acuity to read, the ability to interpret and understand written material\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nEnvironmental Working Conditions:\\r\\n\\r\\n\\r\\n\\tIndoors with rare conditions of extreme noise.\\r\\n\\tContinuously handle multiple tasks simultaneously and work as a part of a team.\\r\\n\\tFrequently performs tedious and exacting work in high volume conditions with frequent changes in tasks.\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\",\"experienceRequirements\":\"QUALIFICATIONS\\r\\n\\r\\nEducation: \\r\\n\\r\\n\\r\\n\\tHigh School diploma\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nExperience:\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n\\r\\n\\tPrevious experience in a medical office setting\\r\\n\\tComputer experience\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nLicensure: \\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nSpecial Skills:\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n\\r\\n\\tFluent in Spanish (preferable)\\r\\n\\tKnowledge of medical and insurance terminology\\r\\n\\tAttention to detail\\r\\n\\tAbility to multitask between multiple applications\\r\\n\\tAbility to effectively communicate both orally and written\\r\\n\\tAbility to work in a fast paced environment\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nPhysical Demands:\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n\\r\\n\\tMust have adequate visual acuity to read, the ability to interpret and understand written material\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nEnvironmental Working Conditions:\\r\\n\\r\\n\\r\\n\\tIndoors with rare conditions of extreme noise.\\r\\n\\tContinuously handle multiple tasks simultaneously and work as a part of a team.\\r\\n\\tFrequently performs tedious and exacting work in high volume conditions with frequent changes in tasks.\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\",\"industry\":\"Health Care\",\"validThrough\":\"-0001-11-30\"}",
    "applyAvailable": true,
    "educationLevel": "",
    "qualifications": "<p><span style=\"font-size:8pt;\"><span style=\"font-family:Tahoma, sans-serif;\"><b><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">QUALIFICATIONS</span></span></b></span></span></p>\r\n\r\n<p><span style=\"font-size:8pt;\"><span style=\"font-family:Tahoma, sans-serif;\"><b><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Education</span></span></b><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">: </span></span></span></span></p>\r\n\r\n<ul>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:8pt;\"><span style=\"font-family:Tahoma, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">High School diploma</span></span></span></span></li>\r\n</ul>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"font-size:8pt;\"><span style=\"font-family:Tahoma, sans-serif;\"><b><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Experience</span></span></b><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">:</span></span></span></span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<ul>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:8pt;\"><span style=\"font-family:Tahoma, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Previous experience in a medical office setting</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:8pt;\"><span style=\"font-family:Tahoma, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Computer experience</span></span></span></span></li>\r\n</ul>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"font-size:8pt;\"><span style=\"font-family:Tahoma, sans-serif;\"><b><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Licensure</span></span></b><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">: </span></span></span></span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"font-size:8pt;\"><span style=\"font-family:Tahoma, sans-serif;\"><b><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Special Skills</span></span></b><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">:</span></span></span></span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<ul>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:8pt;\"><span style=\"font-family:Tahoma, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Fluent in Spanish (preferable)</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:8pt;\"><span style=\"font-family:Tahoma, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Knowledge of medical and insurance terminology</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:8pt;\"><span style=\"font-family:Tahoma, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Attention to detail</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:8pt;\"><span style=\"font-family:Tahoma, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Ability to multitask between multiple applications</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:8pt;\"><span style=\"font-family:Tahoma, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Ability to effectively communicate both orally and written</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:8pt;\"><span style=\"font-family:Tahoma, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Ability to work in a fast paced environment</span></span></span></span></li>\r\n</ul>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"font-size:8pt;\"><span style=\"font-family:Tahoma, sans-serif;\"><b><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Physical Demands</span></span></b><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">:</span></span></span></span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<ul>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:8pt;\"><span style=\"font-family:Tahoma, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Must have adequate visual acuity to read, the ability to interpret and understand written material</span></span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-left:48px;\">&nbsp;</p>\r\n\r\n<p><span style=\"font-size:8pt;\"><span style=\"font-family:Tahoma, sans-serif;\"><b><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Environmental Working Conditions</span></span></b><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">:</span></span></span></span></p>\r\n\r\n<ul>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:8pt;\"><span style=\"font-family:Tahoma, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Indoors with rare conditions of extreme noise.</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:8pt;\"><span style=\"font-family:Tahoma, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Continuously handle multiple tasks simultaneously and work as a part of a team.</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:8pt;\"><span style=\"font-family:Tahoma, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Frequently performs tedious and exacting work in high volume conditions with frequent changes in tasks.</span></span></span></span></li>\r\n</ul>\r\n\r\n<p>&nbsp;</p>\r\n",
    "descriptionTitle": "Description",
    "travelPercentage": "",
    "jobYoutubeVideoId": "",
    "legalRevisionDate": {
      "date": "2025-08-01T17:15:02.000Z",
      "timezone": "America/Chicago",
      "timezone_type": 3
    },
    "secondaryLocations": [],
    "primaryPhoneCountry": "US",
    "primaryPhoneEnabled": true,
    "qualificationsTitle": "Qualifications",
    "primaryPhoneRequired": true,
    "primaryPhoneNumberDoesNotExist": false
  },
  "preview": {
    "jobId": 44325,
    "isHotJob": false,
    "jobTitle": "Medical Receptionist (Northwest Austin) - Texas Orthopedics",
    "postedOn": "",
    "locations": "Austin, TX 78759",
    "remoteType": "",
    "description": "ABOUT TEXAS ORTHOPEDICS, A DIVISION OF ORTHOLONESTAR\r\n\r\nJoin the Team!\r\n\r\nSince opening our doors in 1986, Texas Orthopedics has grown into one of Cen...",
    "positionType": ""
  },
  "detail_meta": {
    "url": "https://portal-applicant-tracking.us-cent.paycomonline.net/api/ats/job-postings/44325",
    "http_status": 200,
    "content_type": "application/json",
    "response_bytes": 46055
  },
  "detail_errors": []
}