Manager, Contact Centre

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  "last_changed_at": "2026-05-31T17:55:14.921Z",
  "active_status": "active"
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{
  "language": "en",
  "location": {
    "raw": "YT, WH, CO, 2nd, Whitehorse, YT, Canada",
    "city": "Whitehorse",
    "region": "YT",
    "country": "Canada",
    "is_remote": false,
    "confidence": 0.8
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-18T09:28:00.929Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "YT, WH, CO, 2nd, Whitehorse, YT, Canada",
      "city": "Whitehorse",
      "region": "YT",
      "country": "Canada",
      "is_remote": false,
      "confidence": 0.8
    },
    "countries": [
      "Canada"
    ]
  },
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  "salary_period": null,
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{}

{
  "Id": "683a65ad-6236-4c6c-b4ac-f17a7a027352",
  "Title": "Manager, Contact Centre",
  "Distance": null,
  "Featured": false,
  "FullTime": true,
  "Locations": [
    {
      "Id": "992a44b5-47f7-4497-af56-776282facba0",
      "Address": {
        "City": "Whitehorse",
        "Line1": "Elliot St",
        "Line2": null,
        "State": {
          "Code": "YT",
          "Name": "Yukon"
        },
        "Country": {
          "Code": "CAN",
          "Name": "Canada"
        },
        "PostalCode": "Y1A"
      },
      "Coordinates": {
        "Latitude": 60.717540106605,
        "Longitude": -135.059281953172
      },
      "DisplayName": false,
      "LocalizedName": "YT, WH, CO, 2nd",
      "SourceOfTruth": 0,
      "DisplayAddress": true,
      "DisplayLocationId": false,
      "DisplayDescription": false,
      "LocalizedLocationId": "YTWH13",
      "DisplayStreetAddress": false,
      "LocalizedDescription": null
    }
  ],
  "MatchScore": 1,
  "PostedDate": "2026-04-29T18:54:12.128Z",
  "JobCategoryName": "Customer Care",
  "JobLocationType": 1,
  "OpportunityType": 0,
  "BriefDescription": "Reporting to the Director, Customer Service, the Manager, Contact Centre is accountable to ensure team members, tools and processes are in place to provide exceptional services to internal and external customers interacting with the various customer service channels.\nSpecific Accountabilities\n\nLead and champion all aspects of customer service within the department acting as a role model to ensure timely response and resolutio",
  "MatchedLocations": [],
  "RequisitionNumber": "MANAG002888"
}