EV Charger Field Service Technician

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    "id": "114",
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      "city": "Plano",
      "state": "Texas"
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    "jobOpeningName": "EV Charger Field Service Technician",
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    "employmentStatusLabel": "Full-Time"
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    "location": {
      "city": "Plano",
      "state": "Texas",
      "postalCode": "75074",
      "addressCountry": "United States"
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    "datePosted": "2026-03-12",
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    "description": "<p><span style=\"font-weight: bold\">Join the Future of Electric Transportation</span></p>\n<p>Power Innovations International is expanding our EV charging infrastructure team and is seeking a <span style=\"font-weight: bold\">Field Service </span></p>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Technician specializing in DC Fast Charging systems</span>.</p>\n<p>In this role, you will support the deployment and reliability of <span style=\"font-weight: bold\">uni-directional and bi-directional DC fast chargers and battery-sled energy systems</span> across customer sites. You will be responsible for <span style=\"font-weight: bold\">installation support, commissioning, troubleshooting, and ongoing service</span>, ensuring customers receive reliable, high-performance charging solutions.</p>\n<p><br></p>\n<p>This is an excellent opportunity for a technician or engineer with strong experience in <span style=\"font-weight: bold\">power electronics, EVSE systems, or industrial electrical equipment</span> who wants to work in one of the fastest-growing sectors of the energy industry.</p>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Travel Requirement:</span><br>This position requires <span style=\"font-weight: bold\">approximately 50% travel</span> to customer locations for installation support, service calls, and commissioning activities.</p>\n<p><br></p>\n<p><span style=\"font-weight: bold\">What You'll Do</span></p>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Field Service &amp; Commissioning</span></p>\n<ul>\n<li>Perform <span style=\"font-weight: bold\">on-site diagnostics, repair, and preventive maintenance</span> on DC fast charging systems</li>\n<li>Support <span style=\"font-weight: bold\">installation, startup, and commissioning</span> of EV charging equipment</li>\n<li>Respond to <span style=\"font-weight: bold\">service requests, RMAs, and field service events</span> to ensure maximum charger uptime</li>\n<li>Develop and refine <span style=\"font-weight: bold\">service procedures and troubleshooting documentation</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Advanced Technical Troubleshooting</span></p>\n<ul>\n<li>Diagnose issues involving:\n<ul>\n<li>DC fast charger power electronics</li>\n<li>Rectifiers and inverters</li>\n<li>CAN/Modbus communications</li>\n<li>Thermal management systems</li>\n<li>Control boards and embedded electronics</li>\n</ul>\n</li>\n<li>Perform <span style=\"font-weight: bold\">remote diagnostics using monitoring platforms, service portals, and log data</span></li>\n<li>Work with engineering teams on <span style=\"font-weight: bold\">firmware updates, field failure analysis, and product improvements</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Customer Success &amp; Support</span></p>\n<ul>\n<li>Provide technical guidance to <span style=\"font-weight: bold\">customers, installers, and partners</span> during deployment and service</li>\n<li>Deliver <span style=\"font-weight: bold\">system training and best practices</span> to installers and technicians</li>\n<li>Maintain strong relationships with customers and represent the company during <span style=\"font-weight: bold\">site visits and technical meetings</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Service Quality &amp; Continuous Improvement</span></p>\n<ul>\n<li>Assist with <span style=\"font-weight: bold\">warranty claims, RMA processes, and replacement parts coordination</span></li>\n<li>Analyze field performance data to identify <span style=\"font-weight: bold\">failure trends and reliability improvements</span></li>\n<li>Provide service reporting and insights to leadership and product teams</li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\">What We're Looking For</span></p>\n<p><span style=\"font-weight: bold\">Required</span></p>\n<ul>\n<li>Bachelor’s degree in <span style=\"font-weight: bold\">Electrical Engineering, Mechanical Engineering, or related field</span></li>\n<li><span style=\"font-weight: bold\">5+ years of field service or technical support experience</span></li>\n<li>Strong technical knowledge of:\n<ul>\n<li>Power electronics</li>\n<li>Rectifiers and inverters</li>\n<li>EVSE or industrial electrical systems</li>\n</ul>\n</li>\n<li>Excellent troubleshooting and diagnostic skills</li>\n<li>Experience using <span style=\"font-weight: bold\">service ticketing systems or CRM platforms</span> for issue tracking and reporting</li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Preferred</span></p>\n<ul>\n<li>Experience supporting <span style=\"font-weight: bold\">DC fast charging systems (30 kW – 360 kW)</span></li>\n<li>Knowledge of EV charging and electrical standards including:\n<ul>\n<li><span style=\"font-weight: bold\">NEC Article 625</span></li>\n<li><span style=\"font-weight: bold\">UL 2202 / UL 2231</span></li>\n<li><span style=\"font-weight: bold\">UL 1741</span></li>\n</ul>\n</li>\n<li>Experience with <span style=\"font-weight: bold\">CANbus, PLCs, or firmware diagnostic tools</span></li>\n<li><span style=\"font-weight: bold\">OSHA 30 or NFPA 70E certification</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Why Work With Us</span></p>\n<ul>\n<li>Work on <span style=\"font-weight: bold\">cutting-edge EV charging infrastructure</span></li>\n<li>Collaborate with <span style=\"font-weight: bold\">engineering teams building next-generation charging systems</span></li>\n<li>Play a key role in the <span style=\"font-weight: bold\">transition to electrified transportation</span></li>\n<li>Opportunity to grow within a <span style=\"font-weight: bold\">rapidly expanding clean-energy technology company</span></li>\n<li>Competitive compensation package with full medical, dental and vision insurance</li>\n</ul>",
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    "jobOpeningName": "EV Charger Field Service Technician",
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    "minimumExperience": "Mid-level",
    "jobOpeningShareUrl": "https://powerinnovations.bamboohr.com/careers/114",
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