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HomeCompaniesLatitudeincJunior Customer Service Representative (Science Industry)

Junior Customer Service Representative (Science Industry)

Latitudeinc · Homestead, FL · On Site · Active · $19–$25 / hour · Lever

Job facts

FieldValue
CompanyLatitudeinc
TitleJunior Customer Service Representative (Science Industry)
Normalized title-
Department / teamClient Opportunities / Science Openings
LocationHomestead, FL, United States
Work modelOn Site
Employment typeFull Time
Salary$19–$25 / hour
Statusactive
ATS providerLever
Posted / first seen2026-03-03 / 2026-05-29
Changed / last seen2026-05-29 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from Latitudeinc.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through Lever.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Homestead.Open
Department jobsActive postings in Client Opportunities.Open
Work model jobsActive On Site postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyLatitudeinc
Source53c0bc89-fa9c-494c-aa72-1f445d8f6ccc
ATS providerLever

Description

Job Summary: We are seeking a motivated and detail-oriented Junior Customer Service Representative with an interest in a science or environmental-related field. This role serves as a key point of contact for customers, supporting inquiries related to scientific, environmental, or technical products and services. The ideal candidate combines strong communication skills with a foundational understanding of scientific or environmental concepts and a passion for delivering excellent customer service. Responsibilities: Serve as the first point of contact for customer inquiries via phone, email, and online portals Provide accurate information regarding products, services, and processes related to scientific or environmental offerings Assist customers with order processing, documentation, and general account support Log, track, and resolve customer issues in a timely and professional manner Escalate technical or complex inquiries to appropriate internal teams when necessary Maintain accurate records of customer interactions within CRM systems Support internal teams by coordinating customer feedback and service requests Ensure compliance with company policies, quality standards, and environmental regulations Contribute to continuous improvement of customer service procedures and documentation

Full job record

Job ID07464185bdef29f6b6db0cfd4ea3921b28aa53cd
Org IDec5fe2e6-13e7-497e-b138-e29ff7a63799
Source ID53c0bc89-fa9c-494c-aa72-1f445d8f6ccc
Board ID53c0bc89-fa9c-494c-aa72-1f445d8f6ccc
Providerlever
Provider Job Key699a26a8-1c57-46fa-bd36-b7ad5063d95a
TitleJunior Customer Service Representative (Science Industry)
Normalized Title
Statusactive
Activeyes
Location TextHomestead, FL
DepartmentClient Opportunities
TeamScience Openings
Employment TypeFull Time
Workplace Typeon_site
Remote Policy
CountryUnited States
RegionFL
CityHomestead
Salary RawUSD 19-25 per-hour-wage
Salary Min19
Salary Max25
Salary CurrencyUSD
Salary Periodhour
Source URLhttps://jobs.lever.co/latitudeinc/699a26a8-1c57-46fa-bd36-b7ad5063d95a
Apply URLhttps://jobs.lever.co/latitudeinc/699a26a8-1c57-46fa-bd36-b7ad5063d95a/apply
First Seen At2026-05-29 07:02:05Z
Last Seen At2026-06-06 20:20:08Z
Last Checked At2026-06-06 20:20:08Z
Last Changed At2026-05-29 07:02:05Z
Inactive At
Source Posted At2026-03-03 20:30:06Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=lever/board=latitudeinc/date=2026-06-06/2026-06-06T20-20-06-481Z-74aac883aa9f71ca81bd1a9ef60ac04941832e128db2aaaa445360dadfe004a7.json
Event Fields
{
  "content_hash": "8aadb3107c01fdb79730f43f02e9a481b30b13b006df68dfddf32780c62b2b08",
  "source_hash": "24b45b3ee2f7b361ee9bfacad0618c366b5dfce1984ac6315f9405c30726c3f2",
  "last_changed_at": "2026-05-29T07:02:05.634Z",
  "active_status": "active"
}
Parsed Structured
{
  "language": "en",
  "location": {
    "raw": "Homestead, FL",
    "city": "Homestead",
    "region": "FL",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.9
  },
  "salary_max": 25,
  "salary_min": 19,
  "inferred_at": "2026-06-06T20:20:08.059Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "Homestead, FL",
      "city": "Homestead",
      "region": "FL",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.9
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": "hour",
  "workplace_type": "on_site",
  "salary_currency": "USD"
}
Extensions
{}
Native Structured
{
  "lists": [
    {
      "text": "Responsibilities:",
      "content": "<li>Serve as the first point of contact for customer inquiries via phone, email, and online portals</li><li>Provide accurate information regarding products, services, and processes related to scientific or environmental offerings</li><li>Assist customers with order processing, documentation, and general account support</li><li>Log, track, and resolve customer issues in a timely and professional manner</li><li>Escalate technical or complex inquiries to appropriate internal teams when necessary</li><li>Maintain accurate records of customer interactions within CRM systems</li><li>Support internal teams by coordinating customer feedback and service requests</li><li>Ensure compliance with company policies, quality standards, and environmental regulations</li><li>Contribute to continuous improvement of customer service procedures and documentation</li>"
    }
  ],
  "country": null,
  "createdAt": 1772569806321,
  "updatedAt": null,
  "categories": {
    "team": "Science Openings",
    "location": "Homestead, FL",
    "commitment": "Full Time",
    "department": "Client Opportunities",
    "allLocations": [
      "Homestead, FL"
    ]
  },
  "salaryRange": {
    "max": 25,
    "min": 19,
    "currency": "USD",
    "interval": "per-hour-wage"
  },
  "workplaceType": "onsite"
}
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GET https://api.bluedoor.sh/job-postings/v1/jobs/07464185bdef29f6b6db0cfd4ea3921b28aa53cd?include=descriptionJSON
GET https://api.bluedoor.sh/job-postings/v1/orgs/ec5fe2e6-13e7-497e-b138-e29ff7a63799JSON
GET https://api.bluedoor.sh/job-postings/v1/sources/53c0bc89-fa9c-494c-aa72-1f445d8f6cccJSON
GET https://api.bluedoor.sh/job-postings/v1/jobs/07464185bdef29f6b6db0cfd4ea3921b28aa53cd/eventsJSON