Home › Companies › Answering Service Care › Training & QA Specialist
Training & QA Specialist
Answering Service Care · Margate, FL, United States · On Site · Active · $22 / hour · Rippling ATS
Job facts
| Field | Value |
|---|---|
| Company | Answering Service Care |
| Title | Training & QA Specialist |
| Normalized title | - |
| Department / team | Training and QA Specialists |
| Location | Margate, FL, United States |
| Work model | On Site |
| Employment type | Full Time |
| Salary | $22 / hour |
| Status | active |
| ATS provider | Rippling ATS |
| Posted / first seen | 2026-05-11 / 2026-05-29 |
| Changed / last seen | 2026-06-06 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Answering Service Care. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Rippling ATS. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Margate. | Open |
| Department jobs | Active postings in Training and QA Specialists. | Open |
| Work model jobs | Active On Site postings. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Answering Service Care |
| Source | bdb06b81-5df6-4f64-aa9a-bc328b44a4c0 |
| ATS provider | Rippling ATS |
Description
company
About Answering Service Care
A Legacy of Excellence in Customer Service For over 50 years, Answering Service Care (ASC) has been a trusted live answering service for more than 4,000 businesses nationwide . From law firms and contractors to medical offices, franchises, insurance agencies, and more, we provide professional, reliable customer service across all industries.
As a third-generation family business , ASC is built on a people-first culture , where long-term relationships—with both clients and employees—are at the core of what we do. Many of our team members and clients have been with us for more than 20 years. With nearly 200 employees across three offices in New Jersey, North Carolina, and Florida, we take pride in training skilled customer service professionals to provide:
Warm, professional call handling Lead intakes Appointment scheduling Call transfers and accurate message relay Live chat, SMS, and email support At ASC, we get it, so our clients don’t have to —and we want you to be part of our growing team.
Why Join ASC? A people-first culture that values long-term relationships and career growth Industry-leading training to build expertise across multiple industries Career stability and advancement opportunities with a company that has thrived for over 50 years Our Mission To create seamless connections between businesses and their customers through tailored communication solutions that foster lasting relationships and consistently exceed expectations.
If you are passionate about customer service and thrive in a professional, fast-paced environment, we would love to connect with you.
role
Position Summary
We are seeking a motivated, engaging, and detail-oriented Training Specialist to join our team. This role is responsible for facilitating training across all departments within the organization, ensuring consistent onboarding, skill development, and performance readiness that directly support employee success, operational consistency, and high-quality customer service in a fast-paced answering service environment.
The Training Specialist will play a key role in preparing new team members for success by delivering high-quality onboarding, classroom instruction, systems training, customer service coaching, and ongoing support.
The ideal candidate is patient, organized, professional, and passionate about helping others learn in a fast-paced call center environment. This role requires strong communication skills, the ability to adapt training styles to different learners, and a commitment to ensuring employees understand company expectations, systems, and client protocols.
What We’re Looking For
We are looking for someone who is energetic, approachable, and passionate about helping others succeed. The ideal candidate can create a positive learning environment while maintaining structure, accountability, and professionalism. This person should be able to motivate new hires, build confidence, and prepare employees to provide exceptional service to our clients and callers.
Essential Responsibilities
New Hire Training & Onboarding Facilitate structured onboarding programs for new answering service agents (remote and/or in-office) Deliver engaging instructor-led training sessions covering: Customer service fundamentals and professionalism System navigation and workflow efficiency Call, SMS, and chat handling procedures Script adherence and communication quality standards Train employees on company policies, client expectations, and operational procedures Ensure trainees understand attendance, availability, and performance expectations Provide hands-on support with system access, tools, and training materials Monitor attendance, participation, comprehension, and performance throughout training Administer quizzes, call evaluations, and skill assessments Provide encouragement, reinforcement, and additional support where needed Performance & Coaching Development Identify learning gaps early and provide targeted coaching and support Deliver real-time feedback in a clear, professional, and supportive manner Reinforce key habits including: Proper system usage and documentation Time management and workflow discipline Professional customer communication Efficiency and accuracy in handling interactions Support trainees through both training and early production (incubation period) Partner with Operations and QA to support readiness decisions and performance alignment Support continuing education and coaching beyond the initial 90-day period
Performance Enablement & KPI Readiness
Prepare agents to meet key performance expectations, including: Availability and schedule adherence Quality Assurance (QA) standards First Contact Resolution (FCR) Efficient handling of omni-channel interactions (calls, SMS, and chat) Certify agents for production readiness based on established benchmarks Support consistent transition from training to production floor success
Collaboration with Operations Quality Assurance
Reinforce company expectations regarding customer service, professionalism, empathy, accuracy, and compliance Ensure trainees understand HIPAA, confidentiality, and data security requirements when applicable Promote adherence to company procedures and quality assurance standards Work closely with Operations Managers and QA teams to support new hire development Align training content with QA standards, operational expectations, and client requirements Participate in calibration discussions to ensure consistency in coaching and scoring Support agents through their first 30–90 days post-training Training Development & Continuous Improvement Assist in updating and improving training materials, SOPs, and job aids Continuously refine onboarding programs based on performance trends and feedback Identify gaps in training effectiveness and recommend improvements Support rollout of new processes, systems, and client updates Deliver refresher training and skill-building workshops as needed Qualifications 3 + Years of Previous training, coaching, teaching, or call center leadership experience preferred Prior answering service, call center, dispatch, or customer service experience strongly preferred Excellent verbal and written communication skills Strong presentation and public speaking abilities Ability to multitask and adapt in a fast-paced environment Strong organizational and time management skills Comfortable using multiple computer systems and applications simultaneously Ability to work independently while also collaborating with leadership teams Positive attitude with strong interpersonal and relationship-building skills High level of professionalism, patience, and accountability Preferred Skills Experience training remote employees in a virtual environment Experience with QA/call monitoring and coaching Knowledge of call center metrics and performance expectations Familiarity with scheduling, workforce management, or Omni-channel environments is a plus Technical Knowledge Familiarity with contact center KPIs such as: QA scoring Availability/adherence Service levels (SLA) First Contact Resolution (FCR) Experience working with CRM, ticketing, or call handling systems Comfortable navigating multiple platforms and communication channels (voice, SMS, chat)
Work Environment
Fast-paced answering service/call center environment May support both remote and in-office employees Ability to sit for extended periods and work at a computer throughout the day Flexible schedule availability may be required depending on training class schedules
Compensation & Benefits
Location: In-office Position at ASC’s Margate, FL Headquarters
Open shifts: Full-Time
Compensation: Starting at $21.63/hr
Benefit Highlights:
Weekly Pay Paid Training Health/Dental/Vision & Term Life PTO (Start earning on day one) Employee Assistance Program (Free Training & Development Courses) Childcare Reimbursement up to $375 a month Gym membership reimbursement Company-sponsored snacks Reward and Recognition platform 401k And More! Join Our Team Ready to work for a company that values your talent and hard work ? Apply now and take the next step in your career with Answering Service Care.
Full job record
| Job ID | 0722a7094f7860ec27147d766e6d6fd8e86f666b |
| Org ID | e0e1eba6-9737-4956-85bd-e739b8994a36 |
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| Board ID | bdb06b81-5df6-4f64-aa9a-bc328b44a4c0 |
| Provider | rippling |
| Provider Job Key | 2f817a66-28c5-4f20-a858-c26150f8c981 |
| Title | Training & QA Specialist |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Margate, FL, United States |
| Department | Training and QA Specialists |
| Team | — |
| Employment Type | full_time |
| Workplace Type | on_site |
| Remote Policy | — |
| Country | United States |
| Region | FL |
| City | Margate |
| Salary Raw | Compensation: Starting at $21.63/hr Benefit Highlights: Weekly Pay Paid Training Health/Dental/Vision & Term Lif |
| Salary Min | 21.63 |
| Salary Max | — |
| Salary Currency | USD |
| Salary Period | hour |
| Source URL | https://ats.rippling.com/answering-service-care/jobs/2f817a66-28c5-4f20-a858-c26150f8c981 |
| Apply URL | https://ats.rippling.com/answering-service-care/jobs/2f817a66-28c5-4f20-a858-c26150f8c981 |
| First Seen At | 2026-05-29 07:17:57Z |
| Last Seen At | 2026-06-06 08:45:12Z |
| Last Checked At | 2026-06-06 08:45:12Z |
| Last Changed At | 2026-06-06 08:45:12Z |
| Inactive At | — |
| Source Posted At | 2026-05-11 20:43:51Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=rippling/board=answering-service-care/date=2026-06-06/2026-06-06T08-45-11-394Z-dd23d721ee5323e2bc077d90357a6b64b4ca7d9d65203c51eab6b0905f78a366.json |
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"role": "<meta><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"color:rgb(0,0,0);font-size:15pt;white-space:pre-wrap;\">Position Summary</strong></b></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">We are seeking a motivated, engaging, and detail-oriented Training Specialist to join our team. This role is responsible for facilitating training across all departments within the organization, ensuring consistent onboarding, skill development, and performance readiness that directly support employee success, operational consistency, and high-quality customer service in a fast-paced answering service environment. </span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">The Training Specialist will play a key role in preparing new team members for success by delivering high-quality onboarding, classroom instruction, systems training, customer service coaching, and ongoing support.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">The ideal candidate is patient, organized, professional, and passionate about helping others learn in a fast-paced call center environment. This role requires strong communication skills, the ability to adapt training styles to different learners, and a commitment to ensuring employees understand company expectations, systems, and client protocols.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"color:rgb(0,0,0);font-size:15pt;white-space:pre-wrap;\">What We’re Looking For</strong></b></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">We are looking for someone who is energetic, approachable, and passionate about helping others succeed. The ideal candidate can create a positive learning environment while maintaining structure, accountability, and professionalism. This person should be able to motivate new hires, build confidence, and prepare employees to provide exceptional service to our clients and callers.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br><b><strong style=\"color:rgb(0,0,0);font-size:17pt;white-space:pre-wrap;\">Essential Responsibilities</strong></b></p><h3 style=\"font-family:"Basel Grotesk",Arial,sans-serif;line-height:1.6;font-size:21pt;font-weight:600;letter-spacing:0.25px;margin-top:14px;margin-bottom:4px;padding-left:0px;\"><b><strong style=\"color:rgb(0,0,0);font-size:15pt;white-space:pre-wrap;\">New Hire Training & Onboarding</strong></b></h3><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Facilitate structured onboarding programs for new answering service agents (remote and/or in-office)</span></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Deliver engaging instructor-led training sessions covering:</span></li><li style=\"list-style:none;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><ul data-pattern=\"discCircleSquare\" data-depth=\"2\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin-left:0px;margin-right:0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:circle;\"><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Customer service fundamentals and professionalism</span></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">System navigation and workflow efficiency</span></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Call, SMS, and chat handling procedures</span></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Script adherence and communication quality standards</span></li></ul></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Train employees on company policies, client expectations, and operational procedures</span></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Ensure trainees understand attendance, availability, and performance expectations</span></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Provide hands-on support with system access, tools, and training materials</span></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Monitor attendance, participation, comprehension, and performance throughout training</span></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Administer quizzes, call evaluations, and skill assessments</span></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Provide encouragement, reinforcement, and additional support where needed</span></li></ul><h3 style=\"font-family:"Basel Grotesk",Arial,sans-serif;line-height:1.6;font-size:21pt;font-weight:600;letter-spacing:0.25px;margin-top:14px;margin-bottom:4px;padding-left:0px;\"><b><strong style=\"color:rgb(0,0,0);font-size:15pt;white-space:pre-wrap;\">Performance & Coaching Development</strong></b></h3><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Identify learning gaps early and provide targeted coaching and support</span></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Deliver real-time feedback in a clear, professional, and supportive manner</span></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Reinforce key habits including:</span></li><li style=\"list-style:none;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><ul data-pattern=\"discCircleSquare\" data-depth=\"2\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin-left:0px;margin-right:0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:circle;\"><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Proper system usage and documentation</span></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Time management and workflow discipline</span></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Professional customer communication</span></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Efficiency and accuracy in handling interactions</span></li></ul></li></ul><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Support trainees through both training and early production (incubation period)</span></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Partner with Operations and QA to support readiness decisions and performance alignment</span></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Support continuing education and coaching beyond the initial 90-day period </span></li></ul><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:15pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"color:rgb(0,0,0);font-size:15pt;white-space:pre-wrap;\">Performance Enablement & KPI Readiness </strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Prepare agents to meet key performance expectations, including: </span></li><li style=\"list-style:none;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><ul data-pattern=\"discCircleSquare\" data-depth=\"2\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin-left:0px;margin-right:0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:circle;\"><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Availability and schedule adherence</span></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Quality Assurance (QA) standards</span></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">First Contact Resolution (FCR)</span></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Efficient handling of omni-channel interactions (calls, SMS, and chat) </span></li></ul></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Certify agents for production readiness based on established benchmarks</span></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Support consistent transition from training to production floor success</span></li></ul><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:15pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"color:rgb(0,0,0);font-size:15pt;white-space:pre-wrap;\">Collaboration with Operations Quality Assurance </strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Reinforce company expectations regarding customer service, professionalism, empathy, accuracy, and compliance</span></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Ensure trainees understand HIPAA, confidentiality, and data security requirements when applicable</span></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Promote adherence to company procedures and quality assurance standards</span></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Work closely with Operations Managers and QA teams to support new hire development</span></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Align training content with QA standards, operational expectations, and client requirements</span></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Participate in calibration discussions to ensure consistency in coaching and scoring</span></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Support agents through their first 30–90 days post-training</span></li></ul><h3 style=\"font-family:"Basel Grotesk",Arial,sans-serif;line-height:1.6;font-size:21pt;font-weight:600;letter-spacing:0.25px;margin-top:14px;margin-bottom:4px;padding-left:0px;\"><b><strong style=\"color:rgb(0,0,0);font-size:15pt;white-space:pre-wrap;\">Training Development & Continuous Improvement</strong></b></h3><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Assist in updating and improving training materials, SOPs, and job aids</span></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Continuously refine onboarding programs based on performance trends and feedback</span></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Identify gaps in training effectiveness and recommend improvements</span></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Support rollout of new processes, systems, and client updates</span></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Deliver refresher training and skill-building workshops as needed</span></li></ul><h2 style=\"font-family:"Basel Grotesk",Arial,sans-serif;line-height:1.6;font-size:29pt;font-weight:600;letter-spacing:0.5px;margin-top:18px;margin-bottom:4px;padding-left:0px;\"><b><strong style=\"color:rgb(0,0,0);font-size:15pt;white-space:pre-wrap;\">Qualifications</strong></b></h2><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"color:rgb(0,0,0);font-size:11pt;--listitem-marker-color:#000000;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">3 + Years of Previous training, coaching, teaching, or call center leadership experience preferred </span></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Prior answering service, call center, dispatch, or customer service experience strongly preferred</span></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Excellent verbal and written communication skills</span></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Strong presentation and public speaking abilities</span></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Ability to multitask and adapt in a fast-paced environment</span></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Strong organizational and time management skills</span></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Comfortable using multiple computer systems and applications simultaneously</span></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Ability to work independently while also collaborating with leadership teams</span></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Positive attitude with strong interpersonal and relationship-building skills</span></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">High level of professionalism, patience, and accountability</span></li></ul><h2 style=\"font-family:"Basel Grotesk",Arial,sans-serif;line-height:1.6;font-size:29pt;font-weight:600;letter-spacing:0.5px;margin-top:18px;margin-bottom:4px;padding-left:0px;\"><b><strong style=\"color:rgb(0,0,0);font-size:15pt;white-space:pre-wrap;\">Preferred Skills</strong></b></h2><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Experience training remote employees in a virtual environment</span></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Experience with QA/call monitoring and coaching</span></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Knowledge of call center metrics and performance expectations</span></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Familiarity with scheduling, workforce management, or Omni-channel environments is a plus</span></li></ul><h3 style=\"font-family:"Basel Grotesk",Arial,sans-serif;line-height:1.6;font-size:21pt;font-weight:600;letter-spacing:0.25px;margin-top:14px;margin-bottom:4px;padding-left:0px;\"><b><strong style=\"color:rgb(0,0,0);font-size:15pt;white-space:pre-wrap;\">Technical Knowledge</strong></b></h3><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Familiarity with contact center KPIs such as:</span></li><li style=\"list-style:none;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><ul data-pattern=\"discCircleSquare\" data-depth=\"2\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin-left:0px;margin-right:0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:circle;\"><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">QA scoring</span></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Availability/adherence</span></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Service levels (SLA)</span></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">First Contact Resolution (FCR)</span></li></ul></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Experience working with CRM, ticketing, or call handling systems</span></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Comfortable navigating multiple platforms and communication channels (voice, SMS, chat)</span></li></ul><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br><b><strong style=\"color:rgb(0,0,0);font-size:15pt;white-space:pre-wrap;\">Work Environment</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Fast-paced answering service/call center environment</span></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">May support both remote and in-office employees</span></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Ability to sit for extended periods and work at a computer throughout the day</span></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Flexible schedule availability may be required depending on training class schedules</span></li></ul><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Compensation & Benefits</strong></b></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"color:rgb(34,34,34);font-size:11pt;white-space:pre-wrap;\">Location:</strong></b><span style=\"color:rgb(34,34,34);font-size:11pt;white-space:pre-wrap;\"> In-office Position at ASC’s Margate, FL Headquarters</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"color:rgb(34,34,34);font-size:11pt;white-space:pre-wrap;\">Open shifts:</strong></b><span style=\"color:rgb(34,34,34);font-size:11pt;white-space:pre-wrap;\"> Full-Time</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"color:rgb(34,34,34);font-size:11pt;white-space:pre-wrap;\">Compensation: </strong></b><span style=\"color:rgb(34,34,34);font-size:11pt;white-space:pre-wrap;\">Starting at $21.63/hr</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"color:rgb(34,34,34);font-size:11pt;white-space:pre-wrap;\">Benefit Highlights:</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"color:rgb(34,34,34);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(34,34,34);font-size:11pt;white-space:pre-wrap;\">Weekly Pay</span></li><li style=\"color:rgb(34,34,34);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(34,34,34);font-size:11pt;white-space:pre-wrap;\">Paid Training</span></li><li style=\"color:rgb(34,34,34);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(34,34,34);font-size:11pt;white-space:pre-wrap;\">Health/Dental/Vision & Term Life</span></li><li style=\"color:rgb(34,34,34);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(34,34,34);font-size:11pt;white-space:pre-wrap;\">PTO (Start earning on day one)</span></li><li style=\"color:rgb(34,34,34);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(34,34,34);font-size:11pt;white-space:pre-wrap;\">Employee Assistance Program (Free Training & Development Courses) </span></li><li style=\"color:rgb(34,34,34);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(34,34,34);font-size:11pt;white-space:pre-wrap;\">Childcare Reimbursement up to $375 a month</span></li><li style=\"color:rgb(34,34,34);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(34,34,34);font-size:11pt;white-space:pre-wrap;\">Gym membership reimbursement</span></li><li style=\"color:rgb(34,34,34);font-size:11pt;--listitem-marker-color:#222222;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(34,34,34);font-size:11pt;white-space:pre-wrap;\">Company-sponsored snacks</span></li><li style=\"color:rgb(34,34,34);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(34,34,34);font-size:11pt;white-space:pre-wrap;\">Reward and Recognition platform </span></li><li style=\"color:rgb(34,34,34);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(34,34,34);font-size:11pt;white-space:pre-wrap;\">401k</span></li><li style=\"color:rgb(34,34,34);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(34,34,34);font-size:11pt;white-space:pre-wrap;\">And More!</span></li></ul><h3 style=\"font-family:"Basel Grotesk",Arial,sans-serif;line-height:1.6;font-size:14pt;font-weight:600;letter-spacing:0.25px;margin-top:14px;margin-bottom:4px;padding-left:0px;\"><b><strong style=\"white-space:pre-wrap;\">Join Our Team</strong></b></h3><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">Ready to work for a company that </span><b><strong style=\"white-space:pre-wrap;\">values your talent and hard work</strong></b><span style=\"white-space:pre-wrap;\">? </span><b><strong style=\"white-space:pre-wrap;\">Apply now</strong></b><span style=\"white-space:pre-wrap;\"> and take the next step in your career with Answering Service Care.</span></p>",
"company": "<meta><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:15pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"font-size:15pt;white-space:pre-wrap;\">About Answering Service Care</strong></b></p><h1 style=\"font-family:"Basel Grotesk",Arial,sans-serif;line-height:1.6;font-size:15pt;font-weight:600;letter-spacing:1px;margin-top:24px;margin-bottom:4px;padding-left:0px;\"><b><strong style=\"font-size:15pt;white-space:pre-wrap;\">A Legacy of Excellence in Customer Service</strong></b></h1><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"white-space:pre-wrap;\">For over 50 years,</strong></b><span style=\"white-space:pre-wrap;\"> </span><a href=\"https://answeringservicecare.com\" target=\"_blank\" class=\"css-173makr-linkStyle\" style=\"color:rgb(30,74,169);cursor:pointer;\"><b><strong style=\"white-space:pre-wrap;\">Answering Service Care</strong></b></a><span style=\"white-space:pre-wrap;\"> (ASC) has been a trusted live answering service for more than </span><b><strong style=\"white-space:pre-wrap;\">4,000 businesses nationwide</strong></b><span style=\"white-space:pre-wrap;\">. From law firms and contractors to medical offices, franchises, insurance agencies, and more, we provide professional, reliable customer service across all industries.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">As a </span><b><strong style=\"white-space:pre-wrap;\">third-generation family business</strong></b><span style=\"white-space:pre-wrap;\">, ASC is built on a </span><b><strong style=\"white-space:pre-wrap;\">people-first culture</strong></b><span style=\"white-space:pre-wrap;\">, where long-term relationships—with both clients and employees—are at the core of what we do. Many of our team members and clients have been with us for more than 20 years. With nearly 200 employees across three offices in New Jersey, North Carolina, and Florida, we take pride in training skilled customer service professionals to provide:</span></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Warm, professional call handling</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Lead intakes</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Appointment scheduling</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Call transfers and accurate message relay</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Live chat, SMS, and email support</span></li></ul><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">At ASC, </span><b><strong style=\"white-space:pre-wrap;\">we get it, so our clients don’t have to</strong></b><span style=\"white-space:pre-wrap;\">—and we want </span><b><strong style=\"white-space:pre-wrap;\">you</strong></b><span style=\"white-space:pre-wrap;\"> to be part of our growing team.</span></p><h2 style=\"font-family:"Basel Grotesk",Arial,sans-serif;line-height:1.6;font-size:15pt;font-weight:600;letter-spacing:0.5px;margin-top:18px;margin-bottom:4px;padding-left:0px;\"><b><strong style=\"white-space:pre-wrap;\">Why Join ASC?</strong></b></h2><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">A people-first culture that values long-term relationships and career growth</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Industry-leading training to build expertise across multiple industries</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Career stability and advancement opportunities with a company that has thrived for over 50 years</span></li></ul><h3 style=\"font-family:"Basel Grotesk",Arial,sans-serif;line-height:1.6;font-size:14pt;font-weight:600;letter-spacing:0.25px;margin-top:14px;margin-bottom:4px;padding-left:0px;\"><b><strong style=\"white-space:pre-wrap;\">Our Mission</strong></b></h3><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">To create seamless connections between businesses and their customers through tailored communication solutions that foster lasting relationships and consistently exceed expectations. </span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">If you are passionate about customer service and thrive in a professional, fast-paced environment, we would love to connect with you.</span></p>"
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}Get this page with API
Rendered from the bluedoor Job Postings API. Reproduce it:
GET https://api.bluedoor.sh/job-postings/v1/jobs/0722a7094f7860ec27147d766e6d6fd8e86f666b?include=descriptionJSONGET https://api.bluedoor.sh/job-postings/v1/orgs/e0e1eba6-9737-4956-85bd-e739b8994a36JSONGET https://api.bluedoor.sh/job-postings/v1/sources/bdb06b81-5df6-4f64-aa9a-bc328b44a4c0JSONGET https://api.bluedoor.sh/job-postings/v1/jobs/0722a7094f7860ec27147d766e6d6fd8e86f666b/eventsJSON