Reverse Logistics Administrator (0626)

{
  "content_hash": "8d8a069d77f5dea70fe0fa1e4b76b4732a672116b6b20c7bdf0be39639cef4b9",
  "source_hash": "d4dcb9a0e2f37edc6dd415b98b3ead7f66194e2e3a7489adda0316f3bd77c136",
  "last_changed_at": "2026-06-18T07:56:39.582Z",
  "active_status": "active"
}

{
  "dedupe": null,
  "language": "en",
  "location": {
    "raw": "820 Cliveden Place, Delta, BC",
    "city": "Delta",
    "region": "BC",
    "country": "Canada",
    "is_remote": false,
    "confidence": 0.9
  },
  "salary_max": 23.1,
  "salary_min": 23.1,
  "inferred_at": "2026-06-21T07:56:51.203Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "820 Cliveden Place, Delta, BC",
      "city": "Delta",
      "region": "BC",
      "country": "Canada",
      "is_remote": false,
      "confidence": 0.9
    },
    "countries": [
      "Canada"
    ]
  },
  "remote_policy": null,
  "salary_period": "week",
  "workplace_type": "on_site",
  "salary_currency": "CAD"
}

{}

{
  "lists": [
    {
      "text": "As a Reverse Logistics Administrator, you will have the following responsibilities",
      "content": "<ul style=\"list-style-type: disc;\">\n<li>Work with departments to ensure the return procedure is followed, moving returned products through appropriate channels while minimizing financial impact.</li>\n<li>Ensure supplier billings and damage allowances are completed in a timely manner.</li>\n<li>Coordinate and resolve various problems and issues, such as incomplete or missing paperwork.</li>\n<li>Communicate with the parts department to ensure correct parts are ordered for damaged appliances.</li>\n<li>Investigate and resolve any supplier billing discrepancies.</li>\n<li>Provide phone support to delivery teams when concealed damage on a product is encountered.</li>\n<li>Ensure all paperwork is filed appropriately for easy retrieval.</li>\n<li>File and record daily returns data.</li>\n<li>Assist in creating and updating standard operating procedures.</li>\n<li>Determine causes of customer returns and assist in implementing policies and procedures to prevent returns.</li>\n<li>Accurately input daily returns data and analyze daily reports, moving through defective product as quickly as possible.</li>\n<li>Understand unique supplier policies regarding damage and repairs, ensuring that open orders are monitored through to completion.</li>\n<li>Maintain a clean and organized work environment, ensuring that workspaces, equipment, and common areas are kept tidy and free from clutter.</li>\n<li>Perform all other duties as assigned.</li>\n\n<p>&nbsp;</p></ul>"
    },
    {
      "text": "To be successful in this role, you should have:",
      "content": "<ul style=\"list-style-type: disc;\">\n<li>Proficient in Microsoft Office programs.</li>\n<li>Intermediate Excel skills and/or other data and analytic tools.</li>\n<li>Superior customer service and relationship management skills.</li>\n<li>Ability to prioritize work activities effectively.</li>\n<li>Ability to quickly learn new systems and processes</li>\n<li>Excellent organizational skills and attention to detail.</li>\n<li>Excellent communication skills in English (both written and verbal).<br>A self-starter with the ability to take initiative and think critically to seek out information and solutions independently.</li>\n<li>Strong organizational and time-management skills.</li>\n<li>Experience working independently, as well as in partnership with other team members.</li>\n<li>Ability to work in a dynamic and fast-paced environment requiring strong organization, time management, and prioritization skills, with the confidence to adapt to change as necessary.</li>\n<li>Must be legally eligible to work in Canada.</li>\n\n<div>\n<p>Bonus Points If You Have:<br>Invoicing experience.<br>Strong working knowledge of spreadsheets and databases.<br>Warehouse experience, including wrapping, tagging, and dollying items.<br>SYSPRO and Zendesk knowledge is preferred.</p>\n<p>Passionate About:<br>Actively facilitating change and improvement within the department.<br>Working with others to achieve individual and shared team goals.<br>Working through tight deadlines while change is a constant.</p>\n<p>Work Environment:<br>Full-time position Saturday-Tuesday.<br>Start time: 9:30 AM - 6:00 PM.</p>\n</div></ul>"
    },
    {
      "text": "Why join Trail",
      "content": "\n<li>Competitive salary</li>\n<li>Extended Health Benefits</li>\n<li>Generous employee discounts&nbsp;</li>\n<li>Career Development Opportunities</li>\n<li>Company events&nbsp;</li>\n<li>Fun and dynamic work environment where your strengths and personality shine!</li>\n\n<div>&nbsp;</div>\n<div>Working at Trail Appliances means joining an entrepreneurial-minded, driven team dedicated to delivering an exceptional customer experience. Trail Appliances is the leading independent appliance retailer in Western Canada. We’re a fast-growing company with over 500 employees in British Columbia, spread out over 10 showrooms, 3 Outlet Centres, and 4 offices in the Lower Mainland. Join our team of trailblazers!</div>\n<div>&nbsp;</div>\n<div><strong>Our core values:&nbsp;</strong></div>\n\n<li>Integrity – We do what’s right, even when no one is looking.&nbsp;&nbsp;</li>\n<li>Improvement – We do it well. Then we do it better.&nbsp;&nbsp;</li>\n<li>Caring – We put ourselves in others’ shoes.&nbsp;</li>\n<li>Authenticity – We like people, not pretense.&nbsp;&nbsp;</li>\n<li>Determination – We kick down walls.&nbsp;</li>\n"
    }
  ],
  "country": "CA",
  "createdAt": 1781640840269,
  "updatedAt": null,
  "categories": {
    "team": "Returns",
    "location": "820 Cliveden Place, Delta, BC",
    "commitment": "Permanent",
    "department": "Logistics",
    "allLocations": [
      "820 Cliveden Place, Delta, BC"
    ]
  },
  "salaryRange": {
    "max": 23.1,
    "min": 23.1,
    "currency": "CAD",
    "interval": "bi-week-salary"
  },
  "workplaceType": "onsite"
}