Team Lead, Patient Financial Services

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    "ExternalDescriptionStr": "<p><span style=\"font-size: 12pt; line-height: 107%;\">Park Nicollet is looking to hire a Team Lead, Patient Financial Services to join our team!&nbsp; Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day.&nbsp;</span></p><p><span style=\"font-size: 12pt; line-height: 107%;\"><strong><u>Position Summary:</u></strong></span></p><p><span style=\"font-size: 12pt; line-height: 107%;\">This position works in collaboration with the department supervisor (and analysts where applicable) to ensure that the department is working to a high degree of accuracy, completeness, and timeliness staying compliant with all applicable requirements (e.g., internal processes/policies, government laws/regulations, contracted payer requirements, etc.). Provides daily work direction and assistance to assigned staff to ensure that quality and productivity is maintained at a high level. Trains and supports new and existing staff on policies, procedures, and applicable regulations. Provides reporting on completed productivity/quality audit results and other department metrics. Identifies and recommends system and process improvements to resolve issues and increase workforce effectiveness.</span></p><p><span style=\"font-size: 12pt; line-height: 107%;\"><strong><u>Required Qualifications:</u></strong></span></p><p><span style=\"font-size: 12pt; line-height: 107%;\">Education, Experience or Equivalent Combination:</span></p><ul style=\"list-style-type: disc;\"><li><span style=\"font-size: 12pt; line-height: 107%;\">3 years closely related experience in a health care revenue cycle environment</span></li></ul><p><span style=\"font-size: 12pt; line-height: 107%;\">Knowledge, Skills, and Abilities:</span></p><ul style=\"list-style-type: disc;\"><li><span style=\"font-size: 12pt; line-height: 107%;\">Strong critical thinking and problem-solving skills.</span></li><li><span style=\"font-size: 12pt; line-height: 107%;\">Existing (or demonstrated ability to acquire) expert knowledge of the processes and resources of the department, PFS, and PNHS</span></li><li><span style=\"font-size: 12pt; line-height: 107%;\">Strong leadership qualities, including professionalism, composure and a positive attitude&nbsp;</span></li><li><span style=\"font-size: 12pt; line-height: 107%;\">Proficient with Epic</span></li><li><span style=\"font-size: 12pt; line-height: 107%;\">Moderate personal computer proficiency with word processing, spreadsheets and email&nbsp;</span></li><li><span style=\"font-size: 12pt; line-height: 107%;\">Working knowledge of typical office equipment&nbsp;</span></li></ul><p><span style=\"font-size: 12pt; line-height: 107%;\"><strong><u>Preferred Qualifications:</u></strong></span></p><p><span style=\"font-size: 12pt; line-height: 107%;\">Education, Experience or Equivalent Combination:</span></p><ul style=\"list-style-type: disc;\"><li><span style=\"font-size: 12pt; line-height: 107%;\">Associate or bachelor’s degree</span><ul style=\"list-style-type: circle;\"><li><span style=\"font-size: 12pt; line-height: 107%;\">Degreed candidates with less than 3 years of experience may be considered.</span></li></ul></li></ul><p><span style=\"font-size: 12pt; line-height: 107%;\">Knowledge, Skills, and Abilities:</span></p><ul style=\"list-style-type: disc;\"><li><span style=\"font-size: 12pt; line-height: 107%;\">Experience with Microsoft Suite (e.g., Word, Excel, Outlook).</span></li></ul><p><span style=\"font-size: 12pt; line-height: 107%;\"><strong><u>Benefits:</u></strong></span></p><p><span style=\"font-size: 12pt; line-height: 107%;\">Park Nicollet offers a competitive benefits package (for eligible positions) that includes medical insurance, dental insurance, a retirement program, time away from work, insurance options, tuition reimbursement, an employee assistance program, onsite clinic and much more!&nbsp;</span></p>",
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