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Case Manager, Housing Stabilization

Fc885624 2a2d 468f Be29 6f43fedd2c45 19000101 000001 · 7 Bishop Street, Framingham, MA, Framingham, MA, US, Framingham, MA · Hybrid · Active · $24 / hour · ADP Workforce Now Recruiting

Job facts

FieldValue
CompanyFc885624 2a2d 468f Be29 6f43fedd2c45 19000101 000001
TitleCase Manager, Housing Stabilization
Normalized title-
Department / team-
Location7 Bishop Street, MA, United States
Work modelHybrid / Hybrid
Employment typeFull Time
Salary$24 / hour
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-04-22 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

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City jobsActive postings in 7 Bishop Street.Open
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Linked records

CompanyFc885624 2a2d 468f Be29 6f43fedd2c45 19000101 000001
Sourceeb1a3efd-0a23-4b0c-87e8-b014806f451b
ATS providerADP Workforce Now Recruiting

Description

Summary: Provide case management services to assigned clients transitioning from emergency shelter into their own housing. Case management includes initial and ongoing assessment with regular follow up and referrals/linkages to community-based services. Perform home visits. Provide coordinated housing search of private market rate housing as well as various subsidized housing programs. Develop and maintain relationships with outside landlords and community providers to assist in the identification of affordable housing options for families. The target population is families leaving/transitioning out of shelter. As stabilization caseloads vary, the Stabilization Case Manager may work as a Housing Search Specialist as determined by Division Director. Why Work for SMOC? Paid Time Off: All full-time employees can accrue up to 3 weeks of vacation, and 2 weeks of sick time and are eligible for 12 paid holidays during their first year of employment. Employer-paid Life Insurance & AD&D and Long-Term Disability for full-time employees. Comprehensive Benefits Package including Medical Plans through Mass General Brigham with an HRA Employer cost-sharing program, Dental Plans with Orthodontic Coverage, and EyeMed Vision Insurance available to full-time employees. 403(B) Retirement Plan with a company match starting on day one for all full-time and part-time employees. Additional voluntary benefits including; Term and Whole Life Insurance, Accident Insurance, Critical Illness, Hospital indemnity, and Short-Term Disability. Flexible Spending Accounts, Dependent Care Accounts, Employee Assistance Program, Tuition Reimbursement and more. Primary Responsibilities: Provide case management services for clients exiting emergency shelter systems in an effort to successfully transition to enhanced self-sufficiency, beginning with a meeting between shelter staff and the family prior to the family exiting shelter to determine supports and services needed by the family to help them remain housed after leaving shelter. Establish a stabilization plan with each family, using the Stabilization touchpoint created in ETO, and update every 30 days until stabilization services have ended. Provide housing search assistance to clients without a voucher or subsidized housing, including applying and updating existing applications for public and private subsidized housing. Maintain up-to-date case notes, telephone contact log and referrals to community-based services. Enter all client data into the required database(s) on a daily basis. Provide related information and referrals to community-based resources, including Fuel Assistance, Food Stamps, WIC, RAFT, food pantries, and other services that can assist the client in the maintenance of sustainable housing. Coordinate all services required by the stabilization plan. Work collaboratively with other SMOC staff on housing, employment search and stability as indicated in the stabilization plan. Establish a respectful relationship with clients and schedule quarterly home visits to monitor the service plan. Maintain monthly phone contact and re-assess, evaluate and document adherence to the stabilization plan on a monthly basis. Support clients in their continued economic development planning. Assist clients in establishing positive relationships with the landlord. Provide monthly communication where necessary and mediate any conflict. Advocate in Housing Court. Maintain monthly phone contact with the landlord to confirm the family is paying rent and to identify any issues that may have arisen. If the tenancy is endangered for any reason, ensure that the client resolves the issue and retains the tenancy or assist the client in finding a sustainable housing alternative instead of returning to shelter. Conduct groups and workshops related to the clients’ needs as appropriate. As a mandated reporter, understand the requirements under 51A and report child incidences in accordance with agency and state requirements. Assist clients and families in arranging appointments and transportation. Provide client transportation as needed, using SMOC vehicles. Engage all clients by understanding and addressing their needs whether within or outside the scope of work. Attend & participate in team meetings as requested and communicate effectively with clients and staff in other areas. Maintain confidentiality of client, employee and agency information in accordance with federal and state laws and funder requirements. Ensure compliance with program/department, agency and/or funder requirements, as well as, SMOC policies & procedures. Other duties as assigned. Knowledge and Skill Requirements: Bachelor’s Degree preferred, or a minimum of three years experience in Human Services or related field. Minimum one year assessment, advocacy and case management skills. Sensitivity to low-income people of diverse backgrounds. Excellent listening skills. Ability to work independently. Good written and verbal communication skills. Bi-lingual preferred (Spanish, Haitian Creole, and Portuguese are valued language skills). Must have valid driver’s license, reliable transportation and meet insurance standards. Organizational Relationship: Directly reports to Program Manager. Direct reports of this position are none. Physical Requirement: Ability to drive a vehicle. Ability to ascend and descend stairs. Must be able to sit or stand for a prolonged period of time. Must be able to operate a computer and complete extensive paperwork. Working Conditions: Desk space is provided in an office setting. Some travel via employee’s personal car is required. As part of the responsibilities of this position, the Stabilization Case Manager will have direct or incidental contact with clients served by SMOC in various programs funded or administered through the Executive Office of Health and Human Services. A successful background check is required. Hybrid Work Option: Hybrid work is permissible in some positions at SMOC depending on the key functions and responsibilities. The Case Manager position is eligible to work from home 0-20% of the week in scheduling coordination with the department manager. Monday through Friday: 9:00AM - 5:00PM. Includes a 1-hour unpaid lunch break. 35 Hours per week.

Full job record

Job ID0700d0bf3c9dc9a300fe93de68b8efbe82a6ea1d
Org IDa99b755f-79e0-4d44-bb6c-a133a5b8c2b6
Source IDeb1a3efd-0a23-4b0c-87e8-b014806f451b
Board IDeb1a3efd-0a23-4b0c-87e8-b014806f451b
Provideradp_workforcenow
Provider Job Key591057
TitleCase Manager, Housing Stabilization
Normalized Title—
Statusactive
Activeyes
Location Text7 Bishop Street, Framingham, MA, Framingham, MA, US, Framingham, MA
Department—
Team—
Employment Typefull_time
Workplace Typehybrid
Remote Policyhybrid
CountryUnited States
RegionMA
City7 Bishop Street
Salary RawUp to 24 (USD) Hourly
Salary Min0
Salary Max24
Salary CurrencyUSD
Salary Periodhour
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=fc885624-2a2d-468f-be29-6f43fedd2c45&ccId=19000101_000001&lang=en_US&type=JS&jobId=591057&jwId=9201180135509_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=fc885624-2a2d-468f-be29-6f43fedd2c45&ccId=19000101_000001&lang=en_US&type=JS&jobId=591057&jwId=9201180135509_1
First Seen At2026-05-31 19:00:15Z
Last Seen At2026-06-06 12:16:49Z
Last Checked At2026-06-06 12:16:49Z
Last Changed At2026-06-06 12:16:49Z
Inactive At—
Source Posted At2026-04-22 20:02:00Z
Source Updated At—
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    "requisitionDescription": "<div><div><div><div><div><div><div><div><div><div><div><div style='margin: 0px;padding: 0px;color: rgb(0, 0, 0);font-family: \"Segoe UI\", \"Segoe UI Web\", Arial, Verdana, sans-serif;font-size: 12px;font-style: normal;font-weight: 400;text-align: start;text-indent: 0px;background-color: rgb(255, 255, 255);' id=\"isPasted\"><p style=\"margin: 0px 0px 10.6667px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style='margin: 0px; padding: 0px; color: rgb(38, 35, 33); font-size: 16px; line-height: 19.425px; font-family: \"times new roman\", serif; font-weight: bold;'><span style=\"margin: 0px; padding: 0px;\">Summary:</span></span><span style='margin: 0px; padding: 0px; color: windowtext; font-size: 16px; line-height: 19.425px; font-family: \"times new roman\", serif; font-weight: bold;'><span style=\"margin: 0px; padding: 0px;\"> </span></span><span style='margin: 0px; padding: 0px; color: windowtext; font-size: 16px; line-height: 19.425px; font-family: \"times new roman\", serif;'><span style=\"margin: 0px; padding: 0px;\">Provide case management services to assigned clients transitioning from emergency shelter into their own housing. Case management includes initial and ongoing assessment with regular follow up and referrals/linkages to community-based services. Perform home visits. Provide coordinated housing search of private market rate housing as well as various subsidized housing programs. Develop and maintain relationships with outside landlords and community providers to assist in the identification of affordable housing options for families. The target population is families leaving/transitioning out of shelter. As stabilization caseloads vary, the Stabilization Case Manager may work as a Housing Search Specialist as determined by Division Director. </span></span><span style='margin: 0px; padding: 0px; color: rgb(38, 35, 33); font-size: 16px; line-height: 19.425px; font-family: \"times new roman\", serif;'><span style=\"margin: 0px; padding: 0px;\"> </span></span><span style='margin: 0px; padding: 0px; font-size: 16px; line-height: 19.425px; font-family: \"times new roman\", serif; color: rgb(38, 35, 33);'>&nbsp;</span></p><p style=\"margin: 0px 0px 15px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: rgb(255, 255, 255);color: windowtext;text-align: left;text-indent: 0px;\"><span style='margin: 0px; padding: 0px; font-size: 16px; line-height: 18px; font-family: \"times new roman\", serif; font-weight: bold;'><span style=\"margin: 0px; padding: 0px;\">Why Work for SMOC?</span></span><span style='margin: 0px; padding: 0px; font-size: 16px; line-height: 18px; font-family: \"times new roman\", serif;'>&nbsp;</span></p><ul style=\"list-style-type: disc;margin-left: 0px;\"><li style='margin-left: 48px; font-size: 16px; font-family: \"times new roman\", serif;'><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW242513905 BCX8\" style=\"margin: 0px; padding: 0px; line-height: 18px;\"><span class=\"NormalTextRun SCXW242513905 BCX8\" style=\"margin: 0px; padding: 0px;\">Paid Time Off: All full-time employees can accrue up to 3 weeks of vacation, and 2 weeks of sick time and are eligible for 12 paid holidays during their first year of employment.</span></span></li><li style='margin-left: 48px; font-size: 16px; font-family: \"times new roman\", serif;'><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW242513905 BCX8\" style=\"margin: 0px; padding: 0px; line-height: 18px;\"><span class=\"NormalTextRun SCXW242513905 BCX8\" style=\"margin: 0px; padding: 0px;\">Employer-paid Life Insurance &amp; AD&amp;D and Long-Term Disability for full-time employees.</span></span></li><li style='margin-left: 48px; font-size: 16px; font-family: \"times new roman\", serif;'><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW242513905 BCX8\" style=\"margin: 0px; padding: 0px; line-height: 18px;\"><span class=\"NormalTextRun SCXW242513905 BCX8\" style=\"margin: 0px; padding: 0px;\">Comprehensive Benefits Package including Medical Plans through Mass General Brigham with an HRA Employer cost-sharing program, Dental Plans with Orthodontic Coverage, and EyeMed Vision Insurance available to full-time employees.</span></span></li><li style='margin-left: 48px; font-size: 16px; font-family: \"times new roman\", serif;'><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW242513905 BCX8\" style=\"margin: 0px; padding: 0px; line-height: 18px;\"><span class=\"NormalTextRun SCXW242513905 BCX8\" style=\"margin: 0px; padding: 0px;\">403(B) Retirement Plan with a company match starting on day one for all full-time and part-time employees.</span></span></li><li style='margin-left: 48px; font-size: 16px; font-family: \"times new roman\", serif;'><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW242513905 BCX8\" style=\"margin: 0px; padding: 0px; line-height: 18px;\"><span class=\"NormalTextRun SCXW242513905 BCX8\" style=\"margin: 0px; padding: 0px;\">Additional voluntary benefits including; Term and Whole Life Insurance, Accident Insurance, Critical Illness, Hospital indemnity, and Short-Term Disability.</span></span></li><li style='margin-left: 48px; font-size: 16px; font-family: \"times new roman\", serif;'><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW242513905 BCX8\" style=\"margin: 0px; padding: 0px; line-height: 18px;\"><span class=\"NormalTextRun SCXW242513905 BCX8\" style=\"margin: 0px; padding: 0px;\">Flexible Spending Accounts, Dependent Care Accounts, Employee Assistance Program, Tuition Reimbursement and more.</span></span></li></ul><p style=\"margin: 16px 0px 0px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style='margin: 0px; padding: 0px; font-size: 16px; line-height: 18px; font-family: \"times new roman\", serif; font-weight: bold;'><span style=\"margin: 0px; padding: 0px;\">Primary Responsibilities:</span></span><span style='margin: 0px; padding: 0px; font-size: 16px; line-height: 18px; font-family: \"times new roman\", serif;'>&nbsp;&nbsp;</span></p><ul style=\"list-style-type: disc;margin-left: 0px;\"><li style='margin-left: 24px; font-size: 16px; font-family: \"times new roman\", serif;'><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW242513905 BCX8\" style=\"margin: 0px; padding: 0px; line-height: 18px;\"><span class=\"NormalTextRun SCXW242513905 BCX8\" style=\"margin: 0px; padding: 0px;\">Provide case management services for clients exiting emergency shelter systems in an effort to successfully transition to enhanced self-sufficiency, beginning with a meeting between shelter staff and the family prior to the family exiting shelter to determine supports and services needed by the family to help them remain housed after leaving shelter.&nbsp;</span></span></li><li style='margin-left: 24px; font-size: 16px; font-family: \"times new roman\", serif;'><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW242513905 BCX8\" style=\"margin: 0px; padding: 0px; line-height: 18px;\"><span class=\"NormalTextRun SCXW242513905 BCX8\" style=\"margin: 0px; padding: 0px;\">Establish a stabilization plan with each family, using the Stabilization touchpoint created in ETO, and update every 30 days until stabilization services have ended. &nbsp;&nbsp;</span></span></li><li style='margin-left: 24px; font-size: 16px; font-family: \"times new roman\", serif;'><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW242513905 BCX8\" style=\"margin: 0px; padding: 0px; line-height: 18px;\"><span class=\"NormalTextRun SCXW242513905 BCX8\" style=\"margin: 0px; padding: 0px;\">Provide housing search assistance to clients without a voucher or subsidized housing, including applying and updating existing applications for public and private subsidized housing.&nbsp;</span></span></li><li style='margin-left: 24px; font-size: 16px; font-family: \"times new roman\", serif;'><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW242513905 BCX8\" style=\"margin: 0px; padding: 0px; line-height: 18px;\"><span class=\"NormalTextRun SCXW242513905 BCX8\" style=\"margin: 0px; padding: 0px;\">Maintain up-to-date case notes, telephone contact log and referrals to community-based services. &nbsp;Enter all client data into the required database(s) on a daily basis. &nbsp; &nbsp;</span></span></li><li style='margin-left: 24px; font-size: 16px; font-family: \"times new roman\", serif;'><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW242513905 BCX8\" style=\"margin: 0px; padding: 0px; line-height: 18px;\"><span class=\"NormalTextRun SCXW242513905 BCX8\" style=\"margin: 0px; padding: 0px;\">Provide related information and referrals to community-based resources, including Fuel Assistance, Food Stamps, WIC, RAFT, food pantries, and other services that can assist the client in the maintenance of sustainable housing.&nbsp;</span></span></li><li style='margin-left: 24px; font-size: 16px; font-family: \"times new roman\", serif;'><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW242513905 BCX8\" style=\"margin: 0px; padding: 0px; line-height: 18px;\"><span class=\"NormalTextRun SCXW242513905 BCX8\" style=\"margin: 0px; padding: 0px;\">Coordinate all services required by the stabilization plan. &nbsp;</span></span></li><li style='margin-left: 24px; font-size: 16px; font-family: \"times new roman\", serif;'><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW242513905 BCX8\" style=\"margin: 0px; padding: 0px; line-height: 18px;\"><span class=\"NormalTextRun SCXW242513905 BCX8\" style=\"margin: 0px; padding: 0px;\">Work collaboratively with other SMOC staff on housing, employment search and stability as indicated in the stabilization plan. &nbsp;</span></span></li><li style='margin-left: 24px; font-size: 16px; font-family: \"times new roman\", serif;'><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW242513905 BCX8\" style=\"margin: 0px; padding: 0px; line-height: 18px;\"><span class=\"NormalTextRun SCXW242513905 BCX8\" style=\"margin: 0px; padding: 0px;\">Establish a respectful relationship with clients and schedule quarterly home visits to monitor the service plan. &nbsp;&nbsp;</span></span></li><li style='margin-left: 24px; font-size: 16px; font-family: \"times new roman\", serif;'><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW242513905 BCX8\" style=\"margin: 0px; padding: 0px; line-height: 18px;\"><span class=\"NormalTextRun SCXW242513905 BCX8\" style=\"margin: 0px; padding: 0px;\">Maintain monthly phone contact and re-assess, evaluate and document adherence to the stabilization plan on a monthly basis. &nbsp; &nbsp;</span></span></li></ul></div><div style='margin: 0px;padding: 0px;color: rgb(0, 0, 0);font-family: \"Segoe UI\", \"Segoe UI Web\", Arial, Verdana, sans-serif;font-size: 12px;font-style: normal;font-weight: 400;text-align: start;text-indent: 0px;background-color: rgb(255, 255, 255);'><ul style=\"list-style-type: disc;margin-left: 0px;\"><li style='margin-left: 24px; font-size: 16px; font-family: \"times new roman\", serif;'><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW242513905 BCX8\" style=\"margin: 0px; padding: 0px; line-height: 18px;\"><span class=\"NormalTextRun SCXW242513905 BCX8\" style=\"margin: 0px; padding: 0px;\">Support clients in their continued economic development planning. &nbsp;&nbsp;</span></span></li><li style='margin-left: 24px; font-size: 16px; font-family: \"times new roman\", serif;'><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW242513905 BCX8\" style=\"margin: 0px; padding: 0px; line-height: 18px;\"><span class=\"NormalTextRun SCXW242513905 BCX8\" style=\"margin: 0px; padding: 0px;\">Assist clients in establishing positive relationships with the landlord. &nbsp;Provide monthly communication where necessary and mediate any conflict. &nbsp;Advocate in Housing Court. &nbsp;&nbsp;</span></span></li><li style='margin-left: 24px; font-size: 16px; font-family: \"times new roman\", serif;'><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW242513905 BCX8\" style=\"margin: 0px; padding: 0px; line-height: 18px;\"><span class=\"NormalTextRun SCXW242513905 BCX8\" style=\"margin: 0px; padding: 0px;\">Maintain monthly phone contact with the landlord to confirm the family is paying rent and to identify any issues that may have arisen.&nbsp;</span></span></li><li style='margin-left: 24px; font-size: 16px; font-family: \"times new roman\", serif;'><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW242513905 BCX8\" style=\"margin: 0px; padding: 0px; line-height: 18px;\"><span class=\"NormalTextRun SCXW242513905 BCX8\" style=\"margin: 0px; padding: 0px;\">If the tenancy is endangered for any reason, ensure that the client resolves the issue and retains the tenancy or assist the client in finding a sustainable housing alternative instead of returning to shelter. &nbsp;&nbsp;</span></span></li><li style='margin-left: 24px; font-size: 16px; font-family: \"times new roman\", serif;'><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW242513905 BCX8\" style=\"margin: 0px; padding: 0px; line-height: 18px;\"><span class=\"NormalTextRun SCXW242513905 BCX8\" style=\"margin: 0px; padding: 0px;\">Conduct groups and workshops related to the clients&rsquo; needs as appropriate.&nbsp;</span></span></li><li style='margin-left: 24px; font-size: 16px; font-family: \"times new roman\", serif;'><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW242513905 BCX8\" style=\"margin: 0px; padding: 0px; line-height: 18px;\"><span class=\"NormalTextRun SCXW242513905 BCX8\" style=\"margin: 0px; padding: 0px;\">As a mandated reporter, understand the requirements under 51A and report child incidences in accordance with agency and state requirements.&nbsp;</span></span></li><li style='margin-left: 24px; font-size: 16px; font-family: \"times new roman\", serif;'><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW242513905 BCX8\" style=\"margin: 0px; padding: 0px; line-height: 18px;\"><span class=\"NormalTextRun SCXW242513905 BCX8\" style=\"margin: 0px; padding: 0px;\">Assist clients and families in arranging appointments and transportation.&nbsp;</span></span></li><li style='margin-left: 24px; font-size: 16px; font-family: \"times new roman\", serif;'><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW242513905 BCX8\" style=\"margin: 0px; padding: 0px; line-height: 18px;\"><span class=\"NormalTextRun SCXW242513905 BCX8\" style=\"margin: 0px; padding: 0px;\">Provide client transportation as needed, using SMOC vehicles. &nbsp;</span></span></li><li style='margin-left: 24px; font-size: 16px; font-family: \"times new roman\", serif;'><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW242513905 BCX8\" style=\"margin: 0px; padding: 0px; line-height: 18px;\"><span class=\"NormalTextRun SCXW242513905 BCX8\" style=\"margin: 0px; padding: 0px;\">Engage all clients by understanding and addressing their needs whether within or outside the scope of work.&nbsp;</span></span></li><li style='margin-left: 24px; font-size: 16px; font-family: \"times new roman\", serif;'><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW242513905 BCX8\" style=\"margin: 0px; padding: 0px; line-height: 18px;\"><span class=\"NormalTextRun SCXW242513905 BCX8\" style=\"margin: 0px; padding: 0px;\">Attend &amp; participate in team meetings as requested and communicate effectively with clients and staff in other areas.&nbsp;</span></span></li><li style='margin-left: 24px; font-size: 16px; font-family: \"times new roman\", serif;'><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW242513905 BCX8\" style=\"margin: 0px; padding: 0px; line-height: 18px;\"><span class=\"NormalTextRun SCXW242513905 BCX8\" style=\"margin: 0px; padding: 0px;\">Maintain confidentiality of client, employee and agency information in accordance with federal and state laws and funder requirements.&nbsp;</span></span></li><li style='margin-left: 24px; font-size: 16px; font-family: \"times new roman\", serif;'><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW242513905 BCX8\" style=\"margin: 0px; padding: 0px; line-height: 18px;\"><span class=\"NormalTextRun SCXW242513905 BCX8\" style=\"margin: 0px; padding: 0px;\">Ensure compliance with program/department, agency and/or funder requirements, as well as, SMOC policies &amp; procedures.&nbsp;</span></span></li><li style='margin-left: 24px; font-size: 16px; font-family: \"times new roman\", serif;'><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW242513905 BCX8\" style=\"margin: 0px; padding: 0px; line-height: 18px;\"><span class=\"NormalTextRun SCXW242513905 BCX8\" style=\"margin: 0px; padding: 0px;\">Other duties as assigned.&nbsp;</span></span></li></ul><p style=\"margin: auto 0px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style='margin: 0px; padding: 0px; font-size: 16px; line-height: 18px; font-family: \"times new roman\", serif;'>&nbsp;</span></p><p style=\"margin: auto 0px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style='margin: 0px; padding: 0px; font-size: 16px; line-height: 18px; font-family: \"times new roman\", serif; font-weight: bold;'><span style=\"margin: 0px; padding: 0px;\">Knowledge and Skill Requirements:</span></span><span style='margin: 0px; padding: 0px; font-size: 16px; line-height: 18px; font-family: \"times new roman\", serif;'>&nbsp;</span></p><ul style=\"list-style-type: disc;margin-left: 0px;\"><li style='margin-left: 24px; font-size: 16px; font-family: \"times new roman\", serif;'><span data-contrast=\"none\" lang=\"EN-US\" class=\"TextRun SCXW242513905 BCX8\" style=\"margin: 0px; padding: 0px; color: rgb(0, 0, 0); line-height: 18px;\"><span class=\"NormalTextRun SCXW242513905 BCX8\" data-ccp-parastyle=\"Normal (Web)\" style=\"margin: 0px; padding: 0px;\">Bachelor&rsquo;s Degree preferred, or a minimum of three years experience in Human Services or related field. &nbsp;</span></span></li><li style='margin-left: 24px; font-size: 16px; font-family: \"times new roman\", serif;'><span data-contrast=\"none\" lang=\"EN-US\" class=\"TextRun SCXW242513905 BCX8\" style=\"margin: 0px; padding: 0px; color: rgb(0, 0, 0); line-height: 18px;\"><span class=\"NormalTextRun SCXW242513905 BCX8\" data-ccp-parastyle=\"Normal (Web)\" style=\"margin: 0px; padding: 0px;\">Minimum one year assessment, advocacy and case management skills. &nbsp;</span></span></li><li style='margin-left: 24px; font-size: 16px; font-family: \"times new roman\", serif;'><span data-contrast=\"none\" lang=\"EN-US\" class=\"TextRun SCXW242513905 BCX8\" style=\"margin: 0px; padding: 0px; color: rgb(0, 0, 0); line-height: 18px;\"><span class=\"NormalTextRun SCXW242513905 BCX8\" data-ccp-parastyle=\"Normal (Web)\" style=\"margin: 0px; padding: 0px;\">Sensitivity to low-income people of diverse backgrounds.&nbsp;</span></span></li><li style='margin-left: 24px; font-size: 16px; font-family: \"times new roman\", serif;'><span data-contrast=\"none\" lang=\"EN-US\" class=\"TextRun SCXW242513905 BCX8\" style=\"margin: 0px; padding: 0px; color: rgb(0, 0, 0); line-height: 18px;\"><span class=\"NormalTextRun SCXW242513905 BCX8\" data-ccp-parastyle=\"Normal (Web)\" style=\"margin: 0px; padding: 0px;\">Excellent listening skills.&nbsp;</span></span></li><li style='margin-left: 24px; font-size: 16px; font-family: \"times new roman\", serif;'><span data-contrast=\"none\" lang=\"EN-US\" class=\"TextRun SCXW242513905 BCX8\" style=\"margin: 0px; padding: 0px; color: rgb(0, 0, 0); line-height: 18px;\"><span class=\"NormalTextRun SCXW242513905 BCX8\" data-ccp-parastyle=\"Normal (Web)\" style=\"margin: 0px; padding: 0px;\">Ability to work independently. &nbsp;&nbsp;</span></span></li></ul></div><div style='margin: 0px;padding: 0px;color: rgb(0, 0, 0);font-family: \"Segoe UI\", \"Segoe UI Web\", Arial, Verdana, sans-serif;font-size: 12px;font-style: normal;font-weight: 400;text-align: start;text-indent: 0px;background-color: rgb(255, 255, 255);'><ul style=\"list-style-type: disc;margin-left: 0px;\"><li style='margin-left: 24px; font-size: 16px; font-family: \"times new roman\", serif;'><span data-contrast=\"none\" lang=\"EN-US\" class=\"TextRun SCXW242513905 BCX8\" style=\"margin: 0px; padding: 0px; color: rgb(0, 0, 0); line-height: 18px;\"><span class=\"NormalTextRun SCXW242513905 BCX8\" data-ccp-parastyle=\"Normal (Web)\" style=\"margin: 0px; padding: 0px;\">Good written and verbal communication skills.&nbsp;</span></span></li><li style='margin-left: 24px; font-size: 16px; font-family: \"times new roman\", serif;'><span data-contrast=\"none\" lang=\"EN-US\" class=\"TextRun SCXW242513905 BCX8\" style=\"margin: 0px; padding: 0px; color: rgb(0, 0, 0); line-height: 18px;\"><span class=\"NormalTextRun SCXW242513905 BCX8\" data-ccp-parastyle=\"Normal (Web)\" style=\"margin: 0px; padding: 0px;\">Bi-lingual preferred (Spanish, Haitian Creole, and Portuguese are valued language skills).&nbsp;</span></span></li><li style='margin-left: 24px; font-size: 16px; font-family: \"times new roman\", serif;'><span data-contrast=\"none\" lang=\"EN-US\" class=\"TextRun SCXW242513905 BCX8\" style=\"margin: 0px; padding: 0px; color: rgb(0, 0, 0); line-height: 18px;\"><span class=\"NormalTextRun SCXW242513905 BCX8\" data-ccp-parastyle=\"Normal (Web)\" style=\"margin: 0px; padding: 0px;\">Must have valid driver&rsquo;s license, reliable transportation and meet insurance standards.&nbsp;</span></span></li></ul><p style=\"margin: auto 0px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style='margin: 0px; padding: 0px; font-size: 16px; line-height: 18px; font-family: \"times new roman\", serif; color: rgb(38, 35, 33);'>&nbsp;</span></p><p style=\"margin: auto 0px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style='margin: 0px; padding: 0px; color: rgb(38, 35, 33); font-size: 16px; line-height: 18px; font-family: \"times new roman\", serif; font-weight: bold;'><span style=\"margin: 0px; padding: 0px;\">Organizational Relationship: </span></span><span style='margin: 0px; padding: 0px; font-size: 16px; line-height: 18px; font-family: \"times new roman\", serif; color: rgb(38, 35, 33);'>&nbsp;</span></p><ul style=\"list-style-type: disc;margin-left: 0px;\"><li style='margin-left: 24px; font-size: 16px; font-family: \"times new roman\", serif;'><span data-contrast=\"none\" lang=\"EN-US\" class=\"TextRun SCXW242513905 BCX8\" style=\"margin: 0px; padding: 0px; color: rgb(0, 0, 0); line-height: 18px;\"><span class=\"NormalTextRun SCXW242513905 BCX8\" data-ccp-parastyle=\"Normal (Web)\" style=\"margin: 0px; padding: 0px;\">Directly reports to Program Manager. &nbsp;</span></span></li><li style='margin-left: 24px; font-size: 16px; font-family: \"times new roman\", serif;'><span data-contrast=\"none\" lang=\"EN-US\" class=\"TextRun SCXW242513905 BCX8\" style=\"margin: 0px; padding: 0px; color: rgb(0, 0, 0); line-height: 18px;\"><span class=\"NormalTextRun SCXW242513905 BCX8\" data-ccp-parastyle=\"Normal (Web)\" style=\"margin: 0px; padding: 0px;\">Direct reports of this position are none. &nbsp;&nbsp;</span></span></li></ul><p style=\"margin: auto 0px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style='margin: 0px; padding: 0px; font-size: 16px; line-height: 18px; font-family: \"times new roman\", serif; color: rgb(0, 0, 0);'>&nbsp;</span></p><p style=\"margin: auto 0px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style='margin: 0px; padding: 0px; color: rgb(38, 35, 33); font-size: 16px; line-height: 18px; font-family: \"times new roman\", serif; font-weight: bold;'><span style=\"margin: 0px; padding: 0px;\">Physical Requirement: </span></span><span style='margin: 0px; padding: 0px; font-size: 16px; line-height: 18px; font-family: \"times new roman\", serif; color: rgb(38, 35, 33);'>&nbsp;</span></p><ul style=\"list-style-type: disc;margin-left: 0px;\"><li style='margin-left: 24px; font-size: 16px; font-family: \"times new roman\", serif;'><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW242513905 BCX8\" style=\"margin: 0px; padding: 0px; line-height: 18px;\"><span class=\"NormalTextRun SCXW242513905 BCX8\" style=\"margin: 0px; padding: 0px;\">Ability to drive a vehicle.&nbsp;</span></span></li><li style='margin-left: 24px; font-size: 16px; font-family: \"times new roman\", serif;'><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW242513905 BCX8\" style=\"margin: 0px; padding: 0px; line-height: 18px;\"><span class=\"NormalTextRun SCXW242513905 BCX8\" style=\"margin: 0px; padding: 0px;\">Ability to ascend and descend stairs.&nbsp;</span></span></li><li style='margin-left: 24px; font-size: 16px; font-family: \"times new roman\", serif;'><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW242513905 BCX8\" style=\"margin: 0px; padding: 0px; line-height: 18px;\"><span class=\"NormalTextRun SCXW242513905 BCX8\" style=\"margin: 0px; padding: 0px;\">Must be able to sit or stand for a prolonged period of time.</span></span></li><li style='margin-left: 24px; font-size: 16px; font-family: \"times new roman\", serif;'><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW242513905 BCX8\" style=\"margin: 0px; padding: 0px; line-height: 18px;\"><span class=\"NormalTextRun SCXW242513905 BCX8\" style=\"margin: 0px; padding: 0px;\">Must be able to operate a computer and complete extensive paperwork.</span></span></li></ul><p style=\"margin: auto 0px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style='margin: 0px; padding: 0px; font-size: 16px; line-height: 18px; font-family: \"times new roman\", serif; color: rgb(0, 0, 0);'>&nbsp;</span></p><p style=\"margin: auto 0px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style='margin: 0px; padding: 0px; color: rgb(0, 0, 0); font-size: 16px; line-height: 18px; font-family: \"times new roman\", serif; font-weight: bold;'><span style=\"margin: 0px; padding: 0px;\">Working Conditions:</span></span><span style='margin: 0px; padding: 0px; color: rgb(0, 0, 0); font-size: 16px; line-height: 18px; font-family: \"times new roman\", serif;'><span style=\"margin: 0px; padding: 0px;\"> Desk space is provided in an office setting. Some travel via employee&rsquo;s personal car is required. As part of the responsibilities of this position, the Stabilization Case Manager will have direct or incidental contact with clients served by SMOC in various programs funded or administered through the Executive Office of Health and Human Services. A successful background check is required.</span></span><span style='margin: 0px; padding: 0px; font-size: 16px; line-height: 18px; font-family: \"times new roman\", serif; color: rgb(0, 0, 0);'>&nbsp;</span></p><p style=\"margin: 0px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style='margin: 0px; padding: 0px; font-size: 16px; line-height: 18px; font-family: \"times new roman\", serif;'>&nbsp;</span></p><p style=\"margin: 0px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style='margin: 0px; padding: 0px; font-size: 16px; line-height: 18px; font-family: \"times new roman\", serif; font-weight: bold;'><span style=\"margin: 0px; padding: 0px;\">Hybrid Work Option: </span></span><span style='margin: 0px; padding: 0px; font-size: 16px; line-height: 18px; font-family: \"times new roman\", serif;'><span style=\"margin: 0px; padding: 0px;\">Hybrid work is permissible in some positions at SMOC depending on the key functions and responsibilities. The Case Manager position is eligible to work from home </span></span><span style='margin: 0px; padding: 0px; color: rgb(0, 0, 0); font-size: 16px; line-height: 18px; font-family: \"times new roman\", serif;'><span style=\"margin: 0px; padding: 0px;\">0-20% </span></span><span style='margin: 0px; padding: 0px; font-size: 16px; line-height: 18px; font-family: \"times new roman\", serif;'><span style=\"margin: 0px; padding: 0px;\">of the week in scheduling coordination with the department manager.</span>&nbsp;</span></p></div><p><br></p></div></div></div></div></div></div></div></div></div></div></div>\n<br/>Monday through Friday: 9:00AM - 5:00PM. Includes a 1-hour unpaid lunch break. <br/>35 Hours per week.",
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          "stringValue": "Professional"
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          "stringValue": " Up to 24 (USD) Hourly"
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    "requisitionTitle": "Case Manager, Housing Stabilization",
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          "shortName": "7 Bishop Street, Framingham, MA, Framingham, MA, US"
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