Client Support Specialist

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  "last_changed_at": "2026-05-30T05:42:10.082Z",
  "active_status": "active"
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  "location": {
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    "city": "Phoenix",
    "region": "AZ",
    "country": "United States",
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    "confidence": 0.9
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  "inferred_at": "2026-06-19T10:55:30.804Z",
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{
  "detail": {
    "url": "https://dealereprocess.applytojob.com/apply/jobs/details/z5c5gR60AG?&",
    "heading": "Client Support Specialist",
    "html_title": "JazzHR » Job Listings",
    "canonical_url": "https://dealereprocess.applytojob.com/apply/z5c5gR60AG/Client-Support-Specialist",
    "description_html": "<strong>U.S Based applicants only </strong><p style=\"line-height:1.38;margin-top:16px;margin-bottom:16px;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:'Work Sans', sans-serif;\"><span style=\"color:#000000;\"><span style=\"background-color:#ffffff;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Are you a detail-oriented professional looking to kickstart your career in automotive client operations? DEP is seeking a motivated, experienced full-time Client Support Specialist to join our Units Inventory team. The ideal candidate will be team-oriented, possess strong written and verbal communication skills, and have excellent analytical abilities. Automotive industry experience is a plus!</span></span></span></span></span></span></span></p><p style=\"line-height:1.38;margin-top:16px;margin-bottom:16px;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:'Work Sans', sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">As a Tier 1 Inventory Support Specialist at DEP, you will be the primary point of contact for our clients and internal departments. You’ll join our dynamic Units Team, ensuring that inventory data is accurate and that client requests are resolved with speed and precision. This is an entry-level role designed for a problem-solver who thrives in a fast-paced, collaborative environment.</span></span></span></span></span></span><br><br><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:'Work Sans', sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Responsibilities:</span></span></span></span></span></span></p><ul><li style=\"list-style-type:disc;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:'Work Sans', sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Client Communication:</span></span></span></span></span></span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:'Work Sans', sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"> Act as the first line of support, answering and directing phone calls with a high level of professionalism.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:'Work Sans', sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Ticket Management:</span></span></span></span></span></span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:'Work Sans', sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"> Proactively manage, troubleshoot, and resolve inventory support tickets within established SLAs.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:'Work Sans', sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Cross-Functional Collaboration:</span></span></span></span></span></span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:'Work Sans', sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"> Coordinate with vendors and internal DEP departments to resolve complex inventory discrepancies.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:'Work Sans', sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Data Integrity:</span></span></span></span></span></span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:'Work Sans', sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"> Maintain accurate records and documentation to ensure seamless inventory tracking for our clients.</span></span></span></span></span></span></li></ul><p style=\"line-height:1.38;margin-top:16px;margin-bottom:16px;\"><br><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:'Work Sans', sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Required Skills:</span></span></span></span></span></span></p><ul><li style=\"list-style-type:disc;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:'Work Sans', sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Exceptional written and verbal communication skills; you can explain technical solutions in a clear, friendly manner.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:'Work Sans', sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Must be organized, detail-oriented, and punctual</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:'Work Sans', sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">The ability to multitask efficiently</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:'Work Sans', sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">The capability to remain calm and composed under pressure.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:'Work Sans', sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Proficiency with Microsoft Office and Google Docs Suite</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:'Work Sans', sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Experience with ticketing systems (e.g., Hubspot, Zendesk, Salesforce, or Jira) is a plus.</span></span></span></span></span></span></li></ul><p style=\"line-height:1.38;background-color:#ffffff;padding:0pt 0pt 8pt 0pt;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:'Work Sans', sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Why work with us? Step into the fast lane of innovation with one of the top website providers for dealerships, where we fuel the automotive industry with breakthrough technology and tackle its toughest challenges head-on. Our vibrant team thrives on growth and creativity. Enjoy incredible perks: FIVE medical plan options to fit your needs, paid parental leave, limitless growth opportunities, and work-life balance, all designed to help you reach your full potential. </span></span></span></span></span></span></p><p style=\"line-height:1.38;background-color:#ffffff;margin-bottom:11px;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:'Work Sans', sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:italic;\"><span style=\"text-decoration:none;\">Please be advised that DEP will never request bank information for equipment. All communications will exclusively come through our recruiting platform and our HR team. We urge you to disregard any unsolicited requests outside of these official channels.</span></span></span></span></span></span></p><br> ",
    "description_text": "U.S Based applicants only  Are you a detail-oriented professional looking to kickstart your career in automotive client operations? DEP is seeking a motivated, experienced full-time Client Support Specialist to join our Units Inventory team. The ideal candidate will be team-oriented, possess strong written and verbal communication skills, and have excellent analytical abilities. Automotive industry experience is a plus!\n As a Tier 1 Inventory Support Specialist at DEP, you will be the primary point of contact for our clients and internal departments. You’ll join our dynamic Units Team, ensuring that inventory data is accurate and that client requests are resolved with speed and precision. This is an entry-level role designed for a problem-solver who thrives in a fast-paced, collaborative environment.\n Responsibilities:\n Client Communication: Act as the first line of support, answering and directing phone calls with a high level of professionalism.\n Ticket Management: Proactively manage, troubleshoot, and resolve inventory support tickets within established SLAs.\n Cross-Functional Collaboration: Coordinate with vendors and internal DEP departments to resolve complex inventory discrepancies.\n Data Integrity: Maintain accurate records and documentation to ensure seamless inventory tracking for our clients.\n Required Skills:\n Exceptional written and verbal communication skills; you can explain technical solutions in a clear, friendly manner.\n Must be organized, detail-oriented, and punctual\n The ability to multitask efficiently\n The capability to remain calm and composed under pressure.\n Proficiency with Microsoft Office and Google Docs Suite\n Experience with ticketing systems (e.g., Hubspot, Zendesk, Salesforce, or Jira) is a plus.\n Why work with us? Step into the fast lane of innovation with one of the top website providers for dealerships, where we fuel the automotive industry with breakthrough technology and tackle its toughest challenges head-on. Our vibrant team thrives on growth and creativity. Enjoy incredible perks: FIVE medical plan options to fit your needs, paid parental leave, limitless growth opportunities, and work-life balance, all designed to help you reach your full potential.\n Please be advised that DEP will never request bank information for equipment. All communications will exclusively come through our recruiting platform and our HR team. We urge you to disregard any unsolicited requests outside of these official channels.",
    "jsonld_jobposting": {
      "url": "https://dealereprocess.applytojob.com/apply/z5c5gR60AG/Client-Support-Specialist",
      "@type": "JobPosting",
      "title": "Client Support Specialist",
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      "baseSalary": {
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      "datePosted": "2026-05-13",
      "description": "<strong>U.S Based applicants only </strong><p style=\"line-height:1.38;margin-top:16px;margin-bottom:16px;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:'Work Sans', sans-serif;\"><span style=\"color:#000000;\"><span style=\"background-color:#ffffff;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Are you a detail-oriented professional looking to kickstart your career in automotive client operations? DEP is seeking a motivated, experienced full-time Client Support Specialist to join our Units Inventory team. The ideal candidate will be team-oriented, possess strong written and verbal communication skills, and have excellent analytical abilities. Automotive industry experience is a plus!</span></span></span></span></span></span></span></p><p style=\"line-height:1.38;margin-top:16px;margin-bottom:16px;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:'Work Sans', sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">As a Tier 1 Inventory Support Specialist at DEP, you will be the primary point of contact for our clients and internal departments. You’ll join our dynamic Units Team, ensuring that inventory data is accurate and that client requests are resolved with speed and precision. This is an entry-level role designed for a problem-solver who thrives in a fast-paced, collaborative environment.</span></span></span></span></span></span><br><br><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:'Work Sans', sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Responsibilities:</span></span></span></span></span></span></p><ul><li style=\"list-style-type:disc;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:'Work Sans', sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Client Communication:</span></span></span></span></span></span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:'Work Sans', sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"> Act as the first line of support, answering and directing phone calls with a high level of professionalism.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:'Work Sans', sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Ticket Management:</span></span></span></span></span></span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:'Work Sans', sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"> Proactively manage, troubleshoot, and resolve inventory support tickets within established SLAs.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:'Work Sans', sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Cross-Functional Collaboration:</span></span></span></span></span></span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:'Work Sans', sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"> Coordinate with vendors and internal DEP departments to resolve complex inventory discrepancies.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:'Work Sans', sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Data Integrity:</span></span></span></span></span></span><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:'Work Sans', sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"> Maintain accurate records and documentation to ensure seamless inventory tracking for our clients.</span></span></span></span></span></span></li></ul><p style=\"line-height:1.38;margin-top:16px;margin-bottom:16px;\"><br><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:'Work Sans', sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Required Skills:</span></span></span></span></span></span></p><ul><li style=\"list-style-type:disc;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:'Work Sans', sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Exceptional written and verbal communication skills; you can explain technical solutions in a clear, friendly manner.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:'Work Sans', sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Must be organized, detail-oriented, and punctual</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:'Work Sans', sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">The ability to multitask efficiently</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:'Work Sans', sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">The capability to remain calm and composed under pressure.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:'Work Sans', sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Proficiency with Microsoft Office and Google Docs Suite</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:'Work Sans', sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Experience with ticketing systems (e.g., Hubspot, Zendesk, Salesforce, or Jira) is a plus.</span></span></span></span></span></span></li></ul><p style=\"line-height:1.38;background-color:#ffffff;padding:0pt 0pt 8pt 0pt;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:'Work Sans', sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Why work with us? Step into the fast lane of innovation with one of the top website providers for dealerships, where we fuel the automotive industry with breakthrough technology and tackle its toughest challenges head-on. Our vibrant team thrives on growth and creativity. Enjoy incredible perks: FIVE medical plan options to fit your needs, paid parental leave, limitless growth opportunities, and work-life balance, all designed to help you reach your full potential. </span></span></span></span></span></span></p><p style=\"line-height:1.38;background-color:#ffffff;margin-bottom:11px;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:'Work Sans', sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:italic;\"><span style=\"text-decoration:none;\">Please be advised that DEP will never request bank information for equipment. All communications will exclusively come through our recruiting platform and our HR team. We urge you to disregard any unsolicited requests outside of these official channels.</span></span></span></span></span></span></p><br> ",
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