Customer Service Representative

{
  "content_hash": "450e2116513ead81ba8c81f49e5de08c0dcef1e92dc2ac930e3c6261c75b65be",
  "source_hash": "2cd3cb905b240e1208f439d9271840806762bca1e7c37d50f97122d13173d98d",
  "last_changed_at": "2026-05-29T06:59:50.984Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "Windham, ME",
    "city": "Windham",
    "region": "ME",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.9
  },
  "salary_max": 23,
  "salary_min": 21,
  "inferred_at": "2026-06-06T20:02:25.340Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "Windham, ME",
      "city": "Windham",
      "region": "ME",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.9
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": "year",
  "workplace_type": "on_site",
  "salary_currency": "USD"
}

{}

{
  "lists": [
    {
      "text": "",
      "content": "<div>&nbsp;</div>\n<div>Customer Service Representative</div>\n\n<li>Dave's World, is one of the largest and fastest growing heating, cooling, and plumbing companies, located throughout the state of Maine.</li>\n\n<div>Salary:</div>\n\n<li>$21 - $23 per hour + bonuses</li>\n\n<div>Schedule: Monday-Friday 8am-5pm</div>\n<div>Basic Function:</div>\n\n<li>To cheerfully answer the phone and assist customers with booking jobs, following up on jobs, selling products and/or services, and handling basic customer issues.</li>\n<li>Daily Duties:</li>\n<li>Convert incoming customer calls into booked service appointments.</li>\n<li>Deliver call scripts with an authentic cadence; be clear, compelling and personable.</li>\n<li>Respond to customer requests, resolving issues and promoting the brand.</li>\n<li>Be professional and establish customer rapport, encouraging repeat business.</li>\n<li>Participate in training to boost booked calls and practice outbound calling.</li>\n<li>Adhere to the company’s plan for resolving customer complaints quickly and favorably.</li>\n<li>Maintain and update customer database with complete and accurate information.</li>\n\n<div>Skill Requirements:</div>\n\n<li>Develop a proven track record in customer service.</li>\n<li>IT competent; good typist and proficient with phone systems.</li>\n<li>Highly organized with exceptional follow-through abilities.</li>\n<li>Strong verbal and written communications.</li>\n<li>Ability to build trust and demonstrate empathy.</li>\n<li>Personality that blends well with a fast-paced, goal-driven environment.</li>\n<li>Competitive individual contributor who also loves to win as a team.</li>\n<li>Highly motivated, flexible and great attitude on life.</li>\n\n<div>Salary:</div>\n\n<li>$21-$23/hr+ Bonuses</li>\n<li>Deliver Wow Service</li>\n<li>Honesty and Integrity</li>\n<li>Empathy</li>\n<li>Resourceful</li>\n<li>Attention to Detail</li>\n<li>Happiness</li>\n<li>Committed to Growth and Learning</li>\n<li>Working Environment:</li>\n<li>Standard office</li>\n<li>Temperature controlled</li>\n<li>Sitting/standing desk</li>\n"
    }
  ],
  "country": "US",
  "createdAt": 1773251284956,
  "updatedAt": null,
  "categories": {
    "team": "CSR/Dispatch",
    "location": "Windham, ME",
    "commitment": "Full-time",
    "department": "Dave's World",
    "allLocations": [
      "Windham, ME"
    ]
  },
  "salaryRange": {
    "max": 23,
    "min": 21,
    "currency": "USD",
    "interval": "per-year-salary"
  },
  "workplaceType": "onsite"
}