Electrical and Plumbing Trades Manager

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    "city": "Charlottesville",
    "region": "VA",
    "country": "United States",
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    "datePosted": "2026-05-15T04:00:00.000Z",
    "description": "<h2>Overview</h2>\n<p></p>\n<p>The <strong>Electrical and Plumbing Trades Manager</strong> leads residential service operations, ensuring safe, high-quality work while developing technicians to deliver excellent customer experiences. This role drives revenue growth by coaching technicians on in-home communication, solution presentation, and service-based sales.</p>\n<h3><strong>Key Responsibilities</strong></h3>\n<ul>\n <li>Oversee daily residential electrical and plumbing service operations, including scheduling, dispatch, and job completion.</li>\n <li>Lead, coach, and develop technicians to improve performance, customer satisfaction, and retention.</li>\n <li>Ensure all work meets safety standards, codes, and company quality expectations.</li>\n <li>Monitor KPIs (average ticket, conversion rates, callbacks) and drive continuous improvement.</li>\n <li>Conduct ride-alongs and field observations to reinforce service and sales behaviors.</li>\n <li>Design and deliver sales training focused on educating customers, identifying needs, and presenting repair/replacement options (no direct selling responsibility).</li>\n <li>Manage inventory, materials, and vendor relationships.</li>\n <li>Support hiring, onboarding, and ongoing training of field staff.</li>\n</ul>\n<h3><strong>Qualifications</strong></h3>\n<ul>\n <li>5+ years in residential electrical/plumbing service; 2+ years in leadership.</li>\n <li>Strong knowledge of residential systems and service workflows.</li>\n <li>Experience coaching technicians on customer interaction and sales fundamentals.</li>\n <li>Relevant licensing as required by state.</li>\n <li>Strong leadership, communication, and performance management skills.</li>\n</ul>\n<p> </p>\n<h2>Posted Min Pay Rate</h2>USD $100,000.00/Yr.\n<h2>Posted Max Pay Rate</h2>USD $130,000.00/Yr.",
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    "occupationalCategory": "Electrical"
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