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    "requisitionDescription": "<div><div><p><br></p><p id=\"isPasted\">The <strong>Sales Support Specialist</strong> will work in partnership with the Aegis Sales team to provide day to day internal support for customer accounts. &nbsp;He or she will will manage key administrative account setup, implementation activities, and serve as the direct communication link between Aegis and our customers by ensuring a flawless experience from the start. &nbsp;The Sales Support Specialist must maintain a strong ability to adapt to client needs, a passionate approach to service, and excel in the arts of organization and prioritization.</p><p><strong>Essential Duties &amp; Responsibilities:</strong><span style=\"white-space:pre;\"><strong>&nbsp; &nbsp;</strong>&nbsp;</span></p><ul><li>Work in partnership with Regional Sales Managers (RSMs) to provide day to day sales support for accounts within defined territories&nbsp;</li><li>Maintain seamless communication with multiple departments within the organization</li><li>Manage key administrative activities and functions with designated accounts in conjunction with designated RSMs&nbsp;</li><li>Operate efficiently in a high-volume, quick turnaround environment</li><li>Work as an active member for all new account setups and implementation processes to ensure optimal customer transition and experience to Aegis testing</li><li>Work closely with accounts to generate client referrals&nbsp;</li><li>Manage, qualify, develop and grow lead activity and new prospects to produce qualified sales opportunities in conjunction with targeted marketing campaigns</li><li>Nurture ongoing customer relationships with a focus on up selling and cross selling</li><li>Assist designated RSMs in attaining or exceeding assigned sales, profit and market share goals consistently while working within budgetary guidelines&nbsp;</li><li>Maintain communications and relationships with all key accounts assigned via email and phone</li><li>Communicate product and service feedback to necessary departments within the organization</li><li>Daily integration with Customer Relationship Management (CRM) system to adopt accounts, leads, contacts, per sales department best practices, policies and procedures</li><li><span style=\"white-space:pre;\">&nbsp;</span>Maintain and increase strong industry knowledge of services and products offered while undergoing the necessary continuous education requirements&nbsp;</li><li>Monitor and effectively communicate changing customer volume within assigned territories</li><li>Work in partnership with RSM to drive customer loyalty and retention</li><li>Collaborate with internal departments and vendors to coordinate customer requests and inquiries</li><li>Promote electronic ordering with new customers and current customers&nbsp;</li><li>Perform proper product training for customer facing ordering systems&nbsp;</li><li>Assist with training and trouble-shooting electronic ordering issues</li><li>Identify trends and retraining opportunities for customer who have repeated exceptions to the normal laboratory process</li></ul><p><strong>Education &amp; Experience:</strong></p><ul><li>A high school diploma or GED required; Bachelor&rsquo;s degree preferred<ul><li>With a Bachelor&rsquo;s degree, no experience required</li><li>With an Associate&rsquo;s degree, a minimum of a sales internship or a minimum of one (1) year of customer service experience is required</li><li>With a high school diploma or GED:<ul><li><span style=\"white-space:pre;\">&nbsp;</span>A minimum of two (2) years of sales experience required (OR)</li><li>A minimum of four (4) years of customer service experience required</li></ul></li></ul></li><li>Proficiency in Microsoft Office applications (e.g., Outlook, Word, Excel)&nbsp;</li><li>Excellent written and verbal communication skills</li><li>Ability to work on multiple tasks without sacrificing quality&nbsp;</li><li>High attention to detail and ability to interact with staff at each level</li><li>High standard of personal credibility/effectiveness</li><li>Understanding of sales principles and customer service practices</li></ul><p>Schedule: &nbsp;Monday - Friday from 9:30 AM CDT - 6:30 PM CDT</p><p><br></p><p><br></p></div></div>\n<br/>Schedule:  Monday - Friday from 9:30 AM CDT - 6:30 PM CDT",
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