Patient Reg Associate/Switchboard (PRN) (1539)

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    "description": "<p><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">The Registration/Switchboard Associate is responsible for interviewing and gathering&nbsp;</span></span><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">complete and accurate data to complete the admission/registration process accurately&nbsp;</span></span><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">and efficiently in a courteous and professional manner.&nbsp; Obtains appropriate signatures,&nbsp;</span></span><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">notifies patients/guest of hospital regulations, policies and services.&nbsp; Maintain patients&nbsp;</span></span><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">right to privacy and confidentiality.&nbsp; The Registration/Switchboard Associate is&nbsp;</span></span><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">responsible for operating a multi-line, multi-extension switchboard, performs pages on the intercom and radio systems, and monitors all in-house alarms.</span></span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<h3><span style=\"font-size:12pt;\"><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-style:italic;\">Position Accountabilities</span></span></span></span></h3>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:12pt;\"><span><span style=\"font-family:'Times New Roman', serif;\">Responsible for interviewing patients or their representative, obtaining personal information or verifying information already on file, including emergency numbers, insurance and employment information.</span></span></span></li>\r\n\t<li><span style=\"font-size:12pt;\"><span><span style=\"font-family:'Times New Roman', serif;\">Responsible for obtaining and witnessing signatures on conditions of admission and initiating the advance directive process.</span></span></span></li>\r\n\t<li><span style=\"font-size:12pt;\"><span><span style=\"font-family:'Times New Roman', serif;\">Maintains privacy and confidentiality of all patients by actions and words.</span></span></span></li>\r\n\t<li><span style=\"font-size:12pt;\"><span><span style=\"font-family:'Times New Roman', serif;\">Operates multi-line, multi-extension switchboard, processing all incoming and outgoing communications in a timely and efficient manner.</span></span></span></li>\r\n\t<li><span style=\"font-size:12pt;\"><span><span style=\"font-family:'Times New Roman', serif;\">Operates hospital paging and radio systems.&nbsp; Takes messages, answers questions, and written documentation when appropriate.</span></span></span></li>\r\n\t<li><span style=\"font-size:12pt;\"><span><span style=\"font-family:'Times New Roman', serif;\">Monitor hospital alarms, and when necessary be able to react in an appropriate manner when activated according to hospital policy.</span></span></span></li>\r\n\t<li><span style=\"font-size:12pt;\"><span><span style=\"font-family:'Times New Roman', serif;\">Maintains message and key log.</span></span></span></li>\r\n\t<li><span style=\"font-size:12pt;\"><span><span style=\"font-family:'Times New Roman', serif;\">Cross-trains within the department to effectively handle the functions of pre-admissions, outpatients, outpatient care physicians, emergency registration, and switchboard functions.</span></span></span></li>\r\n\t<li><span style=\"font-size:12pt;\"><span><span style=\"font-family:'Times New Roman', serif;\">Demonstrates good communication and organizational skills with patients, coworkers, physicians, ancillary personnel, and the community.</span></span></span></li>\r\n\t<li><span style=\"font-size:12pt;\"><span><span style=\"font-family:'Times New Roman', serif;\">Meets and greets every quest with an immediate smile, eye contact, proper body language, and an appropriate greeting.</span></span></span></li>\r\n\t<li><span style=\"font-size:12pt;\"><span><span style=\"font-family:'Times New Roman', serif;\">Performs other job related duties as assigned.</span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"font-family:'Times New Roman', serif;\">Highland District Hospital is committed to serving our community by quality healthcare in an atmosphere of safety, compassion and excellence.&nbsp; It is the responsibility of all employees to interact with patients, visitors, and/or co-workers with compassion, dignity, and respect.&nbsp; Employees are to maintain positive behaviors, approaches and attitudes and commitment to interpersonal service.&nbsp; Each employee is to serve as a role model for the organization&rsquo;s Behavior Based Standards. </span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"font-family:'Times New Roman', serif;\">Responsible for abiding by and adhering to all HDH Corporate Compliance Program initiative and standards.</span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"font-family:'Times New Roman', serif;\">Responsible for compliance with HDH safety standards, policies and procedures.</span></span></span></li>\r\n\t<li><span style=\"font-size:12pt;\"><span><span style=\"font-family:'Times New Roman', serif;\"><i>The above statements are intended to describe the general nature and level of work being performed.&nbsp; They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills of personnel so classified.</i> </span></span></span></li>\r\n</ul>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p>&nbsp;</p>\r\n",
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