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Lead Slot Attendant (6867)
6F7608FA6089D01421AF22AD58A903A2 · JTNP - Twentynine Palms, CA 92277; 73829 Baseline Rd, Twentynine Palms, CA, 92277, USA · Active · Paycom ATS
Job facts
| Field | Value |
|---|---|
| Company | 6F7608FA6089D01421AF22AD58A903A2 |
| Title | Lead Slot Attendant (6867) |
| Normalized title | - |
| Department / team | General Business |
| Location | Twentynine Palms, CA, United States |
| Work model | - |
| Employment type | Full Time |
| Salary | USD $0 - $0 |
| Status | active |
| ATS provider | Paycom ATS |
| Posted / first seen | 2026-06-03 / 2026-06-04 |
| Changed / last seen | 2026-06-04 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from 6F7608FA6089D01421AF22AD58A903A2. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Paycom ATS. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Twentynine Palms. | Open |
| Department jobs | Active postings in General Business. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | 6F7608FA6089D01421AF22AD58A903A2 |
| Source | bc71c2a6-5b39-4a34-8326-20c3058d3fec |
| ATS provider | Paycom ATS |
Description
Description
SUMMARY :
This position is responsible for assisting with the day-to-day operations of the Slot Department to ensure all customers receive proper customer service, leading the shift in the absence of the Slot Supervisor, and ensuring all slot machines and equipment comply with established standards. In addition, we strive to deliver our Five Star Experience to Guests and fellow Team Members. This includes being committed to our Service Promise: We are the Twenty-Nine Palms Band of Mission Indians Team, where your experience is our top priority. Every person and detail matters.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job successfully. Upon request, reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Provide outstanding customer service to guests and all other employees by exceeding our mission statement.
Lead by example and carry out our Five Star Experience to Guests and all Team Members by fulfilling our Mission Statement, Service Promise and following department service standards. This entails consistently performing our service expectations of: Welcoming, Proactive, Seamless, Personalized, and Valued.
Perform headcounts.
Prepare jackpot and daily reports along with corresponding emails.
Read and record progressive meters accurately. (MICS (k) in-house progressive gaming machine standards).
Oversee and ensure Slot Attendants adhere to all Casino and department policies.
Perform overrides through the system when needed. (MICS (d) jackpot payout standards and (n) cash out tickets).
Plan, organize, and execute daily functions to maintain each individual shift based on business demands.
Exercise urgency and ability to multitask and prioritize tasks.
Hold oneself to a high standard of ensuring the success of the department/organization and the safety of Team Members and guests.
Acting on behalf of the organization with integrity and professionalism.
Must adhere to and enforce Title 31/ Anti Money Laundering violations.
Support the team through industry, policy and procedural changes.
Conduct informative pre-shift meetings, ensuring team members remain informed of all relevant information.
Observe and identify equal workload distribution amongst front-line team members.
Meet and adhere to department expectations set by Management.
Remain supportive of the team during heavy business volume.
Communicate problems and concerns to other Casino employees by chain of command.
Communicate directly with the Slot Supervisor on internal matters, performance issues, and any unresolved matters while overseeing a shift.
Proactively bring awareness to Slot Attendants needing to refocus and realign with department expectations.
Monitor and ensure that all employees are using the radios properly.
Assume administrative responsibilities as assigned by the Slot Supervisor.
Must have knowledge of Casino Marketing concepts and procedures to ensure the highest level of service.
Must understand and be able to apply and explain the Gaming Rules of Spotlight 29 Casino.
Excellent communication skills coupled with a high degree of stress tolerance during normal and peak periods.
Ensure compliance with all Minimum Internal Control Standards (MICS) as well as all Tribal Internal Control Standards (TICS).
Present a positive image of the Tribal organization to its guests and vendors and to assist them as required.
Must follow all safety policies and procedures and attend all scheduled safety meetings and training as a condition of employment.
Ability to make sound business decisions in a fair and honest manner.
Strong verbal and written communication skills.
LEAD SLOT ATTENDANT RESPONSIBILITIES:
Lead Slot Attendant oversees the daily operations of the Slot Department and its personnel in the absence of the Slot Supervisor, ensuring adherence to all Tribal organizational policies, procedures, and applicable laws. Serves as the primary escalation point for slot machine disputes, guest concerns, and workflow challenges. Executes override and manual transactions/authorizations as required, and performs thorough, well-documented investigations into slot machine and guest disputes. Exercises strong open lines of communication with the Slot Supervisor and the Department Manager.
Demonstrate strong independent decision-making abilities, using sound judgment to resolve issues promptly and effectively. Consistently apply proactive problem-solving skills to prevent operational delays and support a smooth, efficient guest and team member experience.
Qualifications
EDUCATION AND EXPERIENCE (MUST BE DOCUMENTED):
High School Degree (or GED)
Two (2) years (or equivalent) supervisory experience.
CERTIFICATION, LICENSES AND ANY ADDITIONAL REQUIREMENTS:
Must pass periodic random drug screens.
Must be able to pass background suitability investigation.
Must obtain a Tribal Gaming License.
Must obtain all other applicable certifications and licenses.
Must provide proof of eligibility to work in the United States within 72 hours of employment.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Upon request, reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to talk and hear. The employee is frequently required to stand; walk and sit. The employee is occasionally required to use upper extremities, including but not limited to, hands and fingers to handle, or feel; reach with hands and arms. They may be occasionally required to climb or balance, stoop, bend, push, pull, twist, kneel, crouch, or crawl. The employee must occasionally lift up to 25 pounds and/or push, pull up to 50 pounds. The employee is occasionally required use repetitive movements to complete tasks. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Employees may be occasionally required to work in low-light conditions and may be exposed to loud noise for extended periods.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Multiple locations.
Some enterprises are open 24 hours per day, 7 days per week; therefore, you must be flexible to work any and all hours.
Must be available for emergency calls 24/7.
Must be available to work weekend and holidays.
Some enterprises are gaming facilities.
Some enterprises are not a smoke-free environment.
Surveillance cameras and audio equipment monitor the premises recording activity throughout most of the facilities on 24 hours per day, 7 days per week basis.
INDIAN PREFERENCE ACT :
The Twenty-Nine Palms Band of Mission Indians has a resolution on file with Human Resources to ensure that Indian Preference will be adhered to in the following order in accordance with IPA:
1. Tribal Members
2. Other Native Americans
3. All other ethnic groups
Full job record
| Job ID | 06a7c80d4fce49ac973d71d88fc44e02b3e14f91 |
| Org ID | 40ca617a-151b-4d65-b8d1-c432a0b0f4b2 |
| Source ID | bc71c2a6-5b39-4a34-8326-20c3058d3fec |
| Board ID | bc71c2a6-5b39-4a34-8326-20c3058d3fec |
| Provider | paycom |
| Provider Job Key | 140511 |
| Title | Lead Slot Attendant (6867) |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | JTNP - Twentynine Palms, CA 92277; 73829 Baseline Rd, Twentynine Palms, CA, 92277, USA |
| Department | General Business |
| Team | — |
| Employment Type | full_time |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | CA |
| City | Twentynine Palms |
| Salary Raw | USD $0 - $0 |
| Salary Min | 0 |
| Salary Max | 0 |
| Salary Currency | USD |
| Salary Period | — |
| Source URL | https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=140511&clientkey=6F7608FA6089D01421AF22AD58A903A2 |
| Apply URL | https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=140511&clientkey=6F7608FA6089D01421AF22AD58A903A2 |
| First Seen At | 2026-06-04 10:09:32Z |
| Last Seen At | 2026-06-06 09:54:11Z |
| Last Checked At | 2026-06-06 09:54:11Z |
| Last Changed At | 2026-06-04 10:09:32Z |
| Inactive At | — |
| Source Posted At | 2026-06-03 00:00:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=paycom/board=6F7608FA6089D01421AF22AD58A903A2/date=2026-06-06/2026-06-06T09-54-09-238Z-c618aa248bf9b585b1e2d3507bf220ee15c931b1b9e1b42bce4e518f5bf30fd3.json |
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"description": "<p style=\"margin-bottom:8px;text-align:justify;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><b><u>SUMMARY</u></b><u>:</u></span></span></p>\r\n\r\n<p style=\"margin-bottom:8px;text-align:justify;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">This position is responsible for assisting with the day-to-day operations of the Slot <span style=\"line-height:115%\">Department to ensure all customers receive proper customer service, leading the shift in the absence of the Slot Supervisor, and ensuring all slot machines and equipment comply with established standards. In addition, we strive to deliver our Five Star Experience to Guests and fellow Team Members. This includes being committed to our Service Promise: We are the Twenty-Nine Palms Band of Mission Indians Team, where your experience is our top priority. 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Upon request, reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.</span></span></span></p>\r\n\r\n<ul style=\"margin-bottom:8px;\">\r\n\t<li style=\"margin-bottom:8px;margin-left:2px;text-align:justify;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Provide outstanding customer service to guests and all other employees by exceeding our mission statement.</span></span></li>\r\n\t<li style=\"margin-bottom:8px;margin-left:2px;text-align:justify;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Lead by example and carry out our Five Star Experience to Guests and all Team Members by fulfilling our Mission Statement, Service Promise and following department service standards. 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(MICS (k) in-house progressive gaming machine standards).</span></span></li>\r\n\t<li style=\"margin-bottom:8px;margin-left:2px;text-align:justify;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Oversee and ensure Slot Attendants adhere to all Casino and department policies.</span></span></li>\r\n\t<li style=\"margin-bottom:8px;margin-left:2px;text-align:justify;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Perform overrides through the system when needed. (MICS (d) jackpot payout standards and (n) cash out tickets).</span></span></li>\r\n\t<li style=\"margin-bottom:8px;margin-left:2px;text-align:justify;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Plan, organize, and execute daily functions to maintain each individual shift based on business demands.</span></span></li>\r\n\t<li style=\"margin-bottom:8px;margin-left:2px;text-align:justify;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Exercise urgency and ability to multitask and prioritize tasks.</span></span></li>\r\n\t<li style=\"margin-bottom:8px;margin-left:2px;text-align:justify;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Hold oneself to a high standard of ensuring the success of the department/organization and the safety of Team Members and guests. </span></span></li>\r\n\t<li style=\"margin-bottom:8px;margin-left:2px;text-align:justify;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Acting on behalf of the organization with integrity and professionalism.</span></span></li>\r\n\t<li style=\"margin-bottom:8px;margin-left:2px;text-align:justify;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Must adhere to and enforce Title 31/ Anti Money Laundering violations.</span></span></li>\r\n\t<li style=\"margin-bottom:8px;margin-left:2px;text-align:justify;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Support the team through industry, policy and procedural changes.</span></span></li>\r\n\t<li style=\"margin-bottom:8px;margin-left:2px;text-align:justify;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Conduct informative pre-shift meetings, ensuring team members remain informed of all relevant information.</span></span></li>\r\n\t<li style=\"margin-bottom:8px;margin-left:2px;text-align:justify;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Observe and identify equal workload distribution amongst front-line team members.</span></span></li>\r\n\t<li style=\"margin-bottom:8px;margin-left:2px;text-align:justify;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Meet and adhere to department expectations set by Management.</span></span></li>\r\n\t<li style=\"margin-bottom:8px;margin-left:2px;text-align:justify;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Remain supportive of the team during heavy business volume. </span></span></li>\r\n\t<li style=\"margin-bottom:8px;margin-left:2px;text-align:justify;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Communicate problems and concerns to other Casino employees by chain of command.</span></span></li>\r\n\t<li style=\"margin-bottom:8px;margin-left:2px;text-align:justify;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Communicate directly with the Slot Supervisor on internal matters, performance issues, and any unresolved matters while overseeing a shift.</span></span></li>\r\n\t<li style=\"margin-bottom:8px;margin-left:2px;text-align:justify;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Proactively bring awareness to Slot Attendants needing to refocus and realign with department expectations.</span></span></li>\r\n\t<li style=\"margin-bottom:8px;margin-left:2px;text-align:justify;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Monitor and ensure that all employees are using the radios properly.</span></span></li>\r\n\t<li style=\"margin-bottom:8px;margin-left:2px;text-align:justify;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Assume administrative responsibilities as assigned by the Slot Supervisor.</span></span></li>\r\n\t<li style=\"margin-bottom:8px;margin-left:2px;text-align:justify;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Must have knowledge of Casino Marketing concepts and procedures to ensure the highest level of service.</span></span></li>\r\n\t<li style=\"margin-bottom:8px;margin-left:2px;text-align:justify;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Must understand and be able to apply and explain the Gaming Rules of Spotlight 29 Casino.</span></span></li>\r\n\t<li style=\"margin-bottom:8px;margin-left:2px;text-align:justify;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Excellent communication skills coupled with a high degree of stress tolerance during normal and peak periods.</span></span></li>\r\n\t<li style=\"margin-bottom:8px;margin-left:2px;text-align:justify;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Ensure compliance with all Minimum Internal Control Standards (MICS) as well as all Tribal Internal Control Standards (TICS).</span></span></li>\r\n\t<li style=\"margin-bottom:8px;margin-left:2px;text-align:justify;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Present a positive image of the Tribal organization to its guests and vendors and to assist them as required.</span></span></li>\r\n\t<li style=\"margin-bottom:8px;margin-left:2px;text-align:justify;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Must follow all safety policies and procedures and attend all scheduled safety meetings and training as a condition of employment.</span></span></li>\r\n\t<li style=\"margin-bottom:8px;margin-left:2px;text-align:justify;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Ability to make sound business decisions in a fair and honest manner.</span></span></li>\r\n\t<li style=\"margin-bottom:8px;margin-left:2px;text-align:justify;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Strong verbal and written communication skills.</span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-bottom:8px;text-align:justify;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"page-break-after:avoid;\"><b><u>LEAD SLOT ATTENDANT RESPONSIBILITIES:</u></b></span></span></span></p>\r\n\r\n<p style=\"margin-bottom:8px;text-align:justify;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Lead Slot Attendant oversees the daily operations of the Slot Department and its personnel in the absence of the Slot Supervisor, ensuring adherence to all Tribal organizational policies, procedures, and applicable laws. Serves as the primary escalation point for slot machine disputes, guest concerns, and workflow challenges. Executes override and manual transactions/authorizations as required, and performs thorough, well-documented investigations into slot machine and guest disputes. Exercises strong open lines of communication with the Slot Supervisor and the Department Manager.</span></span></p>\r\n\r\n<p style=\"margin-bottom:8px;text-align:justify;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Demonstrate strong independent decision-making abilities, using sound judgment to resolve issues promptly and effectively. Consistently apply proactive problem-solving skills to prevent operational delays and support a smooth, efficient guest and team member experience.</span></span></p>\r\n",
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"googleJobJson": "{\"@context\":\"https://schema.org/\",\"@type\":\"JobPosting\",\"title\":\"Lead Slot Attendant (6867)\",\"identifier\":\"J15E38140511\",\"url\":\"https://www.paycomonline.net/v4/ats/web.php/portal/6F7608FA6089D01421AF22AD58A903A2/jobs/140511\",\"image\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=6F7608FA6089D01421AF22AD58A903A2\",\"baseSalary\":{\"@type\":\"MonetaryAmount\",\"currency\":\"USD\",\"value\":{\"@type\":\"QuantitativeValue\",\"minValue\":0,\"maxValue\":0,\"unitText\":\"\"}},\"datePosted\":\"2026-06-03\",\"description\":\"Job DetailsJob Location: JTNP - Twentynine Palms, CA 92277Position Type: Full TimeJob Shift: AnyJob Category: General BusinessSUMMARY:\\r\\n\\r\\nThis position is responsible for assisting with the day-to-day operations of the Slot Department to ensure all customers receive proper customer service, leading the shift in the absence of the Slot Supervisor, and ensuring all slot machines and equipment comply with established standards. In addition, we strive to deliver our Five Star Experience to Guests and fellow Team Members. This includes being committed to our Service Promise: We are the Twenty-Nine Palms Band of Mission Indians Team, where your experience is our top priority. Every person and detail matters.\\r\\n\\r\\nESSENTIAL DUTIES AND RESPONSIBILITIES:\\r\\n\\r\\nThe requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job successfully. Upon request, reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.\\r\\n\\r\\n\\r\\n\\tProvide outstanding customer service to guests and all other employees by exceeding our mission statement.\\r\\n\\tLead by example and carry out our Five Star Experience to Guests and all Team Members by fulfilling our Mission Statement, Service Promise and following department service standards. This entails consistently performing our service expectations of: Welcoming, Proactive, Seamless, Personalized, and Valued.\\r\\n\\tPerform headcounts.\\r\\n\\tPrepare jackpot and daily reports along with corresponding emails.\\r\\n\\tRead and record progressive meters accurately. (MICS (k) in-house progressive gaming machine standards).\\r\\n\\tOversee and ensure Slot Attendants adhere to all Casino and department policies.\\r\\n\\tPerform overrides through the system when needed. (MICS (d) jackpot payout standards and (n) cash out tickets).\\r\\n\\tPlan, organize, and execute daily functions to maintain each individual shift based on business demands.\\r\\n\\tExercise urgency and ability to multitask and prioritize tasks.\\r\\n\\tHold oneself to a high standard of ensuring the success of the department/organization and the safety of Team Members and guests. \\r\\n\\tActing on behalf of the organization with integrity and professionalism.\\r\\n\\tMust adhere to and enforce Title 31/ Anti Money Laundering violations.\\r\\n\\tSupport the team through industry, policy and procedural changes.\\r\\n\\tConduct informative pre-shift meetings, ensuring team members remain informed of all relevant information.\\r\\n\\tObserve and identify equal workload distribution amongst front-line team members.\\r\\n\\tMeet and adhere to department expectations set by Management.\\r\\n\\tRemain supportive of the team during heavy business volume. \\r\\n\\tCommunicate problems and concerns to other Casino employees by chain of command.\\r\\n\\tCommunicate directly with the Slot Supervisor on internal matters, performance issues, and any unresolved matters while overseeing a shift.\\r\\n\\tProactively bring awareness to Slot Attendants needing to refocus and realign with department expectations.\\r\\n\\tMonitor and ensure that all employees are using the radios properly.\\r\\n\\tAssume administrative responsibilities as assigned by the Slot Supervisor.\\r\\n\\tMust have knowledge of Casino Marketing concepts and procedures to ensure the highest level of service.\\r\\n\\tMust understand and be able to apply and explain the Gaming Rules of Spotlight 29 Casino.\\r\\n\\tExcellent communication skills coupled with a high degree of stress tolerance during normal and peak periods.\\r\\n\\tEnsure compliance with all Minimum Internal Control Standards (MICS) as well as all Tribal Internal Control Standards (TICS).\\r\\n\\tPresent a positive image of the Tribal organization to its guests and vendors and to assist them as required.\\r\\n\\tMust follow all safety policies and procedures and attend all scheduled safety meetings and training as a condition of employment.\\r\\n\\tAbility to make sound business decisions in a fair and honest manner.\\r\\n\\tStrong verbal and written communication skills.\\r\\n\\r\\n\\r\\nLEAD SLOT ATTENDANT RESPONSIBILITIES:\\r\\n\\r\\nLead Slot Attendant oversees the daily operations of the Slot Department and its personnel in the absence of the Slot Supervisor, ensuring adherence to all Tribal organizational policies, procedures, and applicable laws. Serves as the primary escalation point for slot machine disputes, guest concerns, and workflow challenges. Executes override and manual transactions/authorizations as required, and performs thorough, well-documented investigations into slot machine and guest disputes. Exercises strong open lines of communication with the Slot Supervisor and the Department Manager.\\r\\n\\r\\nDemonstrate strong independent decision-making abilities, using sound judgment to resolve issues promptly and effectively. Consistently apply proactive problem-solving skills to prevent operational delays and support a smooth, efficient guest and team member experience.\\r\\nQualificationsEDUCATION AND EXPERIENCE (MUST BE DOCUMENTED):\\r\\n\\r\\n\\r\\n\\tHigh School Degree (or GED) \\r\\n\\tTwo (2) years (or equivalent) supervisory experience. \\r\\n\\r\\n\\r\\nCERTIFICATION, LICENSES AND ANY ADDITIONAL REQUIREMENTS:\\r\\n\\r\\n\\r\\n\\tMust pass periodic random drug screens. \\r\\n\\tMust be able to pass background suitability investigation. \\r\\n\\tMust obtain a Tribal Gaming License.\\r\\n\\tMust obtain all other applicable certifications and licenses.\\r\\n\\tMust provide proof of eligibility to work in the United States within 72 hours of employment.\\r\\n\\r\\n\\r\\nPHYSICAL DEMANDS:\\r\\n\\r\\nThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Upon request, reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.\\r\\n\\r\\nWhile performing the duties of this Job, the employee is regularly required to talk and hear. The employee is frequently required to stand; walk and sit. The employee is occasionally required to use upper extremities, including but not limited to, hands and fingers to handle, or feel; reach with hands and arms. They may be occasionally required to climb or balance, stoop, bend, push, pull, twist, kneel, crouch, or crawl. The employee must occasionally lift up to 25 pounds and/or push, pull up to 50 pounds. The employee is occasionally required use repetitive movements to complete tasks. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. 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Tribal Members\\r\\n\\r\\n 2. Other Native Americans\\r\\n\\r\\n 3. All other ethnic groups\\r\\n\",\"responsibilities\":\"SUMMARY:\\r\\n\\r\\nThis position is responsible for assisting with the day-to-day operations of the Slot Department to ensure all customers receive proper customer service, leading the shift in the absence of the Slot Supervisor, and ensuring all slot machines and equipment comply with established standards. In addition, we strive to deliver our Five Star Experience to Guests and fellow Team Members. This includes being committed to our Service Promise: We are the Twenty-Nine Palms Band of Mission Indians Team, where your experience is our top priority. Every person and detail matters.\\r\\n\\r\\nESSENTIAL DUTIES AND RESPONSIBILITIES:\\r\\n\\r\\nThe requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job successfully. 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(MICS (d) jackpot payout standards and (n) cash out tickets).\\r\\n\\tPlan, organize, and execute daily functions to maintain each individual shift based on business demands.\\r\\n\\tExercise urgency and ability to multitask and prioritize tasks.\\r\\n\\tHold oneself to a high standard of ensuring the success of the department/organization and the safety of Team Members and guests. \\r\\n\\tActing on behalf of the organization with integrity and professionalism.\\r\\n\\tMust adhere to and enforce Title 31/ Anti Money Laundering violations.\\r\\n\\tSupport the team through industry, policy and procedural changes.\\r\\n\\tConduct informative pre-shift meetings, ensuring team members remain informed of all relevant information.\\r\\n\\tObserve and identify equal workload distribution amongst front-line team members.\\r\\n\\tMeet and adhere to department expectations set by Management.\\r\\n\\tRemain supportive of the team during heavy business volume. \\r\\n\\tCommunicate problems and concerns to other Casino employees by chain of command.\\r\\n\\tCommunicate directly with the Slot Supervisor on internal matters, performance issues, and any unresolved matters while overseeing a shift.\\r\\n\\tProactively bring awareness to Slot Attendants needing to refocus and realign with department expectations.\\r\\n\\tMonitor and ensure that all employees are using the radios properly.\\r\\n\\tAssume administrative responsibilities as assigned by the Slot Supervisor.\\r\\n\\tMust have knowledge of Casino Marketing concepts and procedures to ensure the highest level of service.\\r\\n\\tMust understand and be able to apply and explain the Gaming Rules of Spotlight 29 Casino.\\r\\n\\tExcellent communication skills coupled with a high degree of stress tolerance during normal and peak periods.\\r\\n\\tEnsure compliance with all Minimum Internal Control Standards (MICS) as well as all Tribal Internal Control Standards (TICS).\\r\\n\\tPresent a positive image of the Tribal organization to its guests and vendors and to assist them as required.\\r\\n\\tMust follow all safety policies and procedures and attend all scheduled safety meetings and training as a condition of employment.\\r\\n\\tAbility to make sound business decisions in a fair and honest manner.\\r\\n\\tStrong verbal and written communication skills.\\r\\n\\r\\n\\r\\nLEAD SLOT ATTENDANT RESPONSIBILITIES:\\r\\n\\r\\nLead Slot Attendant oversees the daily operations of the Slot Department and its personnel in the absence of the Slot Supervisor, ensuring adherence to all Tribal organizational policies, procedures, and applicable laws. 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Upon request, reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.\\r\\n\\r\\nWhile performing the duties of this Job, the employee is regularly required to talk and hear. The employee is frequently required to stand; walk and sit. The employee is occasionally required to use upper extremities, including but not limited to, hands and fingers to handle, or feel; reach with hands and arms. They may be occasionally required to climb or balance, stoop, bend, push, pull, twist, kneel, crouch, or crawl. The employee must occasionally lift up to 25 pounds and/or push, pull up to 50 pounds. The employee is occasionally required use repetitive movements to complete tasks. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Employees may be occasionally required to work in low-light conditions and may be exposed to loud noise for extended periods. \\r\\n\\r\\nWORK ENVIRONMENT: \\r\\n\\r\\nThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.\\r\\n\\r\\n\\r\\n\\tMultiple locations.\\r\\n\\tSome enterprises are open 24 hours per day, 7 days per week; therefore, you must be flexible to work any and all hours.\\r\\n\\tMust be available for emergency calls 24/7. \\r\\n\\tMust be available to work weekend and holidays.\\r\\n\\tSome enterprises are gaming facilities.\\r\\n\\tSome enterprises are not a smoke-free environment.\\r\\n\\tSurveillance cameras and audio equipment monitor the premises recording activity throughout most of the facilities on 24 hours per day, 7 days per week basis.\\r\\n\\r\\n\\r\\nINDIAN PREFERENCE ACT:\\r\\n\\r\\nThe Twenty-Nine Palms Band of Mission Indians has a resolution on file with Human Resources to ensure that Indian Preference will be adhered to in the following order in accordance with IPA:\\r\\n\\r\\n 1. Tribal Members\\r\\n\\r\\n 2. Other Native Americans\\r\\n\\r\\n 3. All other ethnic groups\\r\\n\",\"experienceRequirements\":\"EDUCATION AND EXPERIENCE (MUST BE DOCUMENTED):\\r\\n\\r\\n\\r\\n\\tHigh School Degree (or GED) \\r\\n\\tTwo (2) years (or equivalent) supervisory experience. \\r\\n\\r\\n\\r\\nCERTIFICATION, LICENSES AND ANY ADDITIONAL REQUIREMENTS:\\r\\n\\r\\n\\r\\n\\tMust pass periodic random drug screens. \\r\\n\\tMust be able to pass background suitability investigation. \\r\\n\\tMust obtain a Tribal Gaming License.\\r\\n\\tMust obtain all other applicable certifications and licenses.\\r\\n\\tMust provide proof of eligibility to work in the United States within 72 hours of employment.\\r\\n\\r\\n\\r\\nPHYSICAL DEMANDS:\\r\\n\\r\\nThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Upon request, reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.\\r\\n\\r\\nWhile performing the duties of this Job, the employee is regularly required to talk and hear. The employee is frequently required to stand; walk and sit. The employee is occasionally required to use upper extremities, including but not limited to, hands and fingers to handle, or feel; reach with hands and arms. They may be occasionally required to climb or balance, stoop, bend, push, pull, twist, kneel, crouch, or crawl. The employee must occasionally lift up to 25 pounds and/or push, pull up to 50 pounds. The employee is occasionally required use repetitive movements to complete tasks. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Employees may be occasionally required to work in low-light conditions and may be exposed to loud noise for extended periods. \\r\\n\\r\\nWORK ENVIRONMENT: \\r\\n\\r\\nThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.\\r\\n\\r\\n\\r\\n\\tMultiple locations.\\r\\n\\tSome enterprises are open 24 hours per day, 7 days per week; therefore, you must be flexible to work any and all hours.\\r\\n\\tMust be available for emergency calls 24/7. \\r\\n\\tMust be available to work weekend and holidays.\\r\\n\\tSome enterprises are gaming facilities.\\r\\n\\tSome enterprises are not a smoke-free environment.\\r\\n\\tSurveillance cameras and audio equipment monitor the premises recording activity throughout most of the facilities on 24 hours per day, 7 days per week basis.\\r\\n\\r\\n\\r\\nINDIAN PREFERENCE ACT:\\r\\n\\r\\nThe Twenty-Nine Palms Band of Mission Indians has a resolution on file with Human Resources to ensure that Indian Preference will be adhered to in the following order in accordance with IPA:\\r\\n\\r\\n 1. Tribal Members\\r\\n\\r\\n 2. Other Native Americans\\r\\n\\r\\n 3. All other ethnic groups\\r\\n\",\"industry\":\"General Business\",\"validThrough\":\"-0001-11-30\",\"workHours\":\"Any\"}",
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"qualifications": "<p style=\"margin-bottom:8px;text-align:justify;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"page-break-after:avoid;\"><b><u>EDUCATION AND EXPERIENCE (MUST BE DOCUMENTED):</u></b></span></span></span></p>\r\n\r\n<ul>\r\n\t<li style=\"margin-bottom:8px;text-align:justify;margin-left:8px;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"page-break-after:avoid;\">High School Degree (or GED) </span></span></span></li>\r\n\t<li style=\"text-align:justify;margin-left:8px;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"page-break-after:avoid;\">Two (2) years (or equivalent) supervisory experience. </span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-bottom:8px;text-align:justify;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"page-break-after:avoid;\"><b><u>CERTIFICATION, LICENSES AND ANY ADDITIONAL REQUIREMENTS:</u></b></span></span></span></p>\r\n\r\n<ul>\r\n\t<li style=\"text-align:justify;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"page-break-after:avoid;\">Must pass periodic random drug screens.</span> </span></span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"page-break-after:avoid;\">Must be able to pass background suitability investigation. </span></span></span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Must obtain a Tribal Gaming License.</span></span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Must obtain all other applicable certifications and licenses.</span></span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Must provide proof of eligibility to work in the United States within 72 hours of employment.</span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-bottom:8px;text-align:justify;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"page-break-after:avoid;\"><b><u>PHYSICAL DEMANDS:</u></b></span></span></span></p>\r\n\r\n<p style=\"text-align:justify;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"page-break-after:avoid;\">The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Upon request, reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.</span></span></span></p>\r\n\r\n<p style=\"margin-bottom:8px;text-align:justify;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">While performing the duties of this Job, the employee is regularly required to talk and hear. The employee is frequently required to stand; walk and sit. The employee is occasionally required to use upper extremities, including but not limited to, hands and fingers to handle, or feel; reach with hands and arms. They may be occasionally required to climb or balance, stoop, bend, push, pull, twist, kneel, crouch, or crawl. The employee must occasionally lift up to 25 pounds and/or push, pull up to 50 pounds. The employee is occasionally required use repetitive movements to complete tasks. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Employees may be occasionally required to work in low-light conditions and may be exposed to loud noise for extended periods. </span></span></p>\r\n\r\n<p style=\"margin-bottom:8px;text-align:justify;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"page-break-after:avoid;\"><b><u>WORK ENVIRONMENT: </u></b></span></span></span></p>\r\n\r\n<p style=\"margin-bottom:8px;text-align:justify;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"page-break-after:avoid;\">The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.</span></span></span></p>\r\n\r\n<ul>\r\n\t<li style=\"text-align:justify;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Multiple locations.</span></span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Some enterprises are open 24 hours per day, 7 days per week; therefore, you must be flexible to work any and all hours.</span></span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Must be available for emergency calls 24/7. </span></span></li>\r\n\t<li style=\"margin-right:1px;margin-left:8px;text-align:justify;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Must be available to work weekend and holidays.</span></span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Some enterprises are gaming facilities.</span></span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Some enterprises are not a smoke-free environment.</span></span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Surveillance cameras and audio equipment monitor the premises recording activity throughout most of the facilities on 24 hours per day, 7 days per week basis.</span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-bottom:8px;text-align:justify;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"page-break-after:avoid;\"><b><u>INDIAN PREFERENCE ACT</u>:</b></span></span></span></p>\r\n\r\n<p style=\"margin-bottom:8px;text-align:justify;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"page-break-after:avoid;\">The Twenty-Nine Palms Band of Mission Indians has a resolution on file with Human Resources to ensure that Indian Preference will be adhered to in the following order in accordance with IPA:</span></span></span></p>\r\n\r\n<p style=\"text-align:justify;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"page-break-after:avoid;\"> 1. Tribal Members</span></span></span></p>\r\n\r\n<p style=\"text-align:justify;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"page-break-after:avoid;\"> 2. Other Native Americans</span></span></span></p>\r\n\r\n<p style=\"text-align:justify;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"page-break-after:avoid;\"> 3. All other ethnic groups</span></span></span></p>\r\n",
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