Home › Companies › 817CC53DFB51593EEF07D295333F4AD5 › EMC - SERVICE - FIELD SUPERVISOR
EMC - SERVICE - FIELD SUPERVISOR
817CC53DFB51593EEF07D295333F4AD5 · EMC MAIN OFFICE - RICHMOND, VA 23230; 1802 ELLEN ROAD, RICHMOND, VA, 23230, USA · On Site · Active · Paycom ATS
Job facts
| Field | Value |
|---|---|
| Company | 817CC53DFB51593EEF07D295333F4AD5 |
| Title | EMC - SERVICE - FIELD SUPERVISOR |
| Normalized title | - |
| Department / team | - |
| Location | RICHMOND, VA, United States |
| Work model | On Site |
| Employment type | - |
| Salary | - |
| Status | active |
| ATS provider | Paycom ATS |
| Posted / first seen | 2025-12-02 / 2026-05-31 |
| Changed / last seen | 2026-05-31 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from 817CC53DFB51593EEF07D295333F4AD5. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Paycom ATS. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in RICHMOND. | Open |
| Work model jobs | Active On Site postings. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | 817CC53DFB51593EEF07D295333F4AD5 |
| Source | 5a89c2ae-2e00-41a1-b743-8672effd2db1 |
| ATS provider | Paycom ATS |
Description
Description
Who We’re Hiring:
EMC Mechanical Services is looking for a Service Field Supervisor to join our team! The Service Field Supervisor oversees daily field operations for the service division, ensuring technicians perform high-quality work, meet safety and compliance standards, and deliver excellent customer service. This role serves as the bridge between field technicians, dispatch, project managers, and clients—providing leadership, technical support, and accountability in day-to-day service activities.
Who We Are:
EMC Mechanical Services is the top choice for Commercial HVAC and Plumbing professionals in Richmond, VA! With over a century of experience, an excellent reputation, financial stability, and a growing client base, EMC Mechanical Services is the company of choice. Servicing Richmond since 1994, EMC offers employees more than just benefits, including work-life balance, paid training, apprenticeships, wellness programs, and more. Apply now to join an organization rooted in the purpose of Installing Confidence.
What You’ll Do:
Field Supervision & Leadership
Lead, coach, and develop service technicians to improve technical ability, customer relations, and efficiency.
Oversee daily schedules, assignments, and dispatch coordination to ensure timely response to service calls.
Perform regular site visits to monitor workmanship, quality control, and safety compliance.
Customer Service & Communication
Act as the primary point of contact for clients during service operations.
Resolve on-site issues, complaints, or escalations promptly and professionally.
Ensure technicians deliver work that meets or exceeds customer expectations.
Operational Oversight
Review work orders, job tickets, and service reports for accuracy and completeness.
Track labor hours, productivity, and job costs; provide feedback to improve efficiency.
Ensure company vehicles, tools, and equipment are properly maintained and utilized.
Safety & Compliance
Enforce OSHA, state, and company safety standards on all service sites.
Conduct safety talks and verify PPE and safe work practices are in use.
Document and report incidents, near misses, and corrective actions.
Administrative Duties
Report daily on technician performance, completed jobs, and issues encountered.
Support workforce planning by recommending manpower needs, training, or cross-coverage.
Collaborate with dispatch and service managers on scheduling, billing, and project handoff.
Full job record
| Job ID | 069922dc577de5d55bbc254982f17cb1fbe3bb32 |
| Org ID | c6401081-3f53-4f1e-bcb0-3b9579fb9a36 |
| Source ID | 5a89c2ae-2e00-41a1-b743-8672effd2db1 |
| Board ID | 5a89c2ae-2e00-41a1-b743-8672effd2db1 |
| Provider | paycom |
| Provider Job Key | 175005 |
| Title | EMC - SERVICE - FIELD SUPERVISOR |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | EMC MAIN OFFICE - RICHMOND, VA 23230; 1802 ELLEN ROAD, RICHMOND, VA, 23230, USA |
| Department | — |
| Team | — |
| Employment Type | — |
| Workplace Type | on_site |
| Remote Policy | — |
| Country | United States |
| Region | VA |
| City | RICHMOND |
| Salary Raw | Description Who We’re Hiring: EMC Mechanical Services is looking for a Service Field Supervisor to join our team! The Service Field Supervisor oversees daily field operations for the service division, ensuring technicians perform high-quality work, meet safety and compliance standards, and deliver excellent customer service. This role serves as the bridge between field technicians, dispatch, project managers, and clients—providing leadership, technical support, and accountability in day-to-day service activities. Who We Are: EMC Mechanical Services is the top choice for Commercial HVAC and Plumbing professionals in Richmond, VA! With over a century of experience, an excellent reputation, financial stability, and a growing client base, EMC Mechanical Services is the company of choice. Servicing Richmond since 1994, EMC offers employees more than just benefits, including work-life balance, paid training, apprenticeships, wellness programs, and more. Apply now to join an organization rooted in the purpose of Installing Confidence. What You’ll Do: Field Supervision & Leadership Lead, coach, and develop service technicians to improve technical ability, customer relations, and efficiency. Oversee daily schedules, assignments, and dispatch coordination to ensure timely response to service calls. Perform regular site visits to monitor workmanship, quality control, and safety compliance. Customer Service & Communication Act as the primary point of contact for clients during service operations. Resolve on-site issues, complaints, or escalations promptly and professionally. Ensure technicians deliver work that meets or exceeds customer expectations. Operational Oversight Review work orders, job tickets, and service reports for accuracy and completeness. Track labor hours, productivity, and job costs; provide feedback to improve efficiency. Ensure company vehicles, tools, and equipment are properly maintained and utilized. Safety & Compliance Enforce OSHA, state, and company safety standards on all service sites. Conduct safety talks and verify PPE and safe work practices are in use. Document and report incidents, near misses, and corrective actions. Administrative Duties Report daily on technician performance, completed jobs, and issues encountered. Support workforce planning by recommending manpower needs, training, or cross-coverage. Collaborate with dispatch and service managers on scheduling, billing, and project handoff. |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | day |
| Source URL | https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=175005&clientkey=817CC53DFB51593EEF07D295333F4AD5 |
| Apply URL | https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=175005&clientkey=817CC53DFB51593EEF07D295333F4AD5 |
| First Seen At | 2026-05-31 19:06:15Z |
| Last Seen At | 2026-06-06 20:25:08Z |
| Last Checked At | 2026-06-06 20:25:08Z |
| Last Changed At | 2026-05-31 19:06:15Z |
| Inactive At | — |
| Source Posted At | 2025-12-02 00:00:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=paycom/board=817CC53DFB51593EEF07D295333F4AD5/date=2026-06-06/2026-06-06T20-25-05-932Z-8649e110bb78f731cf2164238721626e40b669f938fb6e1a7ff20c23c560c8d6.json |
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"description": "<p><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\"><strong>Who We’re Hiring: </strong></span></span></p>\n\n<p><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\">EMC Mechanical Services is looking for a Service Field Supervisor to join our team! The Service Field Supervisor oversees daily field operations for the service division, ensuring technicians perform high-quality work, meet safety and compliance standards, and deliver excellent customer service. 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