Claims Resolution Specialist

{
  "content_hash": "cf9ca7d5cf57361ae95dbd384d21a4923398e30cfde3f4f896626cfd93ec3805",
  "source_hash": "511bad1b6251da3bef6568c1df6248f1150431145ea38e037d0271886d9002dc",
  "last_changed_at": "2026-06-06T08:23:44.056Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "Camp Hill, PA, US",
    "city": "Camp Hill",
    "region": "PA",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.8
  },
  "salary_max": null,
  "salary_min": 18.5,
  "inferred_at": "2026-06-06T20:12:41.863Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "Camp Hill, PA, US",
      "city": "Camp Hill",
      "region": "PA",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.8
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": "remote",
  "salary_period": "hour",
  "workplace_type": "remote",
  "salary_currency": "USD"
}

{}

{
  "json_ld": {
    "url": "https://jobs-selectmedicalcorp.icims.com/jobs/368041/368041/job",
    "@type": "JobPosting",
    "title": "Claims Resolution Specialist",
    "@context": "http://schema.org",
    "baseSalary": {
      "@type": "MonetaryAmount",
      "currency": "USD",
      "minValue": 18.5
    },
    "datePosted": "2026-05-29T04:00:00.000Z",
    "description": "<h2>Overview</h2>\n<h1>Claims Resolution Specialist </h1>\n<p><strong>Starting at $18.50 per hour </strong></p>\n<p><strong>ON-SITE </strong></p>\n<p> </p>\n<p> </p>\n<p></p>\n<p> </p>\n<p> </p>\n<p>Do you enjoy puzzles and research? Are you results-oriented? If so, our Claims Resolution Specialist position may be a phenomenal career for you within Select Medical! Our dynamic team has the responsibility of resolving outstanding insurance claims so that our patients are not impacted.</p>\n<p> </p>\n<p>We offer an exceptional employee experience, full-time hours, full benefits, paid training, and advancement opportunities. Our team offers flexible, first shift, Monday through Friday schedules. This would include two fifteen-minute breaks and one half-hour lunch. We allow for casual work attire; jeans are our norm!</p>\n<p> </p>\n<p>Multitasking during the day </p>\n<ul>\n <li>Role involves <strong>outbound call activity on a daily basis</strong>, including reaching out to insurance companies and patients </li>\n <li>Responsible for <strong>following up on escalated cases on high-dollar accounts</strong>, completing research, resolving outstanding issues, and providing callbacks </li>\n <li>Handles <strong>account research and insurance inquiries</strong>, including gathering information and asking detailed questions </li>\n <li>Candidates should expect to be <strong>on the phone consistently throughout the day,</strong> regardless of inbound call volume</li>\n</ul>\n<h2>Responsibilities</h2>\n<p> </p>\n<ul>\n <li>Investigate and follow-up on all open balances for accounts that have received a payment or denial, or that are greater than 30 days from billing. Contact responsible party to establish reason for non-payment document in system all verbal and written communication relative to open account balance, and institute timely follow-up with responsible party as a result of last contact to assure progress in resolving account with payment.</li>\n <li>Maintain consistent, productive, and timely follow-up, as often as is needed to collect on the account. Time between account follow up is not to exceed 30 days.</li>\n <li>Maintain a productivity of 20 to 25 accounts per day. This is subject to change based on volume changes and operational needs.</li>\n <li>Make outgoing calls to patients, insurance companies and attorneys regarding claim status in order to reduce both outstanding receivables.</li>\n <li>Regularly communicate with hospital staff and department management on any accounts receivable issues/problematic payor trends.</li>\n <li>Identify and resolve issues impacting the timely collection of open receivables.</li>\n <li>As necessary, request account adjustments as identified via write off requests and refund requests.</li>\n <li>Notify database operations of changes or additions to specific payor, plan, contract, address, or other pertinent information as necessary.</li>\n <li>Meet the expectations and goals for productivity and collections targets as set forth by management.</li>\n <li>Performs other duties or special projects as assigned.</li>\n</ul>\n<h2>Qualifications</h2>\n<p><strong><u>Required:</u></strong></p>\n<ul>\n <li>High School Diploma or Equivalent</li>\n <li>One year of experience (2+ years for remote candidates) within a medical billing, medical collecting or claims processing role.</li>\n</ul>\n<p><strong><u>Preferred: </u></strong></p>\n<ul>\n <li>Computer Skills</li>\n <li>Microsoft Office:</li>\n <li>Outlook</li>\n <li>Excel</li>\n <li>Ability to work with multiple programs simultaneously.</li>\n <li>Good interpersonal, oral and written communication skills.</li>\n <li>Previous experience in metrics based role, where production/quality standards are upheld.</li>\n <li>Time management and organizational skills</li>\n <li>Proven experience with investigative research.</li>\n <li>Ability to work independently and as part of team to reach mutually established goals. </li>\n <li>Attention to detail</li>\n <li>Flexibility and being open to change</li>\n <li>This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management.</li>\n</ul>\n<p> </p>\n<h2>Additional Data</h2>\n<h2><strong>Your benefits as a Claims Resolution Specialist: </strong></h2>\n<p>Select Medical strives to provide our employees with a solid work-life balance, as we understand that happy employees have both fulfilling careers and fulfilling lives beyond our doors.</p>\n<ul>\n <li>An extensive and thorough paid orientation program.</li>\n <li>Paid Time Off (PTO) and Extended Illness Days (EID).</li>\n <li>Health, Dental, and Vision Insurance; Life insurance; Prescription coverage.</li>\n <li>A 401(k) retirement plan with company match.</li>\n <li>No Required Weekends</li>\n</ul>\n<p><strong>Working Conditions/Physical Demands:</strong></p>\n<ul>\n <li>Office Environment</li>\n <li>Sitting for extended periods of time</li>\n <li>Ability to lift weight up to 35 lbs. </li>\n</ul>\n<p>Equal Opportunity Employer/including Disabled/Veterans</p>\n<p> </p>",
    "directApply": true,
    "jobLocation": [
      {
        "@type": "Place",
        "address": {
          "@type": "PostalAddress",
          "postalCode": "17011",
          "addressRegion": "PA",
          "streetAddress": "Select Medical Grandview (8929)",
          "addressCountry": "US",
          "addressLocality": "Camp Hill",
          "postOfficeBoxNumber": "UNAVAILABLE"
        }
      }
    ],
    "validThrough": "2027-05-29T04:00:00.000Z",
    "employmentType": "OTHER",
    "salaryCurrency": "USD",
    "hiringOrganization": {
      "name": "Select Medical",
      "@type": "Organization",
      "sameAs": "www.selectmedical.com"
    },
    "occupationalCategory": "Corporate - Central Billing Office",
    "experienceRequirements": "1"
  },
  "detail_meta": {
    "url": "https://jobs-selectmedicalcorp.icims.com/jobs/368041/claims-resolution--specialist/job?in_iframe=1",
    "http_status": 200,
    "content_type": "text/html;charset=UTF-8",
    "response_bytes": 110217,
    "compact_response_bytes": 6290,
    "original_response_bytes": 110217
  },
  "sitemap_job": {
    "id": "368041",
    "url": "https://jobs-selectmedicalcorp.icims.com/jobs/368041/claims-resolution--specialist/job",
    "slug": "claims-resolution--specialist",
    "lastmod": "2026-05-29T10:54:29-04:00"
  },
  "detail_errors": []
}