Home › Companies › Hdat Fa Us2 Oraclecloud Com Cx › Dedicated Customer Operations Specialist
Dedicated Customer Operations Specialist
Hdat Fa Us2 Oraclecloud Com Cx · Whitestown, IN, United States; US IN Whitestown HomeDepot Onsite · On Site · Active · $5 / day · Oracle Recruiting Cloud / Fusion HCM
Job facts
| Field | Value |
|---|---|
| Company | Hdat Fa Us2 Oraclecloud Com Cx |
| Title | Dedicated Customer Operations Specialist |
| Normalized title | - |
| Department / team | Operations |
| Location | Whitestown, IN, United States |
| Work model | On Site / On Site |
| Employment type | Full Time |
| Salary | $5 / day |
| Status | active |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
| Posted / first seen | 2026-05-26 / 2026-05-31 |
| Changed / last seen | 2026-06-03 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Hdat Fa Us2 Oraclecloud Com Cx. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Oracle Recruiting Cloud / Fusion HCM. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Whitestown. | Open |
| Department jobs | Active postings in Operations. | Open |
| Work model jobs | Active On Site postings. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Hdat Fa Us2 Oraclecloud Com Cx |
| Source | 4bf6f563-deeb-43ed-a4ce-0ebd800660b2 |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
Description
Description
The Dedicated Customer Operations Specialist role is responsible for supporting customer needs on site, tendering to carrier, track and trace requirements and issues resolution. The position requires one to operate in the upmost professional manner to customer & carriers, efficiently manage their day with the guidance of their manager and to ensure customers’ expectations are exceeded every day.
Essential Job Functions:
Build new shipments based on customer specific requirements and standard operating procedures
Monitors load acceptance and Electronic Data Interface to ensure freight requests are covered
Coordinates and sets appointments for pick-up and delivery of freight
Organize the efficient use of our own fleet of Dedicated drivers
Develop strong carrier relationships to ensure high level of service and communication
Develop spot and long-term strategies with carriers by identifying their capacity needs and matching those needs with consistent opportunities
Interact with carrier base, including rate negotiations, shipment requirements, and load tendering
Obtain and enter carrier quotes and capacity into the system
Pull tracking updates through partner carrier systems, email and phones then push these updates to external/internal customers Management via Hub’s systems
Identify potential operational issues and start the resolution process with team members
Advises team members and Management team about operational issues as requires
Manage daily operations to positively impact Truck Brokerage KPIs and ensure customer scorecards metrics are met
Must operate within the Truck Brokerage Rules of Engagement.
Duties, responsibilities and activities may be assigned or changed from time to time
Assist with miscellaneous projects as short-term company initiatives arise
Minimum Qualifications:
Significant customer service or call center experience is required
Solid understanding of transportation and logistics principles, and supply chain network behavior
Understanding of the flatbed industry is required
Experience with DAT, Internet Truck Stop, and other predictive market resources is required
Display the upmost professional behavior while on site in the facilities with our valued customers
Must be a self-starter and have the ability to communicate and interface effectively with customers, carriers, and team members in a manner that consistently produces results
Exhibit problem solving skills with the ability to establish and prioritize workload in order to meet team and company goals using good business judgment.
Excellent verbal and written communication skills
Working knowledge of various Microsoft Office products including, but not limited to Excel and Word
Company
Hub Group is the premier, customer-centric supply chain company offering comprehensive transportation and logistics management solutions. Keeping our customers’ needs in focus, Hub Group designs, continually optimizes and applies industry-leading technology to our customers’ supply chains for better service, greater efficiency and total visibility. As an award-winning, publicly traded company (NASDAQ: HUBG) with $5 billion in revenue, our 6,000 employees and drivers across the globe are always in pursuit of "The Way Ahead" - a commitment to service, integrity and innovation. We believe the way you do something is just as important as what you do. For more information, visit www.hubgroup.com .
Full job record
| Job ID | 0645fe76f60727022013becbd61d88436c0902ed |
| Org ID | 0b414854-c417-4ee3-9082-27759885388e |
| Source ID | 4bf6f563-deeb-43ed-a4ce-0ebd800660b2 |
| Board ID | 4bf6f563-deeb-43ed-a4ce-0ebd800660b2 |
| Provider | oracle_hcm |
| Provider Job Key | 11915 |
| Title | Dedicated Customer Operations Specialist |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Whitestown, IN, United States; US IN Whitestown HomeDepot Onsite |
| Department | Operations |
| Team | — |
| Employment Type | full_time |
| Workplace Type | on_site |
| Remote Policy | on_site |
| Country | United States |
| Region | IN |
| City | Whitestown |
| Salary Raw | Description The Dedicated Customer Operations Specialist role is responsible for supporting customer needs on site, tendering to carrier, track and trace requirements and issues resolution. The position requires one to operate in the upmost professional manner to customer & carriers, efficiently manage their day with the guidance of their manager and to ensure customers’ expectations are exceeded every day. Essential Job Functions: Build new shipments based on customer specific requirements and standard operating procedures Monitors load acceptance and Electronic Data Interface to ensure freight requests are covered Coordinates and sets appointments for pick-up and delivery of freight Organize the efficient use of our own fleet of Dedicated drivers Develop strong carrier relationships to ensure high level of service and communication Develop spot and long-term strategies with carriers by identifying their capacity needs and matching those needs with consistent opportunities Interact with carrier base, including rate negotiations, shipment requirements, and load tendering Obtain and enter carrier quotes and capacity into the system Pull tracking updates through partner carrier systems, email and phones then push these updates to external/internal customers Management via Hub’s systems Identify potential operational issues and start the resolution process with team members Advises team members and Management team about operational issues as requires Manage daily operations to positively impact Truck Brokerage KPIs and ensure customer scorecards metrics are met Must operate within the Truck Brokerage Rules of Engagement. Duties, responsibilities and activities may be assigned or changed from time to time Assist with miscellaneous projects as short-term company initiatives arise Minimum Qualifications: Significant customer service or call center experience is required Solid understanding of transportation and logistics principles, and supply chain network behavior Understanding of the flatbed industry is required Experience with DAT, Internet Truck Stop, and other predictive market resources is required Display the upmost professional behavior while on site in the facilities with our valued customers Must be a self-starter and have the ability to communicate and interface effectively with customers, carriers, and team members in a manner that consistently produces results Exhibit problem solving skills with the ability to establish and prioritize workload in order to meet team and company goals using good business judgment. Excellent verbal and written communication skills Working knowledge of various Microsoft Office products including, but not limited to Excel and Word Company Hub Group is the premier, customer-centric supply chain company offering comprehensive transportation and logistics management solutions. Keeping our customers’ needs in focus, Hub Group designs, continually optimizes and applies industry-leading technology to our customers’ supply chains for better service, greater efficiency and total visibility. As an award-winning, publicly traded company (NASDAQ: HUBG) with $5 billion in revenue, our 6,000 employees and drivers across the globe are always in pursuit of "The Way Ahead" - a commitment to service, integrity and innovation. We believe the way you do something is just as important as what you do. For more information, visit www.hubgroup.com . |
| Salary Min | 5 |
| Salary Max | — |
| Salary Currency | USD |
| Salary Period | day |
| Source URL | https://hdat.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/cx/job/11915 |
| Apply URL | https://hdat.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/cx/job/11915 |
| First Seen At | 2026-05-31 18:00:09Z |
| Last Seen At | 2026-06-06 20:12:01Z |
| Last Checked At | 2026-06-06 20:12:01Z |
| Last Changed At | 2026-06-03 11:08:12Z |
| Inactive At | — |
| Source Posted At | 2026-05-26 13:46:48Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=oracle_hcm/board=hdat.fa.us2.oraclecloud.com|cx/date=2026-06-06/2026-06-06T20-11-52-631Z-c797b66097a0a4b6b471db4718518c4939cdfaba3dce0fcdf6b952a988ac2238.json |
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