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HomeCompaniesHdat Fa Us2 Oraclecloud Com CxDedicated Customer Operations Specialist

Dedicated Customer Operations Specialist

Hdat Fa Us2 Oraclecloud Com Cx · Whitestown, IN, United States; US IN Whitestown HomeDepot Onsite · On Site · Active · $5 / day · Oracle Recruiting Cloud / Fusion HCM

Job facts

FieldValue
CompanyHdat Fa Us2 Oraclecloud Com Cx
TitleDedicated Customer Operations Specialist
Normalized title-
Department / teamOperations
LocationWhitestown, IN, United States
Work modelOn Site / On Site
Employment typeFull Time
Salary$5 / day
Statusactive
ATS providerOracle Recruiting Cloud / Fusion HCM
Posted / first seen2026-05-26 / 2026-05-31
Changed / last seen2026-06-03 / 2026-06-06

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PageWhat it containsOpen
Company jobsActive postings from Hdat Fa Us2 Oraclecloud Com Cx.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through Oracle Recruiting Cloud / Fusion HCM.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Whitestown.Open
Department jobsActive postings in Operations.Open
Work model jobsActive On Site postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyHdat Fa Us2 Oraclecloud Com Cx
Source4bf6f563-deeb-43ed-a4ce-0ebd800660b2
ATS providerOracle Recruiting Cloud / Fusion HCM

Description

Description The Dedicated Customer Operations Specialist role is responsible for supporting customer needs on site, tendering to carrier, track and trace requirements and issues resolution. The position requires one to operate in the upmost professional manner to customer & carriers, efficiently manage their day with the guidance of their manager and to ensure customers’ expectations are exceeded every day. Essential Job Functions: Build new shipments based on customer specific requirements and standard operating procedures Monitors load acceptance and Electronic Data Interface to ensure freight requests are covered Coordinates and sets appointments for pick-up and delivery of freight Organize the efficient use of our own fleet of Dedicated drivers Develop strong carrier relationships to ensure high level of service and communication Develop spot and long-term strategies with carriers by identifying their capacity needs and matching those needs with consistent opportunities Interact with carrier base, including rate negotiations, shipment requirements, and load tendering Obtain and enter carrier quotes and capacity into the system Pull tracking updates through partner carrier systems, email and phones then push these updates to external/internal customers Management via Hub’s systems Identify potential operational issues and start the resolution process with team members Advises team members and Management team about operational issues as requires Manage daily operations to positively impact Truck Brokerage KPIs and ensure customer scorecards metrics are met Must operate within the Truck Brokerage Rules of Engagement. Duties, responsibilities and activities may be assigned or changed from time to time Assist with miscellaneous projects as short-term company initiatives arise Minimum Qualifications: Significant customer service or call center experience is required Solid understanding of transportation and logistics principles, and supply chain network behavior Understanding of the flatbed industry is required Experience with DAT, Internet Truck Stop, and other predictive market resources is required Display the upmost professional behavior while on site in the facilities with our valued customers Must be a self-starter and have the ability to communicate and interface effectively with customers, carriers, and team members in a manner that consistently produces results Exhibit problem solving skills with the ability to establish and prioritize workload in order to meet team and company goals using good business judgment. Excellent verbal and written communication skills Working knowledge of various Microsoft Office products including, but not limited to Excel and Word Company Hub Group is the premier, customer-centric supply chain company offering comprehensive transportation and logistics management solutions. Keeping our customers’ needs in focus, Hub Group designs, continually optimizes and applies industry-leading technology to our customers’ supply chains for better service, greater efficiency and total visibility. As an award-winning, publicly traded company (NASDAQ: HUBG) with $5 billion in revenue, our 6,000 employees and drivers across the globe are always in pursuit of "The Way Ahead" - a commitment to service, integrity and innovation. We believe the way you do something is just as important as what you do. For more information, visit www.hubgroup.com .

Full job record

Job ID0645fe76f60727022013becbd61d88436c0902ed
Org ID0b414854-c417-4ee3-9082-27759885388e
Source ID4bf6f563-deeb-43ed-a4ce-0ebd800660b2
Board ID4bf6f563-deeb-43ed-a4ce-0ebd800660b2
Provideroracle_hcm
Provider Job Key11915
TitleDedicated Customer Operations Specialist
Normalized Title
Statusactive
Activeyes
Location TextWhitestown, IN, United States; US IN Whitestown HomeDepot Onsite
DepartmentOperations
Team
Employment Typefull_time
Workplace Typeon_site
Remote Policyon_site
CountryUnited States
RegionIN
CityWhitestown
Salary RawDescription The Dedicated Customer Operations Specialist role is responsible for supporting customer needs on site, tendering to carrier, track and trace requirements and issues resolution. The position requires one to operate in the upmost professional manner to customer & carriers, efficiently manage their day with the guidance of their manager and to ensure customers’ expectations are exceeded every day. Essential Job Functions: Build new shipments based on customer specific requirements and standard operating procedures Monitors load acceptance and Electronic Data Interface to ensure freight requests are covered Coordinates and sets appointments for pick-up and delivery of freight Organize the efficient use of our own fleet of Dedicated drivers Develop strong carrier relationships to ensure high level of service and communication Develop spot and long-term strategies with carriers by identifying their capacity needs and matching those needs with consistent opportunities Interact with carrier base, including rate negotiations, shipment requirements, and load tendering Obtain and enter carrier quotes and capacity into the system Pull tracking updates through partner carrier systems, email and phones then push these updates to external/internal customers Management via Hub’s systems Identify potential operational issues and start the resolution process with team members Advises team members and Management team about operational issues as requires Manage daily operations to positively impact Truck Brokerage KPIs and ensure customer scorecards metrics are met Must operate within the Truck Brokerage Rules of Engagement. Duties, responsibilities and activities may be assigned or changed from time to time Assist with miscellaneous projects as short-term company initiatives arise Minimum Qualifications: Significant customer service or call center experience is required Solid understanding of transportation and logistics principles, and supply chain network behavior Understanding of the flatbed industry is required Experience with DAT, Internet Truck Stop, and other predictive market resources is required Display the upmost professional behavior while on site in the facilities with our valued customers Must be a self-starter and have the ability to communicate and interface effectively with customers, carriers, and team members in a manner that consistently produces results Exhibit problem solving skills with the ability to establish and prioritize workload in order to meet team and company goals using good business judgment. Excellent verbal and written communication skills Working knowledge of various Microsoft Office products including, but not limited to Excel and Word Company Hub Group is the premier, customer-centric supply chain company offering comprehensive transportation and logistics management solutions. Keeping our customers’ needs in focus, Hub Group designs, continually optimizes and applies industry-leading technology to our customers’ supply chains for better service, greater efficiency and total visibility. As an award-winning, publicly traded company (NASDAQ: HUBG) with $5 billion in revenue, our 6,000 employees and drivers across the globe are always in pursuit of "The Way Ahead" - a commitment to service, integrity and innovation. We believe the way you do something is just as important as what you do. For more information, visit www.hubgroup.com .
Salary Min5
Salary Max
Salary CurrencyUSD
Salary Periodday
Source URLhttps://hdat.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/cx/job/11915
Apply URLhttps://hdat.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/cx/job/11915
First Seen At2026-05-31 18:00:09Z
Last Seen At2026-06-06 20:12:01Z
Last Checked At2026-06-06 20:12:01Z
Last Changed At2026-06-03 11:08:12Z
Inactive At
Source Posted At2026-05-26 13:46:48Z
Source Updated At
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Event Fields
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Extensions
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Native Structured
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