Technical Support Technician

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    "jobId": 219729,
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    "jobTitle": "Technical Support Technician",
    "location": "Main Campus - Las Vegas NM - Las Vegas , NM 87701",
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    "clientCode": "10499",
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    "description": "<p>Under the direction of the IT helpdesk Team Lead, the Technical Support Technician ensures proper computer, telephone, printer, and classroom technology operation so that end users can accomplish business tasks. This includes receiving, prioritizing, documenting, and actively resolving end user help requests. Problem resolution may involve the use of diagnostic and help request tracking tools, as well as require that the individual give in-person, hands-on help at the desktop level. The Technical Support Technician is expected to provide excellent customer service to the campus community and guests. Assists Information Technology Service in all areas on campus with maintaining and installing computer hardware along with inventory management. &nbsp;</p>\r\n\r\n<p>&nbsp;</p>\r\n",
    "jobCategory": "Staff",
    "salaryRange": "$20.26 - $30.39 Hourly",
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    "googleJobJson": "{\"@context\":\"https://schema.org/\",\"@type\":\"JobPosting\",\"title\":\"Technical Support Technician\",\"identifier\":\"J10499219729\",\"url\":\"https://www.paycomonline.net/v4/ats/web.php/portal/2881FFE43C19E2921F626A9C2B366153/jobs/219729\",\"image\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=2881FFE43C19E2921F626A9C2B366153\",\"baseSalary\":{\"@type\":\"MonetaryAmount\",\"currency\":\"USD\",\"value\":{\"@type\":\"QuantitativeValue\",\"minValue\":20.26,\"maxValue\":30.39,\"unitText\":\"\"}},\"datePosted\":\"2026-06-05\",\"description\":\"Job DetailsJob Location: Main Campus - Las Vegas NM - Las Vegas , NM 87701Position Type: Full Time -RegEducation Level: 2 Year DegreeSalary Range: $20.26 - $30.39 HourlyTravel Percentage: Up to 50% Job Category: StaffUnder the direction of the IT helpdesk Team Lead, the Technical Support Technician ensures proper computer, telephone, printer, and classroom technology operation so that end users can accomplish business tasks. This includes receiving, prioritizing, documenting, and actively resolving end user help requests. Problem resolution may involve the use of diagnostic and help request tracking tools, as well as require that the individual give in-person, hands-on help at the desktop level. The Technical Support Technician is expected to provide excellent customer service to the campus community and guests. Assists Information Technology Service in all areas on campus with maintaining and installing computer hardware along with inventory management. &nbsp;\\r\\n\\r\\n&nbsp;\\r\\nQualificationsMinimum Job Requirements:&nbsp;\\r\\n\\r\\n\\r\\n\\tAssociate&rsquo;s degree&nbsp;from an accredited institution in Electronics, Computer Science or related field, and a minimum of&nbsp;1 year&nbsp;relevant work experience, OR a High School Diploma and a minimum of 3 years relevant work experience&nbsp;\\r\\n\\r\\n\\r\\n\\r\\n\\tKnowledge of relevant PC equipment, operating systems (Windows, or Apple) office equipment such as copiers and fax machines, and knowledge of office productivity software (MS Office) and printers with copiers and fax machines&nbsp;\\r\\n\\r\\n\\r\\n\\r\\n\\tAbility to communicate effectively verbally and in writing&nbsp;\\r\\n\\r\\n\\r\\n\\r\\n\\tAbility to interpret manuals and online documentation, troubleshoot computers and equipment, recognize primary and secondary colors for hardware repair and network wiring, recognize electrical wiring, and&nbsp;operate&nbsp;PC and related software applications&nbsp;\\r\\n\\r\\n\\r\\n\\r\\n\\tAbility to effectively organize and prioritize work and&nbsp;establish&nbsp;relationships with other people\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nPreferred Qualifications:&nbsp;\\r\\n\\r\\n\\r\\n\\tBachelor&rsquo;s degree in any field, and at least one year of&nbsp;demonstrated&nbsp;experience providing technology support, or associate&#39;s degree in any field, and at least 3 years of experience providing technology support, or an equivalent combination of education and experience are acceptable.&nbsp;&bull;&nbsp;Demonstrated&nbsp;experience supporting Windows and Mac OS.&nbsp;&bull;&nbsp;Demonstrated&nbsp;experience supporting Microsoft Office/Office 365.&nbsp;\\r\\n\\t&nbsp;&bull;&nbsp;Demonstrated&nbsp;experience supporting equipment in an enterprise network environment including computers, printers, projectors, audio-visual equipment, videoconferencing equipment,&nbsp;phones&nbsp;and mobile devices.&nbsp;\\r\\n\\t&nbsp;\\r\\n\\t&bull; Strong interpersonal skills&nbsp;demonstrated&nbsp;effective communication skills translating technical terminology in terms understandable by diverse user groups.&nbsp;\\r\\n\\t&nbsp;\\r\\n\\t&bull; Knowledge of relevant&nbsp;state-of-the-art&nbsp;technology, equipment, and/or technology trends.&nbsp;\\r\\n\\r\\n\\r\\n\\r\\n\\tA+ certification or equivalent certification(s)&nbsp;demonstrating&nbsp;competency of a computer technician&nbsp;\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nSpecial Conditions for Eligibility:&nbsp;\\r\\n\\r\\nTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable&nbsp;accommodations&nbsp;may be made to enable individuals with disabilities to perform the essential functions.&nbsp;&bull; Specialty licensure/certification may be&nbsp;required, as specified by the department. Successful&nbsp;candidate&nbsp;may be subject to a criminal background check.&nbsp;\\r\\n&bull; Must be willing to be available for after-hours&nbsp;support on nights and weekends.&nbsp;\\r\\n&bull; Travel to NMHU centers is&nbsp;required.&nbsp;\\r\\n&bull; Candidate must be able to&nbsp;maintain&nbsp;current New Mexico driver&rsquo;s license.&nbsp;\\r\\n\\r\\nKnowledge, Skills, and Abilities:&nbsp;\\r\\n\\r\\n&bull; Excellent communication skills.&nbsp;\\r\\n&bull; Excellent customer service skills.&nbsp;\\r\\n&bull; Functional and technical knowledge of Windows and Mac OS.&nbsp;\\r\\n&bull; Functional and technical knowledge of Office 365/Microsoft Office Suite, Learning Management Systems, and videoconferencing systems.&nbsp;\\r\\n&bull;&nbsp;Demonstrated&nbsp;ability to perform routine technology maintenance,&nbsp;participate&nbsp;in projects, prioritize&nbsp;work&nbsp;and meet deadlines and basic records maintenance skills.&nbsp;\\r\\n\\r\\n&nbsp;Physical Demands:&nbsp;The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.&nbsp;&nbsp;\\r\\n&bull; Moderate physical effort. While performing the duties of this job, the employee&nbsp;is regularly required to&nbsp;stand, walk, sit, use hands to manipulate, handle, or feel objects, tools, or controls, reach with hands and arms, and talk or hear. May require occasional lifting, handling, pushing, or moving objects up to 50 pounds. May require occasionally ascending/descending a ladder to install or&nbsp;maintain&nbsp;equipment.&nbsp;\\r\\n&nbsp;\\r\\n&bull; Specific vision abilities required by this job include close vision, distance vision, depth-perception, and the ability to adjust focus.&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nWorking Environment:&nbsp;\\r\\n\\r\\n&bull; Work is performed in an office/classroom setting&nbsp;\\r\\n&bull; Work with frequent interruptions&nbsp;\\r\\n\\r\\nWork Location/Campus&nbsp;Center:&nbsp;\\r\\n\\r\\nLas Vegas, NM&nbsp;&nbsp;&nbsp;\\r\\n\",\"responsibilities\":\"Under the direction of the IT helpdesk Team Lead, the Technical Support Technician ensures proper computer, telephone, printer, and classroom technology operation so that end users can accomplish business tasks. This includes receiving, prioritizing, documenting, and actively resolving end user help requests. Problem resolution may involve the use of diagnostic and help request tracking tools, as well as require that the individual give in-person, hands-on help at the desktop level. The Technical Support Technician is expected to provide excellent customer service to the campus community and guests. Assists Information Technology Service in all areas on campus with maintaining and installing computer hardware along with inventory management. &nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\",\"employmentType\":\"OTHER\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"NEW MEXICO HIGHLANDS UNIVERSITY\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=2881FFE43C19E2921F626A9C2B366153\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"1005 Diamond St\",\"addressLocality\":\"Las Vegas \",\"addressRegion\":\"NM\",\"postalCode\":87701,\"addressCountry\":\"USA\"}},\"qualifications\":\"Minimum Job Requirements:&nbsp;\\r\\n\\r\\n\\r\\n\\tAssociate&rsquo;s degree&nbsp;from an accredited institution in Electronics, Computer Science or related field, and a minimum of&nbsp;1 year&nbsp;relevant work experience, OR a High School Diploma and a minimum of 3 years relevant work experience&nbsp;\\r\\n\\r\\n\\r\\n\\r\\n\\tKnowledge of relevant PC equipment, operating systems (Windows, or Apple) office equipment such as copiers and fax machines, and knowledge of office productivity software (MS Office) and printers with copiers and fax machines&nbsp;\\r\\n\\r\\n\\r\\n\\r\\n\\tAbility to communicate effectively verbally and in writing&nbsp;\\r\\n\\r\\n\\r\\n\\r\\n\\tAbility to interpret manuals and online documentation, troubleshoot computers and equipment, recognize primary and secondary colors for hardware repair and network wiring, recognize electrical wiring, and&nbsp;operate&nbsp;PC and related software applications&nbsp;\\r\\n\\r\\n\\r\\n\\r\\n\\tAbility to effectively organize and prioritize work and&nbsp;establish&nbsp;relationships with other people\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nPreferred Qualifications:&nbsp;\\r\\n\\r\\n\\r\\n\\tBachelor&rsquo;s degree in any field, and at least one year of&nbsp;demonstrated&nbsp;experience providing technology support, or associate&#39;s degree in any field, and at least 3 years of experience providing technology support, or an equivalent combination of education and experience are acceptable.&nbsp;&bull;&nbsp;Demonstrated&nbsp;experience supporting Windows and Mac OS.&nbsp;&bull;&nbsp;Demonstrated&nbsp;experience supporting Microsoft Office/Office 365.&nbsp;\\r\\n\\t&nbsp;&bull;&nbsp;Demonstrated&nbsp;experience supporting equipment in an enterprise network environment including computers, printers, projectors, audio-visual equipment, videoconferencing equipment,&nbsp;phones&nbsp;and mobile devices.&nbsp;\\r\\n\\t&nbsp;\\r\\n\\t&bull; Strong interpersonal skills&nbsp;demonstrated&nbsp;effective communication skills translating technical terminology in terms understandable by diverse user groups.&nbsp;\\r\\n\\t&nbsp;\\r\\n\\t&bull; Knowledge of relevant&nbsp;state-of-the-art&nbsp;technology, equipment, and/or technology trends.&nbsp;\\r\\n\\r\\n\\r\\n\\r\\n\\tA+ certification or equivalent certification(s)&nbsp;demonstrating&nbsp;competency of a computer technician&nbsp;\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nSpecial Conditions for Eligibility:&nbsp;\\r\\n\\r\\nTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable&nbsp;accommodations&nbsp;may be made to enable individuals with disabilities to perform the essential functions.&nbsp;&bull; Specialty licensure/certification may be&nbsp;required, as specified by the department. Successful&nbsp;candidate&nbsp;may be subject to a criminal background check.&nbsp;\\r\\n&bull; Must be willing to be available for after-hours&nbsp;support on nights and weekends.&nbsp;\\r\\n&bull; Travel to NMHU centers is&nbsp;required.&nbsp;\\r\\n&bull; Candidate must be able to&nbsp;maintain&nbsp;current New Mexico driver&rsquo;s license.&nbsp;\\r\\n\\r\\nKnowledge, Skills, and Abilities:&nbsp;\\r\\n\\r\\n&bull; Excellent communication skills.&nbsp;\\r\\n&bull; Excellent customer service skills.&nbsp;\\r\\n&bull; Functional and technical knowledge of Windows and Mac OS.&nbsp;\\r\\n&bull; Functional and technical knowledge of Office 365/Microsoft Office Suite, Learning Management Systems, and videoconferencing systems.&nbsp;\\r\\n&bull;&nbsp;Demonstrated&nbsp;ability to perform routine technology maintenance,&nbsp;participate&nbsp;in projects, prioritize&nbsp;work&nbsp;and meet deadlines and basic records maintenance skills.&nbsp;\\r\\n\\r\\n&nbsp;Physical Demands:&nbsp;The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.&nbsp;&nbsp;\\r\\n&bull; Moderate physical effort. While performing the duties of this job, the employee&nbsp;is regularly required to&nbsp;stand, walk, sit, use hands to manipulate, handle, or feel objects, tools, or controls, reach with hands and arms, and talk or hear. May require occasional lifting, handling, pushing, or moving objects up to 50 pounds. May require occasionally ascending/descending a ladder to install or&nbsp;maintain&nbsp;equipment.&nbsp;\\r\\n&nbsp;\\r\\n&bull; Specific vision abilities required by this job include close vision, distance vision, depth-perception, and the ability to adjust focus.&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nWorking Environment:&nbsp;\\r\\n\\r\\n&bull; Work is performed in an office/classroom setting&nbsp;\\r\\n&bull; Work with frequent interruptions&nbsp;\\r\\n\\r\\nWork Location/Campus&nbsp;Center:&nbsp;\\r\\n\\r\\nLas Vegas, NM&nbsp;&nbsp;&nbsp;\\r\\n\",\"experienceRequirements\":\"Minimum Job Requirements:&nbsp;\\r\\n\\r\\n\\r\\n\\tAssociate&rsquo;s degree&nbsp;from an accredited institution in Electronics, Computer Science or related field, and a minimum of&nbsp;1 year&nbsp;relevant work experience, OR a High School Diploma and a minimum of 3 years relevant work experience&nbsp;\\r\\n\\r\\n\\r\\n\\r\\n\\tKnowledge of relevant PC equipment, operating systems (Windows, or Apple) office equipment such as copiers and fax machines, and knowledge of office productivity software (MS Office) and printers with copiers and fax machines&nbsp;\\r\\n\\r\\n\\r\\n\\r\\n\\tAbility to communicate effectively verbally and in writing&nbsp;\\r\\n\\r\\n\\r\\n\\r\\n\\tAbility to interpret manuals and online documentation, troubleshoot computers and equipment, recognize primary and secondary colors for hardware repair and network wiring, recognize electrical wiring, and&nbsp;operate&nbsp;PC and related software applications&nbsp;\\r\\n\\r\\n\\r\\n\\r\\n\\tAbility to effectively organize and prioritize work and&nbsp;establish&nbsp;relationships with other people\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nPreferred Qualifications:&nbsp;\\r\\n\\r\\n\\r\\n\\tBachelor&rsquo;s degree in any field, and at least one year of&nbsp;demonstrated&nbsp;experience providing technology support, or associate&#39;s degree in any field, and at least 3 years of experience providing technology support, or an equivalent combination of education and experience are acceptable.&nbsp;&bull;&nbsp;Demonstrated&nbsp;experience supporting Windows and Mac OS.&nbsp;&bull;&nbsp;Demonstrated&nbsp;experience supporting Microsoft Office/Office 365.&nbsp;\\r\\n\\t&nbsp;&bull;&nbsp;Demonstrated&nbsp;experience supporting equipment in an enterprise network environment including computers, printers, projectors, audio-visual equipment, videoconferencing equipment,&nbsp;phones&nbsp;and mobile devices.&nbsp;\\r\\n\\t&nbsp;\\r\\n\\t&bull; Strong interpersonal skills&nbsp;demonstrated&nbsp;effective communication skills translating technical terminology in terms understandable by diverse user groups.&nbsp;\\r\\n\\t&nbsp;\\r\\n\\t&bull; Knowledge of relevant&nbsp;state-of-the-art&nbsp;technology, equipment, and/or technology trends.&nbsp;\\r\\n\\r\\n\\r\\n\\r\\n\\tA+ certification or equivalent certification(s)&nbsp;demonstrating&nbsp;competency of a computer technician&nbsp;\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nSpecial Conditions for Eligibility:&nbsp;\\r\\n\\r\\nTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable&nbsp;accommodations&nbsp;may be made to enable individuals with disabilities to perform the essential functions.&nbsp;&bull; Specialty licensure/certification may be&nbsp;required, as specified by the department. Successful&nbsp;candidate&nbsp;may be subject to a criminal background check.&nbsp;\\r\\n&bull; Must be willing to be available for after-hours&nbsp;support on nights and weekends.&nbsp;\\r\\n&bull; Travel to NMHU centers is&nbsp;required.&nbsp;\\r\\n&bull; Candidate must be able to&nbsp;maintain&nbsp;current New Mexico driver&rsquo;s license.&nbsp;\\r\\n\\r\\nKnowledge, Skills, and Abilities:&nbsp;\\r\\n\\r\\n&bull; Excellent communication skills.&nbsp;\\r\\n&bull; Excellent customer service skills.&nbsp;\\r\\n&bull; Functional and technical knowledge of Windows and Mac OS.&nbsp;\\r\\n&bull; Functional and technical knowledge of Office 365/Microsoft Office Suite, Learning Management Systems, and videoconferencing systems.&nbsp;\\r\\n&bull;&nbsp;Demonstrated&nbsp;ability to perform routine technology maintenance,&nbsp;participate&nbsp;in projects, prioritize&nbsp;work&nbsp;and meet deadlines and basic records maintenance skills.&nbsp;\\r\\n\\r\\n&nbsp;Physical Demands:&nbsp;The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.&nbsp;&nbsp;\\r\\n&bull; Moderate physical effort. While performing the duties of this job, the employee&nbsp;is regularly required to&nbsp;stand, walk, sit, use hands to manipulate, handle, or feel objects, tools, or controls, reach with hands and arms, and talk or hear. May require occasional lifting, handling, pushing, or moving objects up to 50 pounds. May require occasionally ascending/descending a ladder to install or&nbsp;maintain&nbsp;equipment.&nbsp;\\r\\n&nbsp;\\r\\n&bull; Specific vision abilities required by this job include close vision, distance vision, depth-perception, and the ability to adjust focus.&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nWorking Environment:&nbsp;\\r\\n\\r\\n&bull; Work is performed in an office/classroom setting&nbsp;\\r\\n&bull; Work with frequent interruptions&nbsp;\\r\\n\\r\\nWork Location/Campus&nbsp;Center:&nbsp;\\r\\n\\r\\nLas Vegas, NM&nbsp;&nbsp;&nbsp;\\r\\n\",\"industry\":\"Staff\",\"validThrough\":\"-0001-11-30\",\"educationRequirements\":\"2 Year Degree\"}",
    "applyAvailable": true,
    "educationLevel": "2 Year Degree",
    "qualifications": "<p><span style=\"display:block;font-size:12px;\"><span style=\"line-height:normal\"><span style=\"vertical-align:baseline\"><span style=\"font-family:Aptos,sans-serif\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\">Minimum Job Requirements:&nbsp;</span></span></span></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"display:block;font-size:12px;\"><span style=\"line-height:normal\"><span style=\"vertical-align:baseline\"><span style=\"font-family:Aptos,sans-serif\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\">Associate&rsquo;s degree&nbsp;from an accredited institution in Electronics, Computer Science or related field, and a minimum of&nbsp;1 year&nbsp;relevant work experience, OR a High School Diploma and a minimum of 3 years relevant work experience&nbsp;</span></span></span></span></span></li>\r\n</ul>\r\n\r\n<ul>\r\n\t<li><span style=\"display:block;font-size:12px;\"><span style=\"line-height:normal\"><span style=\"vertical-align:baseline\"><span style=\"font-family:Aptos,sans-serif\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\">Knowledge of relevant PC equipment, operating systems (Windows, or Apple) office equipment such as copiers and fax machines, and knowledge of office productivity software (MS Office) and printers with copiers and fax machines&nbsp;</span></span></span></span></span></li>\r\n</ul>\r\n\r\n<ul>\r\n\t<li><span style=\"display:block;font-size:12px;\"><span style=\"line-height:normal\"><span style=\"vertical-align:baseline\"><span style=\"font-family:Aptos,sans-serif\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\">Ability to communicate effectively verbally and in writing&nbsp;</span></span></span></span></span></li>\r\n</ul>\r\n\r\n<ul>\r\n\t<li><span style=\"display:block;font-size:12px;\"><span style=\"line-height:normal\"><span style=\"vertical-align:baseline\"><span style=\"font-family:Aptos,sans-serif\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\">Ability to interpret manuals and online documentation, troubleshoot computers and equipment, recognize primary and secondary colors for hardware repair and network wiring, recognize electrical wiring, and&nbsp;operate&nbsp;PC and related software applications&nbsp;</span></span></span></span></span></li>\r\n</ul>\r\n\r\n<ul>\r\n\t<li><span style=\"display:block;font-size:12px;\"><span style=\"line-height:normal\"><span style=\"vertical-align:baseline\"><span style=\"font-family:Aptos,sans-serif\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\">Ability to effectively organize and prioritize work and&nbsp;establish&nbsp;relationships with other people</span></span></span></span></span></li>\r\n</ul>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"display:block;font-size:12px;\"><span style=\"line-height:normal\"><span style=\"vertical-align:baseline\"><span style=\"font-family:Aptos,sans-serif\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\">Preferred Qualifications:&nbsp;</span></span></span></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"display:block;font-size:12px;\"><span style=\"line-height:normal\"><span style=\"vertical-align:baseline\"><span style=\"font-family:Aptos,sans-serif\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\">Bachelor&rsquo;s degree in any field, and at least one year of&nbsp;demonstrated&nbsp;experience providing technology support, or associate&#39;s degree in any field, and at least 3 years of experience providing technology support, or an equivalent combination of education and experience are acceptable.&nbsp;</span></span></span></span></span><span new=\"\" roman=\"\" style=\"font-family: \" times=\"\">&bull;&nbsp;Demonstrated&nbsp;experience supporting Windows and Mac OS.&nbsp;</span><span style=\"display:block;font-size:12px;\"><span style=\"line-height:normal\"><span style=\"vertical-align:baseline\"><span style=\"font-family:Aptos,sans-serif\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\">&bull;&nbsp;Demonstrated&nbsp;experience supporting Microsoft Office/Office 365.&nbsp;<br />\r\n\t&nbsp;&bull;&nbsp;Demonstrated&nbsp;experience supporting equipment in an enterprise network environment including computers, printers, projectors, audio-visual equipment, videoconferencing equipment,&nbsp;phones&nbsp;and mobile devices.&nbsp;<br />\r\n\t&nbsp;<br />\r\n\t&bull; Strong interpersonal skills&nbsp;demonstrated&nbsp;effective communication skills translating technical terminology in terms understandable by diverse user groups.&nbsp;<br />\r\n\t&nbsp;<br />\r\n\t&bull; Knowledge of relevant&nbsp;state-of-the-art&nbsp;technology, equipment, and/or technology trends.&nbsp;</span></span></span></span></span></li>\r\n</ul>\r\n\r\n<ul>\r\n\t<li><span style=\"display:block;font-size:12px;\"><span style=\"line-height:normal\"><span style=\"vertical-align:baseline\"><span style=\"font-family:Aptos,sans-serif\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\">A+ certification or equivalent certification(s)&nbsp;demonstrating&nbsp;competency of a computer technician&nbsp;</span></span></span></span></span></li>\r\n</ul>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"display:block;font-size:12px;\"><span new=\"\" roman=\"\" style=\"font-family: \" times=\"\">Special Conditions for Eligibility:&nbsp;</span></span></p>\r\n\r\n<p><span style=\"display:block;font-size:12px;\"><span new=\"\" roman=\"\" style=\"font-family: \" times=\"\">To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable&nbsp;accommodations&nbsp;may be made to enable individuals with disabilities to perform the essential functions.&nbsp;</span></span><span style=\"display:block;font-size:12px;\"><span style=\"line-height:normal\"><span style=\"vertical-align:baseline\"><span style=\"font-family:Aptos,sans-serif\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\">&bull; Specialty licensure/certification may be&nbsp;required, as specified by the department. Successful&nbsp;candidate&nbsp;may be subject to a criminal background check.&nbsp;<br />\r\n&bull; Must be willing to be available for after-hours&nbsp;support on nights and weekends.&nbsp;<br />\r\n&bull; Travel to NMHU centers is&nbsp;required.&nbsp;<br />\r\n&bull; Candidate must be able to&nbsp;maintain&nbsp;current New Mexico driver&rsquo;s license.&nbsp;</span></span></span></span></span></p>\r\n\r\n<p><span style=\"display:block;font-size:12px;\"><span style=\"line-height:normal\"><span style=\"vertical-align:baseline\"><span style=\"font-family:Aptos,sans-serif\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\">Knowledge, Skills, and Abilities:&nbsp;</span></span></span></span></span></p>\r\n\r\n<p><span style=\"display:block;font-size:12px;\"><span style=\"line-height:normal\"><span style=\"vertical-align:baseline\"><span style=\"font-family:Aptos,sans-serif\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\">&bull; Excellent communication skills.&nbsp;<br />\r\n&bull; Excellent customer service skills.&nbsp;<br />\r\n&bull; Functional and technical knowledge of Windows and Mac OS.&nbsp;<br />\r\n&bull; Functional and technical knowledge of Office 365/Microsoft Office Suite, Learning Management Systems, and videoconferencing systems.&nbsp;<br />\r\n&bull;&nbsp;Demonstrated&nbsp;ability to perform routine technology maintenance,&nbsp;participate&nbsp;in projects, prioritize&nbsp;work&nbsp;and meet deadlines and basic records maintenance skills.&nbsp;</span></span></span></span></span></p>\r\n\r\n<p><span style=\"display:block;font-size:12px;\"><span style=\"line-height:normal\"><span style=\"vertical-align:baseline\"><span style=\"font-family:Aptos,sans-serif\">&nbsp;</span></span></span><span new=\"\" roman=\"\" style=\"font-family: \" times=\"\">Physical Demands:&nbsp;</span></span><span style=\"display:block;font-size:12px;\"><span new=\"\" roman=\"\" style=\"font-family: \" times=\"\">The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.&nbsp;</span></span><span style=\"display:block;font-size:12px;\"><span style=\"line-height:normal\"><span style=\"vertical-align:baseline\"><span style=\"font-family:Aptos,sans-serif\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\">&nbsp;<br />\r\n&bull; Moderate physical effort. While performing the duties of this job, the employee&nbsp;is regularly required to&nbsp;stand, walk, sit, use hands to manipulate, handle, or feel objects, tools, or controls, reach with hands and arms, and talk or hear. May require occasional lifting, handling, pushing, or moving objects up to 50 pounds. May require occasionally ascending/descending a ladder to install or&nbsp;maintain&nbsp;equipment.&nbsp;<br />\r\n&nbsp;<br />\r\n&bull; Specific vision abilities required by this job include close vision, distance vision, depth-perception, and the ability to adjust focus.&nbsp;</span></span></span></span></span></p>\r\n\r\n<p><span style=\"display:block;font-size:12px;\"><span style=\"line-height:normal\"><span style=\"vertical-align:baseline\"><span style=\"font-family:Aptos,sans-serif\">&nbsp;</span></span></span></span></p>\r\n\r\n<p><span style=\"display:block;font-size:12px;\"><span style=\"line-height:normal\"><span style=\"vertical-align:baseline\"><span style=\"font-family:Aptos,sans-serif\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\">Working Environment:&nbsp;</span></span></span></span></span></p>\r\n\r\n<p><span style=\"display:block;font-size:12px;\"><span style=\"line-height:normal\"><span style=\"vertical-align:baseline\"><span style=\"font-family:Aptos,sans-serif\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\">&bull; Work is performed in an office/classroom setting&nbsp;<br />\r\n&bull; Work with frequent interruptions&nbsp;</span></span></span></span></span></p>\r\n\r\n<p><span style=\"display:block;font-size:12px;\"><span style=\"line-height:normal\"><span style=\"vertical-align:baseline\"><span style=\"font-family:Aptos,sans-serif\"><u><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\">Work Location/Campus&nbsp;Center</span><span calibri=\"\" style=\"font-family:\">:</span></u>&nbsp;</span></span></span></span></p>\r\n\r\n<p><span style=\"display:block;font-size:12px;\"><span style=\"line-height:normal\"><span style=\"vertical-align:baseline\"><span style=\"font-family:Aptos,sans-serif\"><span calibri=\"\" style=\"font-family:\">Las Vegas, NM&nbsp;&nbsp;&nbsp;</span></span></span></span></span></p>\r\n",
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    "legalRevisionDate": {
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    "locations": "Main Campus - Las Vegas NM - Las Vegas , NM 87701",
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