Customer Service Representative (Accounting, Banking or Healthcare Experience)- Onsite

{
  "content_hash": "796d387de7313eec8340b03984dae2b0be265f597fd7b35cb7701442fb9a2a4c",
  "source_hash": "0458193a60aece925a351f6f929b56a478f12d98b3a87366c3a8d20f30aab2da",
  "last_changed_at": "2026-05-29T07:02:05.634Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "Rockville, MD",
    "city": "Rockville",
    "region": "MD",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.9
  },
  "salary_max": 30,
  "salary_min": 25,
  "inferred_at": "2026-06-06T20:20:08.025Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "Rockville, MD",
      "city": "Rockville",
      "region": "MD",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.9
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": "hour",
  "workplace_type": "on_site",
  "salary_currency": "USD"
}

{}

{
  "lists": [
    {
      "text": "Responsibilities:",
      "content": "<div>\n\n<li data-section-id=\"1lok4x8\" data-start=\"672\" data-end=\"766\">\n<p data-start=\"674\" data-end=\"766\">Serve as the primary point of contact for customer inquiries via phone, email, and/or chat</p>\n</li>\n<li data-section-id=\"8ul4qh\" data-start=\"767\" data-end=\"867\">\n<p data-start=\"769\" data-end=\"867\">Assist customers with account questions, billing inquiries, payments, and service-related issues</p>\n</li>\n<li data-section-id=\"wfre95\" data-start=\"868\" data-end=\"977\">\n<p data-start=\"870\" data-end=\"977\">Provide accurate information regarding financial records, invoices, insurance claims, or banking services</p>\n</li>\n<li data-section-id=\"j7b0g6\" data-start=\"978\" data-end=\"1062\">\n<p data-start=\"980\" data-end=\"1062\">Process transactions, updates, and account changes with a high level of accuracy</p>\n</li>\n<li data-section-id=\"1boq9ui\" data-start=\"1063\" data-end=\"1167\">\n<p data-start=\"1065\" data-end=\"1167\">Resolve customer concerns in a timely and professional manner, escalating complex issues when needed</p>\n</li>\n<li data-section-id=\"1przhn5\" data-start=\"1168\" data-end=\"1262\">\n<p data-start=\"1170\" data-end=\"1262\">Maintain detailed and accurate records of customer interactions in CRM or internal systems</p>\n</li>\n<li data-section-id=\"lf46j8\" data-start=\"1263\" data-end=\"1377\">\n<p data-start=\"1265\" data-end=\"1377\">Ensure compliance with company policies and industry regulations (e.g., HIPAA, financial compliance standards)</p>\n</li>\n<li data-section-id=\"1qnzcmr\" data-start=\"1378\" data-end=\"1480\">\n<p data-start=\"1380\" data-end=\"1480\">Collaborate with internal departments such as accounting, billing, or operations to resolve issues</p>\n</li>\n<li data-section-id=\"1hvltx5\" data-start=\"1481\" data-end=\"1561\">\n<p data-start=\"1483\" data-end=\"1561\">Identify opportunities to improve customer experience and internal processes</p>\n</li>\n\n</div>"
    }
  ],
  "country": "US",
  "createdAt": 1775662757744,
  "updatedAt": null,
  "categories": {
    "team": "Call Center / Customer Service Openings",
    "location": "Rockville, MD",
    "commitment": "Full Time",
    "department": "Client Opportunities",
    "allLocations": [
      "Rockville, MD"
    ]
  },
  "salaryRange": {
    "max": 30,
    "min": 25,
    "currency": "USD",
    "interval": "per-hour-wage"
  },
  "workplaceType": "onsite"
}