Loan Operations Assistant Mgr

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    "requisitionDescription": "<div><p style=\"margin-left:0in;\" data-pasted=\"true\"><strong>Role&nbsp;</strong><strong>and Responsibilities:</strong></p><ol start=\"1\" type=\"1\"><li style=\"margin-left:0in;\">Assist in overseeing the daily operations of the Loan Operations department to ensure accurate, timely, and compliant processing of loan activities.</li><li style=\"margin-left:0in;\">Support the administration and maintenance of loan accounts, records, systems, and operational controls.</li><li style=\"margin-left:0in;\">Monitor operational performance, reporting, and quality standards to maintain portfolio integrity and regulatory compliance.</li><li style=\"margin-left:0in;\">Provide guidance, problem resolution, and support to Loan Operations staff, front-line employees, and other departments.</li><li style=\"margin-left:0in;\">Assist with workflow coordination, staff training, cross-training, and employee development.</li><li style=\"margin-left:0in;\">Participate in process improvements, system enhancements, departmental projects, and strategic initiatives.</li><li style=\"margin-left:0in;\">Prepare, review, and analyze operational and management reports and communicate findings, risk, and trends with staff and management.</li><li style=\"margin-left:0in;\">Provide training and day-to-day guidance to team members while serving as a subject matter expert for Loan Operations</li><li style=\"margin-left:0in;\">Identify opportunities to improve efficiency, strengthen controls, and enhance customer service.</li><li style=\"margin-left:0in;\">Serve as a subject matter expert and assist with departmental leadership responsibilities as assigned.</li><li style=\"margin-left:0in;\">Acts as a backup for Loan Operations functions and positions as needed</li><li style=\"margin-left:0in;\">Maintain prompt and regular attendance.</li><li style=\"margin-left:0in;\">Demonstrate a positive, helpful attitude with co-workers and customers.</li><li style=\"margin-left:0in;\">Strives to improve efficiency in his/her work area through cost savings.</li><li style=\"margin-left:0in;\">Perform other duties and special projects as assigned.</li><li style=\"margin-left:0in;\">Completes all training assigned by HR, IT, Compliance, BSA, and supervisor on a timely basis.</li><li style=\"margin-left:0in;\">Follows IT Security Policies and Procedures, including the diligent reporting of phishing emails.&nbsp;</li></ol><p style=\"margin-left:0in;\"><strong>Qualifications and Education Requirements</strong></p><div style=\"margin-left:0in;\"><ul style=\"list-style-type: disc;\"><li style=\"margin-left:0in;\">Associate degree in Business, Finance, Accounting, or related field preferred&nbsp;</li><li style=\"margin-left:0in;\">Equivalent banking experience and education may be considered</li><li style=\"margin-left:0in;\">Loan operations, loan serving, and lending support experience is a plus</li></ul></div><p style=\"margin-left:0in;\"><strong>Preferred Skills:</strong></p><div style=\"margin-left:0in;\"><ul style=\"list-style-type: disc;\"><li style=\"margin-left:0in;\">Excellent verbal and written communication skills</li><li style=\"margin-left:0in;\">Tact and public relations expertise</li><li style=\"margin-left:0in;\">Experience utilizing Jack Henry system is preferred</li><li>Proficient in Microsoft Office Suite or related software&nbsp;</li></ul><p><span style='color: rgb(38, 35, 33); font-family: Circular, -apple-system, BlinkMacSystemFont, \"Segoe UI\", Roboto, Oxygen, Ubuntu, Cantarell, \"Fira Sans\", \"Droid Sans\", \"Helvetica Neue\", sans-serif; font-size: 18px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;' data-pasted=\"true\">Commercial Bank and Trust Company is an Equal Employment Opportunity Employer-M/F/Vets/Disabled</span></p></div></div>\n",
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