Quality & Operations Manager

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    "datePosted": "2026-03-11",
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    "description": "<p>Are you the next <span style=\"font-weight: bold\">Quality &amp; Operations Manager</span> to drive forward our next-generation laser processing platform?</p>\n<p><br></p>\n<p>A spinout from the University of Oxford, Opsydia is a specialist laser technology company harnessing decades of academic excellence and experience in adaptive optics that enable the writing of features in transparent materials. Our writing technology has gone on to provide functionalities across many scientific and industrial areas. </p>\n<p><br></p>\n<p>Our technological capabilities and intellectual property in adaptive optics have been accelerated forward and are now engaged with world class companies with a view to deploying Opsydia’s systems in their next generation products. With strong support from investors and the market, Opsydia has been pursuing new applications in areas ranging from co-packaged optical-semiconductor devices, datacoms, quantum to sensing devices. </p>\n<p><br></p>\n<p>If you’re seeking to join an industry leading innovator, we’d love to hear from you.  </p>\n<p><br></p>\n<p><span style=\"font-weight: bold\">THE ROLE</span></p>\n<p><br></p>\n<p>As a Quality &amp; Operations Manager, you will own the quality, operational, procurement, and service‑support functions that ensure Opsydia can scale reliably into new markets. Your remit spans manufacturing operations, supplier management, QMS leadership, NPI readiness, and field‑service coordination.</p>\n<p>You’ll set quality standards, optimise facilities, ensure effective health and safety management and galvanise customer-specific systems to be delivered on time, to cost, and to quality.</p>\n<p>Reporting to the VP of Operations, you will lead a team of procurement, service and operations specialists.</p>\n<p> </p>\n<p><span style=\"font-weight: bold\">Key Responsibilities</span></p>\n<p><br><br></p>\n<p><span style=\"font-weight: bold\">Quality Management &amp; Continuous Improvement</span></p>\n<ul>\n<li>Own Opsydia’s QMS, including change control, traceability, and audits.</li>\n<li>Lead IQC, in‑process, and final testing quality processes.</li>\n<li>Oversee RCA investigations, guide 8D problem‑resolution activities, and champion continuous improvement initiatives</li>\n</ul>\n<p> </p>\n<p><span style=\"font-weight: bold\">Manufacturing, Safety &amp; Compliance</span></p>\n<ul>\n<li>Ensure compliance with laser, electrical, EMC, and safety standards.</li>\n<li>Coordinate engineering response to build or test issues.</li>\n</ul>\n<p><br><br></p>\n<p><span style=\"font-weight: bold\">Operations Leadership &amp; Scaling</span></p>\n<ul>\n<li>Define and manage production workflows, SOPs, and manufacturing documentation.</li>\n<li>Establish operational rhythms for planning, build readiness, and issue resolution.</li>\n<li>Champion continuous improvements in the production services and lead on new initiatives</li>\n</ul>\n<p> </p>\n<p><span style=\"font-weight: bold\">Procurement &amp; Supplier Management</span></p>\n<ul>\n<li>Own procurement strategy across optics, mechanics, electronics, and motion systems.</li>\n<li>Qualify, negotiate with, and manage suppliers for cost, quality, and delivery.</li>\n<li>Maintain supplier performance metrics and long‑lead planning.</li>\n<li>Partner with engineering on specifications and acceptance criteria.</li>\n</ul>\n<p> </p>\n<p><span style=\"font-weight: bold\">New Product Introduction (NPI)</span></p>\n<ul>\n<li>Lead manufacturing readiness from concept to production release.</li>\n<li>Develop build instructions, test protocols, and service requirements.</li>\n</ul>\n<p> </p>\n<p><span style=\"font-weight: bold\">Service Support &amp; Field Readiness</span></p>\n<ul>\n<li>Define service procedures, troubleshooting guides, and spare‑parts policy.</li>\n<li>Manage RMA processes and drive structured failure analysis.</li>\n<li>Support customer deployments and service training.</li>\n</ul>\n<p> </p>\n<p><span style=\"font-weight: bold\">Documentation, Processes &amp; Governance</span></p>\n<ul>\n<li>Maintain SOPs, build records, quality documentation, and procurement policies.</li>\n<li>Report KPIs covering yield, throughput, supplier performance, and service metrics.</li>\n<li>Ensure that our robust Health and Safety management is upheld and followed</li>\n</ul>\n<p> </p>\n<p><span style=\"font-weight: bold\">ABOUT YOU</span></p>\n<p><br></p>\n<p>You are a proven Operations leader with significant experience in operations, quality, procurement and/or manufacturing engineering.</p>\n<p>This role suits someone who combines <span style=\"font-weight: bold\">enterprising excellence with leadership maturity</span>, thrives in a fast‑moving, innovative environment, and consistently drives clarity, quality, and delivery.</p>\n<p><br></p>\n<p><span style=\"font-weight: bold\">You will be able to demonstrate: - </span></p>\n<ul>\n<li>Working knowledge of ISO 9000 series quality management standards</li>\n<li>Experience of managing suppliers and procurement within an advanced hardware environment</li>\n<li>Extensive understanding of electromechanical/optical/laser systems</li>\n<li>Lean, Six-Sigma or operational excellence expertise</li>\n<li>Knowledge of service engineering, diagnostics and support frameworks</li>\n<li>You are a hands-on and practical problem solver</li>\n<li>Strategic capability, with ability to influence stakeholders at all levels</li>\n<li>\n</li></ul>\n<p><span style=\"font-weight: bold\">You might also have:</span></p>\n<ul>\n<li>Experience with Project management tools</li>\n<li>Financial acumen</li>\n<li>Experience and/or interest in the photonics industry</li>\n<li>\n</li></ul>\n<p><span style=\"font-weight: bold\">If you don't meet all of the criteria above, but are interested in the role, please apply or get in touch to discuss further.</span></p>\n<p><br></p>\n<p>The role is advertised as full-time.</p>\n<p>We are pleased to accommodate flexible and hybrid working where appropriate but, as a hardware company, we find hands-on system and collaboration time to be highly valuable, so encourage time spent in the office and expect this when required.</p>\n<p> </p>\n<p>As part of the recruitment process a selected candidate will be required to undergo security screening to BPSS standard. </p>\n<p> </p>\n<p>Closing date: <span style=\"font-weight: bold\">Friday 12th June 2026.</span> Applications will be reviewed as received so this vacancy may be closed earlier; early applications are therefore encouraged.</p>\n<p> </p>\n<p><span style=\"font-weight: bold\">WHAT WE OFFER YOU</span></p>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Salary range: £62,500-£65,000 </span>per annum, dependent on experience<br></p>\n<p> </p>\n<p><span style=\"font-weight: bold\">Benefits</span></p>\n<ul>\n<li>Hybrid &amp; flexible working arrangements</li>\n<li>Share option scheme</li>\n<li>Annual bonus scheme</li>\n<li>Private Medical Insurance</li>\n<li>Group Income Protection and Life Assurance</li>\n<li>Enhanced family leave</li>\n<li>Company matched pension contributions up to 5%. Salary sacrifice arrangement is available</li>\n<li>25 days paid leave plus bank holidays</li>\n<li>Cycle to Work Scheme</li>\n<li>Mental Health and Wellbeing support and activities</li>\n<li>Supported further study or training for your professional and personal development</li>\n<li>Volunteering opportunities</li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\">EQUAL OPPORTUNITIES</span></p>\n<p>We are an equal opportunities employer and commit to encouraging equality, diversity and inclusion in the workplace whilst creating an environment which promotes dignity and respect for all. We post our job descriptions across a wide range of recruitment platforms to enable us to garner the most diverse range of candidates we possibly can.</p>\n<p><br></p>\n<p><span style=\"font-weight: bold\">ADJUSTMENTS AND PROVISIONS </span></p>\n<p>We are dedicated to putting in place any reasonable adjustments that may be required to meet the needs of those who wish to apply for a position at Opsydia.</p>\n<p>Please share if you have a declared disability, for example but not limited to: a social communication impairment such as autism spectrum disorder, a specific learning difficulty such as dyslexia, dyspraxia or ADHD; a mental health condition, a sensory impairment affecting sight or hearing or a physical or mobility impairment.</p>\n<p><br></p>\n<p><span style=\"font-weight: bold\">ALTERNATIVE FORMATS</span></p>\n<p>We can provide our job descriptions in an alternative format of video or audio description.</p>\n<p><br></p>\n<p><span style=\"font-weight: bold\">ABOUT OPSYDIA</span></p>\n<p>Opsydia provides commercial systems based on adaptive optics which can directly generate photonic structures in a variety of transparent materials.    Learn more at <a href=\"https://opsydia.com/\" target=\"_blank\" rel=\"noopener noreferrer\">opsydia.com</a></p>\n<p>The company is based in the Centre for Innovation &amp; Enterprise at Begbroke Science Park north of Oxford. Begbroke offers comprehensive facilities on-site including a restaurant, coffee shop and a minibus service between the park and Oxford.</p>\n<p>Your data will be held in line with our recruitment privacy policy available at <a href=\"http://opsydia.com/recruitment-privacy-policy\" target=\"_blank\" rel=\"noopener noreferrer\">https://opsydia.com/recruitment-privacy-policy</a></p>",
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