Housekeeping Supervisor

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    "requisitionDescription": "<div><div><p data-pasted=\"true\"><strong><u>JOB SUMMARY:&nbsp;</u></strong></p><p>The Supervisor oversees and assists with daily responsibilities of the Housekeeping front line personnel for the hotel. All functions will be performed within the guidelines of the Saracen Casino Resort policies and procedures, Internal Control Standards and objectives.</p><p><span style=\"font-size: 14px;\"><strong>ESSENTIAL FUNCTIONS AND RESPONSIBILITIES</strong></span></p><ul><li>Supervises assigned area to ensure guest rooms are serviced in accordance with established policies and standards.</li><li>Monitors&nbsp;and&nbsp;reports&nbsp;on&nbsp;guest&nbsp;room&nbsp;status,&nbsp;stock&nbsp;levels&nbsp;and&nbsp;problem&nbsp;situations&nbsp;within&nbsp;hotel.</li><li>Regularly performs inspections of guest rooms and common/public areas within the hotel to ensure quality control.</li><li>Coordinate distribution and collection of keys, beepers, and other equipment for the assigned area.</li><li>Assist&nbsp;in&nbsp;hiring&nbsp;and&nbsp;evaluating employees.</li><li>Administers&nbsp;established&nbsp;training&nbsp;programs.</li><li>Adhere&nbsp;to&nbsp;Purchasing&nbsp;and&nbsp;HR&nbsp;compliance&nbsp;requirements.</li><li>Ensures&nbsp;top&nbsp;quality&nbsp;guest&nbsp;service.</li><li>Perform&nbsp;work&nbsp;of&nbsp;subordinates&nbsp;as needed.</li><li>Promote&nbsp;positive&nbsp;public/employee&nbsp;relations&nbsp;at&nbsp;all&nbsp;times.</li><li>Maintain&nbsp;a&nbsp;clean,&nbsp;safe,&nbsp;hazard-free&nbsp;work&nbsp;environment&nbsp;within&nbsp;area&nbsp;of&nbsp;responsibility.</li><li>Maintains&nbsp;a&nbsp;professional&nbsp;work&nbsp;environment&nbsp;with&nbsp;staff.</li><li>Inform&nbsp;manager&nbsp;as&nbsp;necessary.</li><li>Meets&nbsp;the&nbsp;attendance&nbsp;guidelines&nbsp;of&nbsp;the&nbsp;job&nbsp;and&nbsp;adheres&nbsp;to&nbsp;regulatory,&nbsp;departmental,&nbsp;and company policies.</li><li>Attend&nbsp;all&nbsp;necessary&nbsp;training&nbsp;meetings.</li><li>Assist&nbsp;in&nbsp;other&nbsp;projects,&nbsp;as directed.</li><li>Duties,&nbsp;responsibilities,&nbsp;requirements&nbsp;and&nbsp;expectations&nbsp;pertaining&nbsp;to&nbsp;this&nbsp;job&nbsp;are&nbsp;subject&nbsp;to change as needed.&nbsp;Hours are determined by 24-hour schedule.</li><li>Outstanding&nbsp;example&nbsp;of&nbsp;and&nbsp;a&nbsp;credit&nbsp;to&nbsp;Saracen&nbsp;Casino&nbsp;Resort.</li></ul><p><strong>&nbsp;QUALIFICATIONS/REQUIREMENTS</strong></p><p>The requirements listed below are representative of the knowledge, skill, and/or ability required. To perform this job successfully, an individual must be able to perform each of the essential duties and responsibilities satisfactorily.</p><ul><li>Must&nbsp;be&nbsp;a&nbsp;minimum of&nbsp;21 years&nbsp;of age&nbsp;or older&nbsp;upon employment.</li><li>High&nbsp;school&nbsp;diploma&nbsp;or&nbsp;its&nbsp;equivalency required.</li><li>Must&nbsp;have&nbsp;at&nbsp;least&nbsp;two&nbsp;(2)&nbsp;year&nbsp;of&nbsp;Hotel&nbsp;Housekeeping&nbsp;or&nbsp;related&nbsp;experience&nbsp;preferred.</li><li>Must&nbsp;have&nbsp;basic&nbsp;mathematical&nbsp;skills&nbsp;necessary&nbsp;for&nbsp;conducting&nbsp;inventories.</li><li>Possess proven leadership ability to provide general guidelines to subordinate personnel and direction toward short-term developmental goals.</li><li>Must&nbsp;perform&nbsp;duties&nbsp;while&nbsp;utilizing&nbsp;discretion&nbsp;and&nbsp;respecting&nbsp;the&nbsp;privacy&nbsp;of&nbsp;guests.</li><li>Previous&nbsp;customer&nbsp;service&nbsp;experience&nbsp;preferred.</li><li>Must&nbsp;possess&nbsp;excellent&nbsp;communication&nbsp;skills.</li><li>Must&nbsp;have&nbsp;the&nbsp;ability&nbsp;to&nbsp;resolve&nbsp;problems/conflicts&nbsp;in&nbsp;a&nbsp;diplomatic&nbsp;and&nbsp;tactful manner.</li><li>Ability to write routine correspondence and to speak effectively to the public, other staff and customers.</li><li>Must&nbsp;have&nbsp;the&nbsp;ability&nbsp;to&nbsp;deal&nbsp;effectively&nbsp;and&nbsp;interact&nbsp;well&nbsp;with&nbsp;the&nbsp;customers&nbsp;and&nbsp;other&nbsp;staff.</li><li>Must be able to read, write, speak and understand English.&nbsp;Must be able to respond to visual and aural cues.</li><li>Work&nbsp;nights,&nbsp;weekends&nbsp;and&nbsp;holidays&nbsp;as&nbsp;required.</li><li>Must&nbsp;be&nbsp;able&nbsp;to be&nbsp;approved&nbsp;for&nbsp;and maintain&nbsp;a&nbsp;valid&nbsp;gaming license.</li><li>Employment is contingent upon a favorable outcome of a background investigation and drug screening.</li></ul><p>&nbsp;<span style=\"font-size: 14px;\"><strong>PHYSICAL, MENTAL AND WORK DEMANDS</strong></span></p><p>The physical demands described here are representative of those that must be met by an employee&nbsp;to&nbsp;successfully&nbsp;perform&nbsp;the&nbsp;essential&nbsp;functions&nbsp;of&nbsp;this&nbsp;job.&nbsp;The&nbsp;work&nbsp;environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.</p><ul><li>Must&nbsp;be&nbsp;physically&nbsp;mobile&nbsp;with&nbsp;reasonable&nbsp;accommodations&nbsp;and&nbsp;be&nbsp;able&nbsp;to&nbsp;maneuver&nbsp;to&nbsp;all</li></ul><p>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; areas&nbsp;of&nbsp;the&nbsp;casino.</p><ul><li>Must&nbsp;be&nbsp;able&nbsp;to&nbsp;tolerate&nbsp;areas&nbsp;containing&nbsp;secondary&nbsp;smoke,&nbsp;high&nbsp;noise&nbsp;levels,&nbsp;bright&nbsp;lights and dust.</li><li>Adequate&nbsp;manual&nbsp;dexterity&nbsp;to&nbsp;operate&nbsp;cleaning&nbsp;equipment.</li><li>While performing the duties of this job, the employee may be exposed to fumes or airborne particles.</li><li>May work with cleaning chemicals, and must be able to properly dilute, use and insure their safety, as well as others who encounter the chemicals.</li><li>Lifting&nbsp;and moving up to 50 lbs.</li><li>Must&nbsp;be&nbsp;able&nbsp;to&nbsp;reach,&nbsp;bend,&nbsp;squat,&nbsp;reach,&nbsp;and&nbsp;climb&nbsp;step&nbsp;ladders&nbsp;to&nbsp;accurately&nbsp;clean&nbsp;and inspect facilities.</li><li>Must be able to stand, walk, and move through all areas of the hotel for long periods of time (95%).</li><li>&nbsp;Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, employees, and members of the business community in all situations.</li></ul><p>Saracen Casino Resort is an equal opportunity employer.</p></div></div>\n",
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