Home › Companies › Eedu Fa Em3 Oraclecloud Com CX 1003 › Sr. Surety Client Service Specialist
Sr. Surety Client Service Specialist
Eedu Fa Em3 Oraclecloud Com CX 1003 · Philadelphia, PA, United States; US Hartford - 10 State House Square CT, Hartford, CT, US · Remote · Active · Oracle Recruiting Cloud / Fusion HCM
Job facts
| Field | Value |
|---|---|
| Company | Eedu Fa Em3 Oraclecloud Com CX 1003 |
| Title | Sr. Surety Client Service Specialist |
| Normalized title | - |
| Department / team | Service and Delivery |
| Location | Philadelphia, PA, United States |
| Work model | Remote / Remote |
| Employment type | Full Time |
| Salary | - |
| Status | active |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
| Posted / first seen | 2026-05-05 / 2026-05-31 |
| Changed / last seen | 2026-05-31 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Eedu Fa Em3 Oraclecloud Com CX 1003. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Oracle Recruiting Cloud / Fusion HCM. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Philadelphia. | Open |
| Department jobs | Active postings in Service and Delivery. | Open |
| Work model jobs | Active Remote postings. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Eedu Fa Em3 Oraclecloud Com CX 1003 |
| Source | e7d5a5b4-600a-48ec-99bc-2d32732502c6 |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
Description
Description
The Senior Surety Client Manager supports Producers and Account Executives in all prospecting and account management initiatives related to surety and insurance client’s accounts with surety needs within in a small team environment.
Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.
The Role
Manage day-to-day needs for clients, including bond requests, billing issues, bond reports Responsible for requesting periodic informational updates, analyzing them and then communicating data to underwriters Responds to clients’ needs and questions relating to account bond program, project limits and specific project opportunities Communicates with underwriters on status of account or individual bond approvals Issues original bonds as needed Works with the surety team to develop appropriate carrier submissions and may present final proposals to prospects Gather information from prospective clients, completing high level bond reviews and assisting in the resolve of carrier and client accounting, billing and collections issues Demonstrate ability to effectively communicate with internal and external clients/peers/sureties Support other surety staff as needed or assigned Attend client meetings as required
Qualifications
The Requirements
P&C licensed Minimum – 5-7 years of relevant working experience in a Surety environment Insurance related and other professional designations highly desirable Possesses effective verbal and written communication skills Possesses excellent interpersonal skills Qualified candidates will be those who demonstrate effective verbal and written communication skills, strong time management, teamwork and prioritization skills, and highly effective customer service capabilities Ability to handle multiple priorities using sound judgment and resourcefulness in a fast-paced environment Strong decision-making capabilities Must be results oriented Ability to provide superior customer service to the client and the sureties Strong organizational skills in prioritizing duties and multi-tasking, with the ability to consistently meet deadlines Ability to learn and utilize EPIC Willingness to participate in surety industry events Independently carry out specific assignments and tasks
This position will remain posted for a minimum of three business days from the date posted or until sufficient/appropriate candidate slate has been identified.
Company Benefits
WTW provides a competitive benefit package which includes the following (eligibility requirements apply):
Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program) Leave Benefits: Paid Holidays, Annual Paid Time Off (includes state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off (only included for Washington roles) Retirement Benefits: Qualified contributory pension plan (if eligible) and 401(k) plan with annual nonelective company contribution. Non-qualified retirement plans available to senior level colleagues who satisfy the plans’ eligibility requirements.
Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records.
At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a ”hybrid” style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and “hybrid” is not a one-size-fits-all solution.
We understand flexibility is key to supporting an inclusive and diverse workforce and so we encourage requests for all types of flexible working as well as location-based arrangements. Please speak to your recruiter to discuss more.
EOE, including disability/vets
Full job record
| Job ID | 05a04a4bbca467face650e651cc29e1c28bd1bdc |
| Org ID | fb7be193-7b81-4a79-b4eb-d716831a6298 |
| Source ID | e7d5a5b4-600a-48ec-99bc-2d32732502c6 |
| Board ID | e7d5a5b4-600a-48ec-99bc-2d32732502c6 |
| Provider | oracle_hcm |
| Provider Job Key | 202603249 |
| Title | Sr. Surety Client Service Specialist |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Philadelphia, PA, United States; US Hartford - 10 State House Square CT, Hartford, CT, US |
| Department | Service and Delivery |
| Team | — |
| Employment Type | full_time |
| Workplace Type | remote |
| Remote Policy | remote |
| Country | United States |
| Region | PA |
| City | Philadelphia |
| Salary Raw | Description The Senior Surety Client Manager supports Producers and Account Executives in all prospecting and account management initiatives related to surety and insurance client’s accounts with surety needs within in a small team environment. Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity. The Role Manage day-to-day needs for clients, including bond requests, billing issues, bond reports Responsible for requesting periodic informational updates, analyzing them and then communicating data to underwriters Responds to clients’ needs and questions relating to account bond program, project limits and specific project opportunities Communicates with underwriters on status of account or individual bond approvals Issues original bonds as needed Works with the surety team to develop appropriate carrier submissions and may present final proposals to prospects Gather information from prospective clients, completing high level bond reviews and assisting in the resolve of carrier and client accounting, billing and collections issues Demonstrate ability to effectively communicate with internal and external clients/peers/sureties Support other surety staff as needed or assigned Attend client meetings as required Qualifications The Requirements P&C licensed Minimum – 5-7 years of relevant working experience in a Surety environment Insurance related and other professional designations highly desirable Possesses effective verbal and written communication skills Possesses excellent interpersonal skills Qualified candidates will be those who demonstrate effective verbal and written communication skills, strong time management, teamwork and prioritization skills, and highly effective customer service capabilities Ability to handle multiple priorities using sound judgment and resourcefulness in a fast-paced environment Strong decision-making capabilities Must be results oriented Ability to provide superior customer service to the client and the sureties Strong organizational skills in prioritizing duties and multi-tasking, with the ability to consistently meet deadlines Ability to learn and utilize EPIC Willingness to participate in surety industry events Independently carry out specific assignments and tasks This position will remain posted for a minimum of three business days from the date posted or until sufficient/appropriate candidate slate has been identified. Company Benefits WTW provides a competitive benefit package which includes the following (eligibility requirements apply): Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program) Leave Benefits: Paid Holidays, Annual Paid Time Off (includes state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off (only included for Washington roles) Retirement Benefits: Qualified contributory pension plan (if eligible) and 401(k) plan with annual nonelective company contribution. Non-qualified retirement plans available to senior level colleagues who satisfy the plans’ eligibility requirements. Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records. At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a ”hybrid” style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and “hybrid” is not a one-size-fits-all solution. We understand flexibility is key to supporting an inclusive and diverse workforce and so we encourage requests for all types of flexible working as well as location-based arrangements. Please speak to your recruiter to discuss more. EOE, including disability/vets |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | day |
| Source URL | https://eedu.fa.em3.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1003/job/202603249 |
| Apply URL | https://eedu.fa.em3.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1003/job/202603249 |
| First Seen At | 2026-05-31 18:09:02Z |
| Last Seen At | 2026-06-06 11:42:41Z |
| Last Checked At | 2026-06-06 11:42:41Z |
| Last Changed At | 2026-05-31 18:09:02Z |
| Inactive At | — |
| Source Posted At | 2026-05-05 17:59:17Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=oracle_hcm/board=eedu.fa.em3.oraclecloud.com|CX_1003/date=2026-06-06/2026-06-06T11-42-11-506Z-65b514209292a1e4bde5a61d7c93b81cdcabfcd416ad8cee24b9caf931edd976.json |
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"ExternalQualificationsStr": "<p><strong>The Requirements</strong></p><ul style=\"list-style-type: disc;\"><li>P&C licensed</li><li>Minimum – 5-7 years of relevant working experience in a Surety environment</li><li>Insurance related and other professional designations highly desirable</li><li>Possesses effective verbal and written communication skills</li><li>Possesses excellent interpersonal skills</li><li>Qualified candidates will be those who demonstrate effective verbal and written communication skills, strong time management, teamwork and prioritization skills, and highly effective customer service capabilities</li><li>Ability to handle multiple priorities using sound judgment and resourcefulness in a fast-paced environment</li><li>Strong decision-making capabilities</li><li>Must be results oriented</li><li>Ability to provide superior customer service to the client and the sureties</li><li>Strong organizational skills in prioritizing duties and multi-tasking, with the ability to consistently meet deadlines</li><li>Ability to learn and utilize EPIC</li><li>Willingness to participate in surety industry events</li><li>Independently carry out specific assignments and tasks</li></ul><p> </p><p style=\"margin-bottom: 0in;\"><span>This position will remain posted for a minimum of three business days from the date posted or until sufficient/appropriate candidate slate has been identified.</span></p><p style=\"margin-bottom: 0in;\"> </p><p style=\"margin-bottom: 0in;\"><span style=\"font-family: Aptos, sans-serif;\"><span style=\"font-size: 10pt; line-height: 110%;\"><strong>Company Benefits </strong></span></span></p><p style=\"margin-bottom: 0in;\"> </p><p style=\"margin-bottom: 0in;\"><span>WTW provides a competitive benefit package which includes the following (eligibility requirements apply):</span></p><p style=\"margin-bottom: 0in;\"> </p><ul style=\"list-style-type: disc;\"><li style=\"margin-bottom: 0in;\"><span lang=\"EN-GB\"><strong>Health and Welfare Benefits:</strong> Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)</span></li><li style=\"margin-bottom: 0in;\"><span lang=\"EN-GB\"><strong>Leave Benefits:</strong> Paid Holidays, Annual Paid Time Off (includes state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), </span><a href=\"https://nam11.safelinks.protection.outlook.com/?url=https://cdn-static.findly.com/wp-content/uploads/sites/1862/2023/01/31091722/Washington-State-Time-Off.pdf&data=05|02|[email protected]|f6909639eebc4b08bee708dd930b63fe|76e3921f489b4b7e95479ea297add9b5|0|0|638828399307131336|Unknown|TWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ==|0|||&sdata=FK3nxKE7q/0/H+668JhR8oarSajPcu6Nvqkq9A2ETaI=&reserved=0\"><span lang=\"EN-GB\">Paid Time Off</span></a><span> (only included for Washington roles)</span></li><li style=\"margin-bottom: 0in;\"><span lang=\"EN-GB\"><strong>Retirement Benefits:</strong> Qualified contributory pension plan (if eligible) and 401(k) plan with annual nonelective company contribution. Non-qualified retirement plans available to senior level colleagues who satisfy the plans’ eligibility requirements.</span></li></ul><p style=\"margin-bottom: 0in;\"> </p><p style=\"line-height: 107%; margin-bottom: 8pt;\"><span lang=\"EN-GB\">Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records.</span></p><p style=\"line-height: 107%; margin-bottom: 8pt;\"> </p><p style=\"margin-bottom: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span lang=\"EN-GB\">At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a ”hybrid” style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and “hybrid” is not a one-size-fits-all solution.</span></span></p><p style=\"margin-bottom: 0in;\"> </p><p style=\"margin-bottom: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span lang=\"EN-GB\">We understand flexibility is key to supporting an inclusive and diverse workforce and so we encourage requests for all types of flexible working as well as location-based arrangements. Please speak to your recruiter to discuss more.</span></span></p><p style=\"margin-bottom: 0in;\"> </p><p style=\"margin-bottom: 0in;\"><span><strong>EOE, including disability/vets</strong></span></p>",
"InternalQualificationsStr": "<p><strong>The Requirements</strong></p><ul style=\"list-style-type: disc;\"><li>P&C licensed</li><li>Minimum – 5-7 years of relevant working experience in a Surety environment</li><li>Insurance related and other professional designations highly desirable</li><li>Possesses effective verbal and written communication skills</li><li>Possesses excellent interpersonal skills</li><li>Qualified candidates will be those who demonstrate effective verbal and written communication skills, strong time management, teamwork and prioritization skills, and highly effective customer service capabilities</li><li>Ability to handle multiple priorities using sound judgment and resourcefulness in a fast-paced environment</li><li>Strong decision-making capabilities</li><li>Must be results oriented</li><li>Ability to provide superior customer service to the client and the sureties</li><li>Strong organizational skills in prioritizing duties and multi-tasking, with the ability to consistently meet deadlines</li><li>Ability to learn and utilize EPIC</li><li>Willingness to participate in surety industry events</li><li>Independently carry out specific assignments and tasks</li></ul><p> </p><p style=\"margin-bottom: 0in;\"><span>This position will remain posted for a minimum of three business days from the date posted or until sufficient/appropriate candidate slate has been identified.</span></p><p style=\"margin-bottom: 0in;\"> </p><p style=\"margin-bottom: 0in;\"><span style=\"font-family: Aptos, sans-serif;\"><span style=\"font-size: 10pt; line-height: 110%;\"><strong>Company Benefits </strong></span></span></p><p style=\"margin-bottom: 0in;\"> </p><p style=\"margin-bottom: 0in;\"><span>WTW provides a competitive benefit package which includes the following (eligibility requirements apply):</span></p><p style=\"margin-bottom: 0in;\"> </p><ul style=\"list-style-type: disc;\"><li style=\"margin-bottom: 0in;\"><span lang=\"EN-GB\"><strong>Health and Welfare Benefits:</strong> Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)</span></li><li style=\"margin-bottom: 0in;\"><span lang=\"EN-GB\"><strong>Leave Benefits:</strong> Paid Holidays, Annual Paid Time Off (includes state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), </span><a href=\"https://nam11.safelinks.protection.outlook.com/?url=https://cdn-static.findly.com/wp-content/uploads/sites/1862/2023/01/31091722/Washington-State-Time-Off.pdf&data=05|02|[email protected]|f6909639eebc4b08bee708dd930b63fe|76e3921f489b4b7e95479ea297add9b5|0|0|638828399307131336|Unknown|TWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ==|0|||&sdata=FK3nxKE7q/0/H+668JhR8oarSajPcu6Nvqkq9A2ETaI=&reserved=0\"><span lang=\"EN-GB\">Paid Time Off</span></a><span> (only included for Washington roles)</span></li><li style=\"margin-bottom: 0in;\"><span lang=\"EN-GB\"><strong>Retirement Benefits:</strong> Qualified contributory pension plan (if eligible) and 401(k) plan with annual nonelective company contribution. Non-qualified retirement plans available to senior level colleagues who satisfy the plans’ eligibility requirements.</span></li></ul><p style=\"margin-bottom: 0in;\"> </p><p style=\"line-height: 107%; margin-bottom: 8pt;\"><span lang=\"EN-GB\">Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records.</span></p><p style=\"line-height: 107%; margin-bottom: 8pt;\"> </p><p style=\"margin-bottom: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span lang=\"EN-GB\">At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a ”hybrid” style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and “hybrid” is not a one-size-fits-all solution.</span></span></p><p style=\"margin-bottom: 0in;\"> </p><p style=\"margin-bottom: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span lang=\"EN-GB\">We understand flexibility is key to supporting an inclusive and diverse workforce and so we encourage requests for all types of flexible working as well as location-based arrangements. Please speak to your recruiter to discuss more.</span></span></p><p style=\"margin-bottom: 0in;\"> </p><p style=\"margin-bottom: 0in;\"><span><strong>EOE, including disability/vets</strong></span></p>",
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