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HomeCompaniesEedu Fa Em3 Oraclecloud Com CX 1003Sr. Surety Client Service Specialist

Sr. Surety Client Service Specialist

Eedu Fa Em3 Oraclecloud Com CX 1003 · Philadelphia, PA, United States; US Hartford - 10 State House Square CT, Hartford, CT, US · Remote · Active · Oracle Recruiting Cloud / Fusion HCM

Job facts

FieldValue
CompanyEedu Fa Em3 Oraclecloud Com CX 1003
TitleSr. Surety Client Service Specialist
Normalized title-
Department / teamService and Delivery
LocationPhiladelphia, PA, United States
Work modelRemote / Remote
Employment typeFull Time
Salary-
Statusactive
ATS providerOracle Recruiting Cloud / Fusion HCM
Posted / first seen2026-05-05 / 2026-05-31
Changed / last seen2026-05-31 / 2026-06-06

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Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Philadelphia.Open
Department jobsActive postings in Service and Delivery.Open
Work model jobsActive Remote postings.Open
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Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyEedu Fa Em3 Oraclecloud Com CX 1003
Sourcee7d5a5b4-600a-48ec-99bc-2d32732502c6
ATS providerOracle Recruiting Cloud / Fusion HCM

Description

Description The Senior Surety Client Manager supports Producers and Account Executives in all prospecting and account management initiatives related to surety and insurance client’s accounts with surety needs within in a small team environment. Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity. The Role Manage day-to-day needs for clients, including bond requests, billing issues, bond reports Responsible for requesting periodic informational updates, analyzing them and then communicating data to underwriters Responds to clients’ needs and questions relating to account bond program, project limits and specific project opportunities Communicates with underwriters on status of account or individual bond approvals Issues original bonds as needed Works with the surety team to develop appropriate carrier submissions and may present final proposals to prospects Gather information from prospective clients, completing high level bond reviews and assisting in the resolve of carrier and client accounting, billing and collections issues Demonstrate ability to effectively communicate with internal and external clients/peers/sureties Support other surety staff as needed or assigned Attend client meetings as required Qualifications The Requirements P&C licensed Minimum – 5-7 years of relevant working experience in a Surety environment Insurance related and other professional designations highly desirable Possesses effective verbal and written communication skills Possesses excellent interpersonal skills Qualified candidates will be those who demonstrate effective verbal and written communication skills, strong time management, teamwork and prioritization skills, and highly effective customer service capabilities Ability to handle multiple priorities using sound judgment and resourcefulness in a fast-paced environment Strong decision-making capabilities Must be results oriented Ability to provide superior customer service to the client and the sureties Strong organizational skills in prioritizing duties and multi-tasking, with the ability to consistently meet deadlines Ability to learn and utilize EPIC Willingness to participate in surety industry events Independently carry out specific assignments and tasks This position will remain posted for a minimum of three business days from the date posted or until sufficient/appropriate candidate slate has been identified. Company Benefits WTW provides a competitive benefit package which includes the following (eligibility requirements apply): Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program) Leave Benefits: Paid Holidays, Annual Paid Time Off (includes state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off (only included for Washington roles) Retirement Benefits: Qualified contributory pension plan (if eligible) and 401(k) plan with annual nonelective company contribution. Non-qualified retirement plans available to senior level colleagues who satisfy the plans’ eligibility requirements. Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records. At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a ”hybrid” style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and “hybrid” is not a one-size-fits-all solution. We understand flexibility is key to supporting an inclusive and diverse workforce and so we encourage requests for all types of flexible working as well as location-based arrangements. Please speak to your recruiter to discuss more. EOE, including disability/vets

Full job record

Job ID05a04a4bbca467face650e651cc29e1c28bd1bdc
Org IDfb7be193-7b81-4a79-b4eb-d716831a6298
Source IDe7d5a5b4-600a-48ec-99bc-2d32732502c6
Board IDe7d5a5b4-600a-48ec-99bc-2d32732502c6
Provideroracle_hcm
Provider Job Key202603249
TitleSr. Surety Client Service Specialist
Normalized Title
Statusactive
Activeyes
Location TextPhiladelphia, PA, United States; US Hartford - 10 State House Square CT, Hartford, CT, US
DepartmentService and Delivery
Team
Employment Typefull_time
Workplace Typeremote
Remote Policyremote
CountryUnited States
RegionPA
CityPhiladelphia
Salary RawDescription The Senior Surety Client Manager supports Producers and Account Executives in all prospecting and account management initiatives related to surety and insurance client’s accounts with surety needs within in a small team environment. Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity. The Role Manage day-to-day needs for clients, including bond requests, billing issues, bond reports Responsible for requesting periodic informational updates, analyzing them and then communicating data to underwriters Responds to clients’ needs and questions relating to account bond program, project limits and specific project opportunities Communicates with underwriters on status of account or individual bond approvals Issues original bonds as needed Works with the surety team to develop appropriate carrier submissions and may present final proposals to prospects Gather information from prospective clients, completing high level bond reviews and assisting in the resolve of carrier and client accounting, billing and collections issues Demonstrate ability to effectively communicate with internal and external clients/peers/sureties Support other surety staff as needed or assigned Attend client meetings as required Qualifications The Requirements P&C licensed Minimum – 5-7 years of relevant working experience in a Surety environment Insurance related and other professional designations highly desirable Possesses effective verbal and written communication skills Possesses excellent interpersonal skills Qualified candidates will be those who demonstrate effective verbal and written communication skills, strong time management, teamwork and prioritization skills, and highly effective customer service capabilities Ability to handle multiple priorities using sound judgment and resourcefulness in a fast-paced environment Strong decision-making capabilities Must be results oriented Ability to provide superior customer service to the client and the sureties Strong organizational skills in prioritizing duties and multi-tasking, with the ability to consistently meet deadlines Ability to learn and utilize EPIC Willingness to participate in surety industry events Independently carry out specific assignments and tasks This position will remain posted for a minimum of three business days from the date posted or until sufficient/appropriate candidate slate has been identified. Company Benefits WTW provides a competitive benefit package which includes the following (eligibility requirements apply): Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program) Leave Benefits: Paid Holidays, Annual Paid Time Off (includes state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off (only included for Washington roles) Retirement Benefits: Qualified contributory pension plan (if eligible) and 401(k) plan with annual nonelective company contribution. Non-qualified retirement plans available to senior level colleagues who satisfy the plans’ eligibility requirements. Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records. At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a ”hybrid” style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and “hybrid” is not a one-size-fits-all solution. We understand flexibility is key to supporting an inclusive and diverse workforce and so we encourage requests for all types of flexible working as well as location-based arrangements. Please speak to your recruiter to discuss more. EOE, including disability/vets
Salary Min
Salary Max
Salary Currency
Salary Periodday
Source URLhttps://eedu.fa.em3.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1003/job/202603249
Apply URLhttps://eedu.fa.em3.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1003/job/202603249
First Seen At2026-05-31 18:09:02Z
Last Seen At2026-06-06 11:42:41Z
Last Checked At2026-06-06 11:42:41Z
Last Changed At2026-05-31 18:09:02Z
Inactive At
Source Posted At2026-05-05 17:59:17Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=oracle_hcm/board=eedu.fa.em3.oraclecloud.com|CX_1003/date=2026-06-06/2026-06-06T11-42-11-506Z-65b514209292a1e4bde5a61d7c93b81cdcabfcd416ad8cee24b9caf931edd976.json
Event Fields
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Extensions
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Non-qualified retirement plans available to senior level colleagues who satisfy the plans’ eligibility requirements.</span></li></ul><p style=\"margin-bottom: 0in;\">&nbsp;</p><p style=\"line-height: 107%; margin-bottom: 8pt;\"><span lang=\"EN-GB\">Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records.</span></p><p style=\"line-height: 107%; margin-bottom: 8pt;\">&nbsp;</p><p style=\"margin-bottom: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span lang=\"EN-GB\">At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a ”hybrid” style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and “hybrid” is not a one-size-fits-all solution.</span></span></p><p style=\"margin-bottom: 0in;\">&nbsp;</p><p style=\"margin-bottom: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span lang=\"EN-GB\">We understand flexibility is key to supporting an inclusive and diverse workforce and so we encourage requests for all types of flexible working as well as location-based arrangements. Please speak to your recruiter to discuss more.</span></span></p><p style=\"margin-bottom: 0in;\">&nbsp;</p><p style=\"margin-bottom: 0in;\"><span><strong>EOE, including disability/vets</strong></span></p>",
    "InternalQualificationsStr": "<p><strong>The Requirements</strong></p><ul style=\"list-style-type: disc;\"><li>P&amp;C licensed</li><li>Minimum – 5-7 years of relevant working experience in a Surety environment</li><li>Insurance related and other professional designations highly desirable</li><li>Possesses effective verbal and written communication skills</li><li>Possesses excellent interpersonal skills</li><li>Qualified candidates will be those who demonstrate effective verbal and written communication skills, strong time management, teamwork and prioritization skills, and highly effective customer service capabilities</li><li>Ability to handle multiple priorities using sound judgment and resourcefulness in a fast-paced environment</li><li>Strong decision-making capabilities</li><li>Must be results oriented</li><li>Ability to provide superior customer service to the client and the sureties</li><li>Strong organizational skills in prioritizing duties and multi-tasking, with the ability to consistently meet deadlines</li><li>Ability to learn and utilize EPIC</li><li>Willingness to participate in surety industry events</li><li>Independently carry out specific assignments and tasks</li></ul><p>&nbsp;</p><p style=\"margin-bottom: 0in;\"><span>This position will remain posted for a minimum of three business days from the date posted or until sufficient/appropriate candidate slate has been identified.</span></p><p style=\"margin-bottom: 0in;\">&nbsp;</p><p style=\"margin-bottom: 0in;\"><span style=\"font-family: Aptos, sans-serif;\"><span style=\"font-size: 10pt; line-height: 110%;\"><strong>Company Benefits&nbsp;</strong></span></span></p><p style=\"margin-bottom: 0in;\">&nbsp;</p><p style=\"margin-bottom: 0in;\"><span>WTW provides a competitive benefit package which includes the following (eligibility requirements apply):</span></p><p style=\"margin-bottom: 0in;\">&nbsp;</p><ul style=\"list-style-type: disc;\"><li style=\"margin-bottom: 0in;\"><span lang=\"EN-GB\"><strong>Health and Welfare Benefits:</strong> Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&amp;D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)</span></li><li style=\"margin-bottom: 0in;\"><span lang=\"EN-GB\"><strong>Leave Benefits:</strong> Paid Holidays, Annual Paid Time Off (includes state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), </span><a href=\"https://nam11.safelinks.protection.outlook.com/?url=https://cdn-static.findly.com/wp-content/uploads/sites/1862/2023/01/31091722/Washington-State-Time-Off.pdf&amp;data=05|02|[email protected]|f6909639eebc4b08bee708dd930b63fe|76e3921f489b4b7e95479ea297add9b5|0|0|638828399307131336|Unknown|TWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ==|0|||&amp;sdata=FK3nxKE7q/0/H+668JhR8oarSajPcu6Nvqkq9A2ETaI=&amp;reserved=0\"><span lang=\"EN-GB\">Paid Time Off</span></a><span> (only included for Washington roles)</span></li><li style=\"margin-bottom: 0in;\"><span lang=\"EN-GB\"><strong>Retirement Benefits:</strong> Qualified contributory pension plan (if eligible) and 401(k) plan with annual nonelective company contribution. 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Our flexibility is rooted in trust and “hybrid” is not a one-size-fits-all solution.</span></span></p><p style=\"margin-bottom: 0in;\">&nbsp;</p><p style=\"margin-bottom: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span lang=\"EN-GB\">We understand flexibility is key to supporting an inclusive and diverse workforce and so we encourage requests for all types of flexible working as well as location-based arrangements. Please speak to your recruiter to discuss more.</span></span></p><p style=\"margin-bottom: 0in;\">&nbsp;</p><p style=\"margin-bottom: 0in;\"><span><strong>EOE, including disability/vets</strong></span></p>",
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