Home › Companies › Hcop Fa Us2 Oraclecloud Com CX 5001 › TP Monterrey Hisp
TP Monterrey Hisp
Hcop Fa Us2 Oraclecloud Com CX 5001 · Mexico; TPMXD Universidad, Monterrey, NL, MX · Active · Oracle Recruiting Cloud / Fusion HCM
Job facts
| Field | Value |
|---|---|
| Company | Hcop Fa Us2 Oraclecloud Com CX 5001 |
| Title | TP Monterrey Hisp |
| Normalized title | - |
| Department / team | Agents |
| Location | Monterrey, NL, Canada |
| Work model | - |
| Employment type | - |
| Salary | - |
| Status | active |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
| Posted / first seen | 2026-03-06 / 2026-05-31 |
| Changed / last seen | 2026-05-31 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Hcop Fa Us2 Oraclecloud Com CX 5001. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Oracle Recruiting Cloud / Fusion HCM. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Monterrey. | Open |
| Department jobs | Active postings in Agents. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Hcop Fa Us2 Oraclecloud Com CX 5001 |
| Source | 632756e1-af75-41fa-8364-1efbd1793c1f |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
Description
Description
Responsible for handling customer interactions via a call (inbound or outbound), chat, email, etc. in accordance to client’s guidelines to resolve customer’s need.
Scope client line of business assigned.
Responsibilities
Assist on maintaining Global Security Policies by informing any inappropriate activity Manage customer’s interactions in accordance to client’s guidelines Follow coaching provided by support personnel Manage customer’s interaction to accomplish objective in conjunction with the performance assessment plan. Reach key performance indicators established by the client Read, understand and validate client weekly updates Read and acknowledge all the CCMS communications
Qualifications
Technical Skills
Basic computer skills Basic usage of MS Office standard tools (Outlook, Excel, Word and Power point) Skills according line of business defined in client’s SOW Languages required by client
Competencies and Specific Skills
Adaptability Customer Orientation Teamwork Communication Initiative Customer Learning Abilities Energy Analytical Thinking Productivity
Full job record
| Job ID | 0595389c0e2e3260e3d06799dbd828502bc325b2 |
| Org ID | d3e7c31a-663b-4ad5-aa94-3b41ad67aefc |
| Source ID | 632756e1-af75-41fa-8364-1efbd1793c1f |
| Board ID | 632756e1-af75-41fa-8364-1efbd1793c1f |
| Provider | oracle_hcm |
| Provider Job Key | 33917 |
| Title | TP Monterrey Hisp |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Mexico; TPMXD Universidad, Monterrey, NL, MX |
| Department | Agents |
| Team | — |
| Employment Type | — |
| Workplace Type | — |
| Remote Policy | — |
| Country | Canada |
| Region | NL |
| City | Monterrey |
| Salary Raw | Description Responsible for handling customer interactions via a call (inbound or outbound), chat, email, etc. in accordance to client’s guidelines to resolve customer’s need. Scope client line of business assigned. Responsibilities Assist on maintaining Global Security Policies by informing any inappropriate activity Manage customer’s interactions in accordance to client’s guidelines Follow coaching provided by support personnel Manage customer’s interaction to accomplish objective in conjunction with the performance assessment plan. Reach key performance indicators established by the client Read, understand and validate client weekly updates Read and acknowledge all the CCMS communications Qualifications Technical Skills Basic computer skills Basic usage of MS Office standard tools (Outlook, Excel, Word and Power point) Skills according line of business defined in client’s SOW Languages required by client Competencies and Specific Skills Adaptability Customer Orientation Teamwork Communication Initiative Customer Learning Abilities Energy Analytical Thinking Productivity |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | week |
| Source URL | https://hcop.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_5001/job/33917 |
| Apply URL | https://hcop.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_5001/job/33917 |
| First Seen At | 2026-05-31 18:01:28Z |
| Last Seen At | 2026-06-06 20:32:54Z |
| Last Checked At | 2026-06-06 20:32:54Z |
| Last Changed At | 2026-05-31 18:01:28Z |
| Inactive At | — |
| Source Posted At | 2026-03-06 23:33:38Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=oracle_hcm/board=hcop.fa.us2.oraclecloud.com|CX_5001/date=2026-06-06/2026-06-06T20-32-53-129Z-dc76540e65089204696a678a481ae58fa7e822aba2c7b452bfc24b0cca059aba.json |
Event Fields
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