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Home › Companies › C04e662c 1c42 4c08 9304 7bf0a53fc4fe 19000101 000001 › Confirmation Agent

Confirmation Agent

C04e662c 1c42 4c08 9304 7bf0a53fc4fe 19000101 000001 · Savage, MD, US, Savage, MD · Active · $20 / hour · ADP Workforce Now Recruiting

Job facts

FieldValue
CompanyC04e662c 1c42 4c08 9304 7bf0a53fc4fe 19000101 000001
TitleConfirmation Agent
Normalized title-
Department / team-
LocationSavage, MD, United States
Work model-
Employment type-
Salary$20 / hour
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-05-29 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from C04e662c 1c42 4c08 9304 7bf0a53fc4fe 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Savage.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyC04e662c 1c42 4c08 9304 7bf0a53fc4fe 19000101 000001
Sourcedd06308a-5d20-4149-a3d6-ef160bbc7977
ATS providerADP Workforce Now Recruiting

Description

About Company: Company Overview: At Long Home, we believe in delivering excellence to our customers and investing in the growth of our employees. Established with a commitment to quality craftsmanship and superior customer service, we have become a trusted name in the home improvement industry. Specializing in premium windows, doors, roofing, siding, and bathroom remodeling, we strive to enhance the beauty, comfort, and value of every home we serve. Our mission is to provide homeowners with high-quality products and unmatched customer experience. We achieve this through innovative solutions, dedicated team members, and a culture that fosters collaboration, integrity, and professional growth. As a rapidly growing company, Long Home offers employees the opportunity to work in a dynamic and supportive environment. We are passionate about creating pathways for career advancement while maintaining a strong sense of purpose and community. When you join our team, you become part of a company that values your contributions and invests in your success. Discover your potential and make a lasting impact with Long Home — where your skills, ideas, and dedication drive our shared success. About the Role: The Call Center Confirmer is responsible for verifying scheduled appointments with customers to ensure proper preparation and expectation setting prior to meetings scheduled with Product Specialists. This role maintains scheduling accuracy, manages customer communications, and coordinates with internal teams to optimize appointment workflow and customer experience. **SHIFT IS 12pm - 8pm Responsibilities: Review and verify all appointments scheduled Follow up on sets by call center agents by calling customer to confirm homeowner’s appointment time, date, homeowner's address, pr oject details and appointment expectations. Verify and update customer information including name, address, phone number, and other critical details . Record any corrections or updates to customer information in the CRM database Coordinate all schedule changes and rescheduled appointments with the Sales managers Process and schedule appointments from 3 rd party pre-qualified leads Implement strategic calling schedules and proven scripts to reduce appointment no-shows Execute proactive reminder campaigns through phone calls and text messaging Minimize last-minute cancellations through effective customer communication and follow-up Monitor and adjust communication timing to maximize appointment attendance rates Adhere to a fixed working schedule with established break times and lunch. Remain informed of company’s home improvement product offerings, the industry and company policies and procedures. Maintain an environment that embodies the company’s Mission, Vision, and Values.   Remain in compliance and up to date on all company-wide live and digital training.  Perform other related duties as assigned.  Minimum Qualifications: High school diploma or equivalent; associate or bachelor's degree preferred. Confirmation experience Contact Center experience Must be able to work a 12pm - 8pm shift Strong attention to detail and organizational skills. Basic proficiency with office software such as Microsoft Office Suite. Excellent written and verbal communication skills. Ability to work independently and manage time effectively. Skills: The Confirmer uses strong attention to detail daily to meticulously review and validate information, ensuring accuracy and compliance. Communication skills are essential for interacting with various stakeholders to obtain confirmations and clarify discrepancies. Organizational skills help manage multiple tasks and maintain thorough records of confirmations and issues. Proficiency with office and data management software supports efficient tracking and documentation of confirmation activities. Problem-solving abilities enable the Confirmer to identify inconsistencies and work collaboratively to resolve them, maintaining the integrity of organizational processes. 12pm - 8pm

Full job record

Job ID055fbdd463a59a4cb479cc7eb88eb60e6bcb0303
Org ID370e5700-38a1-40f1-9d49-0edacc43753e
Source IDdd06308a-5d20-4149-a3d6-ef160bbc7977
Board IDdd06308a-5d20-4149-a3d6-ef160bbc7977
Provideradp_workforcenow
Provider Job Key466704
TitleConfirmation Agent
Normalized Title—
Statusactive
Activeyes
Location TextSavage, MD, US, Savage, MD
Department—
Team—
Employment Type—
Workplace Type—
Remote Policy—
CountryUnited States
RegionMD
CitySavage
Salary RawUp to 20 (USD) Hourly
Salary Min0
Salary Max20
Salary CurrencyUSD
Salary Periodhour
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=c04e662c-1c42-4c08-9304-7bf0a53fc4fe&ccId=19000101_000001&lang=en_US&type=JS&jobId=466704&jwId=9200570536572_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=c04e662c-1c42-4c08-9304-7bf0a53fc4fe&ccId=19000101_000001&lang=en_US&type=JS&jobId=466704&jwId=9200570536572_1
First Seen At2026-05-31 18:58:01Z
Last Seen At2026-06-06 12:50:55Z
Last Checked At2026-06-06 12:50:55Z
Last Changed At2026-06-06 12:50:55Z
Inactive At—
Source Posted At2026-05-29 15:28:00Z
Source Updated At—
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=c04e662c-1c42-4c08-9304-7bf0a53fc4fe|19000101_000001/date=2026-06-06/2026-06-06T12-50-55-142Z-d3b72833c5c73af3a9834683f91d7c2e9f17acc5ff7380a7942102c26803d196.json
Event Fields
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Parsed Structured
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Extensions
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Native Structured
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    "requisitionDescription": "<div><div><p><strong>About Company:</strong></p><p><strong id=\"isPasted\"><span style=\"font-size: 16px;\">Company Overview:</span>&nbsp;</strong></p><p><span style=\"font-size: 16px;\">At Long Home, we believe in delivering excellence to our customers and investing in the growth of our employees. Established with a commitment to quality craftsmanship and superior customer service, we have become a trusted name in the home improvement industry. Specializing in premium windows, doors, roofing, siding, and bathroom remodeling, we strive to enhance the beauty, comfort, and value of every home we serve.</span></p><p><span style=\"font-size: 16px;\">Our mission is to provide homeowners with high-quality products and unmatched customer experience. We achieve this through innovative solutions, dedicated team members, and a culture that fosters collaboration, integrity, and professional growth.</span></p><p><span style=\"font-size: 16px;\">As a rapidly growing company, Long Home offers employees the opportunity to work in a dynamic and supportive environment. We are passionate about creating pathways for career advancement while maintaining a strong sense of purpose and community. When you join our team, you become part of a company that values your contributions and invests in your success.</span></p><p><span style=\"font-size: 16px;\">Discover your potential and make a lasting impact with Long Home &mdash; where your skills, ideas, and dedication drive our shared success.</span></p><p><strong>About the Role:</strong></p><p>The Call Center Confirmer is responsible for verifying scheduled appointments with customers to ensure proper preparation and expectation setting prior to meetings scheduled &nbsp;with Product Specialists. This role maintains scheduling accuracy, manages customer communications, and coordinates with internal teams to optimize appointment workflow and customer experience.&nbsp;</p><p><strong>**SHIFT IS 12pm - 8pm </strong></p><p data-pasted=\"true\"><strong>Responsibilities:</strong></p><ul><ol data-pasted=\"true\"><li><span class=\"TrackChangeTextInsertion TrackedChange SCXW77463322 BCX8\"><span class=\"TrackedChange SCXW77463322 BCX8\"><span data-contrast=\"none\" lang=\"EN-US\" class=\"TextRun SCXW77463322 BCX8\"><span class=\"NormalTextRun CommentStart CommentHighlightPipeRest CommentHighlightRest SCXW77463322 BCX8\">Review and verify all appointments scheduled&nbsp;</span></span></span></span></li><li><span class=\"TrackChangeTextInsertion TrackedChange SCXW77463322 BCX8\"><span class=\"TrackedChange SCXW77463322 BCX8\"><span data-contrast=\"none\" lang=\"EN-US\" class=\"TextRun SCXW77463322 BCX8\"><span class=\"NormalTextRun SCXW77463322 BCX8\">Follow up on sets by call center agents by calling customer to confirm homeowner&rsquo;s appointment time, date, homeowner&#39;s</span></span></span></span><span class=\"TrackChangeTextInsertion TrackedChange SCXW77463322 BCX8\"><span class=\"TrackedChange SCXW77463322 BCX8\"><span data-contrast=\"none\" lang=\"EN-US\" class=\"TextRun SCXW77463322 BCX8\"><span class=\"NormalTextRun SCXW77463322 BCX8\">&nbsp;address, pr</span></span></span></span><span class=\"TrackChangeTextInsertion TrackedChange SCXW77463322 BCX8\"><span class=\"TrackedChange SCXW77463322 BCX8\"><span data-contrast=\"none\" lang=\"EN-US\" class=\"TextRun SCXW77463322 BCX8\"><span class=\"NormalTextRun SCXW77463322 BCX8\">oject </span><span class=\"NormalTextRun SCXW77463322 BCX8\">details </span><span class=\"NormalTextRun SCXW77463322 BCX8\">and </span></span></span></span><span class=\"TrackChangeTextInsertion TrackedChange SCXW77463322 BCX8\"><span class=\"TrackedChange SCXW77463322 BCX8\"><span data-contrast=\"none\" lang=\"EN-US\" class=\"TextRun SCXW77463322 BCX8\"><span class=\"NormalTextRun SCXW77463322 BCX8\">appointment&nbsp;</span></span></span></span><span class=\"TrackChangeTextInsertion TrackedChange SCXW77463322 BCX8\"><span class=\"TrackedChange SCXW77463322 BCX8\"><span data-contrast=\"none\" lang=\"EN-US\" class=\"TextRun SCXW77463322 BCX8\"><span class=\"NormalTextRun SCXW77463322 BCX8\">expectations.</span></span></span></span></li><li><span class=\"TrackChangeTextInsertion TrackedChange SCXW77463322 BCX8\"><span class=\"TrackedChange SCXW77463322 BCX8\"><span data-contrast=\"none\" lang=\"EN-US\" class=\"TextRun SCXW77463322 BCX8\"><span class=\"NormalTextRun CommentStart CommentHighlightPipeRest CommentHighlightRest SCXW77463322 BCX8\">Verify </span><span class=\"NormalTextRun CommentHighlightRest SCXW77463322 BCX8\">and update customer information including name, address, phone number, and other critical details</span></span></span></span><span class=\"TrackChangeTextInsertion TrackedChange SCXW77463322 BCX8\"><span class=\"TrackedChange SCXW77463322 BCX8\"><span data-contrast=\"none\" lang=\"EN-US\" class=\"TextRun SCXW77463322 BCX8\"><span class=\"NormalTextRun CommentHighlightRest SCXW77463322 BCX8\">.</span></span></span></span></li><li><span class=\"TrackChangeTextInsertion TrackedChange SCXW77463322 BCX8\"><span class=\"TrackedChange SCXW77463322 BCX8\"><span data-contrast=\"none\" lang=\"EN-US\" class=\"TextRun SCXW77463322 BCX8\"><span class=\"NormalTextRun CommentHighlightRest SCXW77463322 BCX8\">Record any corrections or updates to customer information in the CRM database</span></span></span></span></li><li><span class=\"TrackChangeTextInsertion TrackedChange SCXW77463322 BCX8\"><span class=\"TrackedChange SCXW77463322 BCX8\"><span data-contrast=\"none\" lang=\"EN-US\" class=\"TextRun SCXW77463322 BCX8\"><span class=\"NormalTextRun SCXW77463322 BCX8\">Coordinate all schedule changes and rescheduled appointments with the&nbsp;</span></span></span><span data-contrast=\"none\" lang=\"EN-US\" class=\"TextRun SCXW77463322 BCX8\"><span class=\"NormalTextRun SCXW77463322 BCX8\">Sales managers</span></span></span></li><li><span class=\"TrackChangeTextInsertion TrackedChange SCXW77463322 BCX8\"><span class=\"TrackedChange SCXW77463322 BCX8\"><span data-contrast=\"none\" lang=\"EN-US\" class=\"TextRun SCXW77463322 BCX8\"><span class=\"NormalTextRun SCXW77463322 BCX8\">Process and schedule appointments from</span><span class=\"NormalTextRun CommentStart CommentHighlightPipeRest CommentHighlightRest SCXW77463322 BCX8\">3</span></span><span data-contrast=\"none\" lang=\"EN-US\" class=\"TextRun SCXW77463322 BCX8\"><span class=\"NormalTextRun Superscript CommentHighlightRest SCXW77463322 BCX8\" data-fontsize=\"10.5\">rd</span></span></span></span><span class=\"TrackChangeTextInsertion TrackedChange SCXW77463322 BCX8\"><span data-contrast=\"none\" lang=\"EN-US\" class=\"TextRun SCXW77463322 BCX8\"><span class=\"NormalTextRun CommentHighlightRest SCXW77463322 BCX8\">party&nbsp;</span></span></span><span class=\"TrackChangeTextInsertion TrackedChange SCXW77463322 BCX8\"><span class=\"TrackedChange SCXW77463322 BCX8\"><span data-contrast=\"none\" lang=\"EN-US\" class=\"TextRun SCXW77463322 BCX8\"><span class=\"NormalTextRun CommentHighlightRest SCXW77463322 BCX8\">pre-qualified leads</span></span></span></span></li><li><span class=\"TrackChangeTextInsertion TrackedChange SCXW77463322 BCX8\"><span class=\"TrackedChange SCXW77463322 BCX8\"><span data-contrast=\"none\" lang=\"EN-US\" class=\"TextRun SCXW77463322 BCX8\"><span class=\"NormalTextRun SCXW77463322 BCX8\">Implement strategic calling schedules and proven scripts to reduce appointment no-shows</span></span></span></span></li><li><span class=\"TrackChangeTextInsertion TrackedChange SCXW77463322 BCX8\"><span class=\"TrackedChange SCXW77463322 BCX8\"><span data-contrast=\"none\" lang=\"EN-US\" class=\"TextRun SCXW77463322 BCX8\"><span class=\"NormalTextRun SCXW77463322 BCX8\">Execute proactive reminder campaigns through phone calls and text messaging</span></span></span></span></li><li><span class=\"TrackChangeTextInsertion TrackedChange SCXW77463322 BCX8\"><span class=\"TrackedChange SCXW77463322 BCX8\"><span data-contrast=\"none\" lang=\"EN-US\" class=\"TextRun SCXW77463322 BCX8\"><span class=\"NormalTextRun SCXW77463322 BCX8\">Minimize last-minute cancellations through effective customer communication and follow-up</span></span></span></span></li><li><span class=\"TrackChangeTextInsertion TrackedChange SCXW77463322 BCX8\"><span class=\"TrackedChange SCXW77463322 BCX8\"><span data-contrast=\"none\" lang=\"EN-US\" class=\"TextRun SCXW77463322 BCX8\"><span class=\"NormalTextRun SCXW77463322 BCX8\">Monitor and adjust communication timing to maximize appointment attendance rates</span></span></span></span></li><li><span class=\"TrackChangeTextInsertion TrackedChange SCXW77463322 BCX8\"><span class=\"TrackedChange SCXW77463322 BCX8\"><span data-contrast=\"none\" lang=\"EN-US\" class=\"TextRun SCXW77463322 BCX8\"><span class=\"NormalTextRun SCXW77463322 BCX8\">Adhere to a fixed working schedule with established break times and lunch.</span></span></span></span></li><li><span class=\"TrackChangeTextInsertion TrackedChange SCXW77463322 BCX8\"><span class=\"TrackedChange SCXW77463322 BCX8\"><span data-contrast=\"none\" lang=\"EN-US\" class=\"TextRun SCXW77463322 BCX8\"><span class=\"NormalTextRun SCXW77463322 BCX8\">Remain informed of&nbsp;</span><span class=\"NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW77463322 BCX8\">company&rsquo;s&nbsp;</span><span class=\"NormalTextRun SCXW77463322 BCX8\">home improvement product offerings, the industry and company policies and procedures.</span></span></span></span></li><li><span class=\"TrackChangeTextInsertion TrackedChange SCXW77463322 BCX8\"><span class=\"TrackedChange SCXW77463322 BCX8\"><span data-contrast=\"none\" lang=\"EN-US\" class=\"TextRun SCXW77463322 BCX8\"><span class=\"NormalTextRun SCXW77463322 BCX8\">Maintain an environment that embodies the company&rsquo;s Mission, Vision, and Values.  </span></span></span></span></li><li><span class=\"TrackChangeTextInsertion TrackedChange SCXW77463322 BCX8\"><span class=\"TrackedChange SCXW77463322 BCX8\"><span data-contrast=\"none\" lang=\"EN-US\" class=\"TextRun SCXW77463322 BCX8\"><span class=\"NormalTextRun SCXW77463322 BCX8\">Remain in compliance and up to date on all company-wide live and digital training. </span></span></span></span></li><li><span class=\"TrackChangeTextInsertion TrackedChange SCXW77463322 BCX8\"><span class=\"TrackedChange SCXW77463322 BCX8\"><span data-contrast=\"none\" lang=\"EN-US\" class=\"TextRun SCXW77463322 BCX8\"><span class=\"NormalTextRun SCXW77463322 BCX8\">Perform other related duties as assigned. </span></span></span></span></li></ol></ul><p><strong>Minimum Qualifications:</strong></p><ul><li>High school diploma or equivalent; associate or bachelor&#39;s degree preferred.</li><li>Confirmation experience&nbsp;</li><li>Contact Center experience&nbsp;</li><li>Must be able to work a 12pm - 8pm shift</li><li>Strong attention to detail and organizational skills.</li><li>Basic proficiency with office software such as Microsoft Office Suite.</li><li>Excellent written and verbal communication skills.</li><li>Ability to work independently and manage time effectively.</li></ul><p><strong>Skills:</strong></p><p>The Confirmer uses strong attention to detail daily to meticulously review and validate information, ensuring accuracy and compliance. Communication skills are essential for interacting with various stakeholders to obtain confirmations and clarify discrepancies. Organizational skills help manage multiple tasks and maintain thorough records of confirmations and issues. Proficiency with office and data management software supports efficient tracking and documentation of confirmation activities. Problem-solving abilities enable the Confirmer to identify inconsistencies and work collaboratively to resolve them, maintaining the integrity of organizational processes.</p></div></div>\n<br/>12pm - 8pm",
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    "clientRequisitionID": "1270",
    "organizationalUnits": [],
    "postingInstructions": [],
    "additionalProperties": {},
    "requisitionLocations": [
      {
        "address": {
          "cityName": "Savage",
          "postalCode": "20763",
          "countrySubdivisionLevel1": {
            "codeValue": "MD"
          }
        },
        "nameCode": {
          "shortName": " Savage, MD, US"
        },
        "aliasNames": []
      }
    ],
    "screeningRequirements": [],
    "sponsoredVisaTypeCodes": []
  },
  "detail_meta": {
    "url": "https://workforcenow.adp.com/mascsr/default/careercenter/public/events/staffing/v1/job-requisitions/466704?cid=c04e662c-1c42-4c08-9304-7bf0a53fc4fe&ccId=19000101_000001&lang=en_US&locale=en_US",
    "http_status": 200,
    "content_type": "application/json;charset=UTF-8",
    "response_bytes": 17833
  },
  "detail_errors": []
}
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Rendered from the bluedoor Job Postings API. Reproduce it:

GET https://api.bluedoor.sh/job-postings/v1/jobs/055fbdd463a59a4cb479cc7eb88eb60e6bcb0303?include=descriptionJSON
GET https://api.bluedoor.sh/job-postings/v1/orgs/370e5700-38a1-40f1-9d49-0edacc43753eJSON
GET https://api.bluedoor.sh/job-postings/v1/sources/dd06308a-5d20-4149-a3d6-ef160bbc7977JSON
GET https://api.bluedoor.sh/job-postings/v1/jobs/055fbdd463a59a4cb479cc7eb88eb60e6bcb0303/eventsJSON

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