Retail Store Lead- Hawthorne and NW23rd Location

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    "city": "Portland",
    "region": "OR",
    "country": "United States",
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  "detail": {
    "url": "https://tenderlovingempire.applytojob.com/apply/jobs/details/jTKf958J23?&",
    "heading": "Retail Store Lead- Hawthorne and NW23rd Location",
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    "description_html": "<p><strong>Job Summary</strong><br>This position is responsible for supporting the management team in meeting the company and<br>store goals. This position provides leadership to the team of Sales Associates to increase<br>sales and improve customer experience. Store leads also support the management team by<br>assisting in the training of new employees, ensuring all policies and procedures are followed,<br>and completing or delegating daily and weekly tasks.<br><br><strong>Essential Duties</strong><br>1. Leads the team in providing an exceptional customer service experience by developing<br>strong relationships with customers and looking for opportunities to expand their<br>purchase.<br>2. Ensures brand standards are met, processes are executed daily, and tasks are<br>delegated based on their priority level.<br>3. Upholds brand merchandising and presentation standards by ensuring the effective<br>execution of operational activities and updates.<br>4. Assists the management team with general supervision in the store in accordance with<br>company policies and procedures, where applicable.<br>Job Duties<br>1. Assists with training team members on store and company procedures and programs.<br>2. Provides hands-on mentoring and teaches the \"why\" behind tasks, plans, and<br>processes.<br>3. Monitors store key performance indicators and leads the team in driving sales,<br>promotions, customer profiles, and basket value.<br>4. Leads by example to support the vision of the organization and store by helping<br>teammates understand how their responsibilities directly align to the common purpose,<br>organizational goals, and customer shopping experience.<br>5. Addresses customer service issues and escalates them to the management team.<br>6. Creates an inclusive store environment where everyone (teammates & customers) feels<br>welcome and safe and is treated with respect.<br>7. Adheres to established policies and procedures related to inventory management,<br>safety, loss prevention and standard operating procedures. Maintains confidentiality of<br>all Company information.<br>8. Takes an all-hands-on-deck approach to support the team across the store.<br>9. Performs other tasks as assigned by management.<br><br><strong>Supervisory Responsibilities</strong><br>This position does not have any supervisory responsibilities.<br><br><strong>Qualifications </strong><br>Ability to perform essential job duties with or without reasonable accommodation and without<br>posing a direct threat to safety or health of the employee or others. To perform this job<br>successfully, an individual must be able to perform each essential duty satisfactorily. The<br>requirements listed below are representative of the knowledge, skill, and/or ability required.<br>Reasonable accommodations may be made to enable individuals with disabilities to perform<br>the essential duties.<br>1. Ability to read, write, comprehend, and speak English.<br>2. Strong communication skills for interactions with customers and sales staff.<br>3. Inspirational attitude and ability to create a motivating environment.<br>4. Ability to train others effectively.<br>5. Ability to effectively present information one-on-one and in small group situations<br>customers, vendors, and other employees of the organization.<br>6. Ability to use and communicate effectively on Slack.<br>7. Ability to use common sense understanding to carry out instructions furnished in<br>written, oral, or diagram form.<br>8. Ability to work between multiple TLE locations.<br>9. Weekend availability<br><br><strong>Education & Experience</strong><br>● Minimum two years in a specialty retail and/or customer service role.<br>● Minimum one year in a supervisory or leadership role.<br><br><strong>Physical Demands & Work Environment</strong><br>1. The employee may be exposed to weather based heat and humidity.<br>2. While performing the duties of this job the employee must frequently lift up to 15<br>pounds and must occasionally lift and or move up to 40 pounds.<br>3. The employee is also regularly required to stand, walk, use hands and fingers<br>with products, twist, climb or balance, stoop, kneel, crouch or crawl, and reach with<br>hands and arm.<br><br><strong>Pay</strong><br><strong>$18/hour</strong><br><br><strong>Schedule <br>Wednesday-Sunday</strong></p>",
    "description_text": "Job Summary\nThis position is responsible for supporting the management team in meeting the company and\nstore goals. This position provides leadership to the team of Sales Associates to increase\nsales and improve customer experience. Store leads also support the management team by\nassisting in the training of new employees, ensuring all policies and procedures are followed,\nand completing or delegating daily and weekly tasks.\n Essential Duties\n1. Leads the team in providing an exceptional customer service experience by developing\nstrong relationships with customers and looking for opportunities to expand their\npurchase.\n2. Ensures brand standards are met, processes are executed daily, and tasks are\ndelegated based on their priority level.\n3. Upholds brand merchandising and presentation standards by ensuring the effective\nexecution of operational activities and updates.\n4. Assists the management team with general supervision in the store in accordance with\ncompany policies and procedures, where applicable.\nJob Duties\n1. Assists with training team members on store and company procedures and programs.\n2. Provides hands-on mentoring and teaches the \"why\" behind tasks, plans, and\nprocesses.\n3. Monitors store key performance indicators and leads the team in driving sales,\npromotions, customer profiles, and basket value.\n4. Leads by example to support the vision of the organization and store by helping\nteammates understand how their responsibilities directly align to the common purpose,\norganizational goals, and customer shopping experience.\n5. Addresses customer service issues and escalates them to the management team.\n6. Creates an inclusive store environment where everyone (teammates & customers) feels\nwelcome and safe and is treated with respect.\n7. Adheres to established policies and procedures related to inventory management,\nsafety, loss prevention and standard operating procedures. Maintains confidentiality of\nall Company information.\n8. Takes an all-hands-on-deck approach to support the team across the store.\n9. Performs other tasks as assigned by management.\n Supervisory Responsibilities\nThis position does not have any supervisory responsibilities.\n Qualifications\nAbility to perform essential job duties with or without reasonable accommodation and without\nposing a direct threat to safety or health of the employee or others. To perform this job\nsuccessfully, an individual must be able to perform each essential duty satisfactorily. The\nrequirements listed below are representative of the knowledge, skill, and/or ability required.\nReasonable accommodations may be made to enable individuals with disabilities to perform\nthe essential duties.\n1. Ability to read, write, comprehend, and speak English.\n2. Strong communication skills for interactions with customers and sales staff.\n3. Inspirational attitude and ability to create a motivating environment.\n4. Ability to train others effectively.\n5. Ability to effectively present information one-on-one and in small group situations\ncustomers, vendors, and other employees of the organization.\n6. Ability to use and communicate effectively on Slack.\n7. Ability to use common sense understanding to carry out instructions furnished in\nwritten, oral, or diagram form.\n8. Ability to work between multiple TLE locations.\n9. Weekend availability\n Education & Experience\n● Minimum two years in a specialty retail and/or customer service role.\n● Minimum one year in a supervisory or leadership role.\n Physical Demands & Work Environment\n1. The employee may be exposed to weather based heat and humidity.\n2. While performing the duties of this job the employee must frequently lift up to 15\npounds and must occasionally lift and or move up to 40 pounds.\n3. The employee is also regularly required to stand, walk, use hands and fingers\nwith products, twist, climb or balance, stoop, kneel, crouch or crawl, and reach with\nhands and arm.\n Pay\n $18/hour\n Schedule\nWednesday-Sunday",
    "jsonld_jobposting": {
      "url": "https://tenderlovingempire.applytojob.com/apply/jTKf958J23/Retail-Store-Lead-Hawthorne-And-NW23rd-Location",
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      "title": "Retail Store Lead- Hawthorne and NW23rd Location",
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      "datePosted": "2026-06-02",
      "description": "<p><strong>Job Summary</strong><br>This position is responsible for supporting the management team in meeting the company and<br>store goals. This position provides leadership to the team of Sales Associates to increase<br>sales and improve customer experience. Store leads also support the management team by<br>assisting in the training of new employees, ensuring all policies and procedures are followed,<br>and completing or delegating daily and weekly tasks.<br><br><strong>Essential Duties</strong><br>1. Leads the team in providing an exceptional customer service experience by developing<br>strong relationships with customers and looking for opportunities to expand their<br>purchase.<br>2. Ensures brand standards are met, processes are executed daily, and tasks are<br>delegated based on their priority level.<br>3. Upholds brand merchandising and presentation standards by ensuring the effective<br>execution of operational activities and updates.<br>4. Assists the management team with general supervision in the store in accordance with<br>company policies and procedures, where applicable.<br>Job Duties<br>1. Assists with training team members on store and company procedures and programs.<br>2. Provides hands-on mentoring and teaches the \"why\" behind tasks, plans, and<br>processes.<br>3. Monitors store key performance indicators and leads the team in driving sales,<br>promotions, customer profiles, and basket value.<br>4. Leads by example to support the vision of the organization and store by helping<br>teammates understand how their responsibilities directly align to the common purpose,<br>organizational goals, and customer shopping experience.<br>5. Addresses customer service issues and escalates them to the management team.<br>6. Creates an inclusive store environment where everyone (teammates & customers) feels<br>welcome and safe and is treated with respect.<br>7. Adheres to established policies and procedures related to inventory management,<br>safety, loss prevention and standard operating procedures. Maintains confidentiality of<br>all Company information.<br>8. Takes an all-hands-on-deck approach to support the team across the store.<br>9. Performs other tasks as assigned by management.<br><br><strong>Supervisory Responsibilities</strong><br>This position does not have any supervisory responsibilities.<br><br><strong>Qualifications </strong><br>Ability to perform essential job duties with or without reasonable accommodation and without<br>posing a direct threat to safety or health of the employee or others. To perform this job<br>successfully, an individual must be able to perform each essential duty satisfactorily. The<br>requirements listed below are representative of the knowledge, skill, and/or ability required.<br>Reasonable accommodations may be made to enable individuals with disabilities to perform<br>the essential duties.<br>1. Ability to read, write, comprehend, and speak English.<br>2. Strong communication skills for interactions with customers and sales staff.<br>3. Inspirational attitude and ability to create a motivating environment.<br>4. Ability to train others effectively.<br>5. Ability to effectively present information one-on-one and in small group situations<br>customers, vendors, and other employees of the organization.<br>6. Ability to use and communicate effectively on Slack.<br>7. Ability to use common sense understanding to carry out instructions furnished in<br>written, oral, or diagram form.<br>8. Ability to work between multiple TLE locations.<br>9. Weekend availability<br><br><strong>Education & Experience</strong><br>● Minimum two years in a specialty retail and/or customer service role.<br>● Minimum one year in a supervisory or leadership role.<br><br><strong>Physical Demands & Work Environment</strong><br>1. The employee may be exposed to weather based heat and humidity.<br>2. While performing the duties of this job the employee must frequently lift up to 15<br>pounds and must occasionally lift and or move up to 40 pounds.<br>3. The employee is also regularly required to stand, walk, use hands and fingers<br>with products, twist, climb or balance, stoop, kneel, crouch or crawl, and reach with<br>hands and arm.<br><br><strong>Pay</strong><br><strong>$18/hour</strong><br><br><strong>Schedule <br>Wednesday-Sunday</strong></p>",
      "jobLocation": {
        "@type": "Place",
        "address": {
          "@type": "PostalAddress",
          "postalCode": "97214",
          "addressRegion": "OR",
          "addressLocality": "Portland"
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      "validThrough": "2026-08-31",
      "uniqueJobCode": "job_20250212011113_R9FQSPX6XQYJID5T",
      "employmentType": "FULL_TIME",
      "hiringOrganization": {
        "name": "Tender Loving Empire",
        "@type": "Organization",
        "sameAs": "https://tenderlovingempire.com/"
      },
      "experienceRequirements": "Entry Level"
    }
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    "id": "jTKf958J23",
    "title": "Retail Store Lead- Hawthorne and NW23rd Location",
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