Service Receptionist

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  "active_status": "active"
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  "location": {
    "raw": "Inverness, Highland, IV1 1UF, United Kingdom",
    "city": "Inverness",
    "region": "Highland",
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  "inferred_at": "2026-06-06T10:14:00.874Z",
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{
  "list_job": {
    "id": "143",
    "isRemote": null,
    "location": {
      "city": "Inverness",
      "state": "Highland"
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    "jobOpeningName": "Service Receptionist",
    "departmentLabel": "Service",
    "employmentStatusLabel": "Part-Time"
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  "detail_job_opening": {
    "location": {
      "city": "Inverness",
      "state": "Highland",
      "postalCode": "IV1 1UF",
      "addressCountry": "United Kingdom"
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    "datePosted": "2026-03-27",
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    "description": "<p><span style=\"font-size: 10pt; font-weight: bold\">Skoda Service Receptionist</span></p>\n<p><br></p>\n<p><em><span style=\"font-size: 10pt; font-weight: bold\"><span style=\"color: rgb(72, 65, 63)\">We're thrilled to announce that Hawco is now part of the John Clark Motor Group. The great news is, it's business as usual! Our people, culture, and service standards will all stay the same as we look to a future of growth and opportunity.</span></span></em></p>\n<p><span style=\"font-size: 10pt; font-weight: bold\"><br></span></p>\n<p><span style=\"font-size: 10pt; font-weight: bold\"><em>Part time position, 20 hours per week- Monday - Friday 10am-2pm</em></span></p>\n<p><br></p>\n<p><span style=\"font-size: 10pt; font-weight: bold\"><span style=\"text-decoration: underline\">About the role</span></span></p>\n<p><span style=\"font-size: 10pt; font-weight: bold\">We Offer:</span></p>\n<p><br><br></p>\n<ul>\n<li><span style=\"font-size: 10pt\">30 days Annual Leave</span></li>\n<li><span style=\"font-size: 10pt\">5 day working week (weekends off)</span></li>\n<li><span style=\"font-size: 10pt\">Extensive Brand Training &amp; career opportunities</span></li>\n<li><span style=\"font-size: 10pt\">Generous retail discounts</span></li>\n<li><span style=\"font-size: 10pt\">Wellbeing Scheme</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 10pt; font-weight: bold\">What’s the job? </span></p>\n<p><br></p>\n<p><span style=\"font-size: 10pt\">Joining Hawco Group as a Service Advisor, you will be responsible for delivering a fantastic experience for all our service and vehicle repair customers. This is a customer-facing role you will need to be warm, professional and friendly to uphold the company image.</span></p>\n<p><br></p>\n<p><span style=\"font-size: 10pt\">You will be a member of a knowledgeable, driven team that understands what you stand for.</span></p>\n<p><span style=\"font-size: 10pt\">This role would suit somebody with a fantastic eye for detail and who enjoys working to a process, with some technical understanding and previous experience in the automotive industry.</span></p>\n<p><br></p>\n<p><span style=\"font-size: 10pt; font-weight: bold\">Daily responsibilities include;</span></p>\n<p><br></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Accommodating customer telephone enquiries relating to service and repairs</span></li>\n<li><span style=\"font-size: 10pt\">Answering customers’ questions regarding technical problems, warranties, services and repairs in a manner that is easily understood</span></li>\n<li><span style=\"font-size: 10pt\">Checking all documents for accurate completion, maintaining all customer record files and job cards on a daily basis and storing records logically for ease of retrieval</span></li>\n<li><span style=\"font-size: 10pt\">Liaising with service manager to ensure workshop loading suits diary bookings</span></li>\n<li><span style=\"font-size: 10pt\">Producing invoices for completed work and explains the content to customers</span></li>\n<li><span style=\"font-size: 10pt\">Ensuring service bookings and appointments are managed efficiently</span></li>\n<li><span style=\"font-size: 10pt\">Establishing customers drop off and collection requirements or arranging alternative transport where necessary </span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 10pt; font-weight: bold\">Key attributes and skills you need;</span></p>\n<p><br></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Customer service experience is beneficial</span></li>\n<li><span style=\"font-size: 10pt\">A confident user of computers and a working knowledge and understanding of RTC/ADP software is advantageous</span></li>\n<li><span style=\"font-size: 10pt\">Administration experience and the ability to work well under pressure, handle conflicting demands, and schedule work appropriately</span></li>\n<li><span style=\"font-size: 10pt\">Excellent communication skills and the ability to build rapport and develop and maintain strong working relationships</span></li>\n<li><span style=\"font-size: 10pt\">Ability to create a relaxed and stress free environment for customers whilst contributing to a happy, positive working and team environment</span></li>\n<li><span style=\"font-size: 10pt\">An honest, respectful and diligent approach to work with a strong sense of integrity</span></li>\n<li><span style=\"font-size: 10pt\">Systematic and organised; pays attention to the finer details</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 10pt; font-weight: bold\">Our culture</span></p>\n<p><br></p>\n<p><span style=\"font-size: 10pt\">Working for Hawco Group you will be part of one of the few remaining family-owned car retailers in the Highlands which has over 70 years’ experience delivering excellent service to motorists in the north of Scotland.</span></p>\n<p><br></p>\n<p><span style=\"font-size: 10pt\">We seek to build an environment that values cooperation, differing viewpoints, and diverse approaches. At Hawco Group, we are passionate about people who are enthusiastic about their work. Our team members are at the core of what we do.</span></p>\n<p><br></p>\n<p><span style=\"font-size: 10pt\">Unfortunately, due to the high number of applications currently being received, only shortlisted candidates will be contacted.</span></p>\n<p><br></p>\n<p><span style=\"font-size: 10pt\">By applying for this role, you accept our Terms &amp; Conditions and Privacy Policy which can be found at <span style=\"text-decoration: underline\"><a href=\"http://www.hawcogroup.co.uk/\" target=\"_blank\" rel=\"noopener noreferrer\">www.hawcogroup.co.uk</a></span>.</span></p>",
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    "jobOpeningName": "Service Receptionist",
    "departmentLabel": "Service",
    "jobOpeningStatus": "Open",
    "minimumExperience": "Entry-level",
    "jobOpeningShareUrl": "https://hawcogroup.bamboohr.com/careers/143",
    "employmentStatusLabel": "Part-Time"
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